These guys can fix everything. They are honest, extremely knowledgeable, and answer all questions…read more Also very fair prices. The owner is a great guy as well as all his staff. I wouldn't trust anyone else. My family and extended family and friends bring their cars here too.

My old work van basically stopped running near downtown Olympia. A friend suggested Jerry's…read moreAutomotive as local, honest, and good mechanics. Three jumps later, the van limped into Jerry's in the afternoon. And died. So not only do they do towing, they fix stuff too. I had no idea. They diagnosed, ordered parts, called me, and I picked up my van the next morning at 8:00 am. I highly recommend them.

Outstanding service! Was treated kindly and received advice on how to save money on my tow…read moresituation. Tow truck arrived on location a couple minutes early and was a smooth and simple process. When I arrived at the shop where I needed service I discovered that they didnt accept cash. The tow truck driver, DJ, drove me to my bank so I could add cash to my account and drove me back to the shop, no problem at all. Thank you! Not your average tow company, I highly recommend. -JC

my wife wrecked her car. that's enough stress all on its own. we waited long enough for the tow to…read moreshow that the officer actually called for an ETA. yeah was so long the officer call to find out WTF was up. when the tow driver showed, he wanted the key and wasn't going to say no. as far as he was concerned it wasn't going anywhere but into his storage yard. he argued about taking our car to a body shop EVEN AFTER I stated I'd just pay the bill. I spent 17 years in the towing & recovery industry (alongside being an automotive technician) and I sure hope that I never presented myself to the people I was serving like this guy did. safety chains weren't properly attached to my car. (hanging the safety chain from the outer tie rod in the steering system is WRONG) he took my credit card with a phone and didn't give me an itemized bill. also, I felt he overbilled by a half hour. I guess the only part he got right was my car at the body shop.... but as I stated, that was an argument. oh yeah, the emailed receipt wasn't well itemized. no start time, no stop time, no pickup or drop off location. I'd suggest doing business elsewhere.

Great service transferred my key to a new one was a super nice guy everything went goodread more

I needed a new FOB. Within less than a half hour, I had what I…read moreneeded and at a very reasonable price.

Stuck in Ocean Shores late in the evening, tried using my insurance's roadside assistance to have…read moreit towed home but waited over 4 hours with them unable to find anyone. I did a search with Yelp in my home area & tried some with no success, then tried Capitol Towing & Recovery although the coverage map did include Ocean Shores, and the guy on call said no problem. Should have called them 1st thing, they answered the phone, did not need to leave a message or create a Yelp project for services, and he got me & my vehicle home in less than a 4 hour timespan counting getting ready to leave & pick up the tilt bed hauler for a place that was well over 1 1/2 hours when I normally drive it. Yes I paid high price for this late at night service, but I needed to get home & already tired for an ordeal that took 9 hours into 6 am in the morning.

They gave me an estimated price of $600 to tow me from Olympia to Aberdeen less than an hour away…read more I had my two grandchildren 10 and 5 yrs old with me on Halloween evening and my oil pressure light was blinking and then steady on. It was raining hard and I was in need of at least some empathetic words. The man who answered was totally about the money rather than attempting to make suggestions on my options for the nightmare situation that we were in. I would never recommend this company for any services. They don't have any customer service or public relations skills.

Review for towing only: We had an issue with our Sprinter van on the way home from Seattle to…read morePortland. We left around 7:30 p.m. to avoid traffic, but not long into the drive the high oil level warning light came on. Luckily, we were near Lacey, WA, and had to decide whether to spend the night in the van and limp to a local mechanic or have it towed home to our trusted mobile mechanic. Andrew arrived around 11:30 p.m. and was professional and courteous from the start. What could have been a stressful late-night tow turned into a much more pleasant experience, and he and my husband chatted the whole way, making the long trip feel much shorter. We really appreciated Andrew getting us home safely in the middle of the night. His kindness, professionalism, and positive attitude made all the difference. Nisqually Towing is lucky to have him--give Andrew a nice bonus and a birthday cake since we cut his birthday short. He truly deserves it!

My AC went out and I wasn't sure what was going on because it's a fairly new car.... Nisqually…read moreAutomotive took a look at it, needed a "refill", had an oil change and I was out the door in about 2 hours . Reasonable price, friendly prompt service. I highly recommend.

Thank you thank you thank you "MARIO" it was a short distance but he was quick and very…read moreprofessional. Happy guy and loves his job... he saved the day for sure... thank you again....

Called for a tow on 1/15/26. Danny Shepherd came out to do the tow. He tried to jump the car, but…read moreaccidentally did it backwards and reversed the polarity and caused a blown fuse and scoring. I saw him reverse the cables after sparks and smoke came up to try the other way. Car was towed to Lexus at Fife and they confirmed the damage and that it would cost over 1k to fix. Called Waqas Butt who may be related to the owner Arif Butt who told me that the employee did nothing wrong and that sometimes sparks and smoke can happen when trying to jump a car. Also told me that the car had a battery issue already and that it wasn't their fault. Car was fixed at Lexus, they replaced the battery as it was under warranty but I was charged $1055.85 to fix the blown main fuse. Has been incredibly frustrating that despite proof, Secure Towing is unable to take responsibility for an error they made. I have already followed up with Lexus as they were contracted with Secure Towing to do their roadside assistance and sent all the photos and documents they requested. I'm not worried about recouping the money as it was so obvious that it was Secure Towing's error that I'm 100% going to get my money back. But it was extra time and energy wasted due to actions of a dishonest company. If they're going to lie about something so obvious, what else would they lie about? Scummy business, stay far far away.

Ana is unbelievably great. She was kind, professional and exceeded expectations. She clearly…read moreoverdelivered and I am so happy to have the pleasure of working with her on my recent tow.

Very polite driver, dropped the car in a tight spot and was gone quickly. A++ would recommend.read more

Watch your self, get everything in writing! My "friend" Brian McLees told me on a call when my car…read morebroke down in July 2025 that because of my husband's passing in June 2025, he "would take care of me, " he had " loaner cars" for me etc. He denies the original verbal estimate of $5300. I got a partial copy of an invoice texted to me Dec 2025 for $7380.00! For an old car that I paid $7k for in 2001! Now, its Jan 2026. In the meantime, I'd made payments totaling $5100! I filed a complaint with BBB. Threatened legal action, I can't afford. Brian offered me a "discount" to $6600. Now its $6100! Check the WA ST Auto Repair Act, get a written estimate! If not local, request text, DM, or email. Do not trust any verbal agreement.

I read the reviews and told myself that the low ratings were due to the likelihood that upset…read morepeople are more likely to write a review. And I was correct because I never write reviews lol. I took my car and got a quote for $250 to $500, a week later it was $700, and by the time it was done two weeks later I was told it was 2K for replacing an alternator and fixing an electrical problem that the dealer never found before. But, since the vehicle's catalytic converter was stolen last year, I thought maybe they pulled some wires out of place. $700 made sense, but $2k is an absurd amount. I was able to talk them down to $1,500. I should have gone back to the dealer and saved myself a couple of hundred bucks. What makes me sad is that this is my neighborhood shop, and I was looking forward to having a mechanic near my home for all my cars, tractor and boat, but it was an expensive lesson. Live and learn.