17MAR2026 5 stars We just had a new heat pump installed. I am happy. The process was very smooth. It all started when I thought about replacing our 15-year-old A/C unit. Fifteen years is near end-of-life and I would rather replace at our convenience and not on a burning hot July day. I contacted B&B via the form on their website and they called back within 20 minutes. Frank (sales rep) came for a visit that afternoon. We discussed all the possible actions and both of us decided the best option would be a direct A/C replacement. The important factors were 1) our A/C unit was on the roof, 2) you don't save a lot of money ($50-80/year) by spending more for a higher SEER. Frank came back the next day with a quote for 3 options: direct replacement, 2) slightly more efficient A/C, 3) heat pump for a much higher list price. But, Carrier's discount and Xcel's huge rebate made the heat pump the cheapest option. We live in a duplex so we and our neighbors decided to both replace the A/C with heat pumps. About $6100 including everything. We did do more research--just to be sure. Scheduling was easy via emails (we had to coordinate 2 households) and B&B sends text reminders, etc. We paid via ACH because "A convenience fee of 2.5% will be added to any credit card transaction." They came on time as scheduled. The crane hoisted the new equipment onto the roof and removed the old. The crew was friendly and kept us informed about the process. Completed within 2 days. Manny provided thorough instructions on how to use our new system. 05JUN2020 4 stars I am happy. Excellent service. Our A/C went out on 28MAY2020. I called B&B and they scheduled us for a repair visit on 05JUN2020 (first date available). They sent me an email confirmation. They called the day before with a reminder. Marco arrived 1 hour and ten minutes early.He spent 1/2 hour here and replaced the capacitor and our AC is working. Yea. They sent me a PDF version of the bill 5 days later. $250 USD. P.S. No one gets 5 stars on first experience. read more

B&B Heating & Air Conditioning - New heat pumps on duplex roof - Heating & Air Conditioning/HVAC Near Me - Wheat Ridge, Colorado

Very disappointed with this company. I paid over $1,700 in August to have my AC repaired, and now that the weather is warming up, the unit is not working again. When I contacted them to come back out and inspect the work they already did, I was told they would charge me $140 an hour just to look at it. For the amount of money I spent, I expected the repair to last longer than a few months and for the company to stand behind their work. Instead, I feel completely dismissed as soon as another issue came up. I would not recommend this company based on my experience. read more

I've used B&B to service my older furnace in the past and the most recent time was for a repair. I can say with absolute certainty that I will never use them again. The labor is charged by the hour even for diagnosing a problem, even if they diagnose a problem incorrectly. When they arrived at my rental property the tech called me saying he had identified the problem with the furnace and would replace the part. I approved the repair and asked him to call me if he ran into any issues with the part install because I was at my absolute max on price for this old furnace. He called about an hour later saying the repair didn't work, they needed to install another part for additional part fees and labor (on top of the $600+ I was being charged for the repair that didn't work). When the tech initially called me after diagnosing the issue he didn't once say that it might not fix the problem otherwise I wouldn't have moved forward. I told him to stop work and I called the office regarding the situation and spoke with the operations manager. During that call he admitted that it could have been a bad part that was installed but the only option to find out would involve me paying additional labor for them to remove the defective part and install a new one. BUT of course if we just decided to replace the furnace with them the repair cost would be waived. This is the most deceptive business practice I have ever encountered. If they installed a defective part why would I be charged MORE labor for them to replace it and check it's functionality? Why didn't the tech verify the part's functionality before calling me attempting to get MORE money for additional parts and labor and why wasn't I made aware from the start that I would be paying for a repair that might not fix the problem? In the end I paid $659 for labor and a likely defective part that didn't fix my furnace. Very dishonest practices. I wouldn't call them unless you have hundreds or thousands of dollars to waste. read more

B&B installed a humidifier in our home about 9 years ago. It isn't working so i called them out to repair it. The repair person verified that it was NOT working (already knew that) and said it had to be replaced. I am fine with that, however, in addition to the replacement cost, they are charging me $210 for an 1 1/2 hour service call to tell me that it wasn't working. This is a seperate charge on top of replacing the humidifier! They will not apply that to the replacement cost. I feel this charge is just not right and will use a different HVAC service who cares about their customers! Don't recommend them! read more

We recently called this business for a quote and nobody has returned our call. It has been about a week now with no return call. Not a good 1st impression. read more

Sebastian came on Saturday and helped us with our hot water heater and many other small items. He was terrific and did an absolutely great job! We have used B&B for years and they have always been exceptional to work with. Great company!!! read more

