Do not take your pets to Alexandria Vet Clinic. The staff is unfriendly and shows little…read morecompassion. We had been going there simply because it's the closest clinic, but after today, I will never return. This morning, my dog went into anaphylaxis after a bee sting. He couldn't breathe and was vomiting. I arrived at the clinic at 8:30 a.m. (their posted opening time) and called from my car to explain the emergency. The receptionist told me the doctor wouldn't arrive until 9:30 and that they were fully booked for the day. This was a life-threatening emergency, and yet not once did the staff ask how my dog was doing or offer any form of help. That lack of urgency and compassion is unacceptable. I never write yelp reviews but I want to warn anyone considering taking their animal.

Stupid expensive. Got all his toys in the parking lot that clients are paying for. Rude Staff. All…read moreabout $$$. Miss Dr. Southard. Though convenient, I'm done with this clinic after 20+ years.

A lot!! So expensive. I took my cat here by the time I left I owed almost $500.00 my cat was not…read moresick I wanted to make sure he didn't have feline leukemia. The XRAYS is ridiculous.

This place does not care about you or your animal. They just want to make as much money as…read morepossible. They were recommended to me by a friend when I first moved to the area and discovered a growth on my dog after a grooming appointment. I will say, the surgery went well, but of course they pushed for additional things like a teeth cleaning that according to his groomer and previous vet, they didn't see any need for. They told me the surgery would be anywhere from $1,491.88 to $2,379.77 depending on several factors. I even brought my own cone from home to avoid the $29.57 they wanted to charge me for a new one. So, when my total was $2,453.75 and they didn't give me any explanation as to why, I was upset. But like I said, the surgery went well, so I didn't say anything. This was after already paying $711 for a fine needle biopsy and several vaccines. Six months later they tell me he needs another Bordetella vaccine. I didn't realize they do a six month vaccine instead of the pretty standard year long one. I take him in and they charge me $128.20 for a Bordetella vaccine that's only good for 6 months. Then recommend I get more tests for who knows what even though they did everything six months again during his surgery. Then when I call and ask about ordering his Simperica Trio from Chewy as a Cyber Monday deal where I can get 6 months for $130, they can't do it, but they can offer me 30% off an online order through them later in the year! Even if there is some rule that they can't okay the prescription, I think it's still a ploy for them to try to make more money. I know they will reply to this and make it sound like they have so much sympathy and compassion and like I'm upset over one little thing, but it's a combination of all the things they do and the way I've been treated every single time I go there. That is why I am listing out exact amounts so that they can't argue with it. Don't take your animal here unless you're looking to just give them all of your money. They don't care about you or the health of your pet and it's evident in the rude, dismissive way the front staff treats you from the second you walk in the door to the time you leave. I understand a business has to make money, but they make it abundantly clear that they don't care about helping you or your pet, just what you're willing to pay them.

Wish I could give this place 10 stars! The kindest, most caring, above and beyond staff are at…read moreHealthy Pets of Bren-Lor. They take amazing care of our sweet Chihuahua, and recently helped us locate the owner when we found a lost dog. We love this place and highly recommend!

TLDR: Compassionate non pushy Vet who treats your pet as a #1 priority. Super informative…read moreextraordinarily prompt and very reasonable costs. Decided to take my cat here for a check up/vaccines after we took her to the emergency vet. She was lethargic and she wouldn't eat and throwing up more than average. The EV did a pleathora of tests said she was fine and sent us home with some appetite stimulants and anti nausea. When I took her to Bren-Lor the first time they ended up finding a microchip that didn't belong to me, Dr. Long came outside to speak with me about it, she was very sympathetic and helped me figure out if there was an owner looking for her, so she sent us home for the night until we worked that out. I had to bring her back in a few days later because after we finished her course of meds from the EV she stopped eating again, they ran blood tests that came back normal, and then they did x-rays which came back abnormal. She came outside and showed me pictures of the x-rays and explained what was weird, and what she thought could be wrong. She was never pushy about what I should do, she just gave me information answered my questions and gave me the her opinion and asked what I wanted to do. So they kept her for 6hr (free of charge) and redid xrays to see if the abnormality was still there. It was, and she told me that they thought she had ate something but it looked like it had almost made its way through, so she gave my cat some fluids and sent us gone saying that it should pass in the next 24hrs or so. Fast forward to the weekend and she seemed to be doing great. Then sunday night she started vomiting profusely. They got me an appointment monday morning for another set of x-ray (free of charge). Dr. Long wasn't sure exactly what to make of them so she wanted some second opinions. She called me back and said that all of her colleagues thought it was a foreign object as well, I was able to schedule surgery for the NEXT MORNING. Got her through surgery and she already seems so much better. Turns out her duodenum (the little section between the stomach and intestines) was abnormally large which is why they thought it had made it to her colon on the previous x-ray. Dr.Long told me she didn't know how the object had made it through her stomach and she didn't know why she wasn't vomiting this whole time. My cats a bit of a medical anomaly it seems. They've called to check up on her repeatedly through this experience. I will never take my pets anywhere else. Dr. Long was amazing to me and more importantly my cat. Cannot recommend this place enough.

