This gym is unimpressive and poorly run. Equipment is broken for extended periods of time, the…read morefacility is dirty, it is extremely hot in the summer, and certain employees are very rude and unprofessional. Sarah specifically was quite nasty and unprofessional over the phone and in person. They make it seem as if you have signed your life away to join their mediocre gym. I have also heard countless stories of past customers saying they were scammed or charged extra. 0/10 DO NOT RECOMMEND.

This gym is a scam, and I regret ever signing up. My friend goes to this gym and invited me to play…read morebasketball with him using his guest pass. Upon arrival, the staff immediately approached me and asked if I wanted to sign up. I told them no, as I already have a membership at Edge Fitness, and I didn't want to sign another contract. Despite this, they kept pushing me to sign up. After we finished our game, they kept bothering me about it. I told them the only way I'd consider it was if I wasn't under contract and could cancel anytime. They figured out a solution where they put me on my friend's account, assuring me that I could cancel whenever I wanted. After about a year, I became frustrated because the gym was poorly maintained--most of the machines were rusted. I decided I wanted to cancel my membership. I spoke to the staff, and they told me they'd contact the cancellation department and get back to me within a week. A week passed, and I heard nothing. I went back to the gym, and they gave me the same response. I agreed to wait another week, but still, no follow-up. After a third visit, they told me that my friend had to be on the phone or present to cancel the membership. I called him, but they made up another excuse. At this point, I was beyond frustrated. Why was it so difficult to cancel my membership? I told my friend to take care of it, as I wasn't paying for this anymore. After about a month, he finally managed to get me removed from the account. However, I later found out that they hadn't actually removed me--they'd just frozen my account and started charging my friend again. This place is incredibly shady, and I highly recommend avoiding it. The only reason they have high reviews is because, when you sign up, they pressure you to leave a positive review. If you don't, they'll continue texting and calling you until you do.

I recently signed up for the classic membership. They also offer a higher level with access to…read moretanning, red light, and massage chairs. The sign up process was very easy, and, at the time, they had a special for a penny registration fee. The staff is very friendly. The gym is very clean, and they clean the locker rooms every hour. The women's locker room is VERY nice with cool lighting around the mirrors. The equipment is brand new, and the gym was recently renovated. They offer an app and QR codes to make fitness and workouts easier. They have a ton of treadmills and cardio options. I have never had to wait for cardio or the weight machines. The other members are very kind and even showed me some tips on the weight rack after I asked for advice.

Bait and switch billing! Instructed an employee on phone to cancel my account was assured that that…read morewould be the end of it . Was also told by the same employee that he was going to put a freeze on my account and I would not be billed until I chose to unfreeze it. Well, I never chose to unfreeze it and reiterated I do not want the account. I travel throughout the country and I am not in Michigan anymore. They sent my account to an overseas company to attempt to collect.. Lie, cheat and steal your money. Look at the reviews and I mean really look deep they must be paying google to hide the hundreds of bad reviews but I found them.. buyer beware

Gym is not well kept. Mens bathroom urinals don't flush, sink sensors don't run, and sink drains…read moreand mirrors have green build up. Half the cardio machines click and rattle. Weight area isn't bad. The staff is very friendly and nice. Best thing about this location is the team. Would be great if they put money into the place to fix and update the locker room/bathrooms. Still unclear why they build a brand new La fitness off Van Dyke and then closed after a year, should bring all that new equipment to the 2 closest locations