Literally the worst experience! It took 8+ months from start to finish for B&B to replace my water heater. You would think they would be familiar with a newer (2010) construction home, and it would be easy to do a simple water heater replacement. It wasn't. Starting with the estimator not knowing the current code and gas requirements needed for a tankless water heater to the installer having to come back six times, this has been a mess to say the least. Four failed city inspections later and over 24 hours of me watching them do one mistaken install or fix after another. Do not use them for anything. The are unfamiliar with codes, take multiple trips to do the install correctly and are downright rude. After complaining to ownership, the response was "this is how construction goes!" Incorrect, I've been involved in hundreds of home inspections and around twenty water heater installs in my career. Not the way it should go. Ever! They may be the cheapest, but it'll end up costing you way more in time and energy to get the job done. read more

I would not recommend using B&B Heating & Air Conditioning. The company lacked the ability to navigate an error involving thousands of dollars efficiently and honestly. Very disappointing experience. read more

Sebastian, Christen, and Devin at B&B did an amazing job. Replaced our two furnace's and condensers. Very professional and knowledgeable!! Would highly recommend. A plus. Lee Kunz of Lee Kunz Development read more

Here in Denver it snowed yesterday. I went to turn my heater on this morning and it would ignite and switch off. The heater kept cycling on and off like this producing no heat but cold air. I called B&B Heating and Air Conditioning, Let them know I needed assistance, they said they could have a tech out same day With a window from 1 PM to 3 PM. Tech arrived at 1 PM with face mask and booties over his shoes. He found the issue quickly, fixed the issue, he did a few more checks on they system. Waited and made sure that the heater was functioning properly before he left. The technician was very friendly and helpful, he answered all my questions. This place was a recommendation from one of my friends. This is the second time I've used this company and both times from initial phone call to repair have been flawless and professional. I will keep using this company for all my HVAC needs. read more

Woke up this chilly morning realizing that our furnace stopped running in the middle of the night. Freezing and frantic, we tried to troubleshoot ourselves but kept failing. 58 degrees in the house at 6:30am is not a fun way to start the day! We called B&B early this morning, desperate for someone to come out and diagnose our furnace. Chris and Leah were so extremely helpful and accommodating! They were kindly able to squeeze us in, and Terry came to our house to inspect our furnace. He instantly knew what needed to be fixed and what part was required. He quickly ran out and came back and got our furnace up and running within a couple of short hours! Life. Saver! B&B is extremely professional, considerate, great sense of urgency, and wonderful service! They treated us as a top priority even though our request was completely last minute. I don't know what we would have done without them, especially with the snow and colder temperatures this week. Highly recommend! Thank you so much B&B!! read more

I previously used another company prior to B&B who showed up at my house without a mask and quoted me $400 just for an initial visit. I called B&B and they scheduled me for the NEXT day! Byron showed up from B&B and quickly provided the information on what needed a repair and let me know I would receive a quote - The last company had to access my roof for an hour and B&B informed me the problem was right in my unit as he had serviced many other units in my condominium. He was very professional and the company sent me a quote to fix it promptly. They wore a mask in my home and followed COVID protocol as well. So far I have had a great experience with them and look forward to working with them again. Thanks! UPDATE: Still recommend them! Marco Arnez came out and serviced the piece that needed fixed. He was quick and efficient! Really appreciate you coming out! read more

I highly recommend B&B Heating and Air Conditioning. We used their services in 2018 to replace a faulty furnace. The work was completed in one day while we were at the hospital recovering from carbon monoxide poisoning! We had them install a new air conditioner in May 2023. Excellent customer service, products and knowledgeable and friendly estimator, office staff and technicians. The prices were very fair for both interactions. I would not use any other company for our heating and air conditioning needs. read more

Been using these folks for years and have recommended to both family and friends. Great service straight talk - no hard sell for services or stuff you don't need. read more

Searching for a Carrier installer led me to BB Heating; they're highly rated, on Yelp and Google, and they really lived up to their ratings in my experience; they were able to install a new 2-zone heating system to replace our ~20 year old system the same week we gave them the green light. Cameron, Jerry and Sebastian were experts. They installed our new Carrier Infinity furnaces, and found a creative way to run the ducts the 96 AFUE system needed to perform. I'll be back to work with them to replace our ACs in a few months! read more

Absolutely the worst possible HVAC technicians and general business practices I've ever witnessed. Overcharged on replacement parts that in the end never needed to be replaced. Claimed to do work and troubleshooting but never once did anything. I reported their business to the better Business bureau. I will be contacting News Channel 7. read more

I had B&B replace our entire HVAC system a while back. They did a great job and the house has never been more comfortable. Recently, we returned from a vacation, and the system was not working. I called at 5:00 PM on Friday and within minutes I was on the phone with a technician who walked me through resetting the system and soon it was working at full capacity. B&B provided great service at both install and after--we have been very satisfied! read more

