Currently waiting in line at Budget, pull up to a couple fighting outside, two people working the…read moredesk, one helping people, the other worrying about baseball tickets and getting his coworker some as well. Instead of helping the next person in line (myself) the person worrying about baseball tickets decided to leave and inform his coworker he wouldn't be in next week, but not before discussing baseball tickets some more and how many they would need. Another person came in behind me, he wasn't greeted, just sat down and waited. When it was finally my turn, I'm told they have no cars available. So I waited for nothing and needed the car for tomorrow. Won't be going back.

Great experience renting here from this Budget. I was in a pinch and needed a car same day while my…read moretruck was in the shop, and Budget came through with a Mazda CX5 for the week. My only complaint was they had one guy working the front desk while there was a line of people in the morning. But register on the app ahead of time and get all your paperwork done and when you're at the desk, you can be done and out in 10-15 mins. Located on the left side of the AAA office building on Madison, so it's a little hard to find.

when Danny took me to my car, the back windshield was broken on both sides. He upgraded me to a…read more2026 Toyota Camry. It was a wonderful ride. They also dropped me off, which saved me an Uber ride. kudos to Danny and Greenleaf auto rental. I appreciate the reasonable prices. Phyllis Bell Atlanta, Georgia

These guys are probably the best rental car company lower deposits nicer vehicles. They've got a…read morefleet of Camry hybrids and Ford Maverick hybrids. They always get me in a hybrid. I appreciate it guys. Thank you Craig for all the hard effort. I really appreciate it. Definitely the best rental car company I've rented from all of them. Patrick M

Jesus was very helpful and I plan on coming back to this enterprise, because the he was very…read morehelpful in regards to answering questions and the rental return process

I had a fantastic experience at Enterprise thanks to Mason. From the moment I arrived, he was…read moreincredibly friendly, professional, and genuinely kind. He took the time to explain everything thoroughly, answered all of my questions, and made what had been a very stressful situation after my car accident so much easier. Mason truly went above and beyond to make sure I was taken care of. It's rare to come across someone who is not only knowledgeable but also so patient and kind. Customer service like his makes a lasting impression, and Enterprise is lucky to have him on the team. Thank you, Mason, for turning a difficult day into a much better experience!

I was the best man at my friend's wedding and I wanted to get him there in style. Mission…read moreaccomplished!! Piloting Ruby is an experience you can't really describe. If you're second guessing yourself about renting this car, don't!! You won't regret it The process was as simple as can be, and one of my favorite part of it was that you weren't discouraged from testing the limits of Ruby. It puts you at ease. Thank you Jon and Miri for making this process so enjoyable, and I hope to do business with you again.

Jon is amazing, the car is Ludacris and both made my 40th birthday the best!…read more We took Ruby downtown San Diego and tried out the autopilot mode. This car is impressive, my favorite feature (other than ludicrous mode) is the lane changing feature while in auto pilot. Don't worry, the car will find a spot to get over when it's safe! Mind blowing! Once in San Diego, many people were giving complements on the car. I had a guy in a Mercedes AMG say he was jealous... car folks know that's a compliment for sure! If your looking for a stylish, fast, and gas station free trip then rent Ruby and "Launch" your trip into another level. Thanks again to Jon, Miram and of course... Ruby!

Rates are competitive with other car/van rental companies…read more Fleet is in good condition. Nothing fancy... strictly functional... which worked for me Service was great!.. courteous and responsive. Just be advised... rental office is a different location than where the vans are parked... be sure to ask for the address if they forget to tell you. Easy, fast, and fair-priced experience.

Best rental ! We are a family of 15 that drove to Las Vegas and they were so accommodating. The…read moreprice was the BEST and the service was even better. They were very responsive to every call and easy to work with!! We were also late due to traffic and we were treated so kindly. We wouldn't rent with anyone else!! Small business that provided better service and deals than any other place.

Horrible service. I made a reservation few weeks in advance for Ford Focus and when I came to pick…read moreup the cars they gave me a Toyota Corola which was filthy both inside and outside. I requested another car and they did not have it (which I find difficult to believe). I hope AVIS corporate office look into the quality of customer services that this location is providing.

Always a smile when you walk in this location. Kind of hinder in the back corner of the shopping…read morecenter. Great service and never a wait. And right off the freeway to get your trip started.

