I was very pleased with the work of AllNation. Everyone I came in contact with starting with Bryan…read morewho came all the way out to my home in Smithville to explain just what was going on with our mold situation. He was informative and calming (cuz I was worried!). He told me he would be with me during this whole process, and he was absolutely true to his word. Benny and Christian were the first men out to start the work. They hardly came up for air, they were working so hard. Super nice guys who always let me know what was going on. Fast and efficient. Throw Johnathan into this mix who was just as awesome, and add Tyler, a man who followed up and decided when things were perfect. (Like a dog on a bone-THOROUGH!) Not only was the work exemplary, ALL the AllNation folks that I interacted with were so pleasant. Communication was always excellent. I felt as if there were teams of people, each one helping the next, as if to make sure that everything was done in the most perfect way. Shout out to Marleny and Jessica for always helping me too. AllNation has the answers. People working at AllNation are people who care. It's a SUPER big bummer when you find out there is mold in your house. Let AllNation handle this huge task. You won't be disappointed.

I was referred to All Nations Restoration by a neighbor. I was scheduled for the next business day…read moreto have an area of concern on the exterior of my home assessed. Jeremiah was professional and knowledgeable. He managed and treated the area of concern and shared additional information about exterior home mold and fungus growth and preventative measures. Many thanks

Had a water mitigation need. Jarrod Woeller was a great technician. Communication was quality, told…read moreus what to expect, and pricing was transparent.

Had a very pleasant experience with these guys during a tough time. Had a condensate line clog and…read moreit flooded all under our furnace. We managed to clean up the water and fix the clog, but we didn't know what to do next. Ryan and Chris came out quickly the next morning. Went over everything, explained some options and Chris promptly got started on clearing everything out. Chris had a great attitude the entire time and was willing to go above and beyond to get this taken care of for us - would choose them again

Chase is so honest and helpful. He did a great job by checking the attic that was leaking water and…read moremade sure that there was no mold and gave us great suggestions.

We asked them to come out after a toilet leak back in March 2025. They were great in the moment,…read morebut after being paid by out IN FULL by our insurance company, they raised the price and asked us to sign something saying that they were to be paid even more money (which we refused because again they were paid in full). Now they are harassing us for the so-called remaining balance. We have repeatedly explained to them that they were paid the agreed upon amount of $11k+, but we are still getting emails from them asking for more money. I wish I had called an entirely different company for my house flood rather than rely on the Google search I had to do that morning. Hopefully, this review will help you avoid a terrible mistake.

I can't say enough good things about Twin Pillars Restoration! After we had major water damage in…read moreour home, Chris and his team showed up fast and took care of everything. They made a really stressful situation so much easier. Chris was super easy to work with, kept great communication, and gave us fair pricing and no hidden surprises. The quality of their restoration and reconstruction work is amazing, and they left everything spotless when they finished. If you're dealing with flood damage, water cleanup, or fire repairs, pretty much anything you could need with repairs these are the people to call. Honest, professional, and they genuinely care about their customers. Twin Pillars Restoration definitely deserves more than five stars!

I highly recommend Twin Pillars. Their team was professional, efficient, and communicated every…read morestep of the restoration process. They took a stressful situation and made it so much easier to handle. My home looks amazing like the damage never even happened!

We had water damage to our home from the ice storm back in February 2021. Spent a lot of time…read morelooking over reviews, interviewing contractors, and talking to neighbors and friends with similar damage. We had three different contractors inspect our home to provide an estimate. Of the three contractors that visited our home, Restoration 1 was hands down the best and that's who we selected. Restoration 1 was the most professional, they were the most organized, they broke down to us how their process worked and who we would be talking to at each phase of the work. They had someone come by and check on the people that were working on our house to ensure there were no issues. I had the cell number for the project supervisor so if there were any issues I could call at anytime. They worked with our insurance company to make sure if the adjuster missed anything the approved amount was increased. They communicated every step of the way and when they were finished working on our house a crew came by to clean any area impacted by the work and you would have never known their was water damage or contractors in the home. I would highly recommend them. I worked with James. I wish our builder would have been as on top of things as Restoration 1! We will use them for other jobs.

A company this incompetent shouldn't be allowed to be in business…read more Summary: Leak in bathroom that needed attention. Issue 1: They smashed up my tiles instead of removing them carefully (my plumber removed a few carefully with no issue). Because the house is 25 years old, I didn't have an exact match for my tile. Their solution: redo the whole bathroom. This is borderline insurance fraud and the reason why home insurance rates go up so much. Issue 2: They should have sealed off the room to prevent mold from spreading. Instead, they blasted high-power fans for five days to dry out the damaged area, spraying mold into the HVAC of my home. The area in question tests positive for black mold, and now, thanks to Restoration 1, so does most of my HVAC system. My wife, son, and I have been sick for weeks--fatigue, insomnia, and sneezing. My son is severely immunocompromised, so we need to move out of our house for two months to rip out the HVAC system and replace all the ducts. I've never met a company this inept.

Wow! Ace Roofing really saved the day for us during our home sale…read more We were in the middle of selling our house here in Austin when a roof inspection came back with a laundry list of repairs. After getting a few estimates, Ace Roofing was the clear winner. What really earned the 5 stars: The Price: Their quote was significantly more affordable than the initial inspection report estimates. It made a huge difference in our closing costs. The Owner Connection: I was impressed that DJ, the owner, actually came out to our house to meet us personally. You don't see that kind of local, hands-on service much anymore. The Paperwork: Garry, the project manager, provided full photos and documentation of all the work they accomplished. Having those photos to show the buyers gave them peace of mind that the work was done well. If you're looking for an honest, reliable roofer in the Austin area who won't overcharge you, definitely give these guys a call. So glad I reached out to them!

