DO NOT USE THIS COMPANY…read more I was told that to hold the vehicle, I needed to sign an invoice and provide bank account information to verify my identity. After my questions regarding the vehicle's mileage were addressed, I notified the company within three days that I would not be moving forward. Despite being informed of my cancellation, the company charged my bank account for the full invoice amount eight days later. Based on my experience, I would not recommend doing business with this company. I am currently disputing the charge and pursuing all available remedies to recover my funds. Potential customers should exercise caution with this company!

DO NOT USE THIS COMPANY! I rented a car for 24 hour we paid a $1500 deposit. Turned the car in on…read moreSunday on Wednesday we still have not received the deposit back. Call several times Kyle has stopped answering the phone. Customer service evade this company Kyle also like to hang up in your face. I have lawyers on reserve hoping I do not have to contact them. I will wait 2 more days for my balance/refund. They take your money quite fast but refund it looks like never.

We rented a vehicle for a family vacation and were thrilled. We tried renting a large enough…read morevehicle from the usual rental companies, but they couldn't guarantee the size we needed. Our daughter suggested Capps, so we went online and reserved a vehicle for 8. We showed up expecting the worst. But were thrilled when they gave us a 2025 Suburban. And the cost was the same as Hertz wanted to charge for a smaller vehicle. The only bad part of the experience was having to return the car!!

Just got this van on yesterday evening from the location on John Carpenter in Dallas Tx. We are on…read moreour family trip to Florida and the light pops on change oil soon! I call and the guy from another location tells me if I get the oil changed they will reimburse me. Ok that's fine and all, but not customer that has paid well over $1400 should have to get mechanic work done on a van rental. It should of been done from jump! He tells me it doesn't need one until it gets to 14500. Ok it's almost at 14000 so it should of already been done period. I have him transfer me to the location where I got the van from and I guy name Byron answers the phone! I began to tell him the issue and he tells me pay for a oil change and they will reimburse me! I told him I wasn't getting anything done because I'm not a mechanic know if my husband wants to he can! He tells me if the van blows up I'm responsible! Lmbo you all are responsible for giving us a van that isn't properly serviced are you serious? Guess what Byron was so unprofessional he hung the phone up in my face! He was on speakerphone so the whole family heard how rude he was. Never again will we use this van service! I paid 5 car note payments to be disrespected by an employee of this establishment. I will also be reporting this issue to the BBB. I hope you have a great day Byron!

Our company rented out some Slingshots for us! The staff was so nice & accommodating. They took…read morepictures for us, showed us how everything worked & it made for a phenomenal experience. I will definitely look them up for my upcoming birthday!

Malcolm is a scammer. He wants people to pay cash then he…read morefind Ludacris reasons on why he's keeping ur deposit or not returning all of it. He has done this to numerous people . He then play like you only complaining because he's black . Please Note: We're black and proud. He lies and and say he rent to Arlington Police Officers and thats a BIG Lie. Then he gonna keep pressuring you to give him a good review or he will keep your deposit for that. He give you a return time and then he's plays like he's 30min away. He's watching you the camera. Then soon as you leave he comes from next door and play like you didn't fill it with gas or something and he takes your deposit. Or he say you late because he's not there and you refuse to drop the keys until yall walk the slingshot together. I was warned but i didnt listen . Do yall homework! He do this all the time especially to black people

Rented a 10 spaces originally from Chad & his son-in-law who thinks he is Morgan Wallen for almost…read morea year for our wholesale RV business. Everything was ok until Chad and his son-in-law started getting weird & jealous so they disconnected the water & electricity on us, so we couldn't wash or check the appliances. I even offered to pay extra so we could have water and Chad wanted me to pay $1200 to fix his problem where he owed money. Whatever personal financial problems they have they should not take it out on their customers and yes they are having major financial problems to the point that they had to sell off an acre land from the storage and Chad had to AirBnb his home and move into a trailer. Chad and his son-in-law would ask personal questions about our business which was personal. Everyone's rent went from $90 to $130 a month last January and I seen 10 or more customers leave right after that. There are wild scary dogs roaming around because they don't want to fix the fence. The main gate is always broken so anyone can get in if they wanted to. There is the biggest dump sight x2 in Fort Worth which is down the street so your RVs will always get super dirty fast. There are rats that will eat the cables in your RV so be careful even if you're renting. They don't cut the trees so you are forced to drive through them and scratch your RV and it's not lit up at night, I mean pitch dark. I would catch the son-in-law going into our RVs and taking parts off our RVs. It was strange when our battery charger pack disappeared. If they would have had cameras maybe I would have known who did it. Every time we would show our RVs to our dealer customers they would sit there staring at us which was very uncomfortable & even approached me when I was showing a dealer one of the RVs to start an argument over the dumpster which I was told we could use. The sportsman's rental part was a nightmare and I would hear them arguing with their customers many times because they didn't have it ready in time for the rental business. Chad would make his poor daughter work in the 110 degree heat cleaning RVs with a infant baby attached to her hip while the son-in-law would curse at her and call his baby a A-hole and sit in his truck with the A/C running. Who does that? This was a real circus and I hope they clean their act because they way it looks they will not be having this business for long. The great part for me was I was able to purchase a wonderful 3.4 acre piece of land with a wonderful home on it 10 min away and business is going so well ever since we left. I advise you not to put a credit card on file, if you do, make sure that you tell your bank not to have over the limit turned on and transfer only the rent amount or get a prepaid credit card. They love to charge peoples credit cards and looking at there Google reviews from lowest stars you will see what I am talking about. Both for there rental and sportsman rental part they have a problem over billing people and charging big amounts for nothing. There are so many better choices where you don't have to park your RV on dirty rocks & deal with these financially strapped folks who don't have experience or know how to run a business. I pray that no one will have to experience dealing with Yard Dogs.

Second year in a row I have rented from them for a clay target shoot I run. I am so impressed with…read morethem that I will keep doing this yearly.

DFW Conversion Van Rentals is the answer if your question is, "Where can I rent a real a travel van…read morefor comfort and entertainment - not just an ordinary van with merely a few rows of seating and a storage space in the back, but a spacious vehicle that combines comfort, luxury, technology, and a smooth ride that makes the road trip pass faster when it needs to and more enjoyable for passengers and driver alike throughout?" And if you want a true cargo van or a fifteen passenger van without all the bells and whistles, they've got those, too. But imagine a family or group vacation across the country in comfort and style and consider that the right travel vehicle can actually add so much enjoyment to the trip itself while heading to your vacation destination and even on the return trip home. DFW Conversion Van Rentals has what you need. Trust me, I speak from multiple experiences as a satisfied customer! The reservation process is admittedly somewhat involved - multiple steps - but it is also precise and that is a benefit to the customer. Just follow the online written instructions and you'll realize that you're simply following the same process that previous renters of your chosen vehicle also followed, and that means a better quality product and experience for you! Jeff is extremely thorough for good reason - he wants you and your passengers to have a pleasant travel experience. The price is right and the value is high so contact DFW Conversion Van Rentals when you begin planning your next trip and you'll be glad you did!

Well.....after 2 weeks of back and forth on the 8 page contract, where I was under the impression I…read morewas paying an estimated $250 for one night of rental on a 9-passenger vehicle....they finally provided me with the actual price, which is $829 + a $500 security deposit. What? I had already paid the $250, so they told me they were going to keep that once I cancelled. I would imagine keeping the security deposits after they finally divulge the actual rental price is one of their main revenue streams. I highly recommend staying away from this company, as there are other options in the DFW area, who provide you with the rental price in advance of the security deposit, so you can make an informed decision.