Purchased $27K Carrier Mini-Split AC system. Installed week of Feb. 13 and still doesn't work in May. I feel ripped off. No one responding. read more

I just had an annual A/C and furnace check up and cleaning. The expert HVAC journeyman walked me through my systems. I learned so much about my air electronic cleaning system that I did t realize that I had. He cleaned it with pressurized air outside (no mess indoors). He hosed off my air conditioner fan unit after checking that it is ready to work when the temperature rises. He also checked on the whole-house humidifier that he installed a couple of months ago. We discussed future upgrades to my whole house fan which I would eventually like to link to my smart thermostat. Also talked about future energy conservation technologies. I highly recommend B&B Heating & Air Conditioning! read more

I can always count on B&B to take care of my downdraft evaporative coolers, especially since we have very hard water. They have completed one difficult job after another, including installing room to room ductwork and new air diffusers. Today Rod did an excellent job getting the cooling units started and calibrating the entire system. read more

Terry installed a new a/c unit, furnace, and thermostat. He did a great job and explained what was being done each step of the way. He was prompt and finished early. He also thoroughly cleaned the work area before he left. I highly recommend Terry and B&B Heating and Cooling. read more

Luke called me when he was on his way. He then texted me when he arrived. We are being very cautious with COVID-19 and asked that the tech wear a mask and booties while in the house, which he did. When he arrived and rang the doorbell, he waited until we went out to the back patio. He was very communicative through text about his progress. This is our first experience with B&B Heating & Air Conditioning and we were very pleased. read more

We have lived in this house for 2 years and every time these guys come out they are friendly and helpful and very nice! I really appreciate them being on time and doing what it takes to get the ancient swamp cooler up and running! And my husband and I are super busy so the reception specialist always very accommodating to the random time slots we book. Great company!! Great people!! read more

Thank goodness for honest and dependable companies like B&B, woke up to a freezing house on a Saturday morning when our furnace conked out overnight. Called B&B for help, they were quick to get back to me with a scheduled window of arrival and got there as promised, got the heat up and running. They clearly explained the cause of the issue, and the repair recommendations and we had them back a few days later to get things buttoned up, and the cost was 1/2 the price I was expecting. Excellent service, technicians they sent were clean, courteous, wore masks, and made the entire frustrating experience a total pleasure. If you are looking for an honest and dependable company you can trust for your Hvac needs, look no further. Highly recommended. read more

These guys have been great. Always showing up on time, booties and masked. Very considerate. We had a bit of a complicated problem and they stuck with it through resolution. Lucas is great. He took the time to explain what the issue was and the plan to resolve it. He patiently answered all my questions. Highly recommend B&B. read more

Loved that they were using COVID 19 precautions. Rod and Kelly did an awesome job. Fast knowledgeable professional and clean. They took the time to answer questions and concerns. I would recommend this company any day!! read more

Really disappointed in my experience with B&B - these guys are rude, dishonest crooks. I had a very noisy but fully-functioning AC unit and called B&B to come out and diagnose the noise issue. They sent someone out who determined there was a mechanical issue causing the noise. He recommended adding more refrigerant to the unit as an intermediate step to see if it would help with the noise, so I accepted. That evening, the AC unit (which had never had a functional issue besides the noise) stopped working completely. I called B&B back the next day to let them know the unit had suddenly stopped working after the technician left and they sent someone back out to address it. Turns out the added refrigerant froze the AC system and caused a blockage, so the technician literally just ran my heat to thaw it out and then left. I was pleased with the service at this point. Then I got the bill. I was obviously fine with the charges for the initial visit (technician time + cost of refrigerant), but saw that B&B had charged me $166 for the second visit to simply thaw the frozen unit -- a direct result of their initial 'experiment.' I thought it was it an honest mistake so I called to straighten it out. I am shocked at how my inquiry was received and frankly appalled at how the clowns at B&B handled it. I explained what had happened and that I thought there was a mistake on the invoice...I was put on hold repeatedly while the question was passed up the chain. Finally I spoke to a manager, who was immediately combative and argumentative. He was genuinely upset that I believed it was an error for them to charge me to fix the problem they literally created the day before. He refused to waive the charge and went so far as to "remind" me that the invoice would begin accruing a finance charge if not paid!! Even worse, he tried to substantiate my "consent" to be pocket-picked with notes they hand write internally at B&B -- surprised they didn't provide themselves the title to my vehicle while they were at... Fair warning: steer clear of these guys. There are literally hundreds of other options in the area to use for your heating and AC systems that I guarantee will do a better and more honest job. So bummed. read more

