Great deal on a car rental. I don't have a credit card (due to divorce) and I needed to rent a car…read morewithout credit card. I rented a car for a week, I called they told me to come get it and when I arrived it was running out front.They just asked for the weekly rental fee up front and I was on my way.Easy place to do business.

From the owner: Best rental cars near Worcester, Massachusetts, USA. Cheap price. No hidden charges. Free…read morecancellatio

I tried booking via phone but their number just kept disconnecting. I booked using the app and when…read moreI went to pick up the rental they stated they had no cars. Six people standing around who worked there and only one lady was actually working. To cancel due to them not having cars I had to call into the HERTZ main number and this was a production getting it completed. Will NEVER rent with them again. The staff was rude and seemed to not grasp that booking a cars means they actually have the car available.

Ive rented 2 vehicles the first for a week and second for a few days. Both Vehicles look and sound…read morelike they've never seen maintenance let alone been washed. I rent very frequently for work and am now going to go elsewhere from this point on. Dont waste your time here.

People there are very professional. And my rental was wonderful!! Very easy going and they…read moreunderstood my situation. Thank you Carretela Team!

We were waiting for our car to fix.. where looking for affordable car rental near Harlem strt…read more,worscester. I find this one nearest. Price is good and customer service as well very accommodating . Thanks for Jasmine who handle us. She was very professional and very helpful.

I had to rent a more expensive jeep because all of the cars that were at the cost level that would…read morebe covered by my insurance had bad inspection stickers. You think they would've at least given me some type of credit? Nope. They didn't. They just followed up and "promise to do better next time." Won't be a next time. Worst enterprise I've been to! Avoid avoid avoid

I have had a rental from Auburn Enterprise since March 20th due to a car accident. Insurance has…read morebeen a nightmare, my car is still not fixed, which is a nightmare, I rented a car and a few days later got a phone call that I had to bring the car back because somebody bought it. Why would you rent a car to someone if there's a possibility it could be bought. So I have had another rental from there since April 1. Everybody there has been kind until yesterday when I received a phone call from Devante. Devante is arrogant, rude, and has no empathy whatsoever. He talks over you and I myself working in customer service, can rate Devante's customer service at a big fat zero. He seemed threatening on the phone telling me I had to come in and make some sort of payment to get the balance down. ???? what? Who has time in life to stop in and make a payment for a rental car? Don't you just pay for it all upfront when you drop it off when you are done using it?! I've even explained to him that I knew there was a high balance because I'm fighting with the person who hit me from behind's insurance company to get reimbursed. I then tried explaining to him that advocates from the Auburn enterprise had called me three times last week to make sure I knew what the balance was at this time. He then started talking over me and said I I seem to have pissed you off. ????? first of all who swears while speaking to a customer and secondly I wasn't pissed off. I was trying to explain to him after he told me several times, He's the manager that I was aware of my balance because advocates from there had already called me. I'm glad he's proud of his status of being a manager, but to use it in a threatening way over and over again is not impressive whatsoever . He then told me that he keeps calling Lenda from Fuller's to talk about my personal insurance coverage. As long as I am paying, I don't see how any of that is his business and why he should be calling somewhere else and not me . I was warned about this place because of him, unfortunately, it was just convenient for me. Everybody else that I've dealt with in that building has been lovely. Devante needs to take some customer service classes. Also, I hate smoking, and my car smells like someone sat in it for years smoking.

My husband has been using this service for a number of years and I've always loved how his car…read morelooks - I recently bought a used car and decided it needed a good wax and detailing - I honestly can't even believe how beautiful it looks! I'm a "get in and turn the key" type of person, that's it - but these guys really made the car look beautiful, buffed out all the scratches, and I couldn't be happier with their customer service and attention to detail! They work hard and it shows!

Great job detailing my vehicle.Would do business again. AAA+++Quick wash or full detail they do a…read morefast and efficient job using quality products

Simple and easy. clean car. pretty Small operation but that was fine.read more

Worst experience, booked a rental car- They said we would get you a car, as they have not received…read moreany returns yet. Car rental availability is really important; if you plan your trip ahead, everything is in place. You lose a lot of money when something like this happens. The representative at 666 Park Ave, Worcester, said he would call back, but never did, and did not pick up the call. Did not expect this from Enterprise, for a company at such a scale - there should not be carelessness, if you don't have available vehicles, don't let anyone book it.

The best experience I've ever had in my life renting a car. From the workers to their kindness to…read moretheir knowledge and hospitality. I was given a beautiful 2024 Rogue I didn't wanna give it up lol. I recommend Enterprise on Park Avenue in Worcester only ..I will never go anywhere else. Thank you from the bottom of my heart for being so amazing. I picked up my car on December 2 and returned it on December 8 with no hassle and nothing but kindness from the guys that work there they're amaze. Thank you, Jackie Vincent.