I went to pump gas at 11:00pm and I read on the website it says 24 hours. It's false advertisement…read more The customer service is awful.

I pumped $24 dollars at this gas station. I was here before they were going to close and I had…read morealready paid. The person working the cashier was shutting of the gas pumps and it gave my car nothing of gas and it still charged what gave nothing of gas. the cashier was not cooperative with me.

Beware! The same expired food has been on the shelves for months. Today, I showed some expired food…read moreto the clerk, and she removed it. But when I stepped out of the store, I saw the clerk put the expired food back! Wow, they also sell "fresh" pizza--most likely with expired ingredients. Eeek!

I've come here a couple of time because the gas prices are nearly as low as the Arco down on Eagle…read moreRock. On this visit the windscreen cleaner fell apart, so I put it in the trash. Look at the pic. But, I decided to show the broken cleaner to the cashier who has to keep this place running. He was just rude when I said to replace it..."you're dripping water on. the floor...blah, blah." Dude, do your job. The "New management" sign outside is meant to mean new and improved. But the new staff sucks - switch the old guy out if you want customers to come here instead of Arco.

I've been coming here for years. I pop in a few times a week, mostly for a big gulp (style drink)…read moreand maybe some snacks. Sometimes I buy gas here, since it's convenient for me. This place is unusual, though, in a good way. They have more staff than any other store like it that I know of. Plus, the staff are all very friendly and helpful... and I mean all of them. It's not an easy spot either. They get a ton of middle schoolers and many unhoused people. I've witnessed many incidents where people didn't have enough money or caused other problems that would have been a huge deal at most places. However, the staff here always seems to handle situations with both charity and grace. I don't know who owns/manages this place, but if I had my own business, I'd try to lure them and most of the staff away. They have many bad reviews below. I feel bad. I've never used the car wash, since I not one to wash my car. However, I will say they just totally redid their car wash this year. So maybe the reviews below have more to do with the old one. The gas isn't the cheapest, but it's not any more expensive than your average place. I guess you can't have it all, though. Huh?

Car wash is not 24/7 drive all the way up here out of the way for a touch less car wash that's…read morealready closed and is closed and only open during the time I'm working

While visiting family near by on Chuch Hill & Romney, favorite convenience to Stop. However, lost…read morevaluable item yesterday and can't speak to anyone! What happens in an emergency there?

I was in and out super easily. While it is the weekend, the gas station was not too too busy. Cars…read moreand customers were constantly coming in and out: pumping gas and picking up items like cigarettes and bottles of water but still it didn't seem overly busy. The gas station itself is super clean and everything is kept very neat and tidy. I myself did not go into the convenient store so I wouldn't be able to tell you if social distancing or any other Covid measures are being followed. Easy visit. In, out ... gas was pumped and I left.

Do not come here for a car wash, I just got my car painted at Lexus. And came out with very…read moredistinct scratches. The two employees noticed and can tell it came from their machine and was told to speak to their manager Luis. Immediately got defensive and told me that it was a bad paint job and I explained that it wasn't the point. I tried to show him the scratches and he kept cutting me off. Treated me like it was already there even though they are very particular. I spoke to the owner and was told the same thing. Luis sent photos of scratches that were not relevant to what their machine did. I put examples of the scratches that happened which was all over my vehicle. Peep the review with the exact scratches. Beware when taking your car in. It may cost you more money to fix.

WARNING... My sunroof was damaged by the roller and I have spoken to Luis the manager and he just…read moresaid someone would call me. It's been 2 weeks no call back I have left message. Very bad way of dealing with regular customer. Now I'm sure this is going to cost me a pretty penny. I guess there way of dealing with complaints is just to ignore them.

Helpful employees, quality work, honest!!!!! I drive from…read moremany cities away to have work done here! Best price for smog check.

I was coming to this location because it was close to the 110 S freeway but after yesterday…read moremorning's issue, I will not be going back to that location ever again. First off, only go to this location if you are using a credit card to get gas. WHY? Because the guy who works the morning shift does not get there until after 6am most times so the door is locked. Yesterday morning was no different. I unfortunately left my cash at home, so I had to use my credit card and so of course the cashier was not there and not did not arrive until 6:18 am. When he did arrive, he did not apologize for the wait and when he unlocked the door to go in, I attempted to follow behind him and his response was "Uh Uh Uh Uh". So rude! So I stood outside for a few tics and ended up going to the Chevron gas station up the street which had better service. This guy never says good morning and always looks mad or upset because he had to come in. Poor customer service and will be looking for the number to call corporate for file a complaint. Do not go to this gas station if you don't have to. There is a Chevron up the street on Mission that I will be using from now on that has better service AND opens on time.

I have been a loyal, regular customer at this shop for years, but I will not be returning for any…read morefuture services. During my 100k-mile service, I was invoiced and charged $15.50 per spark plug for factory "OEM Spark Plugs." My car recently suffered a cylinder 4 misfire. When I pulled the plug to fix the issue myself, I discovered they had actually installed a cheaper, aftermarket Autolite XP5683 plug instead of the factory NGK plug my car requires.When I confronted the owner and the mechanics with my original receipt and the incorrect part, they refused to take accountability. The mechanics tried to argue that "OEM just means the part fits the car" to rewrite industry definitions, and the owner tried to pass off a standard synthetic oil change as a premium favor to smooth things over. When I called out their lack of professional principles, they shut down the conversation because it was "getting too deep." They charged me a premium price for a factory part I did not receive, and it made me question all the other times that my car has been serviced here. I feel that I can no longer trust them. They value deceptive billing over long-term customer loyalty. Check your receipts and your parts if you use this garage.

I happened to be in the area for a class and when I came out my tire was almost flat, I drove to…read morethe closest gas station, and they helped out asap. Very nice service and did not charge me.

I rarely review gas stations. Sometimes you don't have a choice and go to one out of necessity…read more This station is down the street from where I live. It's convenient but prices are a little high. It's clean, has an auto repair shop, and a small convenience store. You do have to be careful because there have been issues with card skimmers. I always pay cash. This is a good thing because otherwise I would have never met Gary. He's one of the attendants here and he is so incredibly sweet and nice. He has a warm & friendly demeanor. We always have an enjoyable conversation when I stop in. They also have pretty flowers at the bay stations, which is a nice touch.

so this is a shell gas station in hermon hills. i have been using their gas for over a year now and…read morethe app still recognize me as silver status at 3cents a gal when im at platinum status. im limiting stops here from now on until they correct the loyalty rewards for platinum status. which i doubt it.