Horrible rental company. Price gouging for extras, total bill was double what we were quoted on…read moresouthwest website. I had to rent 2 vehicles because one wasn't big enough for our family, they charged me 100$ extra for my son in law to drive the second vehicle and the car seats were as much as the mini van before all the hidden fees and taxes. Never again budget rental. What a joke of a company.

Rented a van (4hrs) to move. Was a bit of a scavenger hunt to locate the van. Like they say 3rd…read moretime is the charm! Van was filthy no attempt to clean. If I was going to have for days I would had said something. (Sorry no interior pix)

These people are scammers! Be aware! They gave us a beat up, scratched up car for rent. Then…read morecharged us extra $3,800 dollars extra for a scratch and dent. That honestly I couldn't even see it, it was on the roof! If you do rent from here make sure you take pictures before and after you pick up and drop off. Detailed pictures of the roof, under car, all sides. Or they will think of something to charge you extra. I will never recommend this place to any of my visitors or friends.

this is a 12 year old making this report about one of the cars we were staying in smells like…read morestraight ciggarets in the cars, very uncomfortable, dirty , costomer service takes 100 hours I do not recommend this place for sure absolutely trash

Worst customer service I've had in a long time. The representative who served us was rude and…read moreissues we were having with the car (terrible smokey smell) were supposedly "our problem". She didn't try to help us at all. Hey, Budget, isn't your motto "smoke free cars"? Betsy should not be allowed to attempt to assist customers. She ensured I will never rent from this company again.

Terrible customer service. Rude people. Rip-off…read more Also the Budget website claims it's a Fast Break location and that clearly is a lie as well.

I had a reservation and upon arrival the person working at desk said I don't have a 7 passenger…read more While literally having a dodge Durango sitting outside which is a 7 passenger. Person was very rude barely even acknowledging me.

Terrible customer service. Car was dirty upon pick up, empty gas tank. Not ideal, and the employee…read moreat the front was unprofessional.

Service is terrible. I called to schedule an appt. Was put on hold for 20 minutes. Couldn't even…read moreservice are Lincoln for 25 days. They said the whole month of May is already booked. No luck with the manager either. He was rude. Love our Lincoln but wish the camera system didn't go down after 4 months. I would really reconsider before buying another Lincoln only because service is so terrible. Should have bought a Toyota. Sad. Had to make an appt with Lincoln dealer is Fort Myers. Way more professional. Was never put on hold.

One of the worst Service department experiences I have ever had.. They ended up keeping my Lincoln…read morenot one but two nights.. Very little communication with what was taking so long. Needless to say I will not be using them in the future.

Really would've gave no stars but since i had to 1 it was......Worst place EVER... Called today to…read moremake reservations and ask questions I was told I can pay with debit card it will just be a $250 deposit. So I booked it online when my reservations time finally comes igo to get my rental the girl first tell me there is no car here and available they waiting on some to come from Airport. Cool one arrives she starts the process than tell me I can't pay with debit If I was originally told this I wouldn't never came all the way over here in uber due to my car being in shop. It was a waste of time and I'm so not happy. My wife and I rented from here years ago and it was fine no credit card needed, but today was all bad very rude Associates and liars if yall wanted business just be real.

This was the absolute WORST car rental experience I have ever have. If I could give it a negative…read more5 stars I would! Talk about disorganized and utterly ridiculous! I reserved and prepaid for my car a month in advance (as an Avis Preferred member). Arrived @ the Sarasota airport and rec'd an email that I could use the Avis app to "check in now and SAVE TIME AT THE COUNTER". Low and behold that feature of the app says it's unavailable. To our horror, the Buget/Avis line is out the door with people telling us they've been waiting for over an hr and the line has not moved. Being a "Preferred" member, I make my way up to where THAT line is supposed to be. Nope, a MOB of people standing in the way of the line telling us that everyone if the extremely long line is a preferred member. Back of the line we go, where we wait for over an hour.. maybe moving up 2 spots in a line that looks to be about 300 deep. I decide to again make my way up to the "Preferred area", where there is a line of 3 other people waiting. I proceed to stand and WAIT in that line for almost another hour. Let it be known that THERE IS A PREFERRED LINE (The understandably irritated guests that had already waiting for hours were attempting to block the entrance to it). Now, we're into it for 2 hrs. Finally get up to the counter where other people in line are shouting at one another. Tempers are flaring as some have waited THREE HOURS PLUS in this cluster F&CK!!!! And this is for cars that we have all pre-paid for ... so we're all trapped at this point!! I get to the counter and wait ANOTHER 30 mins while the single clerk calls back and forth on her phone trying to find out where our mini van is (and apparently the keys cannot be found - she rummaged through her pile of 20 or so keys). She finally sends us out the lot where she tells us it'll be about 10 mins and thanks us for our patience. Well, we wait ANOTHER 20 mins out in the lot before a single mini van shows up. Of course there are other groups also standing and waiting and they rush to the minivan (where the clerk has to sort out who's car this is). Thankfully ours. We were utterly exhausted after the almost THREE hour ordeal to get a car. NEVER again, Avis. Never. Ever.Again. I can't imagine if I was NOT a "Preferred" Avis member. I'm certain at least 4 hrs of my vacation would have been waiting in that ugly line.

Never again. Didn't have the car I reserved when I got there, gave me an inferior car and charged…read morethe same (whatever), but after I got home and received the final bill I noticed they charged me to refill the tank (over $100). I only drove the car 45 miles and refilled it just prior to returning! Trying to dispute or even get in touch with anyone from Dollar has proved impossible. Never again Dollar (or Hertz I guess who owns them).

We wil NEVER book with Dollar Rent A Car again. We repeatedly asked the desk clerk that there is…read moreabsolutely NO CHARGE for the second driver. (Since we were covered under our personal car insurance.) He assured us that he did not include the second driver. When we returned the car 10 days later - there it was- the second driver charge. So this is how it works. You don't see a bill until you have signed on the scribe machine (like a grocery store), THEN they print it out. They never told us the total bill because everything is an estimate. They put it in an envelope and hand it to you with the keys. Our bad for not looking at the paperwork closer. Caught up in the moment of starting our vacation.

The worst car rental company at the SRQ airport. Bad attitudes, constantly trying to upsell…read moreupgrades and insurance. Terrible. Rent from anyone else.

I couldn't agree more with Stephen's review. The counter representative Carolyn tried to sell me…read moreeverything (I mean EVERYHTING). "How about driving a really nice car?" Well, I drive a really really nice car back home, I don't need that. She got slightly upset, my latin name might not have helped..... She even stated that my credit card insurance was a second-tier insurance without knowing the details, which, by the way, I had checked prior to leaving home. Terrible. "Are you going to drive to Orlando or Miami?" At this point I thought she was asking too many questions, but still, I tried to be polite.

We spontaneously rented a sling shot and while signing the agreement it started raining…read more We were told to wait a bit and if it doesn't stop raining to reschedule. It started storming badly and we decided after 15 minutes to reschedule, we were told no problem. Afterwards they charged $70 and did not reimburse us. When I asked to reschedule, I was told to pay additional $70. I must say this is very shady and bad business. Never going back.

From the owner: Servicing Sarasota and other surrounding areas. We offer a wide variety of slingshots, including…read morecustom 4 seater slingshots and even 6 seaters!! Take a ride on the wild side with one of the most thrill riding experiences! Also, check out our new Electric Scooters!!