I have been a regular customer from its inception. My experiences have always been first rate. I…read moreenjoy blackjack and the dealers have been professional and friendly. While I don't know all the dealers, several are worth mentioning. Faris, Paul, and Karen have made my visits more enjoyable. Little things, like remembering my name, some small details about my family are pleasant reminders of why I choose Talking Stick above all others.

We are local and have been many times to the casino but it was our first time staying at Talking…read moreStick Resort in a room. It was a pleasant surprise how nice the rooms were! Great rates for "play-cation" packages for locals. The Blue Coyote Cantina was a great choice for Tacos & margaritas for dinner. The resort had everything we needed to have a fun time celebrating my husbands birthday! We will be back for a visit again soon! Xo -BB

Great vibe on Fri and Sat. Love the music, food and drinks. Special shout to my man Chan... yes!…read moreMy. Man. Chan. Who parks us right out front in valet and keeps our spirits up as we leave - win, lose, or break-even!

AWFUL..... couple of issues. The "food court" was extremely disappointing. There were only four…read morefood options, and the line took over 30 minutes to get through. It wasnt even that long. We ended up getting the Chinese food, and it was honestly some of the worst food I've ever had. Another issue was cleanliness. The bathrooms always seemed to be cleaning, yet I never once saw anyone sanitizing the machines. If you're planning to visit, I'd definitely recommend bringing your own disinfectant wipes or sanitizer to clean.

Staid at Gila River Resorts while in town for a conference being held at their resort. We had a…read moreroom on the top floor. The rooms were nice and clean and well maintained. The bathroom lights above the shower did not work, they would flicker then go off. The tissue box was empty at check in besides the tissue rose made on top. There were issues with the "mini bar" sensor at check in and someone had to come check on it later in the week. We didn't get service on some days of stay even with the "Service Please" Sign on the room door. The pool is open until 10pm, however the pool bar closes at 6pm and they had people exit their cabana rentals at 7pm. The drinks at the bar were severely over priced and mediocre at best. We paid $43 for 2 margaritas at the pool bar that tasted like blended water with a splash of margarita mix. The umbrellas at the pool had to be closed most of the time due to the winds, which also blew all types of debris and trash into the pools causing a bad look. One of our party was double charged at the pool bar, and they expressed that they could not reverse the charge and if they did it would take 7-10 days to return to the card, but refused to give us the extra drink because they couldn't serve more than 2 drinks within 30 minutes to the same person...even though there was 6 of us in the party and she was charged for 3 drinks, twice. Which could have been one per person in our party. The mobile bars within our evening reception drinks were higher priced in there than on the casino floor, so we all left our reception, to get drinks and come back. Drinks were on average $4-8 more than at the bar at the casino. One of the girls in our group personal cards was charged not only for the deposit amount for the stay but then the remainder of the balance for the first night and then again for the rest of her stay, causing her bank account to be nearly cleared out. In which the front desk staff told her there was nothing they could do, and that it would go back to her card Friday at the earliest (this was Tuesday). As we were there on business the rooms were prepaid with CC authorizations on file for the cost of the room rate + resort fees, so she was left with no money to pay for food or anything else for the rest of the week, and they could not provide any help and did not have any managers on property. We were able to track down a manager in a different department who was at least able to get her a food comp to pay for her meal thankfully. We were really excited to stay at Gila River, we had heard many great things about this property and were were unimpressed with the level of guest service.

Zero stars for Gila River Resorts & Casinos - Wild Horse Pass…read more They used to have some of the best truck parking around, and now it's gone. Another place pushing drivers out with no thought to where trucks are supposed to go. Truckers brought business--food, gaming, everything. Now that's gone too. Bad decision all around.

10/10 all around! The hotel is super clean and the grounds are gorgeous. The staff was incredibly…read morefriendly and attentive. We stayed in a king room with a pool view on the second floor with a private patio. Location is fantastic with great walkability. The vibe is the hotel is so fun with an updated retro decor which feels like you will run into one of the rat pack on property. Great having two pools- one very quiet and perfect for reading a book and swimming laps, and the other more lively with DJ's and great music on the weekends. We will definitely be back!

My wife and I chose Hotel Valley Ho for a weekend getaway and booked a cabana so a few friends…read morecould join us at the pool for the day. Let's start with the good. The hotel is surprisingly affordable for Scottsdale, clean, well maintained, and has a ton of character. Unfortunately, there were also several things that left me wondering if time is beginning to pass this Scottsdale icon by. Our room was nice, but it stayed consistently around 76 degrees until the middle of the night. Why? Because there appeared to be a single vent pumping out just enough cold air to rival a household fan. I don't need my hotel room to double as a meat locker, but in Arizona, I would at least like the option. Also, being woken up by a leaf blower each morning as the wind whipped around the crevices of the door... yeah, not enjoyable. The pool was nice enough, but surprisingly small, crowded, and the water was hot. For a Scottsdale hotel with the reputation Valley Ho carries, the entire pool experience just felt a little dated and cheaper than I expected. We also paid $400+ for our cabana, only to discover the safe didn't work. At that price point, I expect every amenity included with the cabana to function properly. Now for the absolute bright spot of our pool experience: Alex! Alex was THE MAN. This dude strutted around that pool serving patrons with a smile and a full heart. My wife, our friends, and I were genuinely excited every time we saw him coming our way because his customer service was impeccable. He was personable, attentive, funny, and made us feel like he genuinely wanted us to have a great time. Give that man his flowers. Overall, I understand why Hotel Valley Ho is such a Scottsdale institution. There's history, character, and plenty to like about the property. But between the struggling A/C, questionable soundproofing, small and overcrowded pool, hot water, and malfunctioning cabana amenities, the experience didn't quite live up to the reputation. I don't regret staying here. My wife and I still enjoyed our weekend, and we made some great memories with our friends. I just think the Valley Ho experience sounds a little better on paper than it actually delivers in practice. Would I stay again? Possibly. Would I request Alex if I'm sitting poolside? In a heartbeat.

