Outstanding service! Was treated kindly and received advice on how to save money on my tow situation. Tow truck arrived on location a couple minutes early and was a smooth and simple process. When I arrived at the shop where I needed service I discovered that they didnt accept cash. The tow truck driver, DJ, drove me to my bank so I could add cash to my account and drove me back to the shop, no problem at all. Thank you! Not your average tow company, I highly recommend. -JC read more

my wife wrecked her car. that's enough stress all on its own. we waited long enough for the tow to show that the officer actually called for an ETA. yeah was so long the officer call to find out WTF was up. when the tow driver showed, he wanted the key and wasn't going to say no. as far as he was concerned it wasn't going anywhere but into his storage yard. he argued about taking our car to a body shop EVEN AFTER I stated I'd just pay the bill. I spent 17 years in the towing & recovery industry (alongside being an automotive technician) and I sure hope that I never presented myself to the people I was serving like this guy did. safety chains weren't properly attached to my car. (hanging the safety chain from the outer tie rod in the steering system is WRONG) he took my credit card with a phone and didn't give me an itemized bill. also, I felt he overbilled by a half hour. I guess the only part he got right was my car at the body shop.... but as I stated, that was an argument. oh yeah, the emailed receipt wasn't well itemized. no start time, no stop time, no pickup or drop off location. I'd suggest doing business elsewhere. read more

My car was stuck on the road 3 mins from my house and they have audacity to tell me 325 for a tow to my house men I hanged up fast laughing.

Jash was amazing! He was super responsive, quick to show up, professional and just an all around great service. If you get in a jam and need a tow, I highly recommend Patriot Towing and Recovery. read more

Customer service was phenomenal. They gave me recommendations that were perfect and even followed up with me with a text message after my ordeal with my boat trailer was over with. The gentleman was very honest and really communicative(which I love!) 10/10 recommend! read more

Fantastic customer service! I called for a tow estimate on a very hot Saturday as my car's alternator had fried and was blowing the 80 amp fuses that power the electronic ignition (and everything else). -I have a very basic mechanical knowledge, and he suggested trying disconnecting the alternator first (battery still had a good charge) and seeing if it would start before he came out. This worked, and I was able to make it home without a tow! I'm a single mom on a very tight budget, and because of his help, I was able to avoid what would have been a financial hardship. He has my thanks from the bottom of my heart. read more

I called this business the other day, in need of a tow, and the gentleman on the phone was top-notch! I highly recommend this business.

I called for a tow earlier today do to my car breaking down and needed a tow from Lacey 0.9 miles from there yard (thus the reason I called them) to Lakewood 16 miles that's it they told me it would be a four hour round trip and quoted me $1500 I have a lowered Honda civic so I know they would need to bring a flatbed to tow but that's outrageous i then called nerd towing located in Lakewood they got to me in 40 minutes and had me home in 30 minutes for $250 I downloaded yelp specifically to to leave a bad review on patriot towing and recovery I do not recommend them whatsoever very bad business if you need a tow call need towing they will hook you up read more

Had my 91 Ford F250 towed less than a mile. Was told the price was 108$. Next day I look at my bank account and this placed charged me 163$ instead! Even though my invoice said 108 from the day of the tow. During the tow the driver was telling me about how his police response price was 250$. When I called to get the difference returned the guy on the phone tried to say that the driver got his police rates and regular rates mixed up. I told him that was bull as the driver told me what his police rate was. His then response was and I quote, "ha ha well you know, numbers." Almost immediately they returned the difference but I will never use this company again or recommend them to anyone. They very obviously are scamming people for more money. If you have used them recently def check your bank account and invoices to make sure they match read more

Our tow truck driver was punctual, very professional, friendly, and definitely helped my wife and I get to our location. He even offered us tips on how to save some money on getting our car fixed locally, much appreciated! I forgot to get the guys name, but he was the bearded gentlemen driving the GMC. Overall, great service! 5/5, would recommend to a friend. read more

Patriot Towing Recovery - Towing Near Me - Lacey, Washington

BILL, Of Patriot Towing is the tow truck driver if you need a tow , he is always looking to help his customers and does a Great service . This is by far the best tow truck driver and company to use. read more

Not even a 1 star!! Horrible company! My husband was stranded for almost 4 hours and they never showed up! Had to call for a back up tow company! Making sure American Family, which I work for, removes them off our list for good! This is the second time they've done this. read more

