Ever since they got new management, these people have been amazing. Brandon was terrible. I…read morestopped renting cars for work here because of him and went to Hertz. I tried Enterprise again last weekend and Brandon is gone and everything is amazing! Super helpful staff and very communicative. I highly recommend. Thank you Keegan, Cole, and Maddie! You guys rock!

Grateful for Enterprise. I had rented a car while on a work trip from PHX. It was HOT (122°…read moreaccording to the car). I was alerted by the car when I turned it on that there was a flat when I was at the hotel. I called my company's travel agent because I didn't know what to do and had declined the insurance and roadside assistance. The travel agency said to call enterprise so I did. They were so kind and arranged for AAA (which I personally don't have) to come change the tire. The driver and enterprise kept checking in to ensure I was okay. When they arrived they discovered it was just a donut in the trunk but inflated it and put it on the car. I was told not to go over 50 mph. Well that's hard when you have to take the freeway anywhere. So I called enterprise and they immediately reserved me a car 3 miles away and I took backroads to get there. They didn't have any cars available when I arrived. But a lady dropped her car off, the agent working immediately checked it in, cleaned it, and gave it to me. I was able to safely continue my trip in my new car. Great customer service and no extra fees!

Worst Hertz location I've ever experienced…read more The manager, Chris, was extremely unprofessional and rude. When I arrived, he was eating McDonald's at the front counter in front of customers. I had a reservation booked, and when my debit card didn't process, he loudly announced that my card was declining in front of everyone. That was embarrassing and completely unnecessary. When I used a different card, he stopped helping another customer just to yell across the store, "Make sure her name matches the card she's using!" Then when I didn't pass the soft credit check, he announced that loudly as well -- again in front of everyone. He wasn't even the employee assisting me but went out of his way to publicly comment on my situation. Financial matters should be handled privately and respectfully. I felt humiliated and treated terribly. Avoid this location if you value professionalism and basic customer service.

Yesterday I booked a car online for $106 for a couple days. Show up today to pick it up and they…read morewanted a $500 deposit on a $106 rental??? that doesn't seem right at all? Before this they made my husband wait to "clean the car"... why make him wait to clean the car then come back with a ridiculous deposit? It was sketchy and not right. We didn't end up renting and ubered instead. I wouldn't try renting a car here again, enterprise would've been the better choice. Never had this problem with them.

I highly recommend Fantasy Exotic Car rentals! They responded quickly and provided the rental I…read moreneeded for my modeling event right away in such a professional manner. The cars look just like the photos , no surprises which is always nice. I would rent again from this company and I've been referring them to all my friends and cliental!

What a disappointment. Was looking for a graduation gift for my daughter. Went by the address…read morelisted on Google, they are not there. Called the phone number & left a message. When I got a call back, I asked if they have a physical location, and the response was "Do you want to rent a car?". I said I had some questions about their rentals, and again the response was "Do you want to rent a car?" I tried one more time to ask a question, and I was told "I don't do questions. I don't even want to rent to you." WTF?

What can I say, the technicians at Marshall's are the absolute FINEST! Excellent and timely…read morecommunication (start to finish), total transparency, quality work, as well as their "over and above" customer service...that's what you can expect to receive as a Marshall's customer.  As an out-of-towner, they were more than accommodating and communicative in servicing my vehicle. They were even kind enough to recommend Sun Valley Auto Glass to fix my dinged windshield. Thank you!

Marshall's Service is the best auto repair experience I've ever had. I completely trust Patrick,…read morethe owner. He takes the time to explain everything clearly so I understand what's going on with my vehicle. I brought my car there three separate times after the dealership looked at it, and each time Patrick fixed the issue honestly, professionally, and at a very reasonable cost. I truly appreciate his integrity. Many of the items were not needed to be done that the dealers said were necessary. It can be stressful bringing your car in, especially as a woman, because you worry about being taken advantage of. Patrick is patient, kind, and very helpful. I'm so grateful I found an honest auto service I can rely on. I highly recommend Marshall's Service to anyone needing car repairs. They have absolutely earned my trust.

I can't say enough about Az Ride solutions, my Volvo semi broke down while on the way to Nevada and…read moreI needed a rental asap while it was to be worked on! I reached out late at night not expecting a reply but Not only did i get a fast and courteous response the availability and pricing were explained and they were able to accommodate me for almost a week ! the car was economical and immaculately clean A++++ would definitely recommend world class customer service

Great experience with AZ Ride Solutions! Easy booking, friendly staff, and a clean, reliable car…read more Transparent pricing and fast service made everything stress-free. Highly recommend!

Honestly didn't expect much going into this, but Enterprise came through. Rented a vehicle for a…read morefamily trip out of state and the experience was super smooth. The gentleman who helped me, Walter, was great. He was genuinely helpful and easy to work with. At pickup, we went through the pre-inspection fairly thoroughly, which I appreciated because it felt like he actually cared about making sure we were on the same page before I drove off. Then, he offered to wash the car down and fill the tank to full before sending me on my way. A small gesture, but it helped saved me a couple stops & time, which helps if you're traveling with family..

Unfortunately, I have had much better experiences renting here at this location, but not this time…read more Companies have scaled back since the pandemic, and just getting the proper amount of people to work is a major challenge these days. Enterprise is no different. Clearly, the two employees were struggling to keep up on a weekday morning. Even with the higher demand renting cars. With the many traveling fans for the spring baseball training and warm weather seeking winter revelers. So, I called and I had asked for the ride where Enterprise (advertises) says, "We'll pick you up!" I was told 10:30 am would be ok. My requested hotel pick up time (10 mins. drive away). So, no driver employee shows up as said. I called again and now it's a one hour pick-up time window. Rental reservation is for 11 or 11:30 am. A suggestion was made from an Enterprise employee in taking Uber and that they'd pay or reimburse me for it. After my many requests, they never did that. Disappointing. All 'feel good' talk spoken here, instead of real action. They're nice, but uh... I mean come on guys, really?! Secondly, once awaiting in front of three other rental pick-ups, I still truly waited 45 mins to 1 hr. to receive what was a dirty, poorly maintained '24 Toyota RAV4 with ripped flooring - driver's side. Apparently, they were low on vehicles and this location was caught unprepared? On the positive side, this was given as a (free) "upgrade" from the FULL size reserved. Hopefully, next year will be better when I return? They've tryed but it's not enough. Not for these prices.

Could not have asked for more. Friendly staff, quick pickup, clean car. Overall, a great…read moreexperience.

Second time in a month using Dollar at the airport. Same experience both times. Easy, quick, no…read morehard sell... everything was as it should be. The only issue the 2nd time, was the car had been washed and left to air dry so there were hard water stains on the windows which made it a bit hard to see, but just wiped them down at a nearby gas station. Will definitely use Dollar again when I am back in Pheonix.

They handle Avis and Budget cars here. We brought in a car that was improperly inspected before…read morebeing checked out to a customer. The dude boasted that they rented thousands of cars yesterday. Ummm good for you? I rented one and it sucked big time.

This location is poorly run. With a reservation, I had to wait 30 minutes to receive my vehicle…read more Car was old and in poor shape. Over 40000 miles which is ancient for a rental. Now I am fighting with Avis to remove the bogus $16 charge for fuel which they say will take 2 weeks to investigate! I actually was shorted fuel at pick up and gave them more fuel at drop off. Location at the Doubletree is a shit show and the guy running it is a moron.