Greet your customers. I have been here 3 times and have never felt welcomed. This last time, I…read morewalked throughout the entire store and the ere were 3 people sitting in the back chatting, I walked right past them and no one said hello or may we help you. NOTHING!

Thank you Emily Bartholet, Bartholet Home Furnishings for taking such great care of our furniture…read moreneeds. By the way, Emily, a 3 time State Champion team member for my Lady Bear Golf Team (04-06)!

Dan K knew exactly what we needed when we arrived. We were in and out in less than 30 minutes with…read morethe recliner we wanted. Great service!

A friend of mine told me about AFW and their incredible prices, and when we discovered the bed…read morewe're wanting is half of what Ashley was asking, we knew we had to go. This is like a mini IKEA, complete with a cafe inside. We actually had to ask a sales associate for help because they were all busy. We had Justin, who was so kind and thorough with our order. My husband brought his truck, and we took our bed home that day (some assembly required). I highly, HIGHLY recommend Justin to help with your furniture needs. He wasn't pushy and knew we just wanted to buy the bed. We had some time between placing our order and pickup to wander around the store, and we loved browsing through the different areas. We will definitely be back next time we need to get furniture.

Great furniture. Even better personnel! Service was amazing. Highly recommend. We knew James…read moreWiggins from previous employment. He was so gracious to us in the past for our furniture replacement after the Harvey flood. Would buy from him because of his work ethics.

Today we went to Wiggins in Montgomery TX to ask the sales guy for leather cleaner because our…read morebrand new white sofa (that he, himself, sold us)had a blue stain on it. The sales man offered to sell us 40 dollars worth of products they had and said that is the best they could do. We have hoped the company would have been more accommodating than that. We understand that, if the sofa was couple years old, we would need to buy product, but this sofa is new. A High end store should be more customer focused. We are disappointed. Feels like we worked with a used car salesman.

I go in atleast twice a month to see what's new... friendly staff and can find some nice pieces if…read moreyou have a large home!

Service is above reproach great place to buy and sell. Molly the store puppy is a lovely delightread more

A new furniture store in Conroe, TX that offers plenty of style for everyone's taste…read more Pros Appearance/layout: This is a beautiful store with a well thought out layout. Right when you walk through the front doors, you'll be blown away by the size of the building and style. Service: I personally LOVE the fact the employees are not commissioned based solely on you do not get any pressure to buy. It's a unique but effective strategy. I honestly buy from here because I can take my time and receive excellent service when I am ready to purchase an item. Quality: Every item I've come across is built very well and is packed with style and quality materials. Play Area: I have never been a furniture place that offers a two store play area and will watch your child for up to two hours while you shop. I repeat this place has a PLAY AREA . They have excellent safety protocols and nestled in this area, there is a movie section for the "older" kids. To put into perspective on how nice this playground is, a lot of local moms come here specifically to let their kids play indoor. Cons: Price: I will admit the pricing is slightly higher compared to American Furniture Warehouse, Ashley or Bell Furniture. If you're balling on a budget or are looking for some cheap then this place is NOT for you. If you're in the area and looking for amazing furniture give this place a try.

Initial in-store ewxperience was positive. The store layout is nice and we were helped by a…read moremanager, Becca, who was knowledgeable, prompt and professional. That is where the positive experience ended. We ordered a bed, two night stands, two rugs, four dining chairs ands later a dresser to match the night stands. The dining chairs and bed were delivered as scheduled on 8/28. The chairs are white and there was/is black marks on them. It appears to have come from the delivery person's black gloves as he touched them when we pointed it out and more black appeared. He said 'that is normal' and took pictures as we expressed our difference of opinion as to whether white chairs normally have black marks on them. The bed was put together and the top or first cross-slat was not screwed to the bed frame. We brought this to his attention and left the room while he fixed it. We checked it after he left and realized he took the screw out of one of the middle slats to put in the first one. So we have one loose bed frame piece. We went to the store that day (8/28) and made them aware. The person at the 'desk' said someone would be in touch by 8/31. We have not heard from anyone so went back to the store just now and no one knows why we have not been contacted. The other items we paid for (couch/night stands/rugs) are somewhere with an estimated 9/21 arrival but no one know why it is taking that long. We purchased a dining table at Rooms to Go that was also delivered on 8/28 intact and professionally done. Totally different experience.

