No one wants to go to an emergency vet. But if you do, you want it to be an effective and…read moreefficient visit to help your pet as quickly as possible. Our black lab (Ollie), took some kitchen scissors out of the sink and chewed the handles while we were sleeping. We found the chewed scissors with no pieces of the handle to be found. We assumed he ingested them and decided to be safe and take him to an emergency vet. First, we took him to a closer, well known emergency vet in Hilliard. After an hour wait, we discovered they were not equipped to help. Seems like any emergency vet should be able to handle an accidental ingestion, but they couldn't and what they could do was at least another 90 minute wait. I should add that I understand that Ollie was not in immediate danger (yet) and his appearance and behavior were good enough to tolerate a long wait - but I just didn't like how unprepared they seemed for what I think should be a relatively routine incident. We left and intended to go to their larger location, but it was such a poor experience I wanted to find an alternative. We found the Dublin VEG and it was relatively close. I called ahead and talked to a pleasant staff member who gave me an idea of the types of things we would likely need and she indicated they could handle this sort of issue. We arrived received immediate attention. They quickly x-rayed the scissors to see if the handle material would show up clearly enough to make it effective and when it confirmed, they quickly got Ollie in and x-rayed. They were able to rule out any large pieces and it felt safe to proceed with induced vomiting. Several minutes later, the bits and pieces of the handles were out of Ollie, giving us a sigh of relief. I wish I could remember names, but the staff were all amazing. The care plan options were immediate - even in a somewhat tricky scenario given the material. The caring and demeanor of all of the staff put us at ease right away and we knew we made the right decision to come here. The open layout was immediately comforting to both us and our dog. I had noticed the comment on the website that said that this would be a different sort of experience, but I didn't really think about it. After experiencing this place, I don't think I could go back to the old way of being separated while your pet is taken into some back room. If I could give them ten stars, I would. I hope we don't need an emergency vet again, but if we do, we won't go anywhere else.

It's never ideal to have to bring a pet for emergency care, but it helps when the people genuinely…read morecare about the pets, their people and each other. My experience at VEG was as good as a late night vet visit could be, and better than the experience at the regular vet, if I'm honest. Ginger was seen as soon as we walked in. The facility was very clean and I loved the open space concept. Everything was very transparent and I didn't feel like anything was being recommended or decided behind my back. The staff would check regularly on all the pets and demonstrated so much care. The staff presented me with various care options with no judgement or pressure to choose a treatment plan throughout the process. They even offered snacks and drinks while I waited. They weren't in any rush to make us leave, and even helped get Ginger back in my car as it was super icy outside. I will absolutely recommend VEG to anyone in need of an emergency vet.

This is a nice veterinary clinic. It makes me in awe of where I actually attend with my dog…read more Let's be frank I only came here for an ophthalmology visit for my dogs ulcer in her right eye. Where we learned she had dystichia in her right eye and cataracts in her left eye. I am thankful the surgery was successful the first time. I just don't get why the dogs can't have the owners in the room with them while in a visit or surgery. Makes you kind of wonder what goes on behind the closed doors. Price is usually paid upon visit or after depending on the circumstances of your visit with your dog. I appreciate the cordial staff here. Just wish the dogs could be in the room with the owners during visits or surgery because after all you are paying someone for a service. I will definitely be back soon if I have another health issue with my dog that my vet may not be able to do to get my dog happy and healthy.

The staff from the front desk to the tech to the doctor were amazing. I literally was put to ease…read morethe moment I walked in with how professional they are. I knew my dog was in good hands and they were very thorough. Exam fee is $120 and everything else is on top of that. Worth the money

Diagnosis was sound and treatment is working. Very close to home. Front desk is nice depending on…read morewho you get pricey.

