Places like these can be a treasure land for mechanics but it's also a gamble because you may or…read moremay not find what you need. The yard size is quite decent with a variety of cars, trucks, and SUV's. I'd say there are probably 100-200 vehicles in there. The only problem is these so called "mechanics" that work in the place tell you they have the part you're looking, but when you get there they don't and you don't find that out until after you've paid an entrance fee into the yard. And it sucks even more if you had to drive several hours from another state just to get there to get ripped off =/ But it's a junk yard so I guess even the inventory system is a piece of junk Moral of the yelp: don't go to junk yards that are two, three states over just to waste your time and money. but for instate residents it's definitely worth a shot for the small fee

Not trust worthy. My experience was poor. Just glad it was not an expensive part. I attempted to…read morepurchase a door armrest for my truck and received a door handle from the wrong model. Description and picture they advertised was clear as day but was a total misrepresentation of what they sent me. Tried to get an RMA # to return the item but was unsuccessful. Left several messages but never a call back. I have a part that's useless to me but they have their $$. I can only hope that I can save someone else from the same mistake.

Service is number 1 I highly recommend O'Reillys the team is unbelievable and I a woman who needed…read morehelp and they were professional and very honest worker and were outstanding I will Not go to another auto parts store again

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

They are usually pretty good and helpful when I'm looking for something. I am a repeat customer and…read morewould go there again.

stealing parts from you car you won't even notice. Do not go. Worst towing company I've ever dealt…read morewith. Completely unprofessional and careless with vehicles. On top of that, they steal parts from your car that you won't even notice until later. Save yourself the stress, money, and frustration. Do NOT go.

This place has some of the worst customer service that I have ever experienced…read more Did I get off the wrong exit and end up in backwoods country?? Not only can they not even be bothered to help you in a friendly, let alone timely manner, but they are also patronizing. With the exception of one person, I think his name is Richard and he is Assistant Manager (I believe). He was helpful in his own way. This really place s*cks.

This is the worst place to go! Save time & aggravation and go to any other auto parts store! The…read morefew times I have been there were horrible experience's w rude unknowledgeable & LAZY staff! I went there recently to get new wipers and was told that their computer showed they were out of stock? I asked the FOUR employees who were standing around if I could look myself because mine were shot, to my surprise they were there w several other brands in the wiper dept.! I brought them to the counter & was told that sometimes they are too difficult to install? I was tired of listening to all this BS & went a few miles away to Auto palace & they had them and were happy to install them, which they did !What really got me was when I shared my experience to them they were not surprised 1they hear it all the time !I plan on reporting them to the corporate office. I WILL NEVER GO THERE AGAIN!

I've had nothing but great experiences with these folks…read more The first time I went to Elm City Auto Wrecking, I was looking for an affordable head unit for my old Pontiac Grand Am. They had a ton to choose from, and I ended up picking a Pioneer that resembled my old head unit. The CD player outlived my Grand Am and I pulled it out before calling...GUESS WHO?...to come junk my old Pontiac. After my Pontiac died, I drove around my mom's old yellow Chevy Astro van until that died. I bought a VW Passat and called...GUESS WHO?...to junk the Astro van. Drove my VW Passat for 4.5 years and when it was time to trade it in for a new car, I couldn't find the title. Since the Passat had a million and a half things wrong with it, I called...REALLY, YOU'LL NEVER GUESS WHO!...to come junk it. They asked me if I wanted to know how much $$$ they'd give me for the Passat, but I said, "Nope, IDGAF, just come lug it away!" I'd already gotten a quote from another company for $250 but since Elm City is a mile from my house, I had them do it instead. When they came to haul my Passat away, I was expecting $200 or so but they gave me $300 instead. I'll take it! Someday I may actually be able to trade a car in when buying a new one, but until then, I've got Elm City Auto Wrecking!

I was scheduled for a pickup and they never showed. Did not answer when I called. I rescheduled…read moreonline and they did the same thing. No regard for customer's time.

My car battery died at 4pm on a Saturday, and I was stressed and in a rush to get it fixed before…read morethe upcoming work week. Felix at O'Reilly was incredible. He helped me sort out my options, installed the new battery, disposed of the old one quickly, and did so with so much kindness. I would absolutely go back to O'Reilly, mainly because of Felix.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This part store is very great. The employees are very knowledgeable about parts, they go outside of…read morethe company to get parts if it is not in stock. Great job napa in new haven. if you want car parts, go to a auto parts store and not a retail store like pepboys or autozone

They had the part I needed, but terrible customer service. The guy behind the counter made me feel…read morelike he was doing me a favor by doing his job. Gave a snarky answer when I asked him a question. Like lots of parts stores, the place is filthy and looks like they haven't cleaned the counters in years. Prices are high. I won't go back unless absolutely necessary.

I have a 2019 Ram 3500 I went here because I had trouble on my axle (40 foot trailer) (Hotshot…read moretrucking) These gentleman inside today have been more than enough help! They looked up all the parts needed and gave all the advice they had. I'm sooo so pleased with this Napa! I would come back by here for any service I may need in the future! THANKYOU NAPA THANKYOU!