No one wants to go to an emergency vet. But if you do, you want it to be an effective and…read moreefficient visit to help your pet as quickly as possible. Our black lab (Ollie), took some kitchen scissors out of the sink and chewed the handles while we were sleeping. We found the chewed scissors with no pieces of the handle to be found. We assumed he ingested them and decided to be safe and take him to an emergency vet. First, we took him to a closer, well known emergency vet in Hilliard. After an hour wait, we discovered they were not equipped to help. Seems like any emergency vet should be able to handle an accidental ingestion, but they couldn't and what they could do was at least another 90 minute wait. I should add that I understand that Ollie was not in immediate danger (yet) and his appearance and behavior were good enough to tolerate a long wait - but I just didn't like how unprepared they seemed for what I think should be a relatively routine incident. We left and intended to go to their larger location, but it was such a poor experience I wanted to find an alternative. We found the Dublin VEG and it was relatively close. I called ahead and talked to a pleasant staff member who gave me an idea of the types of things we would likely need and she indicated they could handle this sort of issue. We arrived received immediate attention. They quickly x-rayed the scissors to see if the handle material would show up clearly enough to make it effective and when it confirmed, they quickly got Ollie in and x-rayed. They were able to rule out any large pieces and it felt safe to proceed with induced vomiting. Several minutes later, the bits and pieces of the handles were out of Ollie, giving us a sigh of relief. I wish I could remember names, but the staff were all amazing. The care plan options were immediate - even in a somewhat tricky scenario given the material. The caring and demeanor of all of the staff put us at ease right away and we knew we made the right decision to come here. The open layout was immediately comforting to both us and our dog. I had noticed the comment on the website that said that this would be a different sort of experience, but I didn't really think about it. After experiencing this place, I don't think I could go back to the old way of being separated while your pet is taken into some back room. If I could give them ten stars, I would. I hope we don't need an emergency vet again, but if we do, we won't go anywhere else.

It's never ideal to have to bring a pet for emergency care, but it helps when the people genuinely…read morecare about the pets, their people and each other. My experience at VEG was as good as a late night vet visit could be, and better than the experience at the regular vet, if I'm honest. Ginger was seen as soon as we walked in. The facility was very clean and I loved the open space concept. Everything was very transparent and I didn't feel like anything was being recommended or decided behind my back. The staff would check regularly on all the pets and demonstrated so much care. The staff presented me with various care options with no judgement or pressure to choose a treatment plan throughout the process. They even offered snacks and drinks while I waited. They weren't in any rush to make us leave, and even helped get Ginger back in my car as it was super icy outside. I will absolutely recommend VEG to anyone in need of an emergency vet.

This is a nice veterinary clinic. It makes me in awe of where I actually attend with my dog…read more Let's be frank I only came here for an ophthalmology visit for my dogs ulcer in her right eye. Where we learned she had dystichia in her right eye and cataracts in her left eye. I am thankful the surgery was successful the first time. I just don't get why the dogs can't have the owners in the room with them while in a visit or surgery. Makes you kind of wonder what goes on behind the closed doors. Price is usually paid upon visit or after depending on the circumstances of your visit with your dog. I appreciate the cordial staff here. Just wish the dogs could be in the room with the owners during visits or surgery because after all you are paying someone for a service. I will definitely be back soon if I have another health issue with my dog that my vet may not be able to do to get my dog happy and healthy.

The staff from the front desk to the tech to the doctor were amazing. I literally was put to ease…read morethe moment I walked in with how professional they are. I knew my dog was in good hands and they were very thorough. Exam fee is $120 and everything else is on top of that. Worth the money

They take great care of your baby. My little Pea spent 3 days at med vet. They called and updated…read moreme often. (Mezzer aka Pea)

