Great service with every explained to me and my car repaired in a timely manner. Professional service. Would highly recommend!

Randy and crew have done bumper repairs and resprays on two cars for us; one was paid for by the party that hit the car, and other was a hit and run (so I paid out of pocket). On both cars, the results were nearly flawless, and the price of the work was reasonable. Randy and staff have been personable on every visit to the shop, and we will more than likely continue to use them for similar work in the future. read more

I went to B&B on a recommendation. I've passed by the place a million times. It's sort of right at the gateway before you get into downtown Royal Oak if you're coming from the south. In any case, the situation was that I had fucked up. I rear-ended a poor lady who was on her way in her new car to somebody's funeral and also recovering from breast cancer while I was looking up directions on my smart phone because I was lost as hell trying to get to work from Ann Arbor and the freeway was terribly backed up and I was late late late, so I took the nearest exit I could find and prayed to the gods of directionality (and my phone) to save my sorry ass, which has no sense of direction whatsoever. (Breathe). And while I was looking at my directions, I was stopped at a red light and I'm pretty sure that I saw the red light turn green and the car in front of me start to move, but something tells me that I may have been mistaken because, well, I moved too, with traffic, which I quickly found, as I rear-ended the woman in front of me, wasn't moving at all. Her car was fine; my front bumper was jacked. Ughhhhhhhhhh! And she was a chemo patient going to a FUNERAL! Annnnd the prize for Biggest Asshole in the World goes to----Aaron! I'd never been in an accident, never needed body work. I'd heard that the guys at B & B did great work. They do a lot of restoration on old and rare cars, which I guess is pretty cool if you care about those kinds of things, which I don't. They also work on cars like mine, which was mangled. The problem was that their charges were astronomically high. I had insurance, so my deductible was only $500 (which still totally sucked, don't get me wrong), but they charged the insurance company (who charged me, by jacking my rate up through the roof) $3,856 to put on a new bumper. I'm not kidding. They bent the hood of my car and some of the side panels, but didn't replace them. They put on a new bumper. I drive a Ford. A used 2002 Ford. And these guys charged almost 4k for a new bumper. What they did, I figured out, was determine exactly how much market value the car had and charged that amount, sneeking juuuuuuust under the figure that would have caused the insurance company to say "Totaled!" Okay, fine, B&B. So you're a business trying to make a buck, and everybody hates the insurance companies, myself included. But here's the thing: if you're going to cash in on my misfortune/stupidity to a degree that is morally questionable, you could at least thank me by fixing some of the other minor issues on my car's body, like the cracked rear bumper from some jerk hitting my parked car while I was in the store, minding my own business, probably buying a gift for someone and giving money to the Salvation Army Santa who stands at the front door. Or you could have taken out the dent in the driver's side door from that time when my mom backed into my street-parked car while pulling out of the driveway. But ya didn't, B & B. Ya didn't. And for that, I spit on you. You didn't even do a good job cleaning my car. And the guy who did the work? He left epoxy under the headlight. I had to tell you so you could clean it off. Professional? I think not. 'Hope it was good for you, B&B, 'cause you were a little too slick for me. read more

My Husband took his car in to get fixed before his lease was up. Randy and his guys did an excellent job making my husbands car look brand new. They came under the estimate and had his car ready when promised. We will definitely use them again if we have too.. read more

So I need my bumper fixed after I backed up into a pole something I have done before my insurance company recommended to go to B & B collison in Royal Oak. And I want to shout out a big Thank you for that recommendation. I'm getting a estimate and conversations on the phone the service, was amazing. I don't have one complaint about anything everyone was awesome. read more

My truck has been hit twice and both times I took it to Great crew at B and B, both times it came back better than new, the crew treated me and my wife like family. They really know their business, from the fist phone call until it was picked up, we'll never go anywhere else. Great job guys!! read more

We had an great experience at B and B Collision Corp. I called to find out what the process was for getting a quote and was told it would take 10 minutes. I arrived as soon as the business opened and was back in my car inside of 10 minutes. The business owner treated me with respect and he took time to explain my options. The job was done in the time frame that I was told and it was a really great repair job. He was able to do the job for less that he quoted, which he didn't have to tell me and could have pocketed the extra money. Instead, he gained a loyal customer. I highly recommend using B and B Collision Corp. read more

They charged me a small fraction of what a big shop cost and saved me over $1000.

