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    Truerest Float Spa - Tea bar

    Truerest Float Spa

    (22 reviews)

    Alexandria, VA - I purchased a Groupon for a float and decided a Friday night was a great time to…read morecheck it out. I noted in other reviews that it's mandatory to arrive 30 minutes early for first float orientation. This fact wasn't emphasized when I called to make my appointment so I can see why there might be some confusion. Perhaps setting first appointments for 1.5 hours might make this more clear. Upon entering I was greeted by a friendly staff person who requested I put on plastic slippers and leave my shoes begin. This was a nice touch. Later I noted the slippers are soaked in a cleaning solution. I appreciate this as the slippers can then be reused. Next the staff person gave me a quick tour and showed me to the video room. The video was one part advertisement, one part orientation and one part sales pitch to buy a franchise. This last bit seemed a little much given I hadn't tried the float yet but i understand this is business. I returned to the lounge to wait my turn. A previous floater had just come out and the staff asked how things had gone. Apparently the shower didn't function well but the float was good. My turn came up and I was escorted back. I noted there were multiple float pod rooms. I was given a quick orientation to the room. The staff person opened the pod and said "This is where the magic happens!" All I can say here is there must be a generational difference in this phrases meaning. The staff person left and I turned on the shower. Ice cold water streamed out. I fiddled with the tap trying to get some warmth. Eventually managed some lukewarm water after a great amount of time. Then I couldn't shut the tap off!! My float time was beginning as I heard the narrator began her instructions. Finally got the shower down to a trickle and stepped in. The water here was warm clean and comfortable. It took my shower jangled nerves a while to calm down but when I did I had an excellent float experience. The end of the float was signaled by a loud door chime tone. The shower situation was no better. This time it was scalding hot water. Really took me right out of relaxation mode pretty quickly. I left the room for some oxygen bar time. The staff person set me up quickly and asked how the soak was. I noted all the shower issues. She acknowledged them and said she could add a note to my file so I would be in a different room Next time. This part mystified me. Why not give new customers the best experience this time? Additionally she noted that the prior customer had said the same thing about the shower. Apparently we had both been in the same room. There were other rooms so I don't understand why subject customers to a non working shower. Overall the float was great, staff was kind, the place was clean, but I wouldn't return based on the shower issues.

    The ambiance and customer service at the floating spa were great--very soothing and professional…read more The environment was clean and peaceful, which helped me feel relaxed. That said, I had an indifferent experience overall. There was a piece of hair left in the pod, which was a bit off-putting. They also require you to take your shoes off at the entrance and provide reused slippers. While they say they're sanitized, I personally would've preferred a fresh, unused pair. Despite those things, I did feel relaxed afterward, but I'm not sure I'd rush back.

    Hope Floats

    Hope Floats

    (147 reviews)

    Hope Floats helped save my life. If you dare think I'm the tiniest bit hyperbolic, I'll say to you:…read moreHope Floats and the passionate, knowledgeable, kind staff have been instrumental in the recovery of my body, mind and soul. Since joining Hope Floats, for a monthly membership fee that pays for itself within the first week of each month I've been coming here -- I have lost over fifteen pounds, I have eliminated what-had-been chronic back pain (lower and upper, which I had not even realized until all the pressure in all the joints throughout my body had been alleviated within the first fifteen minutes of my very first session of floatation therapy. The help I have received at Hope Floats for well over a year now has allowed me to maintain a pain-free lifestyle that is only becoming more and more active; however, the physical therapy of floating, along with consistent infrared, full-spectrum sauna, is not even the most important reason I return to Hope Floats. I can meditate when I once never could. In the tank, I have reached states of meditation in which, deprived of any light source within the tank, I see light of variegated tones--most often and most consistency of the purple and white variety. Now, I have wanted to believe others when they told me about their experience with meditation and have listened when they described the transcendental states experienced during such meditation, but I couldn't without experience of my own, which I've found in the floatation therapy offered by the lovely folks at Hope Floats. Lastly, I would not write anything resembling the above review were it not based on 100% lived-experience and seek soothing recovery at Hope Floats. -- Mike K

    The fascia stretch is fantastic. And floating is wonderful. Lots of therapeutic services and…read morefriendly staff.

    Ninotch - Lobby

    Ninotch

    (72 reviews)

    $$

    Absolutely incredible care by Bethany! I couldn't stand up properly this morning and made a last…read moreminute appointment. Her care, skill and compassion was absolutely outstanding!!! I even extended my appointment because her work was so precise and healing. Thank you so very much!!!

    Absolutely awful experience at Ninotch Spa. Today was our 1-year anniversary, and I booked a duo…read morefloat for my partner and me. We showed up early as instructed, only to find the door locked. Lights off. No staff. Nothing. Their sign said Sunday "By Appointment Only," yet apparently even when you have an appointment, no one shows up. I called their Bethesda location, and the first receptionist claimed we weren't in the system--even though I booked on Wednesday at 2:22 PM (I checked my call log and took a screenshot). Someone took all of my details including my credit card, but somehow my appointment "didn't exist." Then the owner got on the phone and said she actually could see me in their system but didn't know what happened. She blamed a software switch on Tuesday... but I booked on Wednesday. So that excuse made no sense. Her only solution was to ask if we could come tomorrow. No, we actually can't--because unlike her business, we plan ahead. I took the weekend off from my real estate schedule to celebrate. We booked a hotel in Tysons, hired a dog sitter, and made a whole day of this. And it was completely wasted. What really stunned me was the total lack of care. No apology that felt meaningful. No attempt to make it right. No offer of a complimentary service. Nothing. I'm a business owner myself, and I would never handle a mistake like this this way. Our anniversary plans were basically ruined because this spa didn't bother to honor our confirmed appointment--or provide any real remedy afterward. Don't waste your time or money here. If they can't handle a simple booking, I wouldn't trust them with anything else either.

    Awarehouse - floatspa - Updated August 2026

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