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    Hertz Rent A Car

    1.7 (241 reviews)
    Closed 8:00 am - 5:00 pm

    Hertz Rent A Car Photos

    Hertz Rent A Car - No customer assistance is what's in these photos.. - Car Rental Near Me - Temecula, California
    Hertz Rent A Car - The office - Car Rental Near Me - Temecula, California
    Hertz Rent A Car - The rudest most immature employee!!! AkA:The grinch!! - Car Rental Near Me - Temecula, California
    Hertz Rent A Car - Inside - Car Rental Near Me - Temecula, California
    Hertz Rent A Car - Car Rental Near Me - Temecula, California
    Hertz Rent A Car - Customer being let in at 12:29pm after I was refused entry at 12:03pm - Car Rental Near Me - Temecula, California
    Hertz Rent A Car - Car Rental Near Me - Temecula, California
    Hertz Rent A Car - Car Rental Near Me - Temecula, California
    Hertz Rent A Car - Door being held open for customer after I was refused entry. I seriously believe this his was racially motivated. - Car Rental Near Me - Temecula, California
    Hertz Rent A Car - Time stamped photo of customer being allowed into building after I was refused entry - Car Rental Near Me - Temecula, California
    Hertz Rent A Car - Front of store - Car Rental Near Me - Temecula, California

    +14

    Hertz Rent A Car - Please do not visit this location. I truly wish I had looked at others reviews on Google and Yelp before booking here. - Car Rental Near Me - Temecula, California

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    Reviews With Photos

    Email to area manager. No response yet

    Hertz gave me an unsafe vehicle. Got a flat tire within an hour of taking the vehicle. Office stated they would talk to manager to get the vehicle picked up. Vehicle stayed at the location for a few days until they called me to let mw know that vehicle was not picked up. Called office and another employee told me that I needed to take care of the situation. Left messages for Maria Ola manager to call me. No calls received. Asked for Area managers phone and Michael told me they didn't have his number only email. I sent multiple emails to both manager and area manager but no response for a couple days. The area manager Hootan stated that I signed the document an that i needed to take care of the vehicle pick up. I called to get the vehicle picked up and was told there would be fees for the TOW I did explain that I would not pay for it. Area manager emailed back that they would refund the tow, I asked how many rental days they would charge since it should be zero since the car was unsafe to drive BUT he told me he did not know that another department takes care of that. I requested the phone number of who to speak to BUT still waiting on the response... I will update after everything is finalized Update 6/27 Emailed area manager Hootan 6/24 three times to get amount of days charged but stated another department takes care of it. No answer yet! Completed the Hertz survey I'm suppose to have gotten a response but nothing. So far no one has helped me! Very

    Customer being let in at 12:29pm after I was refused entry at 12:03pm

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    2 years ago

    If I was looking for an easy transaction through my insurance agency, they came through. If wanted customer service, this was not it.

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    3 years ago

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    2 years ago

    Love hertz, this place just lacks the updated airport experience where you go and pick your car. Just factor in 20-30mins waiting in line.

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    4 years ago

    Customer service is mediocre. If you call, stay on hold and leave your number for them to call back as they do not return calls.

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    Page 1 of 7

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.2(285 reviews)
    1.0 mi

    Always rent from Enterprise for years now. First time to this location. Did not disappoint! Fast,…read morefriendly check in. Smooth process. During my trip I needed to extend one more day. No need to wait on hold to get a rep and beg. Accomplished it through a simple text message. The return was great as well. Quick and hassle free! It has been my experience, especially with Enterprise, that if you're having issues it's usually YOUR fault. Show up with all your documents, proper payment, and reasonable expectations and you'll be fine!

    1 Star - Absolute Waste of Time…read more I reserved a car with a 6:00 PM pickup time, which YOUR system allowed me to select. While driving to the location, I called ahead because I noticed they close at 6. I was then told that 5:50 PM is their "cutoff" and that since I'd be arriving at 6, I couldn't get the car I already reserved. So let me get this straight: If 5:50 is the cutoff, WHY does your system allow a 6:00 PM reservation? This caused me to waste time, money, and completely disrupted my plans I ubered there and had to uber back. No warning, no notification, no accountability--just "too bad." This is either terrible communication or a broken reservation system, and either way it's unacceptable for a company this size. If you can't honor reservations at the time you allow customers to book, don't offer that time. Simple. Extremely frustrating and unprofessional experience.

