I cannot recommend Orthoworks enough! From the moment I walked through the door, I was greeted by…read moreGracie who was professional and made me feel welcomed and at ease. The office is clean, modern, and well-organized, which speaks volumes about the care and attention they put into their work. Dr. Lowe-Ching and is not only incredibly skilled but also genuinely kind and patient. Her and her assistant Alicia took the time to explain every step of the process and answered all my questions, which made me feel confident in my treatment plan. They also worked with me despite not having dental insurance anymore after I lost my job. Whether you're coming in for braces, Invisalign, or a consultation, you can trust that you're in excellent hands. What really stood out to me was how seamlessly appointments were scheduled and how little wait time there was. The entire team works together efficiently, and their attention to detail is unmatched. Thanks to Gracie, Alicia and Dr. Lowe-Ching and the entire team, my smile has never looked better! If you're looking for an orthodontist who truly cares about their patients and delivers exceptional results, look no further than Orthoworks in Hercules, CA.

3-4 years later and I'm back buying braces. Orthoworks failed to fix my open bite. The right side…read moreof my mouth is still narrow. Not only that I have spaces because the older Hispanic lady couldn't mold my retainers correctly. My retainers never stayed in place. My teeth go inward and not straight down. They also offered to fix the problem. They put brackets on my teeth and the day of my next appointment they canceled my appointment with no explanation. The brackets they put on are still on my teeth. The new orthodontist I go to laughed and stated orthoworks is known to be the western dental of orthodontists. My new doctor also showed me pictures of patients teeth that had to be corrected due to orthoworks work not being of quality. I paid for X-rays every six months out of pocket. For 4 years I paid $100 for xrays. When I requested the X-rays they sent me a picture of my first visit. There's other quality people to go to. FYI be aware they will make you pay in full before being serviced.

They need to fire the lady in the front desk IMMEDIATELY, she is SO rude to patients and cannot be…read morein the wrong. Very disrespectful woman

I honestly can't thank Dr Abar enough for what he's done for my son. We started treatment not…read moreknowing whether some of his adult teeth could be saved because of all the crowding. As of today, my son is getting his braces off, all adult teeth intact, perfectly aligned, and we couldn't be happier! The kindness, flexibility, and care that Dr Abar and his team have shown us is unparalleled. Thank you, Dr Abar!

My daughter had her braces put up about 3 years ago and she had them taken off about a year now…read more This place is very clean and all the staff and the dentist are very friendly. They texted me for reminding me for every appointment my daughter had and that was very helpful. I compared prices from a few and this place offered the best price and service. Highly recommend this place for braces needs.

Dr. Sanford is the absolute best. I recommend Pinole Valley Orthodontics to anyone that wants…read morestraight teeth and a beautiful smile.

Ortho visit and cleaning! The experience started at the…read morefront desk where you are greeted with a welcoming hello and great conversations. Today, I was helped by Flora and got a cleaning from Arcie who were both very friendly and precise with their jobs.

I've been coming here for over two years and always great treatment. Helpful staff and…read moreaccommodating to our schedules.

It has been quite a while since I've been to this Dentist office. The staff has really improved,…read morethey get you into see the dentist very quickly, Dr. Patel I like a lot she has a pleasant personality Her professionalism really build your confidence. What I like best about her was she gave a fair evaluation of my issues. The dentist hygienist was really great the best I've been around. At this point I would highly recommend this place. Everyone had a pleasant personality which is quite different than the way it used to be.Jamie the hygienist was the best I have ever had . My teeth have never felt better. I am looking forward to all my regular cleaning . She is a real professional , Jamie is pleasant to talk with.

Worst dental clinic ever, they try to charge my daughter $900.00 for a regular cleaning and they…read moreeven made her bleed, she has a cleaning every 4 months because she has a heart condition, and they are wanting her to pay $900 for a regular cleaning when she does every 4 months. There are the worst of the worst very similar to western Dental. Save your time and your money don't go there

Totally top notch!…read more For quality of dental care, Dr Masangkay's office is as good as it gets. She's very knowledgeable, communicative, respectful, humorous, hard-working -- and quite a skilled lefty with that drill! At other dental offices in the past, I've experienced rough, rushed, rapid drilling hastily covered with filling, which leads to quick future root canals and crowns that are expensive and painful. You wouldn't know better. Now I really appreciate it when a gentle dentist drills carefully to avoid bigger problems. Dr Masangkay took extra time to do a superior precision job. Her staff works well as a team. Premises are clean and excellent all around. Now after a few days, my molar with the huge filling feels strong with no soreness. I'm very impressed. Update: Pricing is in the top 1%, so hopefully you're subsidized.

