DO NOT BOOK A CAR With "Enterprise car rental" off of 1003 Washington Boulevard in sarasota!!! huge…read moremistake! Thinking they were a reliable source for a car rental, They are not!! Extremely disappointed!!! I made a reservation for a car, received a confirmation and when I showed up, there was no car available for me! Never again!!

I would do 0 stars if i could. Fees that dont cover you. No one answers the phone. Bare minimum…read moreexplanations. Waste of time and money.

Alamo Rent-A-Car recently rented me a Chevy Equinox vehicle, and they were extremely professional,…read morecourteous, and helpful. I would use them again in a heartbeat! Thank you.

Simple business question for you economists: in a mature and commoditized market (like car…read morerentals), how can a consumer product be priced at twice that available from a direct competitor? Assuming the product is identical and the fine print is identical in every way, does the more expensive seller depend on lack of buyer research, effort and acumen? How does the higher priced company compete other than by taking the loyalty of its customer base for granted? I've been loyal to Alamo for decades, but finding the identical car for half the fee, from a competitor, pisses me off. Signed, a newly disloyal customer

Easily the most fun I've had in a long time! The Slingshot turns heads and was a blast to drive…read more Sound system was incredible (one guy told me he could hear me coming down the block) . I think what stood out most was how frictionless the checkout n pickup process was. I booked it all from my phone, digitally signed the waivers, got a pincode to grab the key from a digital Dropbox, submitted a few pictures and took off...didn't even have to meet with anyone! Highly recommend A++++

Recommend avoiding this Sarasota Slingshot. The fact that this this vendor will not physically…read moreappear before or after your rental should be a red flag. We spent 30 minutes looking for the key to start our day. We got lost on our way back because this vehicle is sooo hot our phones (our only GPS) wouldn't work. So this mystery vehicle owner charged an extra $75. This is essentially some guy with a slingshot ripping people off. Be very careful!!!

We rented with this rip off company more than once and never had a problem.. this time 2/8 through…read more2/18 they said we were paid in full including taxes and fees the day we got the car with our airfare included . After the last day they charged my card 2x with 2 different 200 dollar fees ...also 39.78 for service fee for using 1 toll both that was actually 5 bucks to pass through... I feel as long time costomer s at this company..we were given a horrible dented up on every panel you could see car ! Really beat to shit ! On top of that we had our 1 way flight changed without our knowledge to a layover that caused us to arrive early and herts charged us for that to ! Unbelievable what they think they r getting away with ! This was a bundle through Expedia/ Hetrts rental together..really taking advantage as us as customers and we asked the questions! All fees paid ? No surprise at end ? So what we thought was 378..ended up being 878.000 . I am disputing all of this bull***t!! So unprofessional and Unbelievable. Never will I use either of thease crooks !! I wish I could rate 0

I reserved an electric car and when I went to pick it up, the guy behind the counter said he'd put…read moreme in a gas car instead. I agreed and moved on. When I turned in the car I noticed an up charge on my receipt. He didn't tell me it was considered an upgrade- it was a very basic car. $147!!!! The manager couldn't assist me and it takes a long time to get through to customer service. I feel misinformed by the Hertz employee and it's costing money I don't have to expend! I'll take my coworker recommendations from now on! Enterprise rent a car!

Booked and confirmed on line. The dude inside the airport politely checked to see if my res was…read moreready. It was. Told me how to get to their booth outside, and the young lady smiled, chatted, and had me in my car in literally 2 minutes! It was so smooth, I tipped her $20 and told her what a great job they did! I see a couple of negative reviews, but it certainly went well for me! Thanks, Enterprise!

I'm a huge fan of enterprise OTHER THAN this location. My flight landed super late due to a delay…read more Listen, we all are frustrated and tired so there is no reason to make it worse for one another, right?!? Well, avoid this counter and walk over to the taxi service instead or better yet just go stand in the uber line. The guy who waited on me was so rude and pushy with upgrades and high prices even though the manager next to him said give him 'this rate' he still tried to double it. I finally just said cancel this before it processed and got myself an uber. I'll rent a car offsite and not at the airport counter at SRQ ever again. So, to the guy behind the counter, put your snack & drink down, smile... have some compassion for others that had just as bad if not worse day than you did. It makes a huge difference in this world.

Kathy you are a rockstar!!! I was given a Kia K5 when I arrived for my 2 week stay. I came back and…read moreasked if I could get a different vehicle (I am tall), and Kathy hooked me up with a Ram. Thank You So Much!!! I am no longer hitting my head getting into my vehicle. I appreciate the service you provided. KATHY for the win!

Don't rent from National @ SRQ…read more..... I had rented an Audi SUV from National @ TPA yesterday 5/22 w/ a drop off in SRQ scheduled for Sunday 5/25. The team in TPA was great. Yesterday the lock mechanism on the back passenger door of the Audi SUV malfunctioned and wouldn't unlock or lock. We realized this when we opened the back diver side door and the door locked and would not unlock to close the door. I immediately called National customer service / roadside assistance line and offered to take the car early back to SRQ and switch out the car. The customer service rep was great. He documented the situation and said he sent details to SRQ and would have a car there for me. After I drove 30 mins to SRQ, I arrived and told the person checking in cars about the situation and he said this requires a manager to view the car. My daughter and I overheard the conversation with the field person and the Manager (Andrew Delaqua) on the walkie talkie. Andrew immediately told the field person it was damaged and a claim needed to be filed. When Delaqua came outside to look at the car, I explained the situation and he immediately said it was my fault and I caused the damage. I explained that the car has a defect with the lock and asked how I could responsible for a mechanical issue with the car. He began immediately arguing w/ me and said I signed the contract so it's my fault. Again...I explained I signed a contract for a car that worked. This Audi doesn't work. He continued to raise his voice and told me to take the car back to Tampa and it's now my problem. I told him that I wanted to leave the car at SRQ and he said if I did it would be my responsibility. He then began mocking me and threated me by saying....."do something about it". When I asked Delaqua to speak to another manager, he said "I am the manager, just like my name tag says". I am an EXECUTIVE member and have been for many many years. No one should treat a customer like this. Other customers and employees saw this. Thankfully a nice National employee outside let me know that there was another manager inside named Greg, despite Delaqua saying he was the only manager. We had to go inside and to find Greg and he helped us.......not by telling me to go back to Tampa but by replacing the car w/ car that has doors that shut. Shout out to Greg for the help. Greg did mention that Audi would have to look at the car and confirm that the default in the door lock wasn't caused by me, which I have 100% confidence they will confirm. As an exclusive National rental car Executive member, I hope my complaint is taken seriously. Delaqua would be fired if he worked for me.