WARNING!!!! Very dishonest company. Im amazed they are still in business. They sale bad parts, then they make u wait weeks for parts. When u ask for a refund they start making up excuses not to give ur money back. Dont spend ur money and time with a shady company, dont get scammed out of ur hard earn money and time.... read more

They never answer the phone at all. Really bad customer service... never call back even if you leave voice message.

As you can probably see by how many reviews I've left on here, I really don't like giving places bad reviews because I know it can really impact their business. However, this place really rubbed me the wrong way. About a year ago, I bought a used early 90s Ford 460 engine from them with a warranty on eBay that it was guaranted to be in decent running condition. They stated in the ad it is probably good to change the oil pan gasket so I dropped the pan and immediately found water in the oil pan. I called the owner because I thought this was strange and he stated it was probably beause they just powerwashed it. I found this unlikely, but took their word for it. After installing it, it had a badly blown head gasket on the passenger side that would shoot puddles of water out of the exhaust. So I pulled the heads and had them resurfaced and installed pretty much all new gaskets. After I got it all back together, it would still immediately put water in the oil, but not nearly as bad as before. However, I knew the block had to be cracked where the head gasket blewn badly on the passenger side. I tried contacting the owner on eBay, but they started completely ignoring my messages. I tried to get my money back through PayPal, but because they said it was over 30 days, they said no. So with the original purchase price plus redoing the head gaskets, I'm out about $1,500, a lot of time, and just have to get a whole new shortblock. Some communication about how they could replace it or a partial refund, and I definitely wouldn't be writing this review. However, after this experience, I'd definitely stay away from this place. read more

By far the most ridiculously low and offensive offer on an auto salvage. They were so far below other places it was almost comical. I knew our car was going to be crushed, not worth saving but really? A bag of aluminum cans was worth more according to your quote. STAY AWAY! read more

My car needed a mirror and a alternator and the only place I could find in my budget was at B R auto wrecking, they order from another location to bring to Vegas, It was worth, the price, it took only two days to get the parts. I really recommend it. Thank you! read more

I needed a fuel pump for my 2003 pt cruiser I met some guy named Gordo that told me about bnr I got my part and Im driving safe and sound thank you gordo read more

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This place is the most rude and disrespectful place ever I came in two weeks ago ordered the part then they said it'll be here Monday called Tuesday then they told me the car that part was coming off was crushed and then they said they bought one from auction come down a week later now they don't have that vehicle at all don't use this place all they do is lie read more

Worst customer service in human history. Warning to anyone that actually needs parts in a decent time to get their vehicle back on the road this is absolutely not the place to go. I purchased a rear end for a truck i have ages ago and i am still waiting on there parts guys to go ahead and actually pull it for me. Thanks b&r for completely wasting my time i hope sometime in the current millennium i get my rear end read more

I'm referring people to Rick as i type for all of their Chrysler parts since he was great help with mine's read more

B&R Auto Wrecking - 2015 Chrysler gear shifter - Auto Parts & Supplies Near Me - Henderson, Nevada

I needed a small part for a cover in my mini-van. The parts department at the dealer could only replace the entire fixture for about $300. He recommended Pick & Pull, who recommended B& R. Neither is a place I wanted to go, but At B&R Elizabeth & David were very helpful, and Elizabeth wrote down the exact place I could go to find the car which had the part. The whole process took me about 5 minutes. Very resourceful and helpful. read more

Stay away these people are crazy and extremely dishonest. I made my order and received an order number and was told to go the Henderson store and pay. I went and stood in line for 45 minute while they took care of one customer. There were three more in line . I couldn't wait another 2 hours so I asked if I could pay over the phone and they said yes the number was on their front door. I wrote it down and went home. They never answered that phone. 2 days later they still don't answer. I gave up. They have one girl at their front desk. All I was trying to do is give them some money. It was not possible. Terrible customer service. I ended up paying double somewhere else and felt lucky. read more

Stay Away from this company!! They sell you faulty engines that work for about a month and then even after paying for extended warranties, they still don't honor and make up anything to avoid replacing or refunding! Don't buy from this company at any location! You will regret it!!!! I would NEVER recommend B & R!!! read more

I was very disappointed in the way they handled my sale on the phone for a part that is available at their location by me!They were quick to take my payment but never disclosed that it would take 3 days to get the part. I was stopped by the police and almost got a ticket for no break light! I was let go with a warning but if they catch me again its a ticket. I called and was told the part was already with the mechanic and they will call me. They didn't! I called back the next day spoke to the nicest sales person Devyn Young that helped me so much and he was very professional and compassionate! He went above and beyond to help me and make me feel valued as a customer!! (If you need to order parts contact him:Devyn Young 541-248-2038) He was going to have his manager get my info to help me out! I need this part Asap!! If i knew they were going to take this long i could have ordered it online and got it today! I thought i was calling the store And i could pick it up the same day! Disappointed that they make you wait for a part that takes 2 sec to remove and is available at a shop by me!! read more