I've been a patient of Dr Masangkay for 11 years and I can…read moreattest to her professionalism and skill as a dentist. She is very soft spoken and excellent in explaining each detail of the procedures that I am going to have. The staff and dental assistants are all approachable, professional and always smiling. I can always feel the good vibes whenever I am in the clinic for an appointment. I will definitely recommend Dr Masangkay and the clinic to my relatives and friends who are looking for a good dentist !

Today there was a lot of frustration with this office, the inconsistent with documentation. Let me…read moreshare the front desk clerk Sandra Kennedy was truly unhelpful, she gave me two forms to updated, I've requested the previous ones as she kept giving me one form not willing to give me both to complete at once. As I asked her am I updating my signature and date since nothing changed. She informed me the full form, I let her know this has not happened- so I requested the original one when I started to get an idea of why am I doing this now. She then goes to say you don't have to do the appointment today (clearly I don't- but I am here) I asked for someone else, (manager) she said she will contact him and let him know (ugh what, no share his information so I can express this information on why you need training) hopefully this manager reads this, but your staff member (Sandra) needs training on active listening. As my frustration came about, you can hear in my tone I am over trying to rephrase my question and not getting a clear answer with understanding. Gladly, Esmeralda stepped in calmly to help with an updated medical/ history form for me to update my address, phone number, date and signature. I'll like to add, Sandra gets training with learning the forms at the facility to avoid irritating clients because that was an easy fix. My final request from my visit today is can this form be sent digitally when we confirm appointments so that it will be complete before hand and confirm at check in? In addition to this, I'll like to add the timing was well. We were able to be seen quickly after my irritating conversation with the desk clerk Sandra and the rotating Dr. hopefully the manager calls to discuss this incident since Sandra shared that she will disclose it to him.

I have never been to a dental office that when you come 5 - 10 minutes late they get pushed off and…read morewhen you come early they make you wait. Appointment is at 2pm didn't get called until 2:25pm and that was only for x-ray. Then we had to wait again for another 35 mins for her to get treated! The waiting time is ridiculous! Thank goodness they have a TV to keep us somewhat entertain. The facility is clean enough but it is cold! The staff don't smile that often either. This is not my first time here, and I can't say it has improved in the last two years. What really bothers me is that, the waiting area is empty and we waited super long than when it's packed in here! Maybe they are short staffed but it's no excuse!!!

Kind and considerate staff that explains the entire procedure up front with no hidden costs. Their…read moreperfectionism is what I've always been looking for in a dental experience. If I can go and have a positive experience anyone should be able to go. They are 5 stars all the way.

My doctor who performed my fillings on two of my teeth she was excellent very attentive with me…read moretook her time and was very detailed oriented, I highly recommend North shore Dental in Hercules if you need very good dentist I highly recommend this dental office Sincerely Anton king

I had a very poor experience with Dr. Pucan. After seeing a trusted dentist for 15 years who…read moreconfirmed my teeth were fine, I was shocked by the treatment here. First, there is no bedside manner; she referred to me only as "Sir" and felt very cold. During the exam, she poked a tooth so hard I jumped in pain. When I told her it hurt, she didn't apologize or explain why she did it. Now, that specific tooth is in constant pain and my gum is swollen. To top it off, the fluoride treatment was disgusting and made me feel sick. If you are used to a dentist who is kind and communicative, like my previous doctor, you will not find that here.

I recently had a root canal done by Dr.Pucan, and I honestly couldn't be happier with how…read moreeverything went. I was nervous going in, but the staff immediately put me at ease with their kindness and professionalism. From the first time I called to schedule, Koreen was the most sweetest and understanding of how urgent I needed this done due to terrible pain I was going through. She found a way to schedule me at both location (Hercules and Vallejo) for immediate assistance. Dr.Pucan is very knowledgeable, she explained the entire procedure step by step and made sure I was comfortable the whole time. I felt genuinely cared for. The root canal itself was quick, virtually painless, and far easier than I expected. Both offices were very clean, modern, and well organized. This is the place to go! I highly recommend Cali Bay Dental Care and Brisbain Pucan for their skill, compassion, and excellent dental care.