The installation was done okay but the technician cut a few corners. I'm not confident the…read moreapplicance would hold up for a long time to be honest.. EDIT: the company started harassing me after I posted this review.

I originally wanted to give Lev 2-stars. However, Lev is the type of person who stands by his work…read moreand that's **really rare** nowadays so he deserves 5 stars. Read on... I have a three column Thermador fridge setup: A freezer, a wine cooler and a fridge. My wine cooler broke down after only 6 years. Lev agreed to come and replace it with a new one. When he took out the entire unit, we found that huge amounts of rust had formed between the wine cooler and the freezer. Lev told me he has never seen anything like this before and could be due to some leak. He fixed the rusty part of the freezer (still working) for a nominal fee and installed the new wine cooler. Fast forward 3 weeks, I did a small test by sliding a piece of cardstock in between freezer and the new wine cooler. Low and behold, it came out all wet. It turns out when these fridges are installed less than 6 inches apart (which is the case for almost ALL column installations), they need to have either insulation or a heater kit in between to avoid condensation. Thermador did not tell me this (because they don't know how far apart the fridges will be installed) but they said Lev, as an installer, should have known. When I talked to him, he said he has never seen that part installed but since it was causing problems for me, he would come back and install it for free! That's why he gets 5 stars from me. He was the only good part of this whole 3 month ordeal with Thermador.

My dryer stopped working and I called Spark Appliance Repair hoping for a quick turnaround. I'm so…read morehappy to have found them from they're yelp reviews. The technician arrived right on time, diagnosed the problem fast, and had my dryer up and running in the same visit. It's such a relief to have a repair service I can count on. They are now saved in my phone if I ever need help with another appliance. Thank you so much Spark, it's so nice to have clean clothes again!

My 15 years old Subzero refrigerator stopped working recently and its freezer side was totally not…read morecold. The refrigerator side was still working because it has a dual cooling system with separate compressor. I reached out to Subzero for help, but all they could recommend is that I reached out to Box Appliance which is their preferred repair shop in the SF Bay Area which I already knew before calling. When I told Subzero that the earliest appointment with Box was 15 days later, the phone rep told me that she would reach out to Subzero to expedite the request, but in the end no one from Box got back to me for an earlier appointment. Don't who dropped the ball along the way but I as the customer was left in the cold, even though I got a Subzero but apparently means little when it comes to support. In search for other repair service, I came across Spark Appliance which got many great review. I decided to give Spark Appliance a try. The owner Eli quickly responded to my request and came over the next day. He quickly diagnose the problem to be a relay part issue to the compressor and was 99% sure to be the case. Fortunately, he had the part in the truck so was able to replace it right away. Additionally, he cleaned up my very dusty machinery to keep the refrigerator running efficiently. My freezer is still running fine few days later after the fix, so I can confidently say the problem was correctly resolved. I was lucky to have found Spark Appliance through this ordeal even though Box or Subzero did not come through. I found Eli and Spark Appliance to be experienced, reliable and honest, and I won't hesitate to call them again whenever I have future appliances issues (they work on all things appliances and not just refrigerator!)

Johe was very knowledgeable professional about the Whirlpool fridge models that was having issues…read more He expertly isolated the problem. Walked through the problem and solutions. Was extremely honest and reasonable. His charges were very reasonable for the quality work provided. Highly recommend him.

Johe repaired my dishwasher. He was very courteous, knowledgeable and on time. He fixed the issue…read moreand charged a fair price. He works on all makes and models of appliances, I highly recommend Silicon Valley Appliance for all repair needs.

CJ responded quickly and arrived within a few hours on a weekend, which I appreciated. He was…read morepolite and completed the repair, and my LG dryer is working again. However, the pricing was extremely disappointing. The issue turned out to be worn drum rollers -- a relatively inexpensive part (around $30) and the repair took roughly 30-40 minutes. Despite that, the total charge was very high and far out of proportion to the parts and labor involved. For only a few hundred dollars more, I could have replaced the entire dryer. I felt taken advantage of due to my lack of technical knowledge about appliance repairs. Because of this, I would not use his service again and recommend others ask for a detailed quote and parts breakdown beforehand, better yet, find someone more reasonable.

