I've read a ton of bad press on tire shops so on the advice of one of our new Anchorage friends,…read morethat we trust, we brought our new snow tires to L&M for installation. Other places had us calling them every day for an opening or waiting until the end of November. L&M got us in in three days. We arrived exactly at 3:00 on Tuesday as the snow is just starting. Whew! Maybe it should have been a warning sign when the tech walked back into the office (35 min into our appointment) and asked how he's supposed to work on a BMW when Honda keys are attached to the work order? That took you a half hour??? The super sweet Christine (who makes a killer cheesy potato soup) quickly found our work order and our 3:00pm job now has a 3:45 start. The car was finished in about an hour, as quoted. Plus, at twenty dollars per tire, it would appear a successful visit, thank you to my friend! Wait! Successful up until we were on the road again, approaching Tudor on "C" street. Wobble, wobble and off comes the left rear tire and lodges sideways under the axle. The freakin' tire came clean off! It's Tuesday, 5:00pm rush on our first seriously ice covered road this season. Now we're staring at the Bear Paw bear on the corner with only three functioning wheels on the ground. But thankfully, no one was hurt. Naturally, we called L&M who called a wrecker and carried us back to the shop. At L&M's expense. Having no loaner vehicles, they then sent us home in a cab. Again, on their dime. The following morning our car was first on the rack and all repairs were made. Once more, no charge. In fact, our initial $80 for tire service was refunded and L&M paid for our return cab ride. I spoke to Michael, the owner, and he confirms that they not only double checked/repaired the problem wheel, but they also rechecked the bonehead's (my term, not his) work on the other three. Tragic in some eyes, irresponsible in the eyes of others, inconvenient in mine. Mistakes are made in this world. I get that. This is one area they are not excusable. Burn my steak and you can always make another and we're all good. A serious accident happens due to neglect on my car, that could've have been a catastrophe. One maybe you don't recover from. To sum up. A huge unacceptable mistake was made. But this group bent over backwards to accommodate. They sent the cavalry to rescue us, secured our safe transport home and back then double checked all the work done to the vehicle. They waived all charges and paid all expenses. Equally as important to me is each of them offered a sincere apology even though only one person botched the job. I normally give local businesses a few chances before totally cutting ties. In my book this is a stand up organization that will get my future business and deserves four stars. 10/22

I've been bringing my vehicles to L&M motors for 20 years. Today, I brought my vehicle in for a…read morestandard oil change and was charged $327.48. They charged me $32 a quart for the oil and $54 in labor. The last time I got my oil changed it cost me $170, so I feel like I'm being price gouged. Since the prior owner sold the business, things have gone way downhill there. Take my advice and never bring your vehicle to this place. They don't deserve your business.

I took my car in to have the timing belt, water pump, and timing tensioner replaced (OEM…read morerecommended procedure at 75,000 miles). The entire staff at FATS were friendly and professional. Their price was several hundred dollars less than a quote from the OEM. This was such a positive experience that I decided that the OEM should perform warranty work but FATS to do all other maintenance work.

This is a busy shop. Phones ringing off he hook when I came to pick up my car. The guys at the…read morecounter handled everything well and didn't keep me waiting while they talked on the phone. They were good at listening and not trying to talk me into something I didn't want when they called me to tell me what was wrong. I told them exactly what I wanted done and that's what they did. They even threw in a tire rotation for free because it needed it. As long as I have a vehicle, this is where I will go for service. The guys are friendly and nice. These guys didn't treat me like I was less than just because I am female which is what I have experienced at other shops.

I appreciated that Jim and his crew helped in every possible way to get my rebuilt transmission…read moredone in a timely manner, for a price that worked well for my budget.. I am happy with my new transmission, and have a warranty that makes me comfortable in case there is ever a problem with it. I value their opinion very much, and I am glad that I chose them to do my work on my truck.

