I want to sincerely thank Hannah at American Furniture Warehouse for the incredible customer…read moreservice she provided. She was patient, knowledgeable about the furniture and stock available, and truly went above and beyond to help me create a matching office set by thoughtfully combining pieces from both the office and living room sections. I was especially impressed by her dedication. I mentioned that I was starting my master's program the very next day and had already been everywhere -- including the Katy location -- without much help or luck finding what I needed. Hannah immediately took that to heart and did everything she could to make sure I could start this new chapter stress-free, without having to wait weeks for furniture to arrive. She truly lifted a huge weight off my shoulders during an already overwhelming time. Her kindness, effort, and commitment made all the difference, and I'm so grateful for her help. American Furniture Warehouse is lucky to have someone like Hannah on their team!

A friend of mine told me about AFW and their incredible prices, and when we discovered the bed…read morewe're wanting is half of what Ashley was asking, we knew we had to go. This is like a mini IKEA, complete with a cafe inside. We actually had to ask a sales associate for help because they were all busy. We had Justin, who was so kind and thorough with our order. My husband brought his truck, and we took our bed home that day (some assembly required). I highly, HIGHLY recommend Justin to help with your furniture needs. He wasn't pushy and knew we just wanted to buy the bed. We had some time between placing our order and pickup to wander around the store, and we loved browsing through the different areas. We will definitely be back next time we need to get furniture.

Great furniture. Even better personnel! Service was amazing. Highly recommend. We knew James…read moreWiggins from previous employment. He was so gracious to us in the past for our furniture replacement after the Harvey flood. Would buy from him because of his work ethics.

Today we went to Wiggins in Montgomery TX to ask the sales guy for leather cleaner because our…read morebrand new white sofa (that he, himself, sold us)had a blue stain on it. The sales man offered to sell us 40 dollars worth of products they had and said that is the best they could do. We have hoped the company would have been more accommodating than that. We understand that, if the sofa was couple years old, we would need to buy product, but this sofa is new. A High end store should be more customer focused. We are disappointed. Feels like we worked with a used car salesman.

I go in atleast twice a month to see what's new... friendly staff and can find some nice pieces if…read moreyou have a large home!

Service is above reproach great place to buy and sell. Molly the store puppy is a lovely delightread more

A new furniture store in Conroe, TX that offers plenty of style for everyone's taste…read more Pros Appearance/layout: This is a beautiful store with a well thought out layout. Right when you walk through the front doors, you'll be blown away by the size of the building and style. Service: I personally LOVE the fact the employees are not commissioned based solely on you do not get any pressure to buy. It's a unique but effective strategy. I honestly buy from here because I can take my time and receive excellent service when I am ready to purchase an item. Quality: Every item I've come across is built very well and is packed with style and quality materials. Play Area: I have never been a furniture place that offers a two store play area and will watch your child for up to two hours while you shop. I repeat this place has a PLAY AREA . They have excellent safety protocols and nestled in this area, there is a movie section for the "older" kids. To put into perspective on how nice this playground is, a lot of local moms come here specifically to let their kids play indoor. Cons: Price: I will admit the pricing is slightly higher compared to American Furniture Warehouse, Ashley or Bell Furniture. If you're balling on a budget or are looking for some cheap then this place is NOT for you. If you're in the area and looking for amazing furniture give this place a try.

We ordered a couch on May 28th. Received an email that delivery would be 6/26-7/10 since we changed…read morethe fabric. I have yet to receive any updates on this couch. I called Living Spaces yesterday and the lady said, "oh, you are supposed to be called tomorrow for an update". Of course...that was the answer. I am still waiting on a call, email, message....something! I've received nothing. It is near impossible to get a person on the phone or their chat.

We bought from them twice and we were very happy with the price and how fast they were able to…read moredeliver. Would buy from them again.

Do not buy from this business! They lie and steal from you! We bought a sofa and loveseat from them…read morein January in 2017. We then bought a protection plan later because they suggested it. They told us it covered everything! Now, seems are opening up and pieces are breaking. We called to file a claim and told it's not covered! That it's manufactured warranty and it's past 30 days! This company does not practice business with integrity! Absolute sham! Do not buy here and if you do, don't believe the lies of this protection plan! Absolute thieves! Shame on all of you!

Great rustic furniture. My wife and I purchased a bedroom set on a Sunday, and it was delivered on…read morea Tuesday. All items were placed in the bedroom as we wanted. The bed was set up. All packaging was taken away when they left. A few days later we went back to purchase another piece for our bedroom. They loaded it up for us in the back of the truck and off we went. Very friendly and will be shopping there again.

We had been looking for days for two chairs for a coffee nook. We actually went to a store near…read moreSouthern Home Furnishings and couldn't find what we needed. We popped into the store on a whim and found the PERFECT chairs for our kitchen, comfortable, great price and they swiveled. Very, very happy with our purchase. Moreover, the staff was very polite and helpful, full of southern hospitality. Highly recommend you go by and see what they have.

This was the best furniture experience I have ever had. (no one pushing me to buy or following me…read morearound the store) The furniture they have is built with quality real wood and is put together exceptionally well. I bought a table and 4 chairs. They had to order it for me because it was not in stock. They were upfront with me about how long it would take and it came in on time. The store manager let me know when it had arrived from their warehouse and I went to pick it up. The customer service was fantastic through my whole experience. I would recommend Rustic Outlet to anyone that is in the market for furniture. I will be returning to get more furniture from them in the near future. Thanks for such a great experience!

Love the raw, unique furniture pieces. Nice people & super helpful. Awesome value! We will shop…read morethere again and tell our friends! It's your first stop for rustic furniture!