I am always so impressed with them. When the batteries on my key fob died, the dealership was going to charge me hundreds of dollars to fix it and reprogram it. I walked into O'Reillys and out within 10 minutes, they popped a battery in it and they didn't pretend like they had to reprogram it. All done $11 and change. Seriously, whenever I have an issue I go here first. They check your battery level for free, they check your codes for free, I am just so thankful for such a friendly, knowledgeable and affordable place And a special shout out to Michelle! She is my favorite and not just because she spells her name right lol I am super impressed with her knowledge and her expertise. Michelle S. Aka #MillionDollarMom read more

O'Reilly Auto Parts - That was so fast and so affordable. - Auto Parts & Supplies Near Me - Henderson, Nevada

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Had to come again as my daughter's car battery died this AM. It's 100 degrees at 9am but Justin was more than extremely helpful. Not only is he dealing with me, another customer, answering a call and answering questions from another associate, he never made me feel that he forgot about me. He multi-tasked and helped all of us with his calmness. We got all done within 15mins. Stressful morning but by 9:30am, we were fixed and on our way to enjoy the rest of our Saturday. Justin to the rescue! read more

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Ed was amazing and helped me out with what lights were on my car! Thank you so much! Will come back soon! read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Henderson, Nevada

Nice people ever would send everyone there for new or used car or cars Steve your man for the best service read more

Shout out to Mylan! She is very kind and knowledgeable. I bought air filters for my car and she suggested a couple other items that would be helpful for me. Thank you so much Mylan, I really appreciate your help!!! read more

I am so pleased with the staff at O'Reillys! Ed was so quick to help me figure out an issue I had with a fuse ! Thank you so much Ed for your attentive kind service. It was much appreciated. This guy is awesome!!! 5 star service!!!! read more

Went in, knowing what I needed, but not knowing where it was. The staff directed me to the correct aisle. He even walked me there. I bought it, used it, that's about it. read more

O'Reilly Auto Parts - Quick fix. - Auto Parts & Supplies Near Me - Henderson, Nevada

Michelle the store manager is AMAZING! The help I needed for my front headlight was taken care of. More than that, typically for this issue that was with my new headlight that I purchased, it's unrefundable" however she made an exception and gave me my money back. Costomer service like this these days is unprecedented. So very grateful for this automotive spot. I've been many times, they are so helpful. Merry Christmas All! read more

Dwayne needs to get retrained or fired. Quite possibly the worst customer service i have ever had the misfortune of recieving. Any one wanting to go to this oreillys, save ur time and go anywhwre else in the area. Dwayne was disrespectful amd refused to honor company policy. read more

Michelle is so amazing! She was so kind and was happy to assist me with what I needed. She has a great attitude and brightened up my day.

I didn't know what was wrong with my car and going into an auto parts store can be intimidating for some people, including me as I don't know how to fix my car. I was greeted by a nice woman named Michelle. She was extremely friendly and made me feel welcomed. She checked my battery. I need a new battery and she installed it right then in there I was in and out in less than 35 minutes. Michelle has amazing customer service skills and I definitely will be back for my car needs. read more

The employees at this location were very helpful with parts for my car. They were friendly, knowledgeable while helping me find what I needed!! read more

My car was broken into for the first time two nights ago. It happened at their store front and I know it's not their responsibility to help but one of the worker's cold attitude towards me was not what I needed. read more

Had a dead battery and j Needed it replaced. Wasn't interested in doing it myself. Got very expensive quotes from auto repair mechanics. Passed by O'Rielly and saw them replacing a battery in the parking lot. Got a great price and the employee replaced my battery quickly. People are nice and would highly recommend O'Rielly for anyone just wanting a new battery. read more

Went to drop oil and they were arguing who should do it. It's a free quick service that requires not a ounce of time I filled out form and waited an awkward few minutes while the employee gave his co workers grief about who should do it. There was absolutely no one in the store. Sadly this was the flag ship store in my eyes leading in customer service. Not anymore Avoid and go to Wal mart better prices read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Henderson, Nevada

Last time I was there I asked this tall man if he could install my signal light, he took the casing out of the rear of the car, looks like he got frustrated and walked away saying he couldn't or they are not allowed to do it and left it open and today I went to the same place to buy a cabin and air filter and asked if he could install them and he said he couldn't do the cabin filter, which I did on my own watching a YouTube video, o was gonna give him $10 so I get it keep it read more

Top notch service from Emmanuel and Justin - These guys made my battery swap a breeze and even helped me get a stuck terminal off and cleaned!! read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Henderson, Nevada

Rude service walked in twice to see if I would be greeted and asked for help. They all looked me dead in the eye and kept up with their conversations. I walked back for a third time after being in there for over 15 minutes to say screw them and they are rude and racists at this point. Minority woman don't go in there expecting help. read more

They just broke my a/c now this depends what they do to fix it. And yes they handled my car. Recharge ac in the low instead of high. Now there's zero cool air. read more

"Chico" had a TERRIBLE attitude while asked to check my oil. The easiest thing on earth. He rolled his eyes and when we came back he pointed to the oil I needed and asked ME to grab it. Worst experience at a place like this EVER. That man should not be in a customer facing environment at all. Lady manager was extremely nice and even apologized when I told her what happened. read more

They have most parts or can get them fairly fast. The prices are good, but if you are willing to wait, sometimes eBay is cheaper and sometimes without core charges. read more