Wednesday 5/4 my Piper had boas surgery, she was spayed and a liver biopsy. Dr Kennedy said he…read morecould do no problem. He called at 1152 told me surgery was done, Piper didn't wake up well on her own and was put on high flow oxygen as she wasn't breathing well on her own. He said they would monitor her for now and reevaluate. I called every two hours for a check in. She was on high flow oxygen until that night and the was stepped down to regular oxygen. 748am Thursday Dr Kennedy called said they were able to step her down to regular oxygen and they were going to work to get her off it but she could come home she was just a little feisty (she was nipping at them). I said I would be there at 3 he said ok. We arrived, per discharge orders nothing around neck for 2 weeks, soft food in the size of meatballs no strenuous exercise, jumping, etc. she said meds were to be given at 4pm. By this time it was about 330 my other half said we lived two hours away and that incompetent tech said she will be ok until we got home. we were sent to check out where in over paid what they told me the cost was. 6,000-7200. We paid 7640 and change: when I asked why the receptionist called back to a woman who said she wasn't by her computer that it was probably because the high flow oxygen That she would call me. As this was all going down the tech brought my Piper out with a cone and a lead wrapped around her neck And a huge blanket wrapped around her.My finance asked why the cone she said so she doesn't lick her incisions, fun fact she is a frenchie they can't lick themselves. She said she needed to get the lead, it was wrapped so tight around her neck and in the blanket that we had to peel it off. I finished checking out, Piper wasn't herself but we figured it waa from surgery. I ripped the cone off immediately and we got in the car. We got home after 6! I have Piper the prescribed dosage of meds and she started having this panting attack. When I talked to her she acted as if she was able to turn it on and off but it would stop so I gave her some more trazadone as the tech who I then called and dr Kennedy also confirmed was ok. At this point Piper wouldn't take the meds regularly so we had to crush them and put with water and use a syring. Again the tech that I called and I called a lot said that was perfectly fine. I asked about the panting attack and she said to make sure we give her meds to her on time. (completely opposite what the discharge person said, again incompetent) She calmed after 15/20 min. Later that night at 3am I got woke up Piper was doing it again. i Took her out and put a fan on her to cool her down as she panting and it took me about 15min to calm her that time. At 6 was her next round of meds in which she didn't want to take but I gave them slowly crushed in water. She was relaxed, I had my cameras on her all day in my house. I called Medvet at 8am told the person who answered who I was and what was going on and that I was told if there was a problem to call. She rudely told me they weren't talking to me they are only doing intakes to call back and hung up. Around 10 another person called to check on Piper. I then relayed everything we went through over night, I asked how much water Piper needed to drink so she didn't dehydrate and how I was suppose to give her prednisone bc she won't eat. She said she would call em back after she talked to dr. She called back 15min later said dr kennedy said everything i was doing wa weight, not to worry about the water intake as the prednisone would make her thirsty and hungry to jusy crush it up with the rest of her pills like i had been. He also said that these panting attacks were normal as long as she calms we were ok. Piper was ok until 2pm med time. She once again went into another panting attack, she was easily calmed. My fiancé cleaned up the water bowl and syringe and came back in the room Piper was resting or so he thought. Piper raised her head looked at him and that quick died. Through this Piper wasnt able to walk out to the lobby which is why the lead was on her to begin with at discharge and she put the cone around her neck even though the dr said nothing around the neck bc she was nipping. Piper couldn't walk bc she wasn't stable enough to walk, she was struggling to the moment she die! Medvet needs shut down, after reading about other people they gave wrong dosages for meds that could have killed soemone else's animal or they screwed up with others and they also killed their animal. They don't care about your pet, they want you money and only your money. This grief is like no Other and lucky for these people I wrote down everything everytime I called, every hit of water, med, everything . You incompetent techs have no right to give medical advise over the phone or even be there! When I called to tell them Piper died dr Kennedy got on the phone of course said nothing but i went back through his discharge instructions he agreed with everything I said.

I'm sincerely grateful to the Cove team. They explained everyhing so throughly and were so patient…read moreand kind. They did not get frustrated with all my questions, and they had even gotten extremely busy while I was there. Thank you guys so much. Such a great crew.

Took our dog Londo for emergency treatment last night (12/27/23). They were the closest vets open…read moreto our friend's house in Howard, OH. Took about 40 min to get there, but boy, were we grateful!! The staff were very attentive and polite from the get-go. They made a great first impression on us. They immediately took Londo back to be examined. Their billing schedule, and everything was explained straight up in advance, and they even provided a private room for us to compose our thoughts and fill out paperwork. The vet put us at ease with her candor and her expertise. The place is very neat and clean and well cared for. It's obvious to me that the staff really cares and is really keen to work with animals in need. We were there for around 2 1/2 hours in total. Londo was treated very professionally and sent home with medication and clear instructions. I highly recommend this facility for your emergent veterinary needs.

