TRT started managing my rental property in 2018 when Marcy Kline was President and it was a…read morewonderful experience. Marcy was a stellar communicator and went above and beyond. Unfortunately, when she moved on from TRT to Taylor Street, my experience as a client quickly declined and shifted to the other end of the spectrum. It's been a poor experience since then. My management agreement expired earlier this year, however TRT charged me a cancellation fee for the agreement expiring. I do not have high hopes that TRT will fulfill their remaining duties outlined in the agreement given that there's confusion with the English language and what the words "expired" and "cancelled" mean. I'll be sure to update again after I'm completely finished with TRT.

Do yourself a HUGE favor and do not do any business with this company. You will regret it. Many…read morethings have changed after Covid and we would never recommend this company. Look elsewhere for sales, contracts, or rentals.

I originally found Genesis Real Estate Management here on Yelp when I was looking for someone to…read moremanage my properties in Tucson, and I'm really glad I did. Specifically, Lemonie has been great to work with. She's very responsive, easy to communicate with, and does a great job finding tenants quickly. This past year has been especially difficult with storm damage and having to replace a roof during monsoon season. Since I'm out of town for work, I was worried about how everything would get handled, but Lemonie really stepped up. She coordinated with multiple contractors, stayed in contact with my tenants, and handled everything professionally. She made what could have been a very stressful experience so much easier for me. I really appreciate having someone I can trust to take care of my properties when I'm not there. Thank you, Lemonie, for everything you do for me and my tenants!

I've lived in a house managed by Genesis for seven years now…read more The two times that I've had issues with appliances, not working Genesis has failed to handle the situation with any sense of urgency. I sent a message on July 20 about my Oven not working and did not get a message back until September 1 As far as customer service goes, this is a complete fail on their part. I would not suggest this company to take care of your property.

I don't recommend this company at all. Not reliable. I phoned them to have someone come out to…read moreour house to give us an estimate. They set up an appointment for the following week. A contractor came out and took pictures and was very thorough and gave me Badr Ray's card and said he would give me an estimate within 48 hours It is now almost two weeks and they have never called me back. I have called, left several messages and they never returned my call If I could have given the 0 stars I would have.

We have sold two homes using Ronnie's services. As a former Realtor in the State of Colorado and…read morefeeling comfortable performing market analyses and negotiating with Buyers' Realtors, I didn't want to pay the fees typically associated with selling a home (though always would pay the going rate to the Buyers' agents). Ronnie's attention to customer service was fantastic. I "assumed" after the initial listing went into the MLS that it would be difficult to get in-touch with him. However, that couldn't have been further from the truth. As we made a number of requests to tweak each listing, and to add and/or delete certain photos, he was always very quick to respond, and provided superb customer service. He provides easy access to the Arizona State real estate contract and other required forms, which made it easy for us as we went through each of our sales. I would unequivocally recommend Ronnie to any Seller who feels comfortable with the listing and contract process of selling a home in the State of Arizona.

We called Gabrielle to help us find a home in Tucson because of the great reviews she's received on…read moreYelp. On our first, exploratory, trip (simply to explore our options before an "official" house-hunting trip), Gabrielle invested two full days and shared her immense knowledge of local real estate with us. I can't believe how much time and help she provided at that early stage, when we told her we weren't going to be making a purchase that trip. Then, several weeks later after we had our current home under a sales contract, we called Gabrielle on short notice, said we were flying back to Tucson in two days, asked if it would be possible for her to set up appointments to look at 20 or more homes? She somehow did it, helped us find a home that we are thrilled with, and continued to work hard through negotiations and escrow. She's still working hard as we approach close of escrow, and is helping us line up contractors to do a few things to the new house. This is our sixth home purchase in a little over 3 decades, and Gabrielle is the most impressive and helpful realtor we've ever worked with.