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.4(118 reviews)
    0.2 mi

    We the unthinkable happened to us we had an accident and our insurance company provided Enterprise…read moreRental. This was the best and easiest part of our process. When you're in an auto accident it is a time consuming, painful (mentally & physical), emotional just to name a few. Enterprise made our inconvenient situation to a more convenient situation. The staff are super friendly and fast. We've tried other rental car companies in the area any most are fair to good but Enterprise is Outstanding. I won't mention the name of the company but when we went to go pick up our rental car there was three people in office and no cars to rent on the parking lot! I was so dissatisfied that I didn't even Yelp that company. But that's the way it goes not everyone can get 5 Stars. Thanks Jeff for your Outstanding Service. We'll use Enterprise for future rentals. And Yes referrals too. Keep up the great work.

    My husband called from the body shop where we dropped off my van to check vehicle availability for…read morea rental and your employee, Emily was extremely short and abrupt with him, borderline rude and unprofessional. He didn't even have her on speakerphone and I could hear her tone just sitting next to him. If you're having a bad day, I hope your day gets better. But, I pray you never have to be in the situation we have been in which is already a high stress situation and your unkindness and lack of customer service has not helped in any way. My husband is a very laid back and chill guy and for him to say you were not very nice is saying a lot. We did not use your location, we just called for availability and was rudely rushed off the phone and was told you had no rentals available. We went around the corner to the Ynez location where we treated like valued customers .

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Avis Rent A Car - Stains in Avis Rental Car

    Avis Rent A Car

    2.0(45 reviews)
    0.2 mi

    Absolute garbage incompetent representative at this location including the manager Isaiah is an…read moreabsolute idiot. I disagreed on getting their insurance policy on the rental and they got so upset and threatened to kick me out of their office. I booked through Priceline and because it was a low rate they were trying to push their insurance on me. Even the associate told me that this is a very low rate and it usually costs more than $300 for the day rental. So to make up for the low rate they tried to push their insurance on me. I filed a complaint with the corporate office and have everything on recording. Extremely unprofessional stay away from this garbage place. The manager is an absolute incompetent moron who has no idea of customer service and how to handle the clients. Just drive up north about 2 miles. There's another location on Madison Ave and it's much better service. Stay away from this garbage location. Both the associate and manager are incompetent idiots.

    do not rent from Avis / budget in Temecula . the make…read moreemployeee that worked on 11/6/2025 is a scammer and lies ! I told him I needed a one way rental to Miramar san Diego with a drop off at 6 pm the next day. he offered me an electrical vehicle , sta ding ding there looking at the mileage to office home back to office and then Miramar I told him if I don't arrive in Miramar by 6 pm then don't take the car when they close , there is no key drop off after 6 pm . again 6 pm drop off time mentioned . he then gave me a hybrid , I said and how much is this car to get me to Miramar tomorrow? I assumed more than the original toyota corolla he offered when I called on the phone . he said no it's no more money , $130 same price . I asked several times and 6 pm was mentioned about 3 times ! I arrived T Miramar the next day around 5 pm they said it's $260 !!!!!!!! I said oh no I was told it was going to be $130 one way drop off 6 pm . they said it's now a 2 day rental ! I called him at temecula office ! he completely lied and said he told me it was going to be 2 days !!! I said u told me several times it will be $130 , you are completly lieing. he's dishonest unethical and a lier . he should be fired!!! I'm very angry , I will call corporate office tomorrow he then said well you signed the paper work !!! scammer, awful distgusting individual! stay away !!! buyer be aware he will steal your money

    Photos
    Avis Rent A Car - Economy sized. Headroom in the back is minimal

    Economy sized. Headroom in the back is minimal

    Avis Rent A Car
    Avis Rent A Car

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    Hertz Rent A Car - carrental - Updated June 2026

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