We bought a house 2.5 years ago and it came with a 20 year old, heat-only furnace and, with my wife pregnant, we decided that it was finally time to get A/C in our home. We were referred to B&B through our general contractor and were extremely pleased with the quality of service they provided. They began by sending someone out to the house to evaluate what size furnace and condenser we would need to cool the space and that the unit itself would fit into the tight space where we had it hooked up. After that, it was very easy to work with their office staff to schedule an appointment for installation. The day of the installation, the B&B team arrived promptly at 8 AM as scheduled and were friendly and helpful right from the start. We had the pleasure of working with Marco and Rod and they sincerely impressed me with their knowledge, professionalism, friendliness, and quality of work. The installation itself was smooth and they even got the A/C up and running the first day. They came back the second morning to put the finishing touches on and then we were all set. On top of all of that, the billing department went out of their way to notify us about a rebate from Xcel that we qualified for and helped us take advantage of it. Overall, I would strongly recommend B&B for anyone looking for quality and friendly service! read more

Excellent service on our furnace. Our entire condo building uses B&B. Professional, proactive, customer-service oriented. I highly recommend them. read more

Great company to deal with. Helpful and courteous from the first contact with the office for scheduling to the technician doing the service. I have had them for routine maintenance and emergency service in hot and cold weather. They never let me down. Andy from the Rockville MD office was here this morning, on time and efficient. Excellent service. read more

Luke was the technician. He was knowledgeable and walked through all of the things he saw. No pressure to upsell anything. This was a routine cleaning and service furnace and AC unit. read more

Installed professionally and provided a 6month service at no cost. They fixed it so I could change filter more easily--no cost! Highly recommend them due to professionalism of staff on 2-22-22. Nice work B&B! read more

Rod was very helpful an respectful. He talked me through everything he did and set expectations. He discussed good and bad scenarios and suctions for everything. read more

If I could give these guys negative stars, I would. Someone came to diagnose the problem, gave us a quote & said they would be contacting us within 1 or 2 days. They never did and me, being nice, gave them a week to make contact before I took the initiative to call them to figure out what was going on. A lady answered, told me someone was supposed to have sent me something to sign, pay a mandatory 50% down, and send it back before they would even do any work. What a joke. Expressing the urgency of the situation ( I'm pregnant, have a 3yr old & it is 90degrees INSIDE) I gave them a card number over the phone & they assured me someone would be calling me back to make arrangements. NEVER HEARD FROM THEM AGAIN. It's been 2 weeks & I called a different company, had them here within the hour & will have the whole AC unit replaced within 2 days. In the meantime, they gave us a portable unit so we could sleep & live in peace. THAT IS WHAT A REAL COMPANY, WHO VALUES THEIR CUSTOMERS, DO. WHATEVER YOU DO, DO NOT CALL B&B!!!!!!!!! It will be a waste of your time. read more

Our humidifier was not working. I easily scheduled an appointment by calling B & B. Later, after the appointment was scheduled, B & B called again and offered an earlier, more convenient time, which I accepted. Sebastian showed up on time. He promptly analyzed the problem. Sebastian used his former knowledge as an electrician as well as his HVAC smarts to resolve the issue. He explained what the problem was and what he needed to do to fix it. Sebastian was friendly, amiable and very competent. A good experience with B & B and Sebastian. read more

The drainage system for the condensation from my air conditioner was overwhelmed by all the weather this summer, so a different approach was needed. B&B's technician, Rod, quickly diagnosed the problem, ran some basic tests to evaluate the current system, and recommended several different alternative fixes (at different price points), leaving it to me to decide which to use. In the end, I elected to have a condensate pump installed that would service only the air conditioning unit, at a price that I thought was very reasonable. Before he left he gave me a detailed briefing on how it worked--and how to tell if there should be a problem going forward. It could not have been a better experience. read more

Our evaporative cooler, which was installed by B&B heating and air-conditioning 17 1/2 years ago finally bit the dust. Terry and Kelly, and their team, disassembled and removed the old unit. it was replaced with a new air conditioner, and air handler, which we love. The work was completed in a timely manner, they were professional, clean, and a joy to have in put home. I would rate them more highly if I could. read more

I absolutely love it when I meet someone I know I can trust to do an excellent job at a good price. Thank you Luke, thank you B and B!!! You are the BEST! read more

We just had a furnace installed by B &B and they were wonderful. Fast, efficient and very professional. They were so friendly and knew what they were doing. The furnace we chose is perfect for our needs. Steve guided us to select which furnace would be the best fit for us. I highly recommend them to everyone! read more

Thanksgiving week. Contacted them Monday morning and they promptly fixed the furnace by 9 am the next day. Explained the problem and fix and gave recommendations as well . They were professional and on time. Would definitely recommend them to anyone. read more