Brought my cat in for an emergency and he was seen immediately. The staff was exceptional from the…read morefront desk (they even let me borrow a personal phone charger when my battery was low), to the tech, to the vet. Everyone gave very thorough explanations on what was going on, outcomes, and options for treatment. We were not pushed to do unnecessary treatments. The facility is extremely clean and they even have a cat-only waiting area. I was so impressed.

The wait time was absolutely insane. My dog had a stick lodged in the back of her throat, and after…read morespending 8 hours at MedVet, they still failed to find it. I ended up discovering it myself once we got home. Additionally, some of the front desk staff showed a complete lack of empathy and did not take concerned pet parents seriously. I witnessed one woman bring in her dog--she was clearly distressed and spoke English as a second language--and the front desk employee made no effort to treat her or her pet with kindness. The interaction was dismissive and lacked basic compassion. Overall, this was an extremely frustrating and disappointing experience. I strongly recommend going to a different MedVet location. The front desk staff here seem overwhelmed and in need of a break, and unfortunately, it shows in the level of care and compassion provided.

After our three legged, two year old Doodle dislocated her remaining back leg, and we were referred…read moreto Dr. Dyce and his team at OSU for a total hip replacement. Dr. Dyce is an expert in this area, and books out pretty far. However, our situation was dire enough that we were able to get an appointment within weeks of me calling. Dr. Bryce gave our girl a titanium hip, and at her three month follow-up she was cleared for supervised playtime with other dogs! The compassion, communication, expertise and honest opinions of doctors and staff here were greatly appreciated. They gave us hope, and made it possible for our girl to live free of pain and full of life. We will be forever grateful for the pros at OSU!

This is a world class veterinary Medical Center attached to the veterinary medicine school at Ohio…read moreState University. They service both companion animals & small animals, as well as having a robust large animal practice. The emergency facility is open 24 hours a day, and has on several occasions been my go to late at night or other times when my veterinary clinic of choice is not regularly open. The staff and students of this teaching facility are concerned, knowledgeable, and compassionate.

Sweet people I…read morehelped a stray kitten who was I'll... their compassion was genuine very thorough staff.. animals are treated as tge good souls they are!

This place is, no joke, a scam. I say this as someone who has been taking my cats and dogs to the…read morevet for 15 years. Do NOT go here unless you are certain your pet is actively dying. I could go into the whole story of my experience, but basically we arrived at 2am for an emergency for our cat (she's fine). And by the time we were ready to leave at 4am, they didn't get us checked out until 6am, knowing we had an hour drive home. I felt delirious. And they wanted to charge us an additional $1,200 to just monitor the cat overtime. Which they deemed necessary ( it was not). Couldn't recommend less.

We had to visit this emergency vet twice in two days. I can't say enough good things about this…read moreplace and the staff! The location is convenient, being right off 270 is nice. Zachary was amazing, the first visit we had to wait awhile in the car. Zachary came out and made sure that my dog was still doing okay. He is so nice, treated my pup like his own. The other receptionist was amazing as well, I sadly didn't get her name to mention in this review. We had Katie T. As our assistant for the doctor. She was great with our pup. Both doctors we had were great as well. I'm happy to say we will be returning as a patient.

New to ohio just got a puppy and Not coming back here. There was a younger blond girl that was…read moreapart of the front office staff and the people in the back / technicians who weren't bad or tried to help. But the manager was crazy disrespectful when I told her to chill out and not have an attitude and then I mentioned wanting to talk to someone else after going in circles for a few minutes and her getting more hype or excited about it. Had the audacity to tell me to go somewhere else because she was corrected on the type of customer service she was providing. Mind you i was already waiting 3 hours. Never in my life while obtaining service from someone have I had someone say something disrespectful like that as if I didn't already pay you you and as if another vet was open on a Sunday after 3 hours of already waiting. It gave entitled snobby behavior. New to ohio just got a puppy and Not coming back here. There was a younger blonde girl that with glasses was apart of the front office staff and the people in the back nurse / technicians who weren't bad or tried to help. But the manager was crazy disrespectful when I told her to chill out and not have an attitude and then I mentioned wanting to talk to someone else after going in circles for a few minutes and her getting more hype or excited about it. Had the audacity to tell me to go somewhere else because she was corrected on the type of customer service she was providing. Mind you i was already waiting 3 hours. Never in my life while obtaining service from someone have I had someone say something disrespectful like that as if I didn't already pay you you and as if another vet was open on a Sunday after 3 hours of already waiting. It gave entitled snobby behavior. Don't apologize or even try to escalate the situation and say "that was not my intention". Coworker with brown hair was 10-20 feet away trying to co-sign she wasn't having an attitude. Of course in that situation, I would try to back up my friend or boss too. Not only did I not ask the coworker for her ad libs from 10-20 feet away but it was it not making the situation helpful. Because I asked to speak to someone else since we weren't on the same page you are gonna tell me go somewhere else. The audacity. Do you treat all customers like that? Aside from that my dog for now appears to be doing better.