Excellent real estate professional, very client service oriented. Deep knowledge of Tucson.read more

I have rented from Bright Properties twice, on the two different occasions that I lived in Tucson…read moreand I have been happy with both the apartments and the staff. I've really enjoyed working with Tricia. She was always responsive to any maintenance requests and any other concerns that I had. Of course, I haven't seen all of Bright's apartments that they rent, but the two different complexes that I lived in were very modern, clean, the appliances were newer and functioned well and I felt safe in the areas that my apartments were located in. Being relatively close to the UA campus is a plus! When I rented the first time with Bright, I was concerned about renting from a property mgmt company as I found that most property mgmt companies did not have good reviews. But Bright did not disappoint... they are an excellent property mgmt company and I'd highly recommend them. If it were not for having to relocate to another state, I'd still be renting from Bright.

After living in 'the Spot on 5th' for 6 years; I've got to be able to say I know who is and isn't…read morefit to manage other's property. Management companies have come and gone, like 12 noon in the Kansas City Greyhound station! (The 1st one left with the rent checks) Bright Properties, the current, and longest lasting is the most professional & caring out of the 6 or 7 that I've seen come through. What few times I've had a problem; they have been there for me as fast & thorough as possible. Although I wish they wouldn't have moved from 4th Ave.; I can always get them online, or by phone. Ask the tenants that have lived here for years! They are without a doubt, the best we've seen! Why they don't get a '5 star rating'? NO one gets a 5; but they could pass with a 4&1/2. Teddy P.

Over the summer, I was taxed with the arduous task of selling my mother's property. I live out of…read morestate and was not interested in spending a lot of time searching for a realtor or spending more time than I had to in Tucson. I really appreciate the service of YELP, and use it often. I figured what was the fastest way to simultaneously contact several realtors at once. YELP! As luck would have it a couple responded immediately. I spoke to Nicole within an hour and had an appointment for the next day to meet with her. She was prompt and prepared. We talked through my expectation and what she and her team could do for me. It seemed like a good fit. The market was just getting ready to shift downward and time was of the essence. She was able to hire a painter and a house cleaner for me. Pictures were taken and the house was on the market! Nicole Churchill and her partner Roxie Gallego were nothing short of terrific. Quick to clarify and answer questions, quick to respond. The fact that I was out of state was not an issue, the house was shown and sold. Everything went smoothly. I am very grateful for their professionalism and expertise.

We worked with Jessica to sell our old house and she was fantastic. She went out of her way to find…read morecreative ways to market our house and different options and avenues of selling. Since we were selling and buying at the same time, it was a lot of moving pieces, but Jessica and Cassidy made it stress free and easy. We worked with Cassidy to buy our new home and she did an amazing job. She was always available to show us different homes and made sure that we felt Valued and important. Cassidy write up offers quickly and had great insight that helped us find a wonderful home. The whole team was awesome to work with. Selling and buying was not something I was expecting this year, but working with the Vanguard Group made it feel like it was always the plan and that everything went perfectly. Will definitely recommend and work with them again.

We received a recommendation to use Nicole when I asked my good friend in Tucson who she would use…read morefor real estate. Our friend said hands down Nicole Brule-Fisher When we first started looking we were thinking second house. We exchanged emails with Nicole and made arrangements to drive and look at houses. Nicole spent all weekend with us showing homes, connecting with other agents to give us more options. There was one house that was amazing that she was able to show us before it even went on the MLS but it didn't have a place for a pool. (sad face) Nicole showed us a bunch of houses but nothing we were ready to pull the trigger on (this is the beginning of October). So we went home and Nicole started emailing us listings. There was one house that we wanted to see but we couldn't get away. Nicole went out and face timed us for a walk-through. Since we were relocating there wasn't urgency on our end. We were looking for a turnkey house that hit all our must haves. Anyway, my husband was on a quick trip to Tucson and I was in California when I went on Zillow and saw this sweet fixer upper in a great area. My husband called Nicole to see the property. I guess she was unavailable because she told him Nick would meet him at the property. Nick was great - he's unpretentious, friendly and knowledgable. We wrote an offer on the fixer and with their recommendation added an escalation clause. Our offer wasn't selected but became the backup offer. Anyway, all the stars aligned when the first party backed out and we got news that the sellers wanted to accept our offer. woot woot! The fixer didn't have everything we wanted but the location was so amazing and the price low enough that we decided to take on the project to get exactly what we wanted. I honestly didn't think we were in that headspace when we started looking. I really liked working with Nicole and was a bit bummed that we got kicked to Nick. Life happens though - it was during covid so who knows why this happened. On the up side...We also really liked working with Nick. They both were great and have gone the extra mile for us - before, during and after the purchase. Before we closed, two turn-key properties came up on Zillowthat we absolutely loved. We made a trip out to Tucson just to be sure we were making the right decision with our "fixer" - We passed on them, but those houses were very tempting. Nick recommended contractors and inspectors so we could get things inspected during our 10 day inspection period. He really made this part of the transaction go smoothly. My husband and Nick did the final walk through. Nick was with us every step of the way. After the sale we got a notice from the city that we had a water leak. One of our neighbors saw the notice and called the listing agent who in turn called Nick. Nick called us and was kind enough to go to the property to turn the water off for us. The only area that I felt didn't go as smoothly as I would have hoped is with the lenders they recommended. There was some miscommunication that was really inconvenient especially around the holidays. I would highly recommend Nicole and Nick if you are looking to buy a property in Tucson. They are both professional, unpretentious, and know the area extremely well. It was a pleasure to work with them and we appreciate all their time and care.

