He e used pacific reality for our vacation rentals for 10 years. They always take great care in…read morehelping us make plans.

We were in the military for 20 years and had some 13 landlords for rentals. We have been dealing…read morewith Pacific Realty Rentals since our landlord shipped overseas and hired them to manage our home. This is, by far, the absolute worst manager we've ever dealt with - mainly because we never had any problems at all with the previous 13. The house we rent had known there were rats and had hired an exterminator. The exterminator discovered water under the house and "multiple places" where rats could come and go. We reported the problem and, now, over a year later, there is still water under the house and holes for the rats. No work has been completed. Because the rats were a pre-existing condition and we had done nothing to encourage them, under state laws, the landlord is responsible for making those repairs. Yet in a conversation, the agent I was dealing with claimed we were responsible. They, obviously, don't even know the laws applicable to their job. That conversation also contains comments about me and totally mis-represented what I said. If you're going to do business with them record everything they say (be sure to inform them of your intention, it's the law). I will be doing so myself.

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I live at 809 Glasgow, been there for over five years. I recently saw that sowins listed it for…read moresale for $475,000. We have an inspection every six months and we've been telling them that the front door/wall is caving in. Although it is in a great location the house is falling apart. Do not spend half a million dollars on this property. if you are looking to buy it get ahold of me and I'll tell you in depth of all the problems this location has. 5037288857 -Jared

I cannot wait to leave this pos apartment so I can push send. Mold leaks roaches!! Sowins is the…read moreabsolute worst company I have ever rented from. I was going through a nasty break up and I have a 4 year old. I was a month to month..which I have never been on. It seemed strange and scammy. Plus they come into YOUR HOME, every three months for inspection. Strange. I have nothing to hide. I am a very quiet clean person. THEY TAKE PICTURES! So strange. I loved the location. 3 minutes to work and across the street from the park. I was planning on staying...oh no..they had no plans on keeping me. Came home early from work because my son's nanny was sick and on my door was a termination letter telling me I had 60 days to get out. Fine this apartment was already starting to fall apart. They didn't even clean the carpet before I moved in and smelled like dog so bad that I had to use an epi pen twice because of allergic reactions, as I am allergic to pet dander. I had this light fixture in the kitchen and one bulb went out and they had to call an electrician to tell me that the whole fixture had to be replaced because ONE lightbulb went out?? There were 5 bulbs all together...oh an d roaches. That was fun. I keep seeing pest control but didn't think anything of it till I moved my fridge and there was a two little German cockroach's. I had to look them up because I've never felt so played and I couldn't believe that they would do that.to me and my 3 year old at the time. Oh and there is a AA and NA meetings that run all day and night in the church next door and my car was broken into twice. Hey Cristina I just wanted to let you know that EVERYONE and I mean everyone warned me not to rent through you. I should have listened. Please get a more secure location to rent to parents. Clean up the mold and roaches @ 641 Commercial. I don't care how long you have been in business, you need to work on humility as a human. A lot of people are struggling and to make a single mother homeless is just foul. DONT RENT THROUGH SOWINS.

Jeremy from Port Town Property Management is in my neighborhood supervising a rental property. I…read morejust popped my head in to say hello and commend them on their progress. Jeremy was rude, made disparaging comments, and slammed the door in my face. I am a community forward resident, realtor, and board member and am disheartened that someone in the real estate industry behaves so poorly. I encourage Jeremy take a class in community building and communication.