Came in for a non- urgent yet unscheduled bandage change- and we were SO GLAD we did. The wound was…read moremuch worse under there than we suspected, and the Dr. recommended leaving the bandage off - of course giving us options as all good vets do. And we followed her recommendation- I'm so very thankful we came here!!

After reading so many positive reviews when researching emergency vet services, I am so glad I…read morechose PAWS. My dog was experiencing GI issues that worsened over the holiday weekend. I wanted to rule out anything serious and get any necessary meds to make her more comfortable. I was able to fill out a form online and get "in line" with the approximate wait time and how many patients were ahead of us. From the time I made the appointment to the time we had what we needed and walked out the door was little more than an hour. Top notch patient care, along with clean and comfortable space. I was shocked at how affordable the bill was including exam and meds. Highly recommend and I will no longer hesitate to take my dog in for emergency services for fear of cost!

Think of this as an animal urgent care or ER. I'd been to another location years ago and had a…read moregood experience, and when I took one of our dogs to our vet today for a concern he recommended coming here immediately. They weren't busy around noon on a weekday. We got in, they got the docs my vet had sent and examined her, and things were just as bad as our vet had suspected. We had hoped for an overnight stay and a treatment plan, but it just wasn't going to help much. The staff were very empathetic and patient while we figured out what we were going to do. Sweetie came in to be with her while I picked Kid K up from school. The staff also made sure to take kid concerns into account. They're open 24 hours, and not every visit is going to end like this. We'll keep them in mind for the next time the vet is closed and one of the other dogs does something like eat grapes.

This was my second experience with taking a pet here. The first was a bit more positive with my…read moredog, even though I came home with no answers or explanation and a lot less in my bank account. The most recent visit I took my cat for an unknown medical emergency at around 6:30 p.m.. She was alive, but unresponsive. They immediately started triage, but they absolutely didn't have a clue and were more concerned with paperwork and getting their money. While the staff was initially compassionate, it was ALL about money ... and they got a lot of it even though my cat ended up passing away. When I left, she was hooked up to many tubes and monitors with assurance of one on one care and monotoring throughout the night after admitting her. I returned several times throughout the night to check on her and then left for the night after they admitted her around 9:30. I decided to return for a surprise visit around 10:30 to sit with my cat only to find the monitors had been removed and she was unresponsive with staff performing CPR. They made me wait to go back to see her and I believe they were scrambling to come up with an adequate story. When I questioned them as to why the monitors were removed, they struggled for an answer. She was laying on a bare table with no blanket as if the table had already been cleaned. The vet (and I use the term loosely) told me that she was doing much better with her eyes open and was responsive with her vitals back to normal, so that's why they removed the tubes and monitors. Somehow, none of this made sense. Why is she now dead? I think they removed the monitors the minute I left and were unexpectedly surprised when I made a late night visit. They collected nearly $5,000 for their services, including a consultation fee with another Med Vet location and a fee for unforeseen circumstances. As it turns out, this fee was for cremation services. The bill was collected and paid up front and my cat passed about four hours after arriving in their care. I will never trust them again and events indicate they dropped the ball the minute I left. DO NOT take your beloved pet to this facility. It's just a money pit that takes advantage of your emotions at a vulnerable time. I am devastated by this loss and I am convinced she could have been saved with proper care. They were the closest facility and time was of the essence. I realize pets can die, but their explanation just doesn't ring true. They are nice people, but completely incompetent. I am sure none of this can be proved, but someone should be held accountable. Total hacks. UPDATE: MedVets has credited by account back $1744 ... much appreciated, but bottom line ... my cat is still dead under what appears to be suspicious circumstances.