Provided excellent service and was able to fix the issue in one day! Highly recommendedread more

I've been here several times for simple things like a tire changeover and more complicated things…read morelike an alignment fix that turned out to be a bent rim and bad brakes. The guys there also treated me with respect (As a young woman, not something I see a lot at mechanics) and explained everything they were doing and quoted me fair prices- and stuck to those prices. They always finished on time or earlier. My car is old and just about at the end of her life so I've been to a couple different places in Anchorage and the valley, and Eagle is by far my favorite.

I've taken a few vehicles in there when I couldn't get in my regular shop they were fast and…read morecheaper then many other places I've used Also helpful and polite to deal with when I sent my daughter to have something repaired

I scratched my car really bad and now it's gone! They made it like new and they got it done less…read morethen a hour. Thanks for the amazing job

Top notch service from Mirage!!…read more I got rear ended this winter and needed non-insurance body work. Customer service is amazing (some of the best I've ever received, regardless of company type), which made this otherwise stressful situation, a breeze to deal with. They were also much more accommodating than I would expect. I never got the feeling that I was just another customer, thatvthey were trying to rush through and collect payment for. I would, and will, recommend Mirage Auto Painting & Collision to anyone who need body or paint work done to their car. It was such a breeze that, although I hope this situation never arises again, I wouldn't even mind dealing with it, knowing I can count on a company like Mirage.

I have used this business in the past as well as family members and found their work to be…read morereasonably priced and excellent. As luck would have it I will have the opportunity to use their services again soon as I need my current vehicle worked on and USAA uses this shop as an authorized insurance repair business.

My car had gotten into a wreck in January and just got in there for body work and when I got it…read moreback the electrical system was shot keep in mind that there was no issues with the electrical system prior to there repairs they did put in a new alternator for me free of charge so it wasn't completely terrible but still my car came out worse then it was when it went in and that is absolute nonsense

If you are looking for an auto shop that you can trust that will do quality work, I recommend Sand…read moreLake auto. I had read that they have new ownership, but when I brought my vehicle there, the owner is the same person I've known over the years. Trustworthy and quality work is the name of the game at Sand Lake Automotive. The front desk person was friendly and helpful. I just got a call two weeks after their repair work was done to see how things were going with the work they did, and it's going fine. That's quality customer service.

The driver's side windshield wiper on my daughter's car stopped working. We dropped in unannounced…read moreand a kind gentleman fix the issue promptly and without charge. I'm very impressed with this business. Absolutely taking my car there the next time I need repairs.

Yet another visit to youngs gear. I purchased a 99 ranger…read moreP.o.s from craigslist as a backup winter car. I was not sure if the 4x4 was working or not. I did not particularly want to engauge it on the dry summer pavement and scrub the tires around corners to see. I was too lazy to jack up all four tires to test it out. I asked them to check the whole thing out. If this place was unscrupulous, they could have snagged me for a new controlbox, a new electronic transmission actuator and more. In the end all they did was replace my 4x4 engaged light. and my differential fluid, as requested by me. Keep in mind the owner is on site. Unlike many other places. Other posters have issues. 4x4 cars take a beating up here in Alaska Good work isn't free. I personally am never upset if a mechanic discovers stuff wrong with my car that I was unaware of I am pleasantly surprised. And not upset and take out the information on the messenger. --------------- Way to go Young's gear!!!! I wanted to buy a " new" old 4x4 I found it on Craigslist. I drive it. I liked it. I called up Young's and without notice!!!! Asked if they'd look over the 4x4 components. They did. I paid shop rate for a mechanic to test drive, and jack up and check all that Young's is good at fixing They noticed a leaky shock and old t case fluid That's it. They thought the car was a good buy. I've had it 6 months now. No probs! Thanks Greg! And the guys at Youngs!

Phenomenal service from Young's Gear here in Anchorage. After driving across the BC and Yukon…read moreTerritory in January 2020, the front drive shaft on the Jeep JK Unlimited went out. Young's ordered a new front drive shaft which worked well, but after 9 months, it caused significant vibration. They contacted the manufacturer and confirmed the warranty, and replaced it with a new drive shaft in one day. They also ensured the replacement shaft would not have the same problem before installation. Thanks to Chris and the Young's Gear team for covering a problem that was outside their control, and made the process very smooth despite a part failure. I highly recommend!