Super nice and worked fast, was not creepy in any way and was done within 2 hours both days.read more

Max was phenomenal, helping us diagnose a dishwasher's failed water inlet valve. When putting the…read moredishwashing back into place, he also fixed a substantial gap between the top of the dishwasher door and our countertop - fixing a prior botched job. He sent us the most detailed, professional notes on the follow-up repair, and will promptly return the next day with the part and fix. Thank you, Max!

Made an appointment between 12p-2p. We've been waiting for him since noon. He said "10 min out"…read moreat close to 2pm. At 2:40p, i tried reaching out, but NO answer. I told him I wanted to hear his side of the story before I write a review, but he apparently "blocked" me. I can't seem to post. I got my screenshot below as evidence. Passive aggressive (also in pricing), late, not transparent. Glad I dodged this bullet.

CJ responded quickly and arrived within a few hours on a weekend, which I appreciated. He was…read morepolite and completed the repair, and my LG dryer is working again. However, the pricing was extremely disappointing. The issue turned out to be worn drum rollers -- a relatively inexpensive part (around $30) and the repair took roughly 30-40 minutes. Despite that, the total charge was very high and far out of proportion to the parts and labor involved. For only a few hundred dollars more, I could have replaced the entire dryer. I felt taken advantage of due to my lack of technical knowledge about appliance repairs. Because of this, I would not use his service again and recommend others ask for a detailed quote and parts breakdown beforehand, better yet, find someone more reasonable.

Great service from Ely yet again! Tenant's dishwasher had stopped working. Ely was prompt to…read morerespond to my inquiry. Scheduled a visit on the same day, quickly diagnosed the issue and clearly explained to me what it was. Since the dishwasher was old, we decided to replace it instead of spending on it. However, Ely's responsiveness, clear communication and his organized approach were very good. We'd utilize his services again for our appliance repair needs. Ely has done work for us in the past too and I've found him reliable. Thanks, Ely!

Highly recommend Eli and SmartFix for any appliance repair work. Over the span of two weeks, I've…read moreworked with Eli three times, and each visit reinforced how much expertise he brings to refrigerator diagnosis and detailed repair work. He does great work and charges what I think are very reasonable prices for the level of skill and quality involved. The first call was at my mother-in-law's house, where Eli diagnosed a broken compressor in her refrigerator that had stopped cooling. He did a great job working with my mother-in-law whose first language is not English. She was very happy. A few days later, he came to our house after some interior lights stopped working following a deep cleaning. He fixed the lights, then went well beyond that. Our freezer door hinge wiring harness had snapped nearly every wire inside, which had also taken out the ice maker. I'd honestly written the ice maker off after a few failed attempts to repair it myself, but Eli came in and showed it could absolutely be fixed, and done right. He patiently soldered and extended close to ten broken wires, heat-sealing and re-sheathing each one so the same failure wouldn't happen again. His fix also cost much less than replacing the whole door which was what I thought was going to have to be done. Finally, when we noticed water pooling under the refrigerator a few days later, Eli came back and dug into the back of the unit to clear a clogged compressor drain. He cleaned everything out in the process and helped put everything back together perfectly. It's more than just his expertise that I appreciated. Eli is friendly, honest, easy to work with, and a just a nice guy. He also took the time to engage with our three-and-a-half-year-old son, who was glued to every step of the repairs at our house, and made him feel like part of the project. Ever since, our son has been busy "fixing" everything in the house with his own toy tools. I'm really happy to have found Eli and SmartFix. He's the first person I'll be calling for any future appliance work at our home. Thank you, Eli!

I had a great experience with SimpleFix Appliance Repair. Mahmud came out the same day I called to…read morefix my dryer, and he was fast, responsive, and very professional. He quickly diagnosed the issue and had everything handled in less than 45 minutes. He also took the time to explain that the dryer duct needed cleaning and recommended that we have it cleaned before using the dryer again, which I really appreciated. Mahmud was knowledgeable, polite, and efficient. I would definitely recommend SimpleFix Appliance Repair.

Rufat is wonderful and professional to work with! Very knowledgable and excellent communication…read more Honest and an expert at what he does. He provided a fair and thorough diagnostic and recommendations for the future. Highly recommend him! :)

Sergey was super friendly and knowledgeable. He was able to fix my dryer on the first visit and I…read moreused Victory again to perform recommendations he suggested. Dryer is working at 110%! Thank you!

Did not receive proper diagnosis but still charged the diagnostic fee. Additionally, the…read moretechnician never followed up with a quote for repairs. Sent text to technician for follow up and he never responded.

Ted came by today to work on my dryer. He's honest, and doesn't even charge you to come out…read more He isolated the problem with my LG Dryer, and fixed it on the spot. He was very neat and very professional. Ted does get booked up fast, so I would recommend calling him at least a week in advance.