Made an appointment between 12p-2p. We've been waiting for him since noon. He said "10 min out"…read moreat close to 2pm. At 2:40p, i tried reaching out, but NO answer. I told him I wanted to hear his side of the story before I write a review, but he apparently "blocked" me. I can't seem to post. I got my screenshot below as evidence. Passive aggressive (also in pricing), late, not transparent. Glad I dodged this bullet.

5 stars for the customer service, responsiveness, and communication…read more I needed my Viking range serviced as my oven would reach temperature and then fluctuate below/above by 50 degrees. Not a good thing when you're baking and end up with dry cupcakes and flat cookies. I called up Airport Appliance where I purchased my range but no longer in business and given the Viking Range (1888-845-4641) support. Based on location I was referred to De Anza Appliance in San Jose. Chris was very friendly, responsive and mentioned at the onset the visit would be $200. Ouch! Whaddya gonna do when you need it fixed and only trust and Authorized Viking Repair place. Ofa was sent for the service call and arrived within the timeframe promised. Friendly, thorough and professional. Fortunately, not a big issue and corrected with a visit as wiring was hitting metal and throwing off the temperature. Highly recommend De Anza Appliance as quick to get an appointment and professional service. Oven is working great again. NOTE: https://vikingrange.com/support-and-documentation/customer-support You can find the authorized service center based on zip code

Our fridge was on the blink and we called De Anza appliance. They were able to send someone next…read moremorning 8-12 window. The tech came promptly at 8. In 5 mins he had diagnosed the problem as a faulty compressor. Unfortunately repair would cost more than the fridge so his recommendation was to buy a new fridge.

We had a washer that was not draining, quick response, arrived on time and was very helpful in…read morefixing the fault.

Great service from Ely yet again! Tenant's dishwasher had stopped working. Ely was prompt to…read morerespond to my inquiry. Scheduled a visit on the same day, quickly diagnosed the issue and clearly explained to me what it was. Since the dishwasher was old, we decided to replace it instead of spending on it. However, Ely's responsiveness, clear communication and his organized approach were very good. We'd utilize his services again for our appliance repair needs. Ely has done work for us in the past too and I've found him reliable. Thanks, Ely!

I chose this company because of it's excellent reviews and because Rovshan, the owner, answers his…read morecalls himself. When he came to fix my wall heater, the pilot light was out, and he charged me his lowest service fee for re-lighting it. I didn't think that was the only issue, but we weren't able to duplicate the problem. He gave me a 30-day warranty in case something else went wrong. Something else did go wrong. He came back, found a new problem, and over that and another visit, fixed it. He credited the original service payment toward the second bill. Rovshan is prompt, courteous, and just the right amount of friendly. If I need other home appliance repairs, he will get my call.

My refrigerator stopped cooling one Saturday. I called this company and a technician came out…read morewithin a couple of hours. He quickly diagnosed the problem and gave us a rough estimate of the parts and labor to fix. It turned out that a new refrigerator would be in the same order of magnitude in costs so we ended up buying new, so I cannot comment on how well they fix things, but appreciate how quickly they were able to come out so that we can make decisions about our appliance in a timely manner.

I had a really strong experience working with North Breeze on a full HVAC replacement and zoning…read moresetup, and what stood out most was how different their approach was from other companies we spoke with. Several competitors leaned heavily on sales-driven recommendations and were quick to dismiss questions or concerns. North Breeze was the opposite. They approached the project from an engineering perspective -- thinking through system design, airflow, zoning behavior, and real-world use instead of just quoting equipment. That made a huge difference in both the decisions we made and the final result. Their communication throughout the process was excellent. They were responsive, clear, and willing to engage thoughtfully with detailed questions, even when we were trying to understand more nuanced behavior of the system. I never felt brushed off or pressured into a quick decision. After installation, we had a specific question about how one of the zones was behaving. Rather than dismissing it, they came out, spent several hours diagnosing the system, and made adjustments to ensure it was working as intended. That level of follow-through and willingness to dig into the details really stood out. Four months later, the system is now working well, and we feel confident in both the install and the support behind it. If you're looking for a team that treats HVAC as a system to be designed and tuned -- not just sold -- North Breeze is a great choice.

Kevin was on time and in the diagnostic round he identified the issue and sealed air leaks from…read morehvac. Ordered the parts, clearly communicated cost of parts, approx time of delivery and followed up after order arrived for install. Came on time and fixed the parts and very reasonable pricing.