This is the second time that we've had an issue with B & R. This time we waited in line for over 30 minutes and once it was our turn the guy said to hold on because he also had people on hold. We were then received by the other cashier and we provided the quote number and they found it. We had spoken to them over the phone and they told us that we can pay in store and also pick it ourselves when we arrived. The cashier told us that we can't go back there because it's a private area. There is 0 organization between the people working there. This is the last time we will ever even consider B&R and we wouldn't recommend them to anyone. Horrible. read more

I ordered 3 spares for my 2003 gmc yukon because someone stole my rims and they said they will be ready for pick up 2/6/2020 at 1pm they will give me a call, they never called me and I show up at 3pm expecting to get my spares and they said that they have to be cut off and everything else the customer service is horrible I will never be returning again. I was going to buy the 392 crate motor in the lobby but with all the problems I'll find my stuff elsewhere read more

Great place for harrd to find parts at an amazing print point!!! My new first call location for all my automotive needs!! Fantastic customer service to top it all off!!! If you need anything call them first! Thanks again Matt we'll be back next time we need anything for our cars. read more

Fantastic service! My workplace needed parts for a Mazda that's not in production anymore, and B&R got us exactly what we needed. Their communication was timely, parts descriptions were accurate and their pricing was very fair. Big thanks to David who helped us with the process of finding us what we needed! read more

I came into this location after looking every where in Vegas and hands down this is the place to come when looking for your parts . 100% satisfied since the moment I walked in a special shout out to Beau for being so helpful, patient, and mostly knowledgeable. Thank you read more

I have credit card number fishing site concerns with AutoWrecking.com, aka D&B Auto Wrecking. They are NOT Better Business Bureau accredited and have BBB complaints on file. Almost 2 weeks after placing the order, they canceled the order for unknown reasons and never sent the part - but they still have it advertised online and on car-part.com ... Very suspicious, Please use caution. I ordered the part via phone through employee David S, and I provided all credit card info VIA PHONE. 10 days later, I asked for a status (if it shipped). After no responses, I sent additional emails and my calls not returned. Supervisor later said that isn't how they do business, and would contact me. They never contacted me either. I called back and was told my order was canceled for unknown reasons, and David S should have notified me, but didn't, and it will take 3 days for a credit card refund. I never received an explanation or responses, and the part is still for sale online. I'm very suspicious, and they have my credit card information. Avoid. read more

Eli and staff always go above and beyond to help me out when I need any parts for any projects I have lots of parts in stock and lots of options as well and if it's not available they can and will get it for you from their many locations out of state they also have vehicles for purchase. read more

Before coming here I'd used to go to Nevada Pic A Part, after a few of my husbands friends recommended us coming here, we came across an associate named Beau, not only was he very useful, but also very professional, I'd definitely come back.. thanks.. read more

So I gave a bad rating a while back and they asked me to give them another try. I did that today....they actually wanted to charge me to go look and see if they had the part on the car. They wanted me to drive 30 miles to look myself. I am so done with them. read more

BAD BUSINESS!! Purchased door from Dilon for a vehicle and it was being brought in from a different location. A day later I get a call that they decided to sell it to a different business because they are a bigger customer and they are getting more money for it. VERY UNETHICAL!! read more

I've had a lot of bad experiences with auto shops in Las Vegas. I think it's always KEY that a business communicates and is efficient in their work. Hats off to David and his team for being reliable and fast. Thanks read more

5 starts don't waste time going any where else every time I been here great service and selection. If you can't find what you are looking for the desks at the front desk will help you find what you need. One stop shop trust me! read more

I needed a part and I reach out to B&R auto wrecking and they founded my part and ordered it. the company that it was ordered from took longer then expected. B&R made it right and took care of my issue. I will buy again from them in the near futur. thank you read more

I called and ordered a fuel pump. This was on a Saturday. Monday I get a call and they had to run my payment again because the guy couldn't figure out how to do it. He then says your part is ready for pick up. I drive all the way across town. Just to find out that it wasn't even pulled yet. The customer service. Sucked. They don't say anything except. Not ready. He said it would be ready the next day at the end of the day. So I didn't go back that next day I gave them a extra day. Went in and the same guy says it's still not ready it not pushed to the back. This was on Wednesday. Call Tim the sales guy he says. What they aren't even backed up over there. He then says I'll send them a email so we can get it pulled. No reply from Tim. So I call today Friday. And Tim says I I got your message and just emailed them. Still two hours later. No call back so I called again and again they said sorry they still haven't pulled the part. Keep in mind when you go to the yard there are people pulling parts. So I don't understand why it takes a week to get me my part. They are not understanding of you're situation. And it's like it doesn't matter. So I asked for my money back. Now I have to wait 3 to 5 business days to get my money back whit a 2 week old child and no car for her dr appointments. Total joke. If I would have known they didn't take their customers needs seriously. I would have just ordered on line like I just did. I trust Casey Anthony running a daycare more then I trust this company. I trust licking the door handles of every 711 for 24 hours thinking I won't get the corona virus. Before I believe they will even give me a call back. How can management just act like your customers aren't important. As far as I see it why are you essential. If you aren't even taking care of business. It's a joke and someone needs to really decide if saving $50 dollars is worth. Not getting your part and having to go to autozone. Or ordering it on line. And while we are all struggling. Now I have to take money out of our groceries for five kids and wait for 3 to 5 business days. It will be two weeks from star of this horrible experience until I am refunded. I will be contacting the bbb. Thanks for nothing. read more