I woke up to a fridge full of melted food so I called my landlord who gave me Ted's number stating…read morehe would come by. I called Ted. He said he would be here around 1:00pm when he frees up. I call Ted at 1:50pm to check in and he stated he can't come by until 2 so I say "see you in 10" to which he replies "oh is it 2 already? make that 230". So, heed the warning that other reviews note on his timeliness. I had no idea Ted worked on his own through his own business. My landlord normally has his own friends/relatives come to fix things or will come himself. I had no inkling of knowledge that Ted was actually trying to fit me into his schedule which I would later find out via VM. I call my manager to let him know that Ted had not come by and had pushed back twice on me. One begins to wonder how much more melting their food is going to handle. Again, my manager says nothing about this being a favor being called in or that he would call Ted. I was only calling since it felt unprofessional. I then receive this voice mail from Ted nearly yelling at me. "Hey Maria this is Ted calling to tell you I am not coming. So, I don't appreciate you trying to call (my landlord) and saying whatever you are saying. I was busy and was trying to fit you in because I know (my landlord) but I don't need his money and I don't need you to try and call him like he's got to get on me and I don't need you to be inpatient given that trying to get someone over there today you guys will be lucky so best to you." OK. Thanks for the intel bro. So in review, Ted stated he would be at my place and wasn't and when I tried to figure out if this was normal practice for him, he was threatened and decided it was better to cancel... Definitely got my fridge fixed in the same day! Actually within the hour of calling someone else without having to check up on whether or not they'd be on time.

Our dishwasher started leaking badly. The technician was able to come out the next day. The special…read morepart was ordered that same day, although it took a week to come in. The technician returned and made the repair in less than an hour. The technician was very pleasant and professional in his manner. Everything seems to be fine. We're satisfied so far. The cost was half the price of a new dishwasher (installed).

Dryer fix- technician Amir was very professional and did a very good job . I was very impressed and…read morewould recommend his workmanship to my connects

I bought two Hawkins 10 L pressure cookers. I bought the first one, and they shipped it the same…read moreday! It came quickly, brand new, and in perfect shape. I then ordered another one, and got the same great service. The price was fantastic, especially compared to anyone on other sites, and they offered free shipping at that. I recommend them very highly.

Indian price magic! Watchout!!…read more Our Preeti Nitro mixer rubber coupler (aka rubber bush) has gone bad. Checked online, available in "East West USA store" (EW) and also on Amazon but with shipping costs. I tried to purchase is online via EW store but PayPal doesn't seems to work (likely the EW site is not secure enough) for payment. I have called our San Jose store in Berryessa and the man on the other end confirmed we can come in to the store. Once in the store (kind of an office which ships online orders), the lady said they have the part and it costs $15. I said I need only the part and I can replace it myself. It was a simple unscrew and screw the new part. She said the it is the same if they do it or we do it $15. And she took the mixie jar for repair and came back after 10 minutes fixing it. In the mean time I was able to pull in the EW website, which shows the same product costs only $7.99 and free shipping. I have shown her the same. She went inside and informed the man who came out and told me the product is $7.99 but the additional cost is the labor! I said I told the lady I need only the part, where she said the part only or they replace, it is $15!! At last, I said I'll give $15 since I agreed to replace it since the part with or w/o labor is the same and I did pay the charges in cash. (Some Indian stores prefers cash than CC). Pius they did not give me a bill for it, which means they are not paying taxes also!! One has to be really careful dealing with these guys. If u find a price on "their" website show it to them and keep in handy. For a very few dollars they are willing to compromise customer trust and act as scammers. Plus they don't follow the law in doing business in the state by not paying taxes when they directly deal with customers!! This underlines some statements like, some people won't change their habits whether it is in India or in USA. I would zero stars if I can. Attaching the website price of the part, I was referring to. Now this makes perfect, not only he scammed me now trying to save face by telling blatant lies!! Sudden price change to $7.99 after I have shown the EW website of the product price while collecting the jar. From beginning I was very clear on what I want, just the coupler. EW, you can check your 8+ Lorex security cameras, on what the discussion was!! Plus now we have a record of sale where EW didn't gave the sale receipt also. Probably this needs to reported to Tax authorities. Also charging extra fee for CC needs to be reported to CC companies also. You can try to fool the public but not your conscience!! https://goo.gl/maps/SWBUDDsHYhR3jQbW7

Ricky knows his stuff!! Repaired my microwave within an hour once the part arrived. He is very…read morecareful with your appliance, cleans up, and puts everything back, good as new.

I called Ricky to replace our GE gas oven broil igniter which was worn out. He discussed the…read moreproper part to save our money and installed the ignitor in an efficient and professional way! He has not only earned the 5 stars for the above 3 categories: Service Requested, Quality and Value, but also he did his job professionally and friendly. We appreciate your help, Ricky and will hire you back if we have other needs in the future!

Excellent service! The technician was professional, thorough, and quickly identified the problem…read morewith my washing machine. He fixed it efficiently and also gave me many helpful tips on proper use and maintenance to prevent future issues. Scheduling was fast, and the entire experience was smooth and stress-free. Highly recommend KoxFix Solutions!

Alex did an excellent repairing both my washing machine and dishwasher. quickly liagnosed the…read moreproblems, explained everything clearly, and completed the repairs within just two days. was professional, punctual, and paid attention to every detail. Both appliances are working perfectly now, highly recommend Alex to anyone looking for reliable and honest appliance repair service!