Carletta and her team were AMAZING. We had a private home party and the dealers were so much fun…read moreand made the night a memorable experience. They set everything up, explained how to play for the newbies, and kept the night running smoothly. I can't recommend them enough!

We have worked with Queen of Hearts (Carletta, Laura and the rest of team). The last year and half…read moreat multiple events and they are top tier, on time, super fun and engaging for both seasoned players and those who are playing for the first time. We have done anywhere from 2-8 table games and will be working with them on a routine basis.

food and service was excellent alot of selections and the…read morefood was really good and enjoyed the atmosphere. I have being here 3xs this month and going back on Sunday brunch

The employees at this casino, overall, seem happier than at some others in the valley. Very helpful…read moreand welcoming interactions with bar staff, restaurant staff, security, and restroom attendant. There is a large selection of machines and some table games, a keno room, bingo, and sports book. There are decent food options, including a quick-serve counter, a sports bar, a steakhouse, and I think a deli or diner style place. There is a large parking lot; I didn't see any parking garage or covered parking, but that may have been in a different section (important to remember in our warmer months!)

We stayed here for the labor day weekend and rooms were comped since I am a diamond member…read more Unfortunately, the self check in process did not work for us and we ended up going to the desk to get our keys. We stayed on the pool side on the two story side and not the main hotel and was a luxury room. So when it is hot, you will be sweating before going to the room. The plus side is the pool is right there and easy to access through the stairs. We ended up using the pool in the morning on a Monday which I suggest you do. The room was nice, but unfortunately our view was a bunch of construction vehicles and them breaking ground. But I am happy they are expanding. It comes with a tub and a separate shower. The downside was there was no place to hang the towels. Room was clean and not dirty and enjoyable. The plus side too that even though there is a pool party the noise does not travel to the room so it is really quiet. We only ate the the Catus Cafe which is a combination of Chinese and American food. They do have a movie theatre, bowling alley and arcade for the family. Unfortunately, going there indoor can be confusing the challenging, but the bridge is on the 2nd floor and pass the bingo hall. They do have an indoor parking garage, but it is not near the hotel. Casino wise, the plus is they have the newest games there and I ended up playing most of them. The downside is I did not have much luck with the games except for 2. There was one game that paid me $978 dollars, but I ended up in the red. I played a combination of volatile and non volatile ones and have a good selection of those. I usually gamble three days there, but I only lasted 1-2 hours per session which means I was losing money quickly and wished I was able to play longer. However, we did ended up getting 5K points. My first night and 2nd day was no good. My wife had more luck than me at the casino. Anyways I ended up losing around 3k here which is no good for me. The casino tends to get busy between 12 and after. I ended up getting a lot of drink coupons as well. I ended up getting a host too, Melissa and came up to me while I was playing and she ended up getting us our lunch comped which was really nice of her. Usually, I expected this at the Boyd properties, but this is always a first. Overall, had a great time, but I wished I did not get slaughtered too badly.

arrah's Ak-Chin Hotel And Casino - A Caesars Rewards Destination…read moreGoogle review summary 4.2 12,809 reviews 5 4 3 2 1 Reviews on other travel sites Tripadvisor 4.3/5 · 8,257 reviews Priceline 8.5/10 · 11 reviews Reviews Search reviews Rick Randolph 1/5 just now on Google I called to book to make sure i got the right tower and this was for Saturday September 12 and she qouted me a higher price then what i could get ot on the Ceasers app. We went there for our 30th wedding anniversary because we got married in lake tahoe at Ceasers. We have been going to Ceasers for 30 years and they had to move us last time we were there was told they would make right next time. How did they make it right they tried to charge me 79 dollars more then what i can get it for on the app. I will be posting a story on my tic tok and sharing on X. This companyndoesnt follow through and they are going to lose alot of customers including me.

This place is great! Very laid back and beginner friendly. I signed up for the card and got $20 of…read morefree play, which was nice. We dined at the WKP sports bar and the place is DRIPPING with movie theater sized screens, a great place to watch sports. I had the fish and chips and my other half had the California burger. The fries were perfect and the fish was battered so there was a nice crunch in each bite. I asked for a ridiculous amount of tartar sauce and they happily obliged me! The fish and chips were 10/10 and the California burger was rated 9/10. It was a Sunday night and there weren't a ton of people there, I could get around easily. I would definitely come back!

