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    Cosmic Comfort

    Cosmic Comfort

    (42 reviews)

    me the best price heating and air for my after checking several different companies in my area…read moreprompt got the job done and just recently came out to give me a free inspection of my AC unit before of the new season with air filters The gentleman who came out also gave me some more information about upgrades if I wanted to at this time. For different items appreciate their promptness and good service. I highly recommend thank you very much. thank you very much Anthony Zambrano for your follow up

    I had a whole house fan installed by The Whole House Fan Company out of Fresno. After about seven…read moreyears the wireless wall switch went out. Called the company to do a repair and they were not really excited to come up from Fresno to replace the switch. At least that was the vibe I got from the woman who I spoke with. Right away I was not happy with their customer service. I checked Yelp and saw Cosmic Comfort installed whole house fans. I called and the woman who assisted me was upbeat and positive that they could fix my problem. I scheduled an appointment and Adam came out. Nice kid. Climbed in the attic and confirmed that the unit was good and needed a new switch. I decided to get a hard-wired switch and an appointment was scheduled. One thing I really liked was the communication through text messages. They also send you a photo of the technician that is responding to your house. I appreciated that and it makes good business sense. Issac and Freddie came out a few days later and completed the project. They were professional and the installation looked good. Isaac tested the switch and showed me how to use it. He had a tablet and processed my credit card through it. Easy peasy. Let's face it, electrical work is not cheap, but I felt it was a reasonable price especially considering my wife would stop reminding me that we needed to get it fixed before summer! I was happy with the whole process.

    Lennar at Moraga

    Lennar at Moraga

    (3 reviews)

    Think twice before you buy in this location Moraga with the horrible HOA service, we had another…read moreLennar home without HOA was much happier place. We had plants died for over 6 months because somehow the water supplies was shut off with the people from HOA landscapers. We submitted 6 tickets, they just simply closed them with reasons such as weather is too hot or too cold to plant anything, and falsely accused us that we tapped into HOA water. The landscaping came with real cheap materials, please look around the neighborhood before you get into this trap.

    The goods: The houses are very nice! Beautiful layouts and…read moregood materials have been used. The ugly: -poor materials used for the front yard landscaping (bark, plants and trees that came with the house). -we bought our house oct 2018 (autumn). We had an "induction" where they have a person who is "supposed" to show you around and make sure all the lights, switches, garage door, etc...it's working. At our induction, the person did none of that, apart from just showing around. Spring 2019 comes, and we find out that part of the irrigation system is not working. Contacted Lennar representative, Jessica, who in a very cold manner, pushed me over to HOA stating that, since it has been over 45 days, "your irrigation system is no longer under warranty". It took me over a year, to finally get hold of someone from HOA who actually had a great customer service to fix a problem which was caused by Lennar's contractors. In the mean time, it was over a year of going back and forward from Lennar to HOA. What were the issues with the irrigation system? -part of the irrigation was never connected to the main valve. -Lennar has two contractor who were "supposed" to get the irrigation system completed. One of the contractor, wired the main valve with my neighbors timers, therefore, when my neighbors' timers would go off, the lawn at the front yard of my house, would get over flooded . Again, it was a company that works for Lennar. Finally, I got tired of talking to Jessica (bear in mind that it was already over one year since I had been having issues with my front yard irrigation system), then I sent an email to Lennar's customer service team, asking to speak to a Area manager or a Regional Director. On the following day, Lennar's Area Manager reached out to me over the phone. At first, he wanted to find out what the issue was. After I explained what the issue was, no apologies at the first contact. He was just giving excuses of why there were problems, but no potential solution to make it right to my family since we bought a brand new house for over 300k, but they were more concerned with warranty's deadlines for a irrigation system that never worked properly in the first place. On the email I have sent over to Lennar, I have requested copies of the entire property inspection. Area Manager informed me that they don't have one. They only go by a "check list" in which, apparently they make sure everything is working and the construction itself is safe. After few emails back and forward between the Area Manager and myself, I only requested to have Lennar's landscaping team to come back, and improve the overall appearance of the front yard as it looks horrible due to the the fact it got over flooded; finally about a week or so after the first contact with the Area Manager, he said there was nothing he could to to make up for the damage done to my front yard. He offered me a gift card for a meal, in which I declined the offer (of course). I work for the government in Merced County. So far, two of my coworkers who were ready to sign off the scroll have changed their mind about the purchase, base on some of our, my wife's and mine, feedback on Lennar's poor construction follow ups and specifically the customer service. If you are planning to buy a house from Lennar, please make sure you make a very thorough check list or even pay for an inspection. You shouldn't have to since it's a brand new home, but hey...it's a lesson I have learned. If someone from Lennar's ever comes across this review, I hope you learn the following: -when a client makes you aware of an issue use the "triple A" approach to solve the problem. A- acknowledge the mistake. Don't create excuses. A - APOLOGIZE. A - Act. Stop passing the bucket and take ownership of the issue.

    AVProz - hometheatreinstallation - Updated May 2026

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