We recently enlisted the help of Nicole - Brule Fisher and Nick Vargas, of REMAX / Select, to sell…read moreour home in Tucson. They made, what can typically be a difficult, process quick and easy. Their knowledge of, and experience in, the Tucson real estate market made it easy getting to an acceptable offer and navigating through the various steps to close. Their efforts even included working tirelessly to find a home for all the furniture we chose not to take with us. Both Nicole and Nick and friendly, easy to talk to and understood the emotions that accompanied saying goodbye to our home. We have absolutely no complaints working with Nicole and Nick and highly recommend them to anyone looking for the very best in help selling their home.

If I can rate this establishment with zero stars I would. My fiancé had rented through this…read moreestablishment only to be greeted with a whole bunch of problems we had even paid for me to get on the lease and was never put on the lease. One of the employee employees couldn't even prove who she said that she was because of the fact that she thought she was better than everybody and the service just outright, ignorant, petty and childish. They don't value their customers at all. They don't value their tenants. They don't value anything they value themselves and actually their main headquarters for this establishment is not even in Tucson. It's all the way in Texas look up who you really renting from and do your research first before even considering filling out a lease with these people they'll get you kicked out of your own house for any reason that they think it's necessary. It's not OK and it's not all right.

My experience proved renting from Acacia to be a nightmare. I had four outside security cameras…read more stolen, the lock on my storage shed in the carport cut clean and everything in the shed was trashed, I had loiters hanging out 24/7 as the property backed two hotel parking lots, my windows pried open, three vehicles deeply scratched/keyed while in the carport, weird people walking the alleys by my bedroom all hours of the night, yet Acacia had no interest in those issues, nor my safety, merely telling me to file police reports. That was nothing compared to their lack of empathy/accomodation in not allowing me a couple extra weeks after lease end to move even after paying the entire 12 month lease at $1150.00 month. I was in two major car accidents, lost my job and sustained back issues. They had no renters waiting for the property, yet still refused my request to pay for a couple extra weeks for moving purposes. Instead, they filed a Writ of Restitution two days after lease end while I was packing and had a UHaul, forced me pay for that extra month at $1150.00, plus as additional $1150 for "holdover rent" for that same month, plus its attorney's fees and costs after their attorney lied to the judge stating "Acacia would have accepted rent for that month" when I had email exhibits from Acacia stating otherwise. In addition, they kept my entire $1750.00 deposit after I cleaned for days and paid people to touch up paint, and help me move. Acacia nailed the coffin by listing an eviction and judgment on my record making it difficult for me to obtain rental housing. (After all these unjust events occurred, I filed a complaint with the AZ attorney general, who after reviewing my Complaint and related documents, advised me to file a judicial complaint against the company and the judge). Please note, Acacia is NOT in your corner, it merely tries to rack up charges against their tenants in an effort to increase their percentages obtained from the real property owners for managing their property. Bottom line - steer clear!!