Ditto Sean C.'s experience from April. I was just there this morning with my old Malibu and got most of the same treatment (minus the baseball experience). I've never left a Yelp review before but I had to do it for these wonderful people! To Mr. Brian, I wasn't opposed to a (dirty) handshake. I hope no one took offense. I felt you deserved some compensation. Thanks to all at B & K! read more

Amazing customer service and workmanship. helpful and respectful. thank for the help read more

I had a really great experience with this auto body shop in East Pasadena and wanted to share in case anyone is looking for honest, kind service. From the moment we rolled up, we were attended to by Brian and another mechanic Salvador. They were friendly, patient, and genuinely helpful. Even though I came in with a very small request, they took the time to help me out right away and didn't make it feel like an inconvenience at all. What really stood out was their generosity--they helped attach my car plate completely free of charge, since they knew we were local. It's rare to come across that kind of kindness these days. I would check with this shop for some quotes as they seem pretty approachable, and they clearly care about their customers. East Pasadena, go check them out! read more

Brian and Wolfe were amazing. I was in a wreck and was pretty shaken up and overwhelmed. Brian met me with so much compassion and patience, walked me through the process and next steps, and provided an estimate for my insurance company extremely quickly. Wolfe then made some adjustments that would not ruin the estimate but would allow me to still drive my car safely, all at no cost. They were amazing and I would highly recommend this shop if you need any car body work at all. read more

This collision repair shop was able to help me today. Raffi, the owner was kind enough to meet and gave me a written estimate for my repair and he said he could do the repair while I waited. I felt like it was my lucky day. Total cost $50. YMMV. I would suggest you give them a try. read more

B & K Auto Body - I couldn't bend it back - Body Shops Near Me - Pasadena, California

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Incredibly happy with the service I got from Brian and his team at B&K Auto Body! Had to get my bumper fixed after a small fender bender. Brian was extremely helpful, helped accommodate my schedule, and was upfront about the turnaround time (1.5 days). I dropped my car off in the morning and it was ready by the following afternoon. My bumper looked so beautiful It looks brand new and is perfectly aligned now. Will definitely be coming back if I ever need any future body work! read more

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Brian was the one that took care of me from the phone call to picking up my car. This place really makes you feel welcome and at home. I had a rear bumper and tail light that needed to be fixed. Estimate was on par/better than the other shops around. Value is there because the quality of work was amazing. Will be back here for all future body repairs. read more

Had a nasty run-in with a concrete post in a parking garage, and Brian and his team at B&K fixed it right up. Only took a day, price was fair (and he even charged me less than the initial quote), and they were super friendly and accommodating. Looks brand new, and they even managed to save my carpool lane sticker. Highly recommend this place for all your bodywork needs! read more

B & K Auto Body - Body Shops Near Me - Pasadena, California

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Really awesome place family owned and operated. Fair prices up front super friendly. I would recommend to anyone in the area. 10/10 service check them out!! read more

I came here to have my front bumper replaced on my 2008 Volvo. They did a fantastic job on the replacement and the paint job! It looks like it's brand new! They were honest and fairly priced. The owner and entire team are great, especially Brian and the talented man who did the body work (sorry I forgot your name) I definitely recommend B&K! Thank you! read more

David made the experience great, and I'll definitely be back if I run into issues down the road. At my first visit, he gave me a ballpark quote in less than 5 minutes. When I brought it back to get the work done, he gave me a detailed quote that actually came in lower than his initial quote. It was a very reasonable price for the work that needed to be done. And the shop completed the work on time and it looks great! What more could you ask for? read more

After searching for a good body shop, I found an amazing one. I felt the owner was honest by providing me the option of repairing my front bumper of my BMW M3. All other body shops wanted to give me a new one ( lots more $$) and it was the right recommendation. Not only did I save but are extremely happy with the quality work I received. read more

B & K Auto Body - Body Shops Near Me - Pasadena, California

This is the third occasion I've used them for three separate cars each time they did a quality work and gone above and beyond. Good people too read more

