As you can see from my prior review in August 2023 I love this place. I love to kayak with my…read morefamily. I was here again with my same family of five including two elementary school children. This time I rented two double kayaks for 1 hour at $30 each or $60 total. I also rented one single kayak for one hour or $20. Our total cost was $80 for two doubles and one single kayak in total. This time we traveled south in the bay since the current was moving North. That made it easier for us to kayak back to the kayak base. We returned within one hour. I also purchased a Coastal Kayak hoodie for $40. We agreed we will return here again.

Nothing but good things to say about Mitch and the team at Coastal Kayak! I called two days ahead…read moreof my arrival to find out if I needed a reservation to rent a paddleboard for the weekend and was informed that there was no need. I showed up on the day of my arrival and rented a 10" board with no problems. FYI - the 10" board fit in my compact-size SUV with the headrests removed, front seat down and fin removed. The rental included a paddle and the board also had a leash. I had my own Coast Guard approved lifejacket. I also booked the Burton Island's wildlife guided tour which was a 2-hour tour thru the salt marsh around Burton's Island. Bob (our guide) gave a quick "kayaking 101" before we started and off we went. We had 8 total in our group which was a perfect size for the tour. On the tour we observed ospreys, lots of different types of sea gulls, cormorants who use the bay as a runway before taking off into the blue sky, horseshoe crabs, teeny-tiny fiddler crabs no bigger than a quarter, and little turtles popping up to see what was going on as we were paddling thru the marsh. Bob is a great tour guide with lots of info about the area and wildlife. The meeting point for the tour is the Burton Island's trail head located on the north end of the Indian River Marina inside the Delaware Seashore State Park. For me, it was a short15 minute drive from where I was staying in Fenwick Island. Price wise - the tour and SUP rental were quite reasonable. I will definitely rent from Coastal Kayak the next time I'm in Fenwick Island.

My best friend and I decided to go parasailing today, and although I was absolutely terrified at…read morefirst, Bobby and Wilson made the experience unforgettable! They played great music, kept us laughing the whole time, and just had a calm demeanor which kept me from flipping out The boat ride was super smooth, and once we got up in the air, the views were absolutely breathtaking. We even got a fun little dip in the water! I felt completely safe with both of them, and knew we were in great hands! If you're thinking about parasailing, I can't recommend this crew enough. Bobby and Wilson were amazing, and the entire experience was a 10/10!

Unfortunately, what was supposed to be a fun birthday experience ended up being extremely…read moredisappointing and uncomfortable. Honestly, the best part of the experience was when I was in the air and away from the staff. There were two male staff members, and one of them appeared to be under the influence (the one with his shirt on). From the beginning, I felt singled out. He told me to put my phone away, while other guests in the same group were allowed to use theirs without being addressed. He even mentioned that the company had been sued before, which made the situation feel even more uncomfortable. I understand that there are safety rules, but I believe they should be communicated and enforced consistently with everyone. It was my birthday, and I had other plans afterward that required me to respond to messages. Because I was repeatedly told I could not use my phone, I missed important communication and ultimately had to cancel those plans. That was incredibly frustrating. I also felt that I was treated differently throughout the experience. One group brought a dog on the boat, and the staff went out of their way to make the dog comfortable, while I felt uncomfortable and constantly singled out. We arrived at the recommended time, yet we were left standing in the heat without shade for approximately 30 minutes before it was actually time to leave. I eventually sat in the shade, only to be told to move again because of where I was sitting. Even after the activity started, I was repeatedly told to move my seat back and forth while other guests were not being treated the same way. I followed the rules and made a genuine effort to remain calm and not let the situation ruin my birthday, but the experience felt unfair and unnecessary. I have participated in excursions in Jamaica and the Bahamas, and the customer service and hospitality I experienced there were much better. Unfortunately, this experience left me feeling singled out and disrespected. I hope management takes this feedback seriously and reviews how staff interact with guests, because everyone deserves to feel welcomed, respected, and treated equally--especially when celebrating a special occasion.

Very friendly staff, especially Lisa and Caroline. I had a blast with my mom. It was my first…read moretime on a paddle boat. Even though it was a workout. I will be coming back to try out the paddle boats again!

First time paddle boarding for both my better half & I. Def a fun experience. Bit of a workout too…read morewhich I'm always down for. I could tell my hip stabilizers & quads had been utilized (from all the balancing) later in the day haha. Reasonable pricing for an hour. For 2 ppl came to like $43. Be prepared to go for an hour cuz they don't have shorter time increments. Or just buy an hr and come back to shore when you're over it. Honestly; you'll need the hour just to acclimate to maneuvering the board. The place also offers glow in the dark paddle boarding! Looks cool but I'd be weary of any sea creatures in the bay at night. I've been watching way too much shark week/fest on Nat Geo lately lol. Only downfall in my opinion is that not all the instructors are made equal. Saw an older man & younger guy teach a couple groups before us and both were very thorough with their paddle board tutorials. This girl that I thought was just another paid customer approached us out of nowhere like "you ready?!"... oh ok no intro. She was quick with her instructions and def got us into the water fast. Seemed like she was ready to clock TF out for the day before she even started. I had fun for my 1st paddle board experience. I didn't fall. Success!I just would've been even better without this girl instructor's negative vibe. Issa whole mood that I wasn't feelin' at all. But she

I'm so happy I found Mary and Bill Burnham and have done many kayaking trips with them! My focus is…read morethe beautiful Eastern Shore. They're professional, informative, take care of everything, and a delight to spend hours or days with...on and off the water!

I have taken several trips with Burnham Guides and all have been outstanding. The trips have been…read moreprofessionally organized, with special attention to safety and the skills & interests of the customers. Bill and Mary have a wealth of information on the history and ecology of the shore, I learn something new each trip I take. I highly recommend as an excellent way to experience the Eastern Shore.

This is such a phenomenal company that really goes over the top with customer service. We had a…read moregroup of about 20 people come out for the kayak ecotour. The staff was so patient with getting everyone together, and kept smiles on their faces the entire time. All of the gear looked very new and was clean. Our tour guides were able to give good answers to all of our questions, and taught us all how to catch clams! The check in/out process was super easy, and signing up for our tickets online was a piece of cake. We will definitely be making this an annual trip.

Got our bikes early and we were off! Super cool trails and beautiful scenery! I recommend doing…read morethis early it was very hot! I wish we had brought our bathing suits so we could have enjoyed the beach it was really hot! The bikes worked great and the scenery was beautiful! We did see a couple of horses! Did I mention that military members get in for free?! Just bring your military ID.

Owner couldn't be more helpful!!! We learned a lot about the…read morearea and options for enjoying nature. Highly recommend stopping in.

The owners and staff were knowledgeable and pleasantly helpful. The weather was perfect. We'll be…read moreback!