This is a shout out to Bill from Patriot Towing. if you are the owner, you're a great guy. If you're not, you have a great employee. You pulled my partner Steve and his ailing Honda out of the rush hour traffic at the intersection of College and Pacific. Ironically, we could see the repair shop from the spot where the alternator decided to give up the ghost. The shop had no way to tow our car and the shop owner and I were debating several options for getting the car and it's human out of the road. Meanwhile, back at the scene, Bill from Patriot appeared. He had seen Steve's dilemma, maneuvered his truck in front of the car, hooked it up and dropped them both at the door of the shop. Bill didn't even charge us; he said it was a short distance and it was on his way. Thank you, Bill! You turned what could have been a really miserable experience into a great story to tell our friends and family! read more

Patriot Portland/Vancouver, excellent service, keeping my car safe (secure) while I'm negotiating w/Progressive to "pay up" for repair.

THE WORST TOWING COMPANY. CALL ANY OTHER COMPANY DO NOT USE THEM. a complete SCAM of a business. The guy was super rude when he arrived since he didn't want to drive In traffic. Agreed to a payment and fee with insurance only to get to my house then demand $1200 more dollars from me. Would not work with us on payment with our card. I honestly could not believe this whole situation. read more

Timely, professional service at a fair price. Driver was able to drop my car at shop after hours and left key in drop box so I was able to head straight home. read more

These folk were quick, efficient and friendly. They took the time to explain things and seem like very conscientious people. I appreciated the quick roadside service when my daughter was stranded with a flat tire. Really good service! read more

Fast effective affordable half price of the other quotes we got! Veteran owned and friendly. Save money time and grief if you need a tow. He gives discounts to active duty military. I would recommend their service to anyone. read more

I was stuck on the side of the road with 2 kids. In an unsafe spot. Called around and got Bill he was amazing. He helped me calm down after having a malt down. My tire popped and He tried to talk me thru moving my car but I was unable to process what he said. He showed up and hooked my van up and towed me home. He was down to earth and helped me with some tricks and tire spots near me. I appreciate his help more than he knows. Its nice to have people out there who help beyond their job. read more

Way over priced and sleazy about it. I have paid no more then 200 anywhere else and this scum bag bills me 480.00 then sends me to collection to the tune of 800 i disputed it and will take further action. Don't call this guy!! Hollywood towing in olympia is way cheaper and faster with more experience. This is a new company and it shows!!!!! STAY AWAY read more

When you need your car towed, it's usually done during a stressful situation such as an accident or breakdown. Stress increases when you don't know who to call or trust. Call Patriot towing. Bill and his team are honest, efficient, and friendly. You can't ask for more. I had a great experience working with Patriot towing even though I was pretty unhappy about my wrecked car. read more

Outstanding job! These guys are the best. Without a doubt the best towing company in the Puget Sound. Thank you for the quick response and professionalism. read more

Patriot was recommended by the shop that I wanted to tow my wife's car to for repairs. I know this isn't always possible, but Bill was at my house within 10 minutes and got her car to the shop right away so that they could diagnose the issue and were able to obtain the necessary parts to make the repair early the next day! Great service by both places! read more

I had a dead truck and Bill helped me out in a big way. Nobody else knew what to do; he was the only person out of maybe half a dozen people I talked to who was able to inform me of the options available. And learning of my options turned out to be invaluable and helped me out a tremendous amount. Also, I asked a fair amount of dumb questions, and he was unfailingly patient with me! He was honest and gave great service. read more

Bill at Patriot Towing was wonderful in helping us deal with a tragic situation. He went out of his way to research the applicable state regulations to determine the most efficient and cost-effective approach. He devoted a lot of time to our case and came out himself to do the towing. He was kind, compassionate, respectful and extremely professional. read more

By far the worst towing experience I've ever had. My insurance company contracted Patriot to tow my car from my home to a dealership to be fixed. The tow driver spent an hour in the back of the dealership due to ice and eventually had to be towed out himself. Mother Nature is one thing, incompetence is another entirely. Why not leave the car you were paid to tow at its destination??? Patriot took my car back to their yard and assured me that it would be delivered the next day. They did not tow it the next day. In fact, it took a full 48 hours for Patriot to actually tow my car (the car they never should have been in possession of) to the dealership. During this time I made rational phone calls to the "office manager" to find out what the hold up was. This woman yelled obscenities at me, hung up on me, and continued to yell obscenities when she finally decided to answer my calls again and stop putting me on hold. Shame on you Patriot. This was really poor business practice. read more

Bill is really awesome and super nice, he was extremely quick to the scene of our accident and made the whole process run smoothly. I will be using Patriot Towing again if I need a tow. Bill felt like family to us. read more