We bought from them twice and we were very happy with the price and how fast they were able to…read moredeliver. Would buy from them again.

Do not buy from this business! They lie and steal from you! We bought a sofa and loveseat from them…read morein January in 2017. We then bought a protection plan later because they suggested it. They told us it covered everything! Now, seems are opening up and pieces are breaking. We called to file a claim and told it's not covered! That it's manufactured warranty and it's past 30 days! This company does not practice business with integrity! Absolute sham! Do not buy here and if you do, don't believe the lies of this protection plan! Absolute thieves! Shame on all of you!

Great rustic furniture. My wife and I purchased a bedroom set on a Sunday, and it was delivered on…read morea Tuesday. All items were placed in the bedroom as we wanted. The bed was set up. All packaging was taken away when they left. A few days later we went back to purchase another piece for our bedroom. They loaded it up for us in the back of the truck and off we went. Very friendly and will be shopping there again.

We had been looking for days for two chairs for a coffee nook. We actually went to a store near…read moreSouthern Home Furnishings and couldn't find what we needed. We popped into the store on a whim and found the PERFECT chairs for our kitchen, comfortable, great price and they swiveled. Very, very happy with our purchase. Moreover, the staff was very polite and helpful, full of southern hospitality. Highly recommend you go by and see what they have.

This was the best furniture experience I have ever had. (no one pushing me to buy or following me…read morearound the store) The furniture they have is built with quality real wood and is put together exceptionally well. I bought a table and 4 chairs. They had to order it for me because it was not in stock. They were upfront with me about how long it would take and it came in on time. The store manager let me know when it had arrived from their warehouse and I went to pick it up. The customer service was fantastic through my whole experience. I would recommend Rustic Outlet to anyone that is in the market for furniture. I will be returning to get more furniture from them in the near future. Thanks for such a great experience!

Love the raw, unique furniture pieces. Nice people & super helpful. Awesome value! We will shop…read morethere again and tell our friends! It's your first stop for rustic furniture!

Wonderful experience! I walked into Homestead House in hopes of finding some accent chairs for my…read moreliving room. I have been on the hunt for about a month and this was my fourth attempt to obtain some help in getting chairs that would work for me and my home. I was greeted by Lisa, a fabulous designer who spent a significant amount of time assisting me. When it came to chair selection she took the time to ensure the chair fit my space and met my needs. Her expertise with fabric choices was exceptional. Extremely gifted designer! She requested I return with a sofa cushion and pillows to ensure we made the right choice. Wowza! The selection was perfect!!! If you want a team that will work with you, be patient and provide you the best possible design guidance... this is your place.

A treat to find a nice furniture store tucked in Old Conroe. The showroom is packed with…read morefurniture eye candy (Lexington, Henredon, Precedent +) and while initially refreshing, it turns into a sea of the same items in the same dreary brown/tan color pallet. With 2 sales folks who have nothing better to do in an empty store.. but play House, Designer or Decorator while holding their clipboards tightly to their chest - their knowledge and customer service was far off the mark and simply disappointing (ie - pathetic). To have 1 salesperson scrambling to find the price of an item online, when in fact it was on their showroom floor and the other one looking for a catalog only to hungrily dart out behind the counter when the next victim entered their door.. and when asked enroute to her prey what the status was on my item n potential purchase .. be told in a muffled tone "I'm sorry I don't have any time"... HUH?! We walked towards the door together and I gently said, "I'm sorry you don't have time to help me" she fumbled because how does one reply to a comment such as that when you're in a customer service position... Customer Service is first in my book and when you fail to execute on the foundation of your job (which should be the easiest) ... you've lost my business....