I'll be brief. I recently lost my beloved 6 year old cat at MedVet after his 4 day stay there…read more That loss was very difficult and painful enough, but the over $12,000.00 vet bill for his care and stay made his death much, much worse due to the sad simple fact that MedVet does not offer either any kind of a bereavement discount if your pet dies in their care or any kind of a discount to seniors living on a limited income. Those types of compassionate discounts are something that they very seriously need to think about offering. I think it would seriously help with their ratings (and their ratings could frankly use some help). I honestly do trust that they did everything possible to save my cats life and they all appeared very professional, very caring, compassionate and concerned. However, their billing policies shows very clearly that their final bottom line is that they are very much a "for-profit business" and you should have no illusions about that if you take your pet there for help. The first thing they ask about after getting your name and your pets name and why you are there, is your credit card information. One final thought......please carefully look over their other reviews here (I sincerely wish I had before I took my poor cat there) and then think about what you have read in these reviews a bit and then honestly ask yourself: "Why are so, so many of their reviews only one star?" T.S.

This was the worst experience we've ever had with a vet. We sat for 2 1/2 after being told it would…read morebe 1-3 hrs. Our dog has a back injury and even though we were 3rd in line, we were last to be put in a room and then told it would be another 2-4hrs. Feral cats were taken back to be seen before us, some folks got to walk in and got taken straight to the back without stopping by the desk. Evidently we didn't know the right people to be taken care of. I've never been treated so terrible by anyone in any setting before like that. They don't deserve to be in business and especially don't deserve to care for pets. No one should go to this business if you love your pet. This is a terrible group of people masquerading as a caring animal clinic.

I'm sincerely grateful to the Cove team. They explained everyhing so throughly and were so patient…read moreand kind. They did not get frustrated with all my questions, and they had even gotten extremely busy while I was there. Thank you guys so much. Such a great crew.

Everyone here was so kind and warm to us. They cared so well for our pup and we are so thankful for…read moreeveryone's help!

I brought my cat MedVet on June 7, 2026. She was seen immediately. However the doctor didn't seem…read moresure about the diagnosis and suggested euthanasia. The crazy part is she expected me to give her an answer right then and there. She should have explained fully about her condition but lacked knowledge and therefore began guessing. I will not proceed with the euthanasia process based on inconclusiveness. Other solutions should have been suggested first. I'm not comfortable with recommending them to anyone.

After our three legged, two year old Doodle dislocated her remaining back leg, and we were referred…read moreto Dr. Dyce and his team at OSU for a total hip replacement. Dr. Dyce is an expert in this area, and books out pretty far. However, our situation was dire enough that we were able to get an appointment within weeks of me calling. Dr. Bryce gave our girl a titanium hip, and at her three month follow-up she was cleared for supervised playtime with other dogs! The compassion, communication, expertise and honest opinions of doctors and staff here were greatly appreciated. They gave us hope, and made it possible for our girl to live free of pain and full of life. We will be forever grateful for the pros at OSU!

This is a world class veterinary Medical Center attached to the veterinary medicine school at Ohio…read moreState University. They service both companion animals & small animals, as well as having a robust large animal practice. The emergency facility is open 24 hours a day, and has on several occasions been my go to late at night or other times when my veterinary clinic of choice is not regularly open. The staff and students of this teaching facility are concerned, knowledgeable, and compassionate.

This place is, no joke, a scam. I say this as someone who has been taking my cats and dogs to the…read morevet for 15 years. Do NOT go here unless you are certain your pet is actively dying. I could go into the whole story of my experience, but basically we arrived at 2am for an emergency for our cat (she's fine). And by the time we were ready to leave at 4am, they didn't get us checked out until 6am, knowing we had an hour drive home. I felt delirious. And they wanted to charge us an additional $1,200 to just monitor the cat overtime. Which they deemed necessary ( it was not). Couldn't recommend less.