Very good service however, seem to be understaff and huge line. Other than that, clean environment…read moreand work space. Staff are friendly and willing to accommodate and help our customers as much as they can . I do suggest to make reservation and come a bit early since it tends to be pretty busy

Wow! What a rude regional manager named Jeff. I rented vehicles three to four times a month. In…read morethis case, they close at 2pm on Saturday and don't reopen until Monday at Ynez. I only need it for Sunday, returning it Sunday, but have to pick it up Saturday because they're closed at 2pm Saturday and all day Sunday. They want to charge me two days Saturday to Monday, increasing the amount by double to over $300. Very rude condescending regional manager Jeff! Very inflexible and not accommodating to frequent business people like me. Nice way to turn off a customer. I went to the Murrieta location open Sundays and returned it Sunday. Jeff SUCKS! Fire him so he can get back to washing dishes.

The employees here are friendly enough, but they seem to be so understaffed that everyone has to…read morewait about an hour, in my experience. I picked up a car and waited about 50 minutes to be helped, then when I dropped off I waited about another 40. They do not answer the phones very often because the employees are oversaturated with customers, and while I feel for them, I was still inconvenienced by the lack of staffing and so were many other people I saw and spoke to. There is also a fee of $500 that is added at the end if you pay with debit, which is reimbursed after you return the car.. I'm not sure if that is standard procedure for car rental places but it came as an unwanted surprise for me. This review is primarily negative due to the long wait times, though.

The worst, a nightmare last time renting from this place I rather Drive 1 hour away to get a car 3…read morehours in line only 1 employee. ‍

My go to place for Exotics! I've transacted with these guys…read morea few times and they always take care of me. Aaron is my go to guy, hit him up for any exotic needs!

Aaron and Eric went above and beyond! They earned all my future business. I will only buy from them…read morefrom now on. Amazing experience.

We rented a 15-passenger van from Enterprise for a family road trip, and honestly, the van was the…read morestar of the show: comfy, spacious, modern, and got us where we needed to go without turning our vacation into a roadside adventure. The problem? The customer service!! When I arrived to pick up the van, Emily acted like I was trying to pull off a heist because I wanted to pay with a debit card. Never mind that the account had more than enough money to cover 10 rentals. A simple "Sorry, we don't accept debit cards" would have worked. Instead, I got eye rolls, attitude, and a side of judgment. I left and came back later with my magical, acceptable credit card, and suddenly Emily was a little nicer. Unfortunately, first impressions don't come with a reset button. When I returned the van after a week, they asked how everything was. The van? Fantastic!!! Had a wonderful family road trip in it. The service? Let's just say I saved that review for here. I've rented from plenty of Enterprise locations over the years, and this was easily the worst customer service experience I've had. If you're planning to rent from this location, bring a credit card WITHOUT the word "debit" on it and maybe you'll get decent service. PSA: DEBIT CARDS ARE NOT ACCEPTED HERE!!!!

I made a reservation with Enterprise in Temecula on May 21 for a full-size SUV that would…read moreaccommodate seven passengers for a family trip to Las Vegas. The vehicle was scheduled for pickup at 8:00 AM on June 19 and return on June 23. On June 18, at approximately 3:00 PM--less than one business day before my scheduled pickup--I received a phone call informing me that the 7-passenger SUV I had reserved would not be available. I expressed my disappointment and pointed out that I was being notified only one hour before the office closed on the day before my trip. The representative apologized and then asked if I wanted to cancel my reservation. Since no replacement vehicle was being offered, I felt I had no other choice but to cancel. This last-minute cancellation created a significant amount of stress and undue hardship, putting our months-long-planned family vacation in jeopardy. I immediately contacted other rental companies in the area, but most had no 7-passenger vehicles available due to the late notice. After several hours of searching, I finally found a vehicle available at Ontario Airport, approximately 60 miles from my home. My son and I had to drive there and back, accruing costs for gas and car mileage usage, and did not complete the pickup until around 10:00 PM the night before our trip. We even had to drive to the airport and back a second time upon return for the vehicle drop-off, accruing even more costs for gas and car mileage usage. Because it was a last-minute airport rental, the cost was nearly double what I had originally reserved. What is the purpose of making a reservation nearly a month in advance if the vehicle is not guaranteed and customers are notified at the last minute? This experience was not only extremely disappointing and inconvenient, but it showed that this place of business is indifferent and inconsiderate. I could not help but feel like I was set up in a way that placed me in a situation where I would not be helped by the business in any way, choosing to inform me at the last minute that no vehicle accommodation was available, which unfortunately turned out to be the case. Such a business practice proved that this location lacked the integrity one would expect from a so-called "reputable" car rental company. Because of how this situation was handled, I will no longer be renting from this Enterprise location again, and I highly recommend that no one does business with them when other reliable and more honest businesses around the area are available. I write this review not only as an expression of disappointment, but to warn others from making the mistake of doing business with this place, especially if you value your time, your health, and your hard-earned money.