My experience with this property management company as a Representative of an Owner was deeply…read moredisappointing and raises serious concerns about their integrity and professionalism. Throughout my short time interacting with them, communication was inconsistent and often evasive. The most troubling issue arose when they attempted to accuse me of breach of contract due to court ordered change of representation for the owner of the property-- a claim that has no legal foundation . This was their way out of the contract due to my questioning of their leasing the property to an employee without proper pet documentation. Nan, the Port Town Owner and "Manager", ceased contact after being questioned about undocumented pets moving into the property. Though the documentation was later provided to the previous representative, the ESA pet paperwork was established, dated and documented AFTER being questioned which says enough. When bringing this up as a concern, Nan terminated the contract with 48 hours notice. In her termination notice she did not specify a reason which is necessary if she is making claims of breach. This is another example of where Nan appears overly confident in her assertions despite not knowing what she is talking about. Using a court ordered change of the property owners representation and its required duties as a pretext to terminate the contract was not only dishonest -- it had no legal basis and appeared intended to deflect attention from her own managerial failures. After consulting with a lawyer and reviewing the contract thoroughly, it was clear that her accusations were unfounded and if anyone, it was Nan and Port Town who breached the contract due to her lack of understanding a court order signed by a judge. They then withheld the money collected from rent and deposit for a month until they were sent a letter stating we would be moving forward with Small Claims. Nan, the "President, CEO, Property Manager" of Port Town seemed especially confident in asserting her claims. However, confidence does not equal legal accuracy. Despite her insistence, her interpretations of the contract and "breach" had no legal merit and it was in fact Nan who was in breach. Even more alarming, the arbitration clause she referenced pointed to an entity that two separate attorneys in Clatsop County couldn't find record of -- raising serious questions about the validity and enforceability of any of their contract terms. This entire experience felt less like a misunderstanding and more like a deliberate attempt to intimidate and manipulate through false assertions. That kind of behavior is not only unethical -- it's unacceptable in any professional setting. If you're considering working with this company, I strongly urge you to look elsewhere. Property management requires trust, transparency, and accountability -- none of which were demonstrated here. My experience with Nan and Port Town is they are opportunists who will take advantage of their clients and run when questions are asked. There are far more reputable companies who will treat tenants and clients with the honesty, respect and fairness they deserve.

We've both bought and sold a house with MVP. Excellent service, communication, and knowledge. If…read moreyou need a realtor, go here.

MVP Realty has been the property manager for our Tumwater rental house for 5 years. We have been…read morevery happy with their service! The vendors recommended and used have been professional, efficient and reasonably priced. Matthew and company update us regarding any issues and he just checks in with us to see how he can help. We interviewed two property managers, and are very happy with our choice! We highly recommend MVP.

I have been a long time tenant of High Five Properties managed units and can't imagine renting from…read moreanyone else. Lisa promptly responds to issues and maintains contacts and relationships with local contractors and services who fix said issues as they arise. She has always been fair and considerate and maintains clean lines of communication with her tenants, especially if scheduled maintenance is due (gutter cleaning, furnace, etc.).

Lisa was my landlady for almost 3 years and she was fantastic! She accommodated our move out…read moreschedule and made sure everything was in working condition. I appreciated her promptness in answering emails and any repairs. We had a large unit that was a great value due to her maintenance of the inside and outside of the property. Unfortunately I had to move to a new place, but if I could I would have her manage my future rentals. Lisa is reliable and trustworthy. If you are considering renting from her, I would go forward with that decision.

As a tenant, it can be hard to find a property manager who is timely, kind, and responsive - we got…read moreso lucky! Noelle was professional and went above and beyond to ensure our rental experience was as smooth and comfortable as possible. Highly recommend!!

I have never been more let down by a business than I was let down by Best Life. Run away from this…read morebusiness. Everything seemed really great BEFORE I had tenants, there was lots of open communication, she explained everything. I felt like we were partners. But then as soon as I had people interested in the house, I had NO INFORMATION given to me about any of the financials. I was not privy to their lease agreement, the amount of the deposit, anything. I was also not given any information about when payments would be disbursed until I reached out and asked. This didn't feel like transparency. I was finally given my first payment 12 days after tenants moved into my house. I received a very small fraction of what they paid on move in. This was expected! Expensive, but expected. What was not expected was the re-key fee that Best Life charged me. I left complete sets of keys, there was no need to charge me the rekey. This shouldn't have been a big deal, but I received nothing but defensive communication in response. No apology. She offered to remove the fee but didn't apologize, when I explained why I was frustrated she FIRED ME. That was it. I would have loved for this to be a great experience with no hidden fees--this business advertises pricing transparency--but instead, on my very first disbursement there was a hidden fee. Disappointing to say the least. ALL I NEEDED WAS AN APOLOGY, INSTEAD SHE FIRED ME. I have no idea what will happen to my poor tenants.