The previous owners of my dog brought her here so I kept the same practice. It was a smooth…read moretransition moving the previous medical records to my name. My dog is extra nervous about vet visits. They have put pheromones on a neckerchief, fed her spray cheese on a stick, and given her treats in an effort to make friends and try to relax her. It doesn't work, but they can give her an exam, give her shots, weigh her, and trim her nails. During the pandemic, no one was allowed in with their dog so I would call to say we were here, and a vet tech would come get her. The vet would talk to me in the parking lot afterwards. The park and call signs are still up (they tell me to bring her in) which I appreciate because as a stressed dog she tends to bark at other dogs that might be too close to her or me. We can slip in and go to the exam room quickly. Right now there is a respiratory disease going around making dogs ill and deteriorating rapidly. They have a sign on the door to not bring in coughing dogs. They obviously care about the safety of their employees and the animals in their care. Payment can be done in the exam room and a .pdf receipt is sent to my email which makes insurance claims easy.

Although I've always had positive experiences with our dog's veterinarian, vet techs and other…read morefront desk staff, today the front desk woman was an absolute shrew. I walked up to the front desk and interrupted her conversation about pasta that she continued until finished without even acknowledging me. I then asked for my dog's vaccination records and her heart worm prescription so I could start ordering it to my home instead of having to come in monthly. She not only couldn't comprehend my question but then scolded me for not calling ahead when I simply decided to drop by before picking up my toddler from preschool. Every other vet I've ever been to, in several other states, this would've been an in and out issue. Extremely unprofessional. As a former business owner of one of my front desk staff had acted this way towards a customer, they would've been fired on the spot.

Fantastic clinic! I found them on Yelp and needed to take my cat for a check and he also had an…read moreinjury on his tail. He is indoor/outdoor cat so sometimes gets into some clashes when on the prowl. I had a wonderful experience from the first phone call to the follow up text the day after the appointment. Luke was such a good boy and the staff along with the doc were awesome. We got his vaccinations up to date for 3 years (!) and also had him microchipped (takes less than a minute). I fully recommend!

What an amazing staff! Super thorough and kind hearted people Donut loved his vet trip and they…read moretook great care of him!

It's always hard to find a good vet but the vets at fifth and Kenny are phenomenal. We take our…read moreHusky mix and cat here - our husky lovesss the staff here and doesn't get any vet anxiety. They care for our animals like their own and show them so much love and care. They're always great with communication and setting expectations and always have great feedback/recommendations. I always suggest them to all my friends looking for a vet!

So kind! First vet to talk to me. Affordable prices and good service. Gentle with the pet and easy…read morefor me.

I've been taking my dogs here for almost a decade. All the vets are fantastic and take time to…read moreanswer my questions. The staff and vets geniunely care for their patients and owners.

I typically do not write reviews. However I felt the need to write a review based on the…read morededication of Dr. Sherer and associates. This practice took care of our two wonderful Border Collies for over ten years. I have to tell you the 45 minutes in traffic is well worth the experience. There is no way to put into words the care, comfort and dedication all of the staff display towards the care of our pets. If you need Veterinary care I highly recommend Powell Veterinary Clinic.

We had a dog with a health issue. Dr. Headlee is one of the kindest, most caring people I have ever…read moremet. Unfortunately our pup crossed the Rainbow Bridge at age 11 despite their best efforts.

The vet, vet tech, and staff were friendly and helpful but I'm just trying to figure out how it was…read more$500 dollars for the first visit for my kitten and quoted 720 dollars to get her spayed?! Cmon now...this is not normal.