I had an incredible experience at B & K Auto Body. Brian will take excellent care of you! I was rear ended a few months ago and was so frustrated about the whole situation. I didn't know what to do! Brian took the time to walk me through everything and answer all my questions. 10/10 would recommend thank you B & K Auto Body :) read more

We're so glad we were referred to this shop for our bumper bracket mishap on our Honda Accord. It was a last minute necessity and they were open on New Year's Eve before Rose Parade chaos would ensue in Pasadena. We called twenty minutes before we arrived there and Brian met us in person, his team fixed our loose bumper in less than twenty minutes and we were on the road again. Everyone was so nice and helpful. We really appreciated it. I'm going back if my car has other issues. read more

Brian and Raffi were extremely helpful in quickly fixing the undercarriage of my Jetta! I brought my car in an hour before they closed and Brian helped me get it fixed free of charge. It was exactly what I needed and I've never had a shop do something like this pro bono. On top of it all, Brian was a fun hang while I was waiting for my car to get fixed -- endless baseball knowledge. Would recommend to anyone! read more

Brian helped me when i came to B&K and he was phenomenal. He identified exactly what needed to be done and gave me an estimate at a great price, and when to expect everything to be ready and went above and beyond to communicate and promptly fix me car and its like new again! When i came by to pick it up the rest of the staff was very friendly and funny, and it was a great experience and i would highly recommend B&K for any bodywork. read more

I can't say enough good things about B & K Auto Body! My car had an unsightly scratched bumper with a few deep chips, and they worked their magic all in under an hour after I showed up 30 minutes before closing. Raffi and the team were incredibly friendly, professional, and clearly take pride in their work. While I didn't have time to get a fresh coat of paint yet, the bumper already looks infinitely better, and I'm thrilled with how painless the process was. Not only was the price far better than the estimates from two other shops beforehand, but they went above and beyond by restoring my yellowed headlights for free! Raffi even took the time to show me how to fix future scratches myself, which speaks volumes about his care for customers. This kind of honesty is truly a rarity in the auto repair industry. I'm very thankful to have found a body shop that I can trust and will be back for all future car issues. Highly recommend B & K for top-quality work at a great price. Plus, you may even leave with a few words of wisdom from Raffi himself! (Will update with additional photos soon once the primer is painted over) read more

B & K Auto Body - After buffing, sanding, and priming (not yet painted, will add finished paint photos soon) - Body Shops Near Me - Pasadena, California

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Fast. Quick. Reliable. Consistent. Have been coming here for years and will continue to advise everyone to do the same.

I've been meaning to write a review for a couple of months now, and I'm so glad to finally share my experience at B and K Auto Body. I came in to repair some dents and scratches on my car, and from the moment I walked in, I was greeted by Brian and Raffi, who were both incredibly kind and helpful. This is a family-owned business, and I love supporting that. I really appreciated their honesty, attention to detail, and the quality of their work. It's clear that they're passionate about what they do, and that translates into a level of trust that you don't often find at auto shops. I'll definitely be returning in the future, and I'll be recommending B and K Auto Body to my friends and family. They offer fair prices, are not pushy, and got my car repaired in a timely manner. I couldn't be more satisfied with the service! read more

This is by far the worst auto shop I have ever dealt with. I brought my car in after an accident, and while the basic bodywork itself was okay, the paint and prep were absolutely horrible. The area they painted had flakes, and I had overspray all over my car, interior, and windows due to their poor preparation. I ended up taking my car back five different times, and every time the overspray was still not fully addressed. They even caused paint to come off in areas completely unrelated to the accident. Each time I returned, they kept my car for an entire day (or multiple days) and still failed to fix the issues. In fact, the condition of my car got worse after each visit. I still have something on my windshield that blocks my view when driving in the sun, and the final condition they returned my car in was unacceptable. I now have several new problems with my car that were never there before the accident--issues caused by them, not the collision. On top of that, the customer service was just as bad. Rafi told me he would speak with me after helping another customer, but instead he sent someone else, which felt disrespectful. You try to support businesses in your own community, but this experience showed me exactly why people go elsewhere. To make matters even worse, water now leaks into my trunk on the same side they "repaired." At this point, I am completely exhausted and refuse to go back for a sixth visit. Just as tired as I was of dealing with them, they clearly became tired of me--despite the fact that they never fixed what they caused. Do NOT take your car here. This has been the worst experience I've ever had with an auto shop, and I regret choosing them instead of going through insurance. There is zero accountability, and because of their poor prep work, my car came back in worse condition than when I brought it in. Avoid this place at all costs. read more

Very kind and friendly team! They were able to quickly help me out by checking the safety of my car after it got into a minor accident.

