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    Xotic4rent

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    6 years ago

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    Avis - Sarasota - Cracked tire

    Avis - Sarasota

    3.4(20 reviews)
    2.9 mi

    I rarely leave reviews unless the experience is bad enough that I genuinely wouldn't want to come…read moreback--and this was one of those cases. I rented from this branch for work purposes, so reliability mattered. Unfortunately, over multiple rentals I was given vehicles with serious issues: * Unsanitary conditions (including insect/roach presence) * Mechanical problems (warning lights and drivability concerns) * Safety concerns (severely worn/bald tires) I reported these issues at the time, and the location was aware of them. Despite that, no effective solution was provided and I was not given a viable replacement. I had to continue dealing with these problems, which cost me time, income, and significant stress. What followed was even worse. I spent over four months going back and forth with Avis Budget Group, dealing with delays, repeated follow-ups, and being ignored at times just to get basic responses. Only after significant escalation (including formal complaints) did they finally confirm that a refund was approved, stating it would be processed within 3-5 business days. It has now been over 10 business days, and: * No refund has been received * My bank confirms no transaction was ever initiated * Client Relations has stopped responding There is also a clear discrepancy in the refund amount: * Amount requested: $1,213.59 (baseline rental costs for defective vehicles) * Amount they referenced: $910.10, with no explanation provided for the difference Instead of resolving this, the company continues to delay and push the issue without providing a clear or final solution. After months of effort, follow-ups, and escalation, there is still no actual resolution. This reflects a serious lack of accountability, communication, and follow-through. I would update this review if the issue is properly resolved, but as of now, this has been an extremely time-consuming and frustrating experience.

    I would leave less than one star if I could. The car we received from Avis was absolutely filthy…read more It looked like it hadn't been cleaned at all before being handed over to us. The interior was dirty, the overall condition was unacceptable, and for the price we paid, this level of service is ridiculous. Renting a vehicle should come with basic cleanliness and professionalism, and this experience had neither. Extremely disappointed and would not recommend this location to anyone! very rude customer service.

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    Avis - Sarasota - Cracked tire

    Cracked tire

    Avis - Sarasota - CE report

    CE report

    Avis - Sarasota - CE report

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    CE report

    Clark Auto Group

    Clark Auto Group

    4.5(30 reviews)
    3.5 mi
    Certified professionals
    25 years in business

    I highly recommend Clark Auto Group! My Volvo S40 broke down unexpectedly, and I had it towed to…read moretheir shop. Greg, the owner, and his staff were absolutely amazing. They got to work on my car right away and had the repair completed within just a couple of hours. Greg is honest, trustworthy, professional, and very straightforward about what needs to be done. His prices are also extremely reasonable and affordable, especially compared with many other repair shops. It's not always easy to find an auto repair shop you can truly trust, but Clark Auto Group is definitely one of them. Excellent service, fair prices, and great people. I'll absolutely bring my Volvo back to Greg whenever I need repairs or maintenance. Thank you, Greg and the entire Clark Auto Group team, for getting me back on the road so quickly!

    Do not buy a car from these people. They will take your deposit, taxes and registration money. They…read morewill tell you your approved for financing but tell you they are a buy here pay here. Let you drive off with the car, send you thank you emails for your business. Weeks later text you and say your not approved and never give you the new license plate you paid for or payment info. I called the cops to report them, called finance company and they had no record of me or my loan. They then demanded the car back. SCAM!

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    Clark Auto Group - Another happy customer! Enjoy the NV200!

    Another happy customer! Enjoy the NV200!

    Clark Auto Group - Happy customer! Quick and easy process!

    Happy customer! Quick and easy process!

    Clark Auto Group - We will buy your car same day! We pay cash on the spot! Open weekdays 9am-5pm. Saturdays 10am-2pm.

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    We will buy your car same day! We pay cash on the spot! Open weekdays 9am-5pm. Saturdays 10am-2pm.

    Xotic4rent - carrental - Updated September 2026

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