We had a couple damaged spots on our rental roof that needed attention fast - every day off market…read moreadds up. DJ and his team at Ace Roofing came through in a big way. They got out quickly, fixed the problem areas without any hassle, and the price was more than fair. No drawn-out timeline, no surprises on the bill. Really glad we found them and would definitely call again.

Austin Hi-Tech is awesome to work with and I'm glad my insurance company referred this company to…read morerepair the water damage from the broken pipes and sewage backup. This entire team works fast and really enjoy taking care of their customers as if they're family. My hats off to the entire mitigation, contents, and reconstruction teams of Chase Stephenson, Laura Mora, and Tanner Lane who really knew how to make a stressful experience not as stressful.

I worked with Austin Hi-Tech from the mitigation to the restoration portion of the job for a…read moreduration of 3 months. Chase and his team initially answered the phone and came to our house following multiple water slab pipe leaks (cold and hot lines) in our kitchen and living room area. He helped us with mitigation was super nice, easy to deal with, and fully understood that me and my family were going through a lot of stress at the time. They sectioned off the area that needed to be dried out and ensure all the dehumidifiers, blowers and purifier units were placed inside this area to help control the heat in an area without any AC vents. This made a huge difference for us since it allowed us to continue to live in our home while going through this painful and lengthy process and still have full use of our kitchen sink throughout the entire 3 month process. We also decided to use them for the restoration portion of the job which we didn't have to do. That's when we worked with Andrew and Tanner as well as Rodrigo and Nelson. They had a lot of work to do including replacing all of our kitchen cabinets, doing lots of dry wall repairs throughout the home, add insulation inside walls, plus much more. They worked with our schedule throughout the entire process and kept us up to date with texts and emails so we always knew what was happening at any given point. Mostly, they were professional, always punctual, fully knowledgeable and patient with us. We would highly recommended them.

[Update] LOA reached out to me after seeing my complaint. They acknowledged that the placement of…read morethe scuppers could have been handled better and agreed to issue a refund for the gutter installation. In addition, they assured me that they would send someone to inspect the ponding water if the issue worsens during next year's rainy season. I appreciate that they took customer feedback seriously, and as a result, I've updated my rating from 3 stars to 5 stars. Context: I recently bought a house with a flat roof. This flat roof has 3 major areas. Because the original roof was poorly done, I decided to replace 2 parts of the 3. I hired LOA to install a 135mil TPO roof for this residential house. They came and installed the TPO from October 21 to 25, 2025. The total project costed $18,280. As I just bought the house, I paid the full amount out of my own pocket. My experience with LOA was a bit mixed. I will start from the positive side. Their price was competitive. I got 3 roofers to give me quotes for 80mil TPO and all had great reviews on both Yelp and Google. The highest quote was around $24K and the lowest one was around $16k. LOA's original quote ($16680) was in the middle but was very similar to the lowest one. Additionally, their sales representative was very responsive and helpful and that was one major reason why I chose LOA over the lowest one. After I decided to hire LOA, they even offered me 135mil if I added $1K because they had some leftover 135mil from another commercial project and I decided to take it. Basically the experience before the actual installation started was very positive. However, after the installation actually got started, the experience was mixed. First of all, they changed the crew just a couple of days before the installation because LOA got a big commercial project and that crew was assigned to that commercial project. But they told me the new crew was also experienced and ensured that I didn't need to worry about it. But what happened next didn't seem to show the new crew was that competent -- Initially I was told the whole installation would take 1 day, but in fact, it took the crew 5 days to complete. For me, taking longer time to complete the installation was not a big issue because I'd rather them do it right. Later they told me one of the reasons why the new crew spent so much time was because the new crew actually replaced all 3 parts of the roof rather than just 2 parts. This was a nice surprise since they didn't charge me more for that. But apparently there was a communication issue between LOA and the crew. Additionally, because of the installation delay, the weather changed and we got a bit of rain before the installation was fully completed, but they told me the roof was mechanically sealed so I didn't need to worry about the rain during the installation. When the rain actually came after the entire roof was installed, that was when the problems began. The first problem was the placement of the scuppers: two of them were positioned right above my wooden deck. Whenever it rained, water poured straight onto the deck. After I complained, LOA explained that the original roof had been designed that way. Although they could have positioned the scuppers in different places, they said they simply followed the original design since I hadn't specifically asked for changes. I found this frustrating -- I'm not a professional roofer and as a new homeowner I expected them to use their expertise to warn me about potential issues like this in advance. Unfortunately, they didn't consider the bigger picture when installing the roof. Anyway, as I felt I couldn't entirely blame LOA, I decided to spend additional $600 for them to install a gutter to redirect the water away from the deck. The second problem was ponding water. Even 36 hours after the rain had stopped, I could still see standing waters in at least 3 areas of the roof. One of these spots (number 1 in the photo) was exactly where the original roof had issues. Even worse, two of the ponding areas (number 1 and 2 in the photo) were located on the seams. I raised this concern with LOA again, but they said they wouldn't worry unless the waster remained for more than 4 days -- despite the fact that information from other roofers' websites suggests ponding water could be a concern if it lasts 24-48 hours. LOA told me they would eventually come back and apply some lower-grade TPO over the seams when they had leftover material from other projects. I don't know when they will do it but for now, I'll wait for them to do that since it's not the rainy season yet. I hope it will address the ponding issue. I also plan to monitor the roof during the rainy season in May and June to see if the water persists for more than four days.

I worked with Jay Curry and had a great experience. He was professional, patient, went above and…read morebeyond and communicates well. I have a one story downstairs addition connected to a 2 story wall of the mainhouse and have a complex leak issue at the corner. He gave me good options for a permanent fix. I would not hesitate to work with him.