So we called the phone number looking for a part. We were on the phone for about 20 minutes until we were told there was one in Henderson for $45. We received a confirmation number and the next day headed to their shop. But their computer was down so after waiting about 20 minutes for it to come back up we decided to go back the following day. That day we arrived and gave the confirmation number. The clerk spent 20 minutes or so trying to find the part to no avail. He said there was one in Washington though and could have it shipped to arrive in a week. When asked how much, we were told $117. Of course we declined. Now we know this part may have been in better condition. But that much??? So then we called snd talked to Gaspar. He said he was in the Vegas location but would leave a note for his manager to call the other manager in Henderson to see what they could do in discounting it due to the 2 hours of time we wasted over 3 days. He said he understood. We asked him for a direct line to the Henderson store but he said they don't have one. But he assured us he would have his manager contact that manager and get back to us. It is now the next day and we have heard nothing. read more

I needed some parts for my toyota asap. I found through research that they had what I was looking for. When I arrived I was greeted by friendly staff. Beau was the name of the guy that helped me at the counter top. He was very professional and in a matter of minutes found the parts I was looking for. I went out to the yard and pulled the part and was out the door in a total time of about 20 mins. The parts were fairly priced and the service was great. If i need something else I will not hesitate to pay them a visit again. All in all a great experience. read more

What a great place to find parts! the yard was clean and organized. The Staff was friendly! This will be my first stop for all used parts in Nevada from now on read more

I just recently bought a car at auction and I needed a few parts for it. Beau at B&R went above and beyond to make sure I had all the parts I needed pulled for me and all. The quality of the parts were good as new... and this is a 17 year old car! I would highly recommend doing business with these guys! read more

Worst customer service experience. I called a day ahead and they still didn't have my hood ready. Waited over an hour and they still couldn't be bothered to let me know what was going on. It's 4 bolts. read more

This place Sucks ...I order parts they said they would be in Monday .....I go pick up Monday they say not there ......get a call Tuesday saying my part arrived on Monday and the Headlights i pay for in good condition ......arrived broken and it will be the same price no discount and if I want to return the part there would be 25% restocking fee this place is a JOKE .........Never buy here .....and No money back .....they Send a check ....Every junk yard around there is cheaper too.......Avoid read more

David At B&R w the Best Customer Service come get Ur Parts From David he will take care Of u everytime

I was very disappointed in the way they handled the issue that they messed up with my order...i went to this BNR auto Wrecking at 1701 Athol St Henderson, NV 89011. i order 3 items/parts. the lady Rey said the items will be shift and ready to pick up in 5 days( tuesday) and said there will be $10 xtra charge for shipment later i realized after i paid that i was charged $30. i assumed $10 per part..i paid upfront for 3 items/part..i came back after 5 days nothing ready.went back next day i got only one (1) item.the lady said the other 2 items/part are not available to sell. so they issued me a refund check (Wells fargo bank) same time i went to wells fargo to incash the cash. the bank teller CANNOT incash the check because BNR refund account is not updated in the system or is not set up..same time went back to BNR the manager named MAT who seems he doesn't care about costumer issue.he said i have to come back to the back next day ready to incash the check .same time i told MAT that the amount is not correct coz they did not include the 2 parts shipment fee they charged me.he issued me another check adding $10 (suppose to be $20) next day i got it incash.. now 2 days after the other part i received found out by my mechanic is not working/broken ,i waited 45 minutes to get my refund check. MAT finally gave me the check went staright to wells fargo again .bank teller said BNR refund is not set up again and my name spelling on the check is not correct.so i went back to MAT to get another check..WARNING!!!!Stay Away from this company!! They sell you FAULTY parts..Terrible ,dishonest customer service.. read more

Why would you have me come for a part I've been needing and when I get there its a bad part and ask if I want a refund. well I gotta wait ok well I came for a radiator and three times all no good and tell me sorry man . I'm giving you business and I made a mistake going used instead of new thanks for wasting my precious time read more

Horrible customer service, gave me the wrong part and argued with me when i tried to return it. Jeff the manager was also really rude and not helpful at all. Really disappointed. So i took my business to LKQ. read more

Couldn't ask for a better junkyard! Great customer service good people. They know their information with good knowledge and when you need help, they're right beside you! They work with you, so you get what you need for a cheap price, no hassle and a great experience. Plus everybody up there is nice and kind excluding Dillion and a couple other of the employees! read more

Stay far far away from this company, purchased a motor online, took over three weeks to even ship and when my mechanic received the motor is was in horrible condition. Had not been inspected like I was told. And to top it off it would not run read more

Awesome people! Very happy. They didn't have my part on site but Shannon found it among their sixteen stores. He shipped it directly to my house. This was a great referral from Nv pic-a-part read more