I got a great deal on a used Chevy Colorado. The sales rep Alex was very professional and easy to work with. Dan was was very professional and helpful also. He was familiar with that vehicle and recommended that we purchase the extended warranty, which I did. Unfortunately within 700 miles of driving off the lot the head gasket went out and vehicle overheated.So I towed it back to wait for the warranty claim to process for the needed repairs. The warranty company took a month to send an inspector out. The following week I received a notice that the warranty company canceled my contract due to a modification made to the vehicle by the prior owner. The team at Voice motors took care of me. They reversed the funds for the warranty contract and after discussing it with Ryan and Mitch they decided to cover the necessary repairs to get me back on the road.! This is my second purchase from Voice and first time having an issue and im happy that they were able to resolve it. Will definitely be back to purchase again in the future. They stand behind what they sell. Great guys to work with! read more

Voice Motor Sales - 2018 Colorado ZR2 - Car Dealers Near Me - Kalkaska, Michigan

so here's what happened to me, I took my car in for brakes. I came out to 1600$..... I dropped my car off in the morning at 9am. they told me it would be done by 3pm. so I went to work out and then came back to the dealership to try to talk with someone about buying my girlfa car in a few month. I asked if I could test drive one while my car was in the shop. a younger man told me he couldn't help me or he won't help me. I told him I can pull up my bank account and he could have a look if that made him feel better. hard no... unfortunately I want to let everyone know this and I'm not going back. horrible experience read more

Came in already knowing what I wanted, was actually pretty set on an 2024 equinox. Alex was our sales guy, he was very helpful and easy going. He showed me a few other equinox options in my price range and did his best to meet all of my car buying needs. would highly recommend voice motos and Alex for your next car purchase! read more

bought my first "big purchase truck" from the used lot about a year ago, 18 years old. Told me they did the normal check over everything and it was all good to go. driving home from the dealer the day I bought it and the whole wiper and wiper arm flew off. I have taken it to them to fix 3 not very hard things now because I bought the warranty and each time after them "fixing it" I have gotten home and had to bring it back to them again because it was not fixed properly or they messed something else up in the process of fixing it. Not very good communication at all throughout the whole service department. Just took it in a few days ago for warranty work on the wipers AGAIN but this time it was a little bit of a different problem, they told me it was fixed I drove a hour to get it and it was not fixed at all. Have not had one good smooth outcome of taking it there to get worked on. read more

Myself and my poopsie (yes you read that correctly) had been to many dealerships and because we are the couple we are we had alot of issues. With that being said...We found this dealership. Mitch was our salesman, we delt mostly with his assistant which the assistant was very nice. The other guys we delt with were nice also. Though I sense there might been a bit of awkwardness the men there were professionals, nice, polite, and most of all they gave us a great deal on a chevy equinox ls, the incentives, the trade-in. We warned them saying we will be back in 2 yrs to get another vehicle an give this one back. It's about time we found a dealership that can be trusted and you get treated right. I'm not saying anyone has to be a butt kisser I'm just saying treat them as a person that your about to keep coming back for life, who will share with many many many others go here go here kinda deal. Kindness isn't that hard people put your judgment behind you an do business make that money. All in all if more places were like this dealership and not focus on doing there customers wrong. Word of mouth can also hurt a business as well as help a business. read more

Voice Motor Sales - This is our new baby. Thank you - Car Dealers Near Me - Kalkaska, Michigan

The service department of this dealership helped me out in a big way when I was visiting from out of state and having trouble with my FORD truck! I was driving through Kalkaska, MI on a horse trip as part of the Shore to Shore trail ride across the state of Michigan. I was from out of state and was in a bind as the "check engine" light came on in my F350 Ford truck. I took my truck to Serra Ford early on the morning of June 6, 2024 before they were open and left it with an explanation of my situation. They called me at 7:15am and told me that they "would be happy to take a look at my truck in 3 weeks if i could leave it there?" I asked if they could even tell me if it was safe to drive? They said that they would have to evaluate it to find that out and that they didn't have any time to do that! I was furious with their lack of customer service for a FORD owner from out of state in need of help! So I called the Chevrolet Dealership next door (Voice Motor Sales) and they were willing to work me into their schedule and even offered to WALK OVER TO THE FORD DEALERSHIP TO GET MY TRUCK!!! They had to order parts and had my truck fixed that day! So the Chevy dealership fixed my FORD truck for me!!! read more

Stopped in to make an appointment to get my new key fobs programmed for my 06' Torrent. The following day, I was greeted both times by Jamie, who is a Service Advisor. It was nice to communicate with a nice, happy, and friendly person with a smiling face! The Service department was neat & clean, with a very nice waiting room and customer restroom. They got my vehicle in right away, and, took the liberty to look it over at no charge! They got it done quick. Thank you, Voice Motors, for a great experience! Will most definitely continue to do business here! read more

scheduled service over month ago and drove 4 hours to have it fixed they never got it I. to be fixed and want me to come back

Hands down the best dealership I've ever been to! Mitch and Amanda were absolutely wonderful working with me via text since I live in Birmingham, Michigan. They made the leasing process go extremely smooth and overall enjoyable. I made the drive up to Kalkaska (but they also do deliver) and I can honestly say I will lease many more cars through them! If your looking for a good deal, look no further!! Thanks again Voice Motors!! read more