I had a repair done of my car today . Randy and all the staff at B and B collision were very courteous and I have no complaints for the work . Their quote was very reasonable as well and I did get quotes from a few places .They even went an extra mile and cleaned the car for me. I would highly recommend them . Thanks .Asad read more

Years ago I was referred to B & B for major repairs on my brand new work van. I've since used them for three other repairs on various vehicles and now I'm bringing my daughter's car in. I guess we're accident prone. The good news is that I don't have to think twice - B & B is professional, honest and pre-approved by my insurance company -- State Farm. read more

Great people and great service. Went above and beyond to make sure the damage to my door, window and head unit was fixed properly. Wes is very helpful and kept me updated throughout the process so I never was questioning the status of the repair. Would definitely recommend to anyone needing car repairs. read more

I had a wonderful experience with B and B. After an accident that caused a considerable amount of cosmetic damage to my car, I went to B and B for an estimate. Turns out, I had to use a different shop for an estimate for my insurance company, but B and B was still happy to perform the work on my car. Randy was in constant contact with me about the progress, and was relentless with the insurance company to make sure my car was fixed in a VERY timely fashion. The work was fantastic, and they even went the extra mile and did little things like polish my headlights and buff out some other small scratches. I would highly recommend this shop to anyone who needs work done on their car and likes to be kept in the loop about what's going on. read more

I backed into another car with my brand new vehicle! I was heartbroken, but B & B saved the day! Extremely quick and with excellent results! Fair pricing too! The car looks new again. Highly recommend. read more

Brought my 2011 Cadillac SRX in because of a few big dents and scrapes. They did a fantastic job and were easy to work with. No pressure sales guys. They gave me a quick quote in less than 5 minutes of me walking in. I priced out a two other places and the others were $100 more expensive. read more

I destroyed my front bumper by parking too close to an icy snow bank this past winter. Thankfully I found this place!! I took my car in last month for an estimate and they were very honest and quoted me at a fair price. They had the repair done quickly and did a fantastic job!!! I feel like I'm in a brand new car now!! I was very pleased with the service and the staff was very friendly!! read more

They are the best in the business! Fair pricing, professional, quick turnaround, and always going above and beyond my expectations. Thanks B&B! read more

Got into a fender bender and went through insurance. B&B Collision was one of the recommended body shops around me and they had great ratings so I went with them. Randy was awesome and explained everything. They made sure my car was fixed quickly and she looks like nothing ever happened to her! read more

Unfortunately, I backed my car out of the driveway into a metal fence and sent my side view mirror flying into the lawn where it shattered. Oh, life's wonderful moments. I called B&B Collision and they asked me for my VIN number. After waiting about 5 minutes, I received a call back with a very reasonable quote. Randy ordered the part for me that day. It arrived the next day, and I brought my car in at lunch. It was done and looking brand spanking new within a couple hours (paint matched exactly). In sum, I had an uh oh moment that was 100% fixed within 2 days thanks to Randy & his team. I would HIGHLY recommend B&B Collision to anyone who needs body work done with quick turnaround and acceptable prices. Thank you, B&B Collision! read more

