It's a hit or miss here. Helpful staff but can be somewhat unorganized. Decent selection of items…read morebut can be a little overpriced.

I had arguably the worst experience at this location yesterday, for starters nothing had the…read morecorrect price on it, tents where being displayed for 60 dollars when I went to actually buy it turns out it was 120. When realized and didn't want it, the young lady w the headscarf on register 1 told me I had to pay for it since It had already been processed. I spoke to another associate and he said "that was a mistake on management for not training her properly" I was out 120 and all they told me was "sorry" I now have to wait to get that money returned back into my account. Want a good sporting goods store, try Big 5. Prices are displayed as they are, they also make refunds very easy!

They carry the shirts and sizes I needed. They also carry most of the common shirt colors.read more

I love this place been going for years. They always can get my order done as requested. They can…read moremake it happen big or small same day or later.

Came here to stitch my Red Sox hat and it came out clean. Also it's cheaper than lids best employeesread more

I bought my son a shirt here on Tuesday September 4th for my son to wear to school on Thursday the…read more6th. We cold washed it and dry hung it, only for the logo to fall off. I called and the store manager said that it's policy for the not to take any merchandise back that cannot be resold. It would have been helpful for them to let us know that the merchandise shouldn't be washed, or would ruin after fist wash. Worst $25 dollars u have ever spent. DON'T SHOP HERE. There's not even a corporate office to call. IF I COULD GIVE NEGATIVE STARS I WOULD.

I tried calling this store twice because I was ready to come in and buy a new pair of running…read moreshoes, and both times I got stuck in an automated voicemail screening system asking for my name, number, and reason for calling just to see if someone might pick up. After leaving my information, the call immediately disconnected anyway. For a business selling premium running shoes, the communication experience was honestly ridiculous and frustrating. If customers are ready to spend money and can't even reach a human being, that's a problem. Ended up deciding not to shop here at all because the customer service experience before even walking in the door was that bad.

WHAT HAPPENED?! I…read morehad a great experience here a couple years ago and was looking forward to coming back for another pair. But this time? Total disappointment. I went recently and found that the original location had vanished without a trace. No email, no heads up, nothing. After digging around, I finally found out they had moved... into a gym? Really? When I walked into the new setup, it felt chaotic and unprofessional. I was ready to drop $200 on shoes, but I was completely ignored. The staff seemed disinterested and borderline rude. No greeting, no offer to help, not even eye contact. It's shocking how far this place has fallen. From top-notch service to a total mess. What a shame.

Tried to call during the hours said they were open and immediately hung up on. Definitely not a…read moregood sign.

From the owner: Portable Bars Licensed or Custom, Flags, Dallas Cowboys Apparel , Mitchell & Ness, 47 Brand,…read moreThrowbacks, Tailgate bbqs and accessories. View our catalog online at FanAddx

Perfect spot to get your organize basketball jersey from. Also does other sports. Highly…read morerecommended!!! Have images ready, and layout ready. Team name, number and Sizes. Can also do custom prints !!!

Claremont Youth Basketball (CYB) now uses Hot Shots exclusively for Jerseys and Fan gear. In a…read moreshort few months, they earned all of our apparel business. Hot Shots delivers on time (usually ahead of time) at a super competitive price. The apparel is top of the line. My previous providers told me over and over again that Hot Shots couldn't deliver at their low prices. They did. Thank you for a great season. I look forward to expanding our CYB Gear (fundraising sales) Line next year. Nick Martinez, CYB President

I just bought 2 Christmas gifts here! They've got lots of random items with sports teams stamped on…read morethem that you can find something cool for any sports fan. They've even got lots of cute little baby and children's clothes, some really unique like a pink, ruffly dress with a small Lakers logo on it. The sales representatives are also super nice ladies and are constantly asking if you need any help. Almost too much as I was asked 3 times!

I received a baseball cap as a Christmas present which was a bit too large and was told by the…read moreclerk that there were no returns after 1-5-2014. It was a simple exchange of one size for another and she would not accommodate me in any way. I was very disappointed at the service and will never shop there again. This would have cost their business nothing, and only created ill will.

I come here to get new golf club grips and fitting. They have done a good job in the past. So, I've…read morereturned with a new set of clubs.

Would leave negative stars if I could. I went for a return due to sizing, it was half a size bigger…read morewhich was recommended when purchasing a Nike basketball shoes compared to other brands. This is the very first and only item I'm trying return from many purchases I've made on Dick's online store. The store manager told me they can't accept the return because the shoes are creased, dirty and it looks like I've used them outdoor a bunch of times, after I told him I used it twice indoor. Basically he called me a liar. They asked me why is it creased. I told them you can have a brand new pair and take 10 steps in them, they will crease due to the design. I even offered to demonstrate with a new pair, then he immediately said "we don't sell those shoes here." He mentioned that he's been selling shoes for 18 years and my return is the 5th time someone trying to do the same thing that day. They keep asking me why didn't I try the shoes inside my home? Well, they're basketball shoes so I had to try it at an indoor run. What am I gonna do, play basketball inside my house? They also asked why I ordered it if I know it's half a size bigger, so I told them that it's recommended to order half a size bigger for Nike sports shoes. Honestly I don't know why I spent so much time arguing with them when they can just tell me that it's against policy and that's the end of it. I could have just left to do the return online (which I did, smoothly.) At least now I know why it's called DICK'S Sporting Goods, because they hire mostly dicks to work at this location.

Great manufacturer! Have been going to them for hats and embroidery supplies for the past 4 years…read more In these past 4 years they havent let me down. Fast turn around times and great prices. They are always trying to grow and bring in practices that benefit their clients.

Had a will call early In the morning. Access was easy and…read morestaff was friendly. I would recommend OTTOCAP to anyone in the business.