These people are crooks. They just try to take advantage of your love for your fur baby and charge…read moreyou as much as possible for minimal work. They misdiagnosed my cat and did nothing except "watch" her. But they charged me $4k. How are they allowed to misdiagnose my pet and make a huge mistake but they get the money no matter what? They literally did nothing but watch her. The doctor even went home while I waited and nobody was watching her but they counted the hours as if some doctor watched her. Horrible service. Insensitive workers. Absolutely horrible. People like this need to be held accountable but they just take your money and laugh. They do not care. No repercussions for them. Shame. Scam artists. Unfair

We had to visit this emergency vet twice in two days. I can't say enough good things about this…read moreplace and the staff! The location is convenient, being right off 270 is nice. Zachary was amazing, the first visit we had to wait awhile in the car. Zachary came out and made sure that my dog was still doing okay. He is so nice, treated my pup like his own. The other receptionist was amazing as well, I sadly didn't get her name to mention in this review. We had Katie T. As our assistant for the doctor. She was great with our pup. Both doctors we had were great as well. I'm happy to say we will be returning as a patient.

New to ohio just got a puppy and Not coming back here. There was a younger blond girl that was…read moreapart of the front office staff and the people in the back / technicians who weren't bad or tried to help. But the manager was crazy disrespectful when I told her to chill out and not have an attitude and then I mentioned wanting to talk to someone else after going in circles for a few minutes and her getting more hype or excited about it. Had the audacity to tell me to go somewhere else because she was corrected on the type of customer service she was providing. Mind you i was already waiting 3 hours. Never in my life while obtaining service from someone have I had someone say something disrespectful like that as if I didn't already pay you you and as if another vet was open on a Sunday after 3 hours of already waiting. It gave entitled snobby behavior. New to ohio just got a puppy and Not coming back here. There was a younger blonde girl that with glasses was apart of the front office staff and the people in the back nurse / technicians who weren't bad or tried to help. But the manager was crazy disrespectful when I told her to chill out and not have an attitude and then I mentioned wanting to talk to someone else after going in circles for a few minutes and her getting more hype or excited about it. Had the audacity to tell me to go somewhere else because she was corrected on the type of customer service she was providing. Mind you i was already waiting 3 hours. Never in my life while obtaining service from someone have I had someone say something disrespectful like that as if I didn't already pay you you and as if another vet was open on a Sunday after 3 hours of already waiting. It gave entitled snobby behavior. Don't apologize or even try to escalate the situation and say "that was not my intention". Coworker with brown hair was 10-20 feet away trying to co-sign she wasn't having an attitude. Of course in that situation, I would try to back up my friend or boss too. Not only did I not ask the coworker for her ad libs from 10-20 feet away but it was it not making the situation helpful. Because I asked to speak to someone else since we weren't on the same page you are gonna tell me go somewhere else. The audacity. Do you treat all customers like that? Aside from that my dog for now appears to be doing better.

Came in for a non- urgent yet unscheduled bandage change- and we were SO GLAD we did. The wound was…read moremuch worse under there than we suspected, and the Dr. recommended leaving the bandage off - of course giving us options as all good vets do. And we followed her recommendation- I'm so very thankful we came here!!

We really like the people and thus far the expertise is good. Now the bad news "calling themselves…read morean "Emergency Clinic" when the entire office is only open Monday Tuesday Thursday and Sunday is not real helpful. ER is open from 10-10 regular vet from 10-6. We live very close and they are our primary but we are forced to use MedVet outside of their hours. Not convenient.

I took my dog in for a paw injury. There was no wait time, the staff was friendly and treated my…read moredog like their family, addressed the issue, and got us in and out very quickly. Great experience!

I really appreciated how helpful the staff was when I called ahead. They listened carefully,…read moreoffered suggestions to manage the issue, and gave me options for getting my pet seen. I also liked their availability, extended hours, and convenient location. When I arrived, I was taken straight to an exam room, which was great. Downside: The wait for the actual exam was extremely long. There were long gaps between updates, and I was told the vet would be in "shortly," but it ended up being over 30 minutes. I knew upfront that it would be expensive, and I was willing to pay because the alternative was waiting two more days for my regular vet. Still, the delays were frustrating. Overall, they were much more receptive and helpful than my usual vet, but I would only come here for an emergency or if I can't get into my regular vet in a timely manner.