The valet parking is very easy and I highly recommend. I did get their member rewards card and the…read moreemployee helping me was very nice and personable and made some nice suggestions. We saw Chubby Checker perform and that was amazing. This 84 year old still knows how to put on an outstanding show. The conference center was not so great as they had folding chairs that were not very comfortable. The show was great but probably wouldn't return due to the seats.

Beautiful hotel that we've stayed at a few times while coming out for spring training. It really…read morehas everything you need for a relaxing day by the pool, and it's conveniently located for driving to games, heading into town for restaurants, or exploring downtown Palm Springs. The amenities are great. The gym is well equipped, there are tennis courts, and the pools are beautiful with a nice balance between adult and family-friendly areas. The restaurants are solid as well, which makes it easy to stay on property and unwind. Overall, a really great experience. We would definitely come back again for our next spring training trip.

chose The Phoenician for my birthday getaway over Memorial Day weekend because it is marketed as a…read moreluxury resort. I invited four girlfriends to join me, and each of them booked their own rooms. Unfortunately, after spending four days at the property, I can confidently say this was one of the most disappointing luxury hotel experiences I've ever had. The problems started at check-in. The front desk associate barely engaged with me, offered no overview of the property, amenities, or resort experience, and didn't ask whether it was my first visit. When I mentioned I was celebrating my birthday, there wasn't even a simple "Happy Birthday." I was handed a key and what turned out to be a property map, with no explanation whatsoever. My next stop was the concierge desk to inquire about pool cabanas. I was simply told they were sold out. No alternatives were offered, no waitlist was mentioned, and no effort was made to assist. Instead, I was told to look at an outside website myself. At a luxury resort, isn't the concierge's role to help guests find solutions and make arrangements? When I later asked if the resort did anything special for birthday guests, the concierge emailed me a list of items I could purchase. That response perfectly summarized the level of hospitality we experienced. The room itself was another disappointment. It felt outdated and in need of renovation, hardly what one would expect from a luxury property. Ironically, when I later visited the pool and asked an attendant about cabanas, she immediately offered to place me on a waitlist in case of cancellations--an option the concierge never bothered to mention. The following morning, I spoke with a manager, Alley, about my experience. She apologized and offered a $100 food and beverage credit, which I appreciated. However, when I returned to my room, I discovered something far more concerning: one of the pillows had visible mold on it. Since I don't sleep with pillows, I hadn't noticed it the first night. As I looked closer, I found stains on the bedding, pillows, lampshade, and even areas of the room that clearly had not been properly cleaned. Housekeeping came and changed the sheets and pillowcases, but shockingly left behind the actual moldy pillow. At that point, this had moved far beyond a service issue and into a cleanliness and health concern. I reported everything again to management. The additional response was a $50 credit. At this point, the property had failed in virtually every area that defines a luxury hotel: guest service, concierge support, cleanliness, attention to detail, and problem resolution. My friends who booked rooms experienced similar frustrations with both customer service and housekeeping. We ultimately spent much of our time dining at restaurants off property and even rented a cabana at another resort because our experience at The Phoenician was so disappointing. For a stay that cost me over $2,000, offering a total of $150 in credits felt completely out of touch with the severity of the issues. The amount wasn't the problem, it was the lack of accountability and genuine concern. I rarely leave negative reviews, but travelers should know that this property did not deliver anything close to the luxury experience it advertises. Between the poor service, moldy pillow, cleanliness concerns, and overall lack of hospitality, I cannot recommend The Phoenician. I will also be filing a complaint through Marriott Bonvoy regarding my experience. Luxury hotels are defined by service, attention to detail, and how they handle problems when they arise. Unfortunately, The Phoenician failed on all three.

This resort is pretty isolated, so plan accordingly. There are 3 restaurants: one on the pool…read more level for breakfast, lunch & dinner. There is a cafe/bar for lunch by the pool. The 5-diamond restaurant is booked months in advance and crazy expensive. There is a micro-Starbucks on the lower level but no stars or prepaid card use. Around the corner from them is a bar with appetizer options. Sit by the fireplace & sip your coffee. The resort is HUGE, so get used to a stroll to most venues. It's generally a long way from the lobby to your room, and from the self-park to the lobby. If you don't care about a view, book a basic room. The more expensive standard rooms are the same size, but have better views on higher floors. Executive, Governor and Presidential suites are definitely bigger. The public areas are exceptionally well-kept and extensive. There are lots of places to explore on the property, plus golf, spa, a horse stable next door & casino gaming next door, if you're so inclined.

Part of Marriott, Sheraton Grand at Wild Horse Pass is a popular spot for vacation/get-aways,…read moreconferences/meetings, and as a wedding venue. We stopped by here after having a spa day near by, and we enjoyed the main lobby upstairs - They have some stores located on the lower floor, and their entryway is nice. They have a couple of restaurants and a bar area for both staying and non-guests. If you're lucky, you may catch a live music performance! +large resort +live music