First shop in a while that didn't turn me down for having an older car (1994). Brian provided phenomenal customer service. Would definitely recommend. read more

This place is so accommodating for repairs. The plastic piece that covers the engine from underneath had come loose. I called and Raffi said to come over and they would take care of it while I wait. Sure enough, I drove over and within minutes, they had repaired the piece and the cost was reasonable. Really great guys, can't recommend them enough. read more

Brian was incredible! We scratched our car and was met with a scammer in the parking lot. The scammer offered to fix the dent but ended up making the car looks even worse, with a bunch of wax and loaded up. Brian took the car in for 4 days and make it look like new again! He gave us a reasonable price, got rid of the giant load that the scammer put on and paint the correct color. We are so immensely grateful for Brian and team for the job they had done. Every single region looks like new read more

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*Commercial Business Manager Review* Brian and his team are amazing, authentic people. I was referred to them by a business partner and have not looked anywhere else since. I manage over 70 company owned vehicles in Southern California and have had the privilege of B&K Auto being my primary auto body repair vendor. They are easy to work with, they understand that time IS money, and, most importantly, their quality of work allows for me and my employees to operate safely on the road. Their costs are better than competitive, they're affordable I genuinely mean that you are in good hands with B&K Auto. 10 out 5 starts if I can read more

I spilled paint on the hood of my brand new SUV. I didn't know what to do, so I searched for a body shop near me, and I met the most wonderful and gentle man named Brian. He helped me with the paint removal in minutes. I had been quoted an exorbitant amount by other shops, but Brian was honest and beyond fair. It is said good people are hard to find, but I found an angel in Brian. I can't say enough great things about this gentleman. Please, if your car has a booboo, don't hesitate to visit B&K. You will see for yourself what diamond customer service really is. God bless you, Brian. Thank you a hundred times thank you. read more

Quick and friendly service! Was recommended to me by my oil change spot, Bryan was great!

This is the 4th time I've used them over the last 15 years. I got estimates from 3 different shops and theirs was the lowest by $400 and $2800 -- always shop around folks. Since they have done perfect work for me in the past I went with B&K. Once again, perfect body work and paint job. You can't even tell I munched my door and fender. Don't be turned off by the small shop and old school messy office because they fix cars right! read more

I ran over a boulder in my Prius and damaged my right side rocker panel. I came in without an appt and they were quick (less than an hour) and super affordable - less than I expected. 10/10 recommend. read more

Brian and his crew at B&K are absolutely top notch. The paint on my Acura MDX had collected a fair amount of wear and tear, and I brought it in to them honestly just hoping to get the scratches out and be on my way. From the moment I walked in the door, Brian was incredibly kind and quoted me an amazingly fair price. No joke, when I picked up my car the next day it looked factory new. Honestly I'm still a little shocked at how great it looks. Not only that, they detailed the interior and even detailed out my kids' car seats -- something I never expected and would never have thought to ask for, but was so happy to get -- who wouldn't? On top of stellar work, Brian and his entire team put out a genuine, welcoming vibe. Every customer I saw had the red carpet rolled out for them, myself included. Highest recommendation. read more

So I've had this Car a few months, went to a funeral, and when I left there was a big scratch on the bumper. I mean not just white paint from the car that scraped mine but the black from under the paint. Frustrated yea , but you have to know a guy. And these guys are "the guy" . I did not take a photo of the before, I did for the after. So at least I have that. The hard part about all this is the down time of not having a car. So they told me pick it up the next day, and by the end of the same day they called, and said the car was ready!! Absolutely worth the money, time, and their craftsmanship. read more