Bought a 2015 Chevy Suburban and had a few things I wasn't happy about but Voice Motors went out of their way and accommodated everything I was concerned about. Definitely would recommend to others and they are also very knowledgeable about their cars. They have very competitive pricings and I bought my car for under KBB value. read more

I can not begin to tell you how IMPRESSED I was with Mitch from Voice Motors. My initial contact was via email through their website and within 10 minutes Mitch was in contact with me. He presented the cars I was interested in and gave me a great deal, great service and made me feel I was not just another number. Everyone is nervous about purchasing vehicles and just want a great deal Mitch went above and beyond to make sure I was well taken care of and even delivered the car to me at my home in Traverse City. I will never deal with another dealership or saleman in this Northern Area. I have already refered Mitch to several of my neighbors in my condo complex and hope he gets additional sales from them also. Thanks Mitch you have made me realize their are GOOD CAR SALEMEN OUT THERE!! read more

Mitch is an outstanding sales man, I bought a truck from him this week, my brother liked the way he treated me so well and the way everyone at the dealership treated us he also bought a new truck from Mitch. He went above and beyond the call of duty to make sure we were satisfied customers. He even text me and emailed me on his personal time on the week end. Thanks again Mitch I will send my friends and family your way for their automobile needs read more

I was able to do much of the purchase over the phone and email. Made things quicker and smoother at dealer. Salesman Mitch was always available, friendly and professional. Jim handled the final paperwork quickly and efficiently. I was in and out in about 30 minutes. I wish I lived closer for service. read more

What a great buying experience. Just when I thought I wouldn't be able to find a new truck that fit into my budget and had some options, I shopped all over the state for several weeks, Voice motors comes through and gets me into a nicer truck for less money. It was a seamless purchase. Mitch and the guys over there definitely know their product and what they are doing. They made it so easy I actually look forward to buying my next new vehicle from them already. They should be your first stop for a new Silverado, somehow they have trucks with way more options for less money than anyone around. Thanks for the great experience. read more

Best service you could ask for. Hit a Deer while on vacation, truck was out of commition had to leave it behind and go home. They kept in touch answered my questions quickly. They felt like the were my home town bodyshop. I would recommend to anyone. thanks for the great experience Voice Motors!!!!! read more

I sent an email asking for a price on one of their used trucks and all I got back was the information about the truck and no price. This is the second bad experience I've had with the same person and the third bad experience with the dealership. By the response I got I don't believe he even read my email. Worst customer service at a dealership I've ever had. read more

I had a great experience leasing my new car from Voice Motor Sales! Mitch was friendly, helpful and knowledgable with all of my questions and concerns. I drove to Voice Motors from the metro Detroit area and would recommend them to anyone! read more

Purchased a vehicle from out of state. Worked with Dan and Jessie and they both went above and beyond. Great deal and excellent service! Thanks for the new truck! read more

Stay Away! These people give salesmen a bad name. One salesman says they didn't have a chance to see what all was wrong with the car but the sales manager says they've had it on the lot for 30 days and need to move it. They had no intention of fixing anything without having the customer pay for part of it and didn't know when they could get it in. Highly noticeable oil leak, rear wiper could spin in circles, windshield was cracked, tires were bad, towing indicator didn't work, reese hitch had been badly spray painted black. They kept dropping the price but couldn't understand why no one was interested in buying it. Had they fixed the problems, they could have asked for a much higher price and earned a good reputation. Instead they preferred to try and sell a junker. I'll never be back nor recommend them to anyone. read more

NEVER buy a vehicle from Voice Motors in Kalkaska and don't buy a new Chevy truck. I purchased a new truck from them approx. 1 year ago. This truck has had a transmission shifting issue from the time I got it home. They have concluded this horrible shifting issue is "normal" and is adapting to my driving behavior. After a full year... wow how long does it take to shift right? They have offered nothing to take care of me, by fixing or replacing it. Im stuck with a $45K truck that does not shift right. This new GM tranny will sporadically "clunk" loudly, you even feel the jerk in your seat at times. They claim that's normal and cant be fixed. After much research I have found this issue in this transmission is very widespread, lots of people complaining about it. I started a case with GM to get it fixed or replaced and got the same treatment. Do yourself a favor and research this before you buy a new Chevy truck. read more

My daughter bought a vehicle from Dan. Even though we got a good deal, the vehicle needed coolant, windshield wiper fluid, air filter and an oil change. My husband was there prior to the sale so I thought that Dan would of looked over the vehicle to make sure it was ready to be purchased. I was wrong. When I brought this to his attention his response was that if he knew about he would of taken care of. He should of known about it, he was selling the vehicle. I expected more from this company. I have bought several vehicles prior to this and have never had this happen before. I bought 2 vehicles from Price Point and they filled both gas tanks before we drove them off the lot. Not impressed. Won't buy another vehicle from Voice. read more

I will never step foot on the lot again! The salemen were very rude!! I had money in my pocket to spend. We got there at 2:30pm and they close at 3. NOBODY ever came out to talk with us, we had to go inside and ask for a test drive. That's when the guy said we could only be gone 10 minutes and how were we going to pay for this? I told him by check and he said "you have enough money in the bank account for that. Who are they to judge me?!? That's when I left, went across the street to Northpointe Motors and bought a jeep :) read more

Voice Motors sold me a 2016 Corvette. Mitch Voice was very helpful and extremely knowledgeable about the Corvette products. The sales experience was extremely pleasant . read more