What a pleasant experience!! I was afraid when the driver told me they would be in a Prius that…read morethere wouldn't be enough room for 4 bags. This tiny little car isn't so tiny! More than enough room in the back for 6"3' husband. An added benefit of riding in this cute little car was that its ecofriendly. :-) The driver was early and very polite. I will definitely use this company again.

MUST READ UPDATE on HORRIBLE OWNER CONTACT EXPERIENCE on yelp:…read more The owner contacted me on yelp and I want to share how UNPROFESSIONAL he is, how he ACCUSES ME OF LYING, and HOW HE MAKES ASSUMPTIONS ABOUT MY WIFE. He tries to turn things around and blame us. I will include quotes from his messages, and if you want just message me and I can forward you the entire messages too so you can personally see what kind of person he is, how he treats his customers, and judge for yourself. We just booked a ride to the airport and have no reason to lie but he is deluding himself into thinking that we are making false accusations and are lying. Why would we do that? Why would we lie? I booked a ride for my wife in Oct., they did not show up at the PICK UP TIME so I called them, they responded in an unfriendly manner, they showed up late, the driver was unfriendly, the driver CHARGED THE CARD WHILE IS WAS DRIVING in the airport which IS NOT SAFE. My wife asked for a business card to identify the driver, he claimed he did not have one. I wrote the review in Feb. The owner contacts me asks for info and offers a free ride. I reply that I am not interested in the free ride because they were rude on the phone and I would rather not deal with rude people. I tell him this was in Sept. 2014 (I was wrong, I wrote the review 4 months after the event, it was Oct.). He then messages me saying that I have to give him my card number to prove that this actually happened or he is going to assume that it did not happen and ask to remove it from yelp (which he can't do but I humor him). He also offers twice the money back (which I doubted and he did not refund) for the info, I give him the info because he accused me of lying and I AM NOT A LIAR, MY WIFE IS NOT A LIAR, WE HAVE NO REASON TO LIE. First the owner admits that I actually am a customer of his, LOL. Pick up time was 11:30 so I called and asked where he was. Dispatch contacted the driver at 11:38 and he finally showed up AFTER THAT. Owner replies: "Driver was contacted immediately as per our record dispatch spoke with him at 11:38 am. Based on computed time, it implies driver was in the neighborhood. Now your scheduled pickup time was at 11:30 am. So we are missing roughly 8 minute from (11:30-11:38) our record shows he was within your complex and there are two possibilities here. 1. He was already there waiting by your house or someone else or 2.Still looking for the correct address. If you did not see him at your address that leads us to the second option, which is plausible. because it happened before." He turns it around and assumes my wife didn't see him. What a joke, she was prepared and looking outside waiting for him. He brushes off the FACT that he was late and mistakenly assumes the dispatch contact time was the time he arrived which is FALSE. The driver was NOT FRIENDLY to my wife, he states "then why would your wife tip him 15%" I'll tell you why she tipped him, because she is a nice and shy person and not heartless. We try not to be rude to people so we tip even when service is bad. Why would we lie about the driver? Then he goes on to say that my wife was charged in the airport but the car was standing because geotagging shows the card was charged in the airport. No, you are wrong sir, MY WIFE WAS THERE, yes she was in the airport but the driver was still driving when he charged her. Guess what genius, geotagging does not indicate motion! And why would my wife lie about this? When she told me I found it ridiculous. He then says that it is very unlikely that the driver did not have a business card, implying that my wife is lying. I think this shows the driver did not want to be identified. His response to the driver being unfriendly and that he charged my wife while driving? He states that "your accusation is merit-less based upon their records". Wrong, you are making INCORRECT ASSUMPTIONS based off of your records. He also thinks that I am confusing his cab service with another one because I initially said this happened in September. I did not get a cab in September, I said that by accident because this happened last year and I did not remember the exact date. I have the records to show that we did not use any cab service in September. There was no other cab service. This is what he wrote: "Transportation took place in October not in September. Due to inconsistency it implies mostly likely we were the lucky ones to have one star for some other company's unprofessional act." NO, it was YOUR company that was unprofessional. And you are continuing to be unprofessional. I am just reporting the HORRIBLE SERVICE your company and you provided. Your response is defensive, passive aggressive and is trying to put blame on us. We cleared up the date and there was no other cab company. You are trying to delude yourself into thinking you are not at fault. Stop trying to turn your mistakes around and blame your customer.