B & K Auto Body - You can't even tell that the paint was scraped off, and the paint matches perfect - Body Shops Near Me - Pasadena, California

Amazing experience from start to finish. The staff was very friendly, the customer service was excellent, and the work was done quickly. They made the entire process smooth and stress-free. I'll definitely be back! Thank you guys!! read more

Many years back, my front driver door got torqued and would only open 3 inches. As that's a pretty severe safety issue - I called Hrant Auto in a panic, because that's what one does when they are panicking about their car, and he referred me to B & K Auto Body. From the moment I climbed out of my passenger side door, Brian was just great. He kept me calm, as I was very concerned about the cost of fixing my door. Brian took a look at it, put a wedge in the frame and fixed the door issue in less than 5 minutes. When I asked him how much I owed them, he told me to recommend them in the future. So, I told anyone I knew who had body issue to go there. Cut to 10 plus years later: I'm in a minor fender bender this morning. Nothing serious, someone clipped my mirror and the glass popped out and my check engine light went on. Of course, I called Hrant Auto in a panic - I got my check engine light sorted and headed back to B & K to look at the mirror. Brian, once again, was amazing. He took a look at my mirror and said they could get to it immediately. My husband and I strolled down to Vons and grabbed a seat at their StarB's to wait. About a half hour later, we walked back - my car was finished and the mirror looked great! Brian said he was able to fix it quicker than he thought, and the mirror popped back in. When I asked how much I owed, Brian asked me to leave a Yelp review. The kindness and care that Brian has given me each time I've gone there has been amazing. And every person I've sent to them for body repair has said the same: kind and caring. Thanks so much Brian and Raffi! And if I need body work in the future, I know who to call. I won't even need to check with Hrant! read more

I recently got a deep scratch on one of my door panels. I went to B&K on a recommendation from the mechanic shop that I recently began using (Hrant Auto Service) who also does excellent work so his referral meant something. I spoke to Brian on the phone and he told me to bring it in right away. Once I arrived, I was treated very well by Brian who came out to have a look at it. He had me pull it in and within 10 minutes or less had one of the guys remove the scratch completely. I was certain this was going to require serious body work and cost hundreds. I demanded to pay them more than what he asked for getting this done. I could not have been happier about the experience and will be back if I ever need any body work done. They easily could have pulled one over on me but were fair and honest which is a tough thing to find in this business. read more

Absolutely fantastic service at B&K! Everyone here is so kind and genuinely eager to help. I had an issue with my car's underbody shields and when I called, they told me to come in right away. Even though they were busy, they had me in and out in about 20 minutes--truly impressive! A huge shoutout to Brian--he was incredibly friendly and went above and beyond to make sure everything was taken care of. I'm so grateful for his quick and kind service. Highly recommend this place, and I'll definitely be coming back! :) read more

I handed them a job that took a ton of elbow grease, that most places probably wouldn't deal with without a part, and they handled it. Three people working super hard. And the value was great. Will definitely come back here. read more

I have had two amazing experiences at B&K for two separate cars that were damaged. In both cases, Brian and his crew got the job done cheaply, efficiently and well -- and i know for a fact that in the second case, they saved me somewhere in the neighborhood of $2,000 (i had already gotten a quote from another auto body shop, thank god i still had Brian's business card). highest of highest recommend for any auto body needs. read more

Best customer service ever. I dealt with Brian and the owner Raffi. Its not always easy being a woman and dealing with car issues. I dont know anything about fixing cars and they could have easily given me any price to fix the huge deep scratch my son left from loading his bike into the truck bed. Instead they literally fixed it on the spot. Its obviously not back to how it was but they made it almost invisible in 10 minutes. They were so kind and helpful. I highly recommend coming here for any auto body issues. They are good people and extremely knowledgeable. Thank you Brian and Raffi!!! read more

Extremely grateful for the service and business Amazing work , driver fender was repaired, and hood was fixed ( had a small indent ) all was done in 1 day & I love how it came out Thank you everyone who put time and working into my car I'd recommend for any of your car body needs ! read more

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