Mark the manager is very knowledgeable and helpful. The staff is helpful too and made me feel comfortable when I asked a bunch of questions. I had to come in for various reason and each time there was no up sell which is nice. They did inform me of my options for parts ranging from least expensive to the more pricey ones. The point is they were informative and they let me choose what works best for me. The store is clean and organized so finding an item was fairly easy. If you need help or unsure of something just ask for help, but someone would have offered first more than likely. I will definitely come back for parts and help in the future for my car needs. read more

O'Reilly Auto Parts - New wiper blades. - Auto Parts & Supplies Near Me - Henderson, Nevada

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Just shopping for 2 small items.. 3 people working not 1 bothered to help me pay for my items but stuck on the phone for over 15 mins having difficulty using the computer. ‍ read more

SAM IS AMAZING! Oh my goodness went well beyond out of her way to help me with several problems was extremely helpful and patient. If they offer an employee of the month of award Sam no doubt is the employee to win that award! Highly recommend this location espcially if Sam is working very knowledgeable and patient! Thank you Sam for all your help! read more

So this is a busy place!! But what makes this location five stars is they know how to handle it being so busy!!! The employees here (I talked to three of them) are all super polite, friendly and willing to help. I stopped in and was looking for a scratch compound for a black vehicle. Rather than just pointing to something on the shelf, they took the time to ask about the scratch, look and feel the scratch and provide options on what I could do to try and buff it out. They took the time to offer suggestions. That was key. I can't say enough good about this place. I would definitely come here again! read more

The only reason I came to this store was because they said they could turn my rotors same day. They didn't. They also charge more than other stores so that alone don't go to them. read more

Literally, the worst auto parts store I have encountered. I came in because my car battery was old, and the car engine was dying in the mornings. I went in to ask about a battery change and alternator check on a lexus vehicle and they agreed to test. First stated my battery was bad, which I figured, but then I asked to check my alternator as well. Worker first states my alternator is all great, nothing wrong with it, and then 2 minutes later states it's totally bad, gotta replace it. This didn't make any sense and I was skeptical, so I decided to just ask for the battery change. Then, as he was ringing me up, he told me that they couldn't exchange my battery because it was a luxury vehicle. I wish he would have told me that from the very beginning. Decided to not purchase either the new battery or new alternator from O'Reilly and went to my mechanic in Las Vegas. Turns out my alternator was completely fine, and I only needed a battery change. Saved me $500 dollar scam from O'Reilly. Please stay away from them. read more

I really liked the service at this location. Michel was awesome and find me what I needed for my vehicle. She went out of her ways to find me the best deal. And it only took a few days to get my gas tank. I would definitely recommend this place. Thank you so much guys. read more

Chris has been a great help, playing the "Belt Game" we got everything set. This location has a great friendly, fast & helpful staff. Better than your average parts store. read more

Wouldn't recommend this location. The girl Sam working there is very unintelligent& lacks costumer service skills, as well as common curtesy. Accuses paying regular customers of stealing all because of driving a white truck similar to one that someone used to shoplift. Very unprofessional & unacceptable. read more

This place is disappointing. Honestly I only come to this place as a last resort when everyone else in town has failed me already. Today, I really thought they were going to pull through for me because I needed a transmission mount and they were the only ones that had one in stock - or so they said on the phone anyway. Theirs was priced almost twice as much as their competitor, but I was willing to pay the premium to get it right away. I show up not even 10 min after I hung up the phone for them to tell me their computer says they have one but they can't find it on their shelves. What a waste of time. This isn't the first time I've experienced an inventory error with these guys either. If you need anything more than some fluids or a wiper blade I suggest you go elsewhere. read more

On July 14 my Buick decided to have trouble starting.. stopped by before work Michelle and Joe were super friendly and had my battery swapped in no time! Thank you for getting me on my way super fast. read more

My wife's car battery died yesterday afternoon, and while her normal mechanic was closing, we called around to different places nearby. Samm at O'Reilly was more than helpful to confirm they could replace her battery, and she did it without breaking a sweat. I'd go back to this location if only for Samm's service and positive attitude. read more

Needed to do some work on a car. Came in to O'Reillys and described my needs. The staff especially Michelle went out of there way to serve me and put together everything I needed. Michelle was patient and kind she knew her stuff in my eyes Reilly is the best read more

Julie helped me today and she was really great ! i appreciated her extra attention to detail and she was very friendly

The staff at this establishment are wonderful. They even come with you to help. I hope the management appreciates them. Sincerely; Kambiz Amirshahi read more

I just want to say thank you to lisa and Daniel. it's workers like you that make oreilly's that great parts store it is you guys went above and beyond yesterday in helping me find the bearing I needed. As a bussiness owner I know the value of good employees and they are lucky to have you well done. read more

They always have the parts and products that I need I've never had a bad experience and their prices are competitive

When it comes to cars, I am completely clueless. I'm sure I'm not the exception. Any information I may know is gleamed from the Google gods. I walked into the store with a tear streaked face and walked with a smile on my face. During a time where people are abrupt (COVID) and short, ETHAN really made my day. He was knowledgeable, went above and beyond and answered all my questions. He obviously knows his job but most importantly, knows how to treat his customers to ensure that they will become loyal customers. THANK YOU ETHAN! read more

This lady has the worst customer service. A mans coming here for parts and can't even take a leak because she'd rather talk to her friend. This is BS!!! Fix this. I've gone through 6 vehicles and have never had an issue with any oreilys before now. read more

O'Reilly Auto Parts - Bad service- rather talk than help out a customer. - Auto Parts & Supplies Near Me - Henderson, Nevada