Everytime I'm in the neighborhood this is the ONLY shop ill stop by! Clean store and knowledgeable…read moreemployees, whatever smoking needs you have they got!

I am always impressed how friendly the employees are! That's what keeps me coming back, honestly. I…read moreasked if they happen to carry some higher end soda (I'm on the hunt for Dr Brown's) and while this location doesn't, one of the employees referred me to their other location (Santa Cruz by VHS) to talk with the manager about placing an order. OUTSTANDING customer service! This is exactly why I prefer to support local businesses. Thank you!

This old Ventura staple has seen better days. Went in yesterday to buy some items from local…read moreVentura Spirits, as directed to from their website. The little girl behind the counter had no clue... She didn't know what anything was, she didn't know where anything was. She question whether I knew what I was looking for. I asked her if there was anybody else there who could help me and she said no. So I went to another local and spent almost $400.00.

TERRIBLE CUSTOMER SERVICE Cannabis lovers in Ojai all…read morerecommended Sespe Creek. I like to help the underdog but now I get why Sespe gets the compliments. I had previously had a very positive experience with Ryan at Ojai Greens, which makes what happened today even more disappointing. On July 10, I placed an order of more than $100 with Ryan. He was awesome. He helped me select the right flower, took care of my order, delivered it, and I tipped him accordingly. I even called to thank him. That is what good customer service looks like, and it made me want to continue doing business with Ojai Greens. Today was the complete opposite. I called at 1:30 pm wanting to place another order and was told by Luis that I had to order online before 4:00 PM. I wanted to place the order verbally. He refused but suggested after I placed my order online, I call them. I tried. Their website was malfunctioning, and I have screenshots documenting the problems I was having. From 1:30 to 3:52 I tried to place an order online. Rather than simply taking my order verbally--as Ryan had previously done--the people I spoke with stopped being helpful. I was left without a solution and ultimately felt completely ignored. I was a repeat customer trying to spend another $100+ with this business. This should have been incredibly easy: take the order, help the customer, and complete the sale. Instead, Ojai Greens turned a happy repeat customer into an angry former customer. Businesses seem to have forgotten that COVID did not eliminate the need for customer service. If anything, businesses should be working harder to take care of the customers who choose to spend their money with them. I believe in recognizing good service, which is why I specifically want to acknowledge Ryan. Unfortunately, today's experience with Luis and the other man I spoke with who put me on hold for 14 minutes and never returned to the line was unacceptable. I won't continue giving my business to a company that makes it difficult for me to spend money with them and then ignores me when their own ordering system isn't working. When I asked Luis for the manager, he said he wasn't in. Ojai Greens had a loyal repeat customer. They lost one today.

Their flower is always dry and old. Not very knowledgeable behind the counter. Seems like…read moremanagement/owner doesn't care. Last time I was there somebody who worked there had goats inside the shop?? I had assumed this was a sanitary medical facility. Very odd to see.

I will never shop here again due toTerrible customer service. I came in to check out some cigars,…read morewhile reading some reviews I was being rushed by one of the workers because he had other work to do and he didn't feel like keeping an eye on me for what reason that may be. I've shopped here for years and never once have a felt watched as if I was going steal.

Love the nice lady who works there, Brenda. Very nice and helpful. Best prices and coolest items.read more

The employees know a lot about cannabis - always helpful!…read moreGreat premium product! Worth the Price. Go!

Selection, service, parking, ambiance, cleanliness, and great daily deals! The rewards program is…read moregreat too! Thank you Embarc! Medical cannibis is a big part of my pain management.

All staff are welcoming and knowledgeable about products sold. From the Earth has daily specials,…read morethey give points to redeem for discounts! I come from up north and when I visit the 805,... I'm always going to make a STOP AT FROM THE EARTH to try my goodies! Staff are the same crew and get to know their customers!

Made an order at 8:45 last night. It was supposed to be delivered by 10 o'clock no phone call. No…read morenothing no email no cancel order. No nothing. They just made me wait up until midnight. Waiting for my order that still shows packing now 15 hours later. The guy I called on the phone was so rude. I would've been like I am so sorry. Oh my gosh, I'll talk to my employees. I will make sure this doesn't happen to another guest so another guest is not as upset as you are but no no no nothing. They offered me nothing absolutely nothing for making me wait for over 15 hours for nothing.

I love this place!…read more More people need to come here. Not a lot of hookah bars in the area. The folks here are super nice and are very eager to help!

Great ambiance and social time Enjoy the vibe. Service is…read morealways great they are friendly and courteous

LOVE this place. They have remodeled and expanded. Now it is even better…read more Great variety and prices for the bongs, including a series of great quality good sized glass ones for freakin 19.99$ two thumbs up Lighters, containers, whip-its, nudie mags sports clothes/hats and posters too Bonus points for Taco de Mexico adjacency

I always find what I need. The lady's are friendly. If they don't have it they usually order what I…read morewant. Best prices in town.