Brian does a great job engraving. I carve wood spoons for gifts and he has helped me by putting…read moredates and names on them. His shop is a mess but he gets the job done right and on time.

Great little shop; super helpful and high level of customer service. Very laid back staff and…read moreowners. Quick turnaround (faster even than they originally told me). It can be a bit hard to spot when driving by, but worth the stop for any engraving needs. Highly recommend.

When I visited the shop last week, the person working behind the desk (Debbie?) was on the phone…read more She did not acknowledge my presence at all. Not even a nod of her head. I stood in front of the desk, waiting patiently for her to get off the phone for approximately 2 minutes. There was also a man sitting in front of the desk, off to the side (Debbie's husband?) who ignored my presence. After 2 minutes I started to look around the shop. There were some nice fabrics and I found one that would work for my project. However Debbie never got off the phone. After about 5 minutes I left. That's when I noticed the sign on the inside of the front door. It said "Masks not required, unless you look like Nancy Pelosi". I will never go to that shop again.

Exceeded expectations. They brought my favorite bedroom chair back to life…read more Very talented group of folks. Fair cost and superior skilled work. Debbie and all her staff are thoughtful and very personable. Most strongly recommended!

This is the finest embroider in the Southeast USA. Their quality is amazing and their service is…read moreeven better. We use them for all our embroidery that our company does for our products and for "merch" we give out. You will be extremely satisfied with their work, price and service.

My school has done business with Countdown for years and have always worked with us even when there…read morewas an error on our part.

Countdown's Award Shoppe on Cassat Avenue, did a fantastic job on my granddaughters trophies. The…read morestaff was very friendly and took their time to make sure everything was correct. My first time placing an order here and I would recommend.

The ladies there have always been very helpful whenever I have questions. Both locations…read more I also had a quilt long armed and it turned out beautiful

Love everything about this shop. The shop Is a delight…read more Staff is so nice and knowledgeable. The classes are addictive and fun! Fun hobby, fun quilt shop!

This is the perfect owner-operated shop (I only wish they were located in the Houston area). The…read moreshop owner greeted me in a friendly but not "following you while you shop" way. She was available for questions, but did not hover while I shopped. Perfect balance. Donna was not only friendly, but she has an excellent selection of every line I like (Graphic45, Tim Holtz, ATC and inchie rubber stamps, and materials that can be used in mixed media/ roomboxes). In particular, I was thrilled that Donna has open stock on a wide variety of Tim Holtz Distress inks (ink pads, refills!!!!!!, and markers). I was able to fill in nearly every missing item in my set. Very satisfying. Not only is there a great selection, but the store is laid out in a sensible way for the shopper. I did not find myself going back and forth between different shelves/ areas making comparisons and looking for matching items. No need, because they were all in exactly the right spot. As I was visiting this shop during a business trip, I asked Donna to ship to me (20 ink bottles will not fit into carry-on luggage!). When it arrived promptly at my house, I was completely surprised by how meticulously she had packaged my purchases. There was not a single chip on any of the glass bottles, nor any leakage. Impressive, considering how much glass and liquid ink was in that box! If I am back in the Jacksonville area again, I will definitely visit this shop again. I may, in fact, buy from her over the phone, too. She is very good! I only wish I lived closer, to take some classes.

Donna is very friendly! She has a great selections of stamps and paper crafting supplies. She…read morecarries graphic 45 and Tim holtz which I love. If she doesn't have what you are looking for she will always order it for you. She also teaches classes, I haven't taken them in a while but you do learn a lot of nice techniques and everything you make is always top notch and beautiful.

They're never open. You can do curbside but how do you know what's in the store? You can't touch…read moreand select yarn or look through kits or products curbside. It used to be so much fun to go in and look around and choose something new.

Many years of positive experiences in both knitting and needlepoint from original store and owner…read morethru move and changes in ownership help materials and friendlyness have remained top marks

They recovered our tired looking living room furniture and did excellent work. Beautiful results! I…read morerecommend them to everyone.

Always a pleasurer, the whole team strives to be great. They not only…read moredeliver a wonderful product, but an added benefit is their customer service. as always thanks.. Never disappoint!