Where do I begin....I went to B and B collision earlier this month to get an estimation on my fender, headlight and bumper. Previous collision shops were quoting me $1600 dollars (OMG!!!) feeling defeated, I told myself to google one more collision shop, I came across B and B and their reviews were 5 stars! I went and Nick looked at my car and was like I can help you save money, I can save your bumper since it wasn't damaged on the outside! He quoted me $835!!!! Musics to my ears!! I mean the moment I walked in, everyone was friendly and professional!! What I greatly appreciate more was there were no hidden fees! I paid exactly what Nick quoted me! He estimated that it would take 2 business days, my car was done the day I dropped it off!!! I mean I felt completely like I was a priority to them! Nick kept an open communication with me from ordering parts to car being completed! I am just completely happy! My car look like a brand new car again and they washed it!!! If I could give higher than 5 I would!! B and B deserve 10 stars and Nick deserves a 10 as well! Thank you so much! I will definitely recommend to family and friends and for myself any future collisions! read more

I've been using this business for the past two years and on three different repairs. I have been pleased with the service and customer care on every visit. I've been taken care of by Nick each time and will continue to bring my car back for superior service at a great price! read more

My old Benz convertible had a number of run ins with various objects and the front bumper was dragging the appearance of the car down. These guys did a full strip and repaint, matched the 25 year old color perfectly and replaced a couple of broken plastic trim pieces. Looks great! Price was fair. Nice folks as well. Recommended. read more

What a great group of people! Randy, Wendy and Nick chat with you as if they've known you for years and I'm guessing many of their customers have had a long-term relationship with B&B. I watched as customer after customer came into the shop with a smile on their face and left with the same. Ask Louie (a fellow customer who sat next to me while I was waiting for my car)... he will tell you about their exceptional work and awesome service. I have to agree. I had a very small paint project for B & B Collision Corp and yet, they treated me like I had brought in enough revenue for the rest of the year. Super experience and surprisingly reasonable pricing for Dream Cruise-quality work. Very happy that I chose B&B! read more

I've had two vehicles repaired at the shop. B&B is fast and efficient. I usually have my vehicle back in a week or two depending on the damage. They also clean out your vehicle for you. Great attention to detail. If you're in the Royal Oak area and need vehicle repairs I recommend B&B collision. read more

Very customer oriented, with excellent service. Nobody wants to visit a collision shop, but when I need to , B&B is my go-to spot . Friendly, helpful and they do great work. read more

I wish every business was run this way. I had a great experience at B&B. I was in town for just a few days and on my brother's recommendation (who has been going there for years) I took my car up to Randy to look at. The edge of the bumper was coming off and I hoped that he would just need to screw it back on. Randy showed me where I had ripped the bumper out of its housing and to my disappointment, explained that to reattach the bumper properly, he would need to remove the bumper, repair the area and then reattach it. Randy did the work the same day and at a super reasonable price. No need to get multiple estimates. Just go to B&B. Randy is a really friendly, very competent and very honest businessman. Thanks! read more

My lady friend has had two of her beautiful cars worked on here. The first, a Lexus 430SC. Had a small scratch on the right quarter which was perfectly blended. They were also able to separately repair her headlight washers at a very reasonable cost. Shortly after, her Audi Q5 was involved in a minor scrape that was much more than that. She had just purchased it, so was upset about the accident. Worked with Nick and he explained everything they did, including the right rear door which was replaced. A less reputable shop might have been able to bondo or bump it, but they put the car back together as new. Removed all the trim, and chrome and perfectly blended the paint color and clearcoat. Trust me, I am a stickler for good body work and have had a few cars restored myself. Car was perfectly detailed in and out when I picked it up for her. Very impressed with the service and quality of work! read more

Amazing service, friendly staff and very thorough!! If you need a body shop there is no where else you should go!!!

Best body shop in metro Detroit! I've used B&B for everything from very minor bump and paint work to a fairly major project in which they cut all the rusted panels off my truck, fabricated new door bottoms and wheel wells, updated my front bumper and grille, and then re-painted just about the entire truck. The truck now looks better then it did when new! When I picked it up, it was completely clean, detailed and ready to go. I am very happy with the quality of workmanship and the amount charged was not "cheap" but still very reasonable given the amount of work done. Over the years, B&B has earned my trust and recommendation. read more