My friend and I used Private Car Dallas for a business trip this week. When I initially called for…read morethe reservation the person helping me was kind and very professional and I immediately received an email confirmation with the itinerary. Our chauffeur was on time and professional, the car was clean, and our chauffeur let us know the status of our flight. When we returned from our trip, our chauffeur was awesome. As soon as we arrived to baggage claim, our chauffeur was waiting with an iPad with our company name on it. The car was clean and he had chilled water bottles for us (which we desperately needed after returning from our trip). The ride home was smooth and he was extremely entertaining making the 30 minute drive feel more like 5. Thank you Private Car Dallas! You are our new transportation service!

I've worked with Sofia Lucas for almost 6 years. Not only did Jose and team provide a luxury…read moreexperience every time we've used them (now easily north of 100 times). He and his team have become friends. I refer them all the time. And my companies use them as well. If 10 stars was an option, I'd give it to them!

Our company rented out some Slingshots for us! The staff was so nice & accommodating. They took…read morepictures for us, showed us how everything worked & it made for a phenomenal experience. I will definitely look them up for my upcoming birthday!

Malcolm is a scammer. He wants people to pay cash then he…read morefind Ludacris reasons on why he's keeping ur deposit or not returning all of it. He has done this to numerous people . He then play like you only complaining because he's black . Please Note: We're black and proud. He lies and and say he rent to Arlington Police Officers and thats a BIG Lie. Then he gonna keep pressuring you to give him a good review or he will keep your deposit for that. He give you a return time and then he's plays like he's 30min away. He's watching you the camera. Then soon as you leave he comes from next door and play like you didn't fill it with gas or something and he takes your deposit. Or he say you late because he's not there and you refuse to drop the keys until yall walk the slingshot together. I was warned but i didnt listen . Do yall homework! He do this all the time especially to black people

If I could give a trillion negative stars I would. They abuse these horses, their fur is matted,…read moretheir hooves are broken, and they whip the horses way more than necessary in order to make your rides go faster to make more money. I would rather just drive in a car and see the lights than endure seeing how they treated these animals. Also one of the people left their dog in their car the entire shift (6 hours) and when we brought it to the attention of the other staff they said there is no problem leaving a dog in the car because it wasn't hot.. If you want to contribute to animal abuse for 10 minutes of "fun" then by all means go ahead and pay this company.

!!! TAKE YOUR BUSINESS ELSEWHERE !!!…read more Threejays canceled my ride due to "weather", after I paid in full when booking the ride online. Their cancelation email stated to simply reschedule.... Well It has been 1 YEAR LATER and COUNTLESS calls trying to reschedule.... threejays has not responded ONCE. This companies fraudulent tendencies can be seen through out the Yelp reviews! Don't take any chances!

EDIT TO ADD: We received a call the next morning from the Client Relations manager asking to remedy…read morethe situation. We were offered reimbursement for the Lyft we had to take and a reimbursement for the childcare we had to extend due to the company not showing up. I've changed my star rating to reflect the company fixing the situation. ORIGINAL POST: We booked their service in advance on September 23rd for a 6:30 PM pickup time on October 11th, and the company let us know that the driver would leave by 7:15 PM if we were not at the pickup spot. We arrived to the pickup spot at 6:15 PM, and waited... and waited... and waited... At 6:33 PM, we made our first call to the company inquiring about where the car was. The car was late, and we were put in touch with the driver at 6:35 PM. He said he was in traffic and would be late... we waited again... at 6:44 PM, we called again, claiming the driver is still late... we waited again... at 6:53 PM, we called again, still not at the pickup spot... at 6: 57 PM the driver texted a picture showing he was seven minutes away... so we waited... at 7:02 PM, the driver sent another screen shot, claiming another 7 minutes away. So at 7:03 PM, we called the company. THIS TIME, the company had the audacity to say the driver was already there and had left after not seeing us... but we had been waiting since 6:15 PM! Once 7:15 PM rolled around, we cancelled the service, and the company hung up on us. This company lies, and will not pick you up at the arranged time and place. Very disappointed--we will not use them again and advise anyone reading this to not use them either.

We had a good time, but was concerned when we were picked up and one of the headlights was out. We…read morewere going on the freeway at night and the safety of this was concerning. The temperature of it being either too hot or too cold was a constant issue. The driver was pleasant. The limo was very clean. We did enjoy our Christmas light party.

Not even 1 Star…read more Very unprofessional company, they've been promising me proof of a refund for 3 weeks now on a reservation that they cancelled abruptly!!! Save all your correspondence with Heaven on Wheels just in case you have to escalate matters with your bank or credit card company. As a single mom trying to create a special night for her first child's prom this is a nightmare. I had to book at another location which you can imagine with these gas prices is insanely expensive. Also I paid $1500 here that did not include gratuity, I'm now paying $1300 elsewhere, gratuity included and excellent communication. Save yourself the stress, it's not worth it.