I came here a few days ago on a pass from my friend - they offer 7 day free pass. The first day I…read moreused it, I went to Zumba and Fabricio was AMAZING - I wish I could have class with him all the time - he alone and that class was 10/10 rating. Now, the second day I went I scanned in with the pass and as I went into the ladies locker room I received a call from unknown number - I answered and it was a lady that was rude, then my phone service was going in and out - anyway I was told I needed to go to the sales desk to activate my pass. I walked up and experienced THE WORST attitude imaginable- Salena treated me unprofessionally and an annoyance by instantly saying " are you signing up or not" . I said " well I have 7 day pass and it depends on if I like the gym, staff and equipment, I was here one day so far, do people just instantly sign up on a free pass without experiencing the gym?" And she said " they just sign up". I'm confused that defeats the point of getting a week to try a gym out?!? Next, she said she was keeping my I.D. And I could get it when I left and I had asked her why she had to keep it and said it was her policy- which is fine but maybe she could have verbalized it. I still can't believe she is the sales manager. Shes VERY disrespectful. When I picked up my license I asked who was the manager and she said she was I said " and that's how you expect to get someone to sign up ?" And she said " you don't have to" and I said " well what if I wanted to ?!" She said " then do it " - WELP, You blew that SALENA. Selena does not have the people or communication skills to be SELLING memberships at a gym. For all these reasons I will not sign up and I refuse to finish my free pass. As soon as I left the gym I received an email with price deals that were cheaper than ever advertised. However, even a cheap price won't get me in there, it's too late. Lastly, the equipment is old but it did have different machines than my current gym which was nice, the machines are close together so you smell other B.O. and farts. No one wipes the machines down - I don't like the wet wipes I prefer the spray and paper towel. Lastly, the locker room floors were dirty and 3 women hogged the entire sauna by man spreading over the benches. To conclude I don't recommend going to THIS LA Fitness, there are so many options for gyms and you won't get treated like Sh*t. But, if you can find Fabricio teaching Zumba anywhere else , I recommend you try his class, you will love it!

Over priced and not even half the size of powerhouse but twice the price. Management is also…read morehorrible, personal trainers here don't know what they're talking about ether

There are some GREAT THINGS about Lifetime and some not so great...First the Great. They are very…read moreclean and have all the best equipment and lots of pools to frolick in. The Service is decent. Here is the Not-so Great..I pay well over 200 a month for both my wife and myself....OVERPRICED..thats 2500 per year...talk about inflation. I am over 65 and asked about the Silver Sneaker program...(they said they do not participate even though every other major Gym in the area does)..WHY NOT ? I am also a retired Veteran...no discount for that either..even though other gyms do. I am thinking of leaving due to the price.. but hate to do it since I have been a member for 25 years. Joined the first week the Gym opened in the year 2000. Here is my email... john.whitworth3763@gmail.com .. I would like to speak to the staff. Lets see how good their service is..!

Love this place as they are right next to a physical therapy center with lots of good help. The…read moremachines are inb good shape. They have quite a few and they are specialized. If you need help there are many trained staff there to help. Great place and very clean. I do like when the equipment is clean.

I have been a member of lots of different gyms but this is the best one hands down. The coaches are…read moreso motivating and fun especially Mo, Liv, and Sarah! It's a full body workout where you challenge yourself everyday.

They have definitely gone downhill. It is very expensive. They do not support pickleball, we had to…read morebuy our own net because theirs was falling apart. They let the basket ball players cut into our time. When I asked for their help, they shortened the pickleball hours. The gym is dirty. The locker room is about 100 years old. In the summer, it gets very crowded. The athletic director and regular director used to get to know us and notify us of changes. Now all they do is change the calendar and call it a day. The front desk staff is unfriendly.

The summer camp was disappointing mainly due to the staff. Every day it was some else or a memo…read morehome about petty kid stuff. The staff doesn't seem to be trained well to handle minor situations. My kids aren't angels all the time but they also aren't terrible and they'll make u feel like they are. Additional staff training is needed in my opinion. We do not plan to return to this location for camp.

Absolutely love this gym! Love that there are multiple different workout videos and they're…read moreconstantly updating. My favorite thing about this gym is that it makes me feel safe. The gym is locked 24/7 and only members or staff have access. This makes me extremely safe and at ease when I'm working out early in the morning or late at night and I am one of the few people at the gym. Although the HotWorx app itself could use some updating I do really like that it shows each level you hit based on how many calories you've burned. I feel like tracking my levels and my calories burned compared to the local leadership board motivates me each time I'm in the gym!

Thanks to the pandemic and having nearly every gym being closed. If the gym is open there are…read moreridiculous requirements because of capacity or mask requirements. Even though HOTWORX has the same requirements, I don't have to wear my mask when working out. My work out is in an enclosed sauna pod, it's just me. I have tried Hot Cycle (sauna temperature is between 125-130f) a 15 minute exercise that normally isn't to difficult then add the dry heat. It is rough. Like a knucklehead after doing Hot cycle, I then tried hot yoga. Mistake, huge mistake. I nearly passed out about 10 minutes in. Hot yoga is 45 minutes and after doing hot cycle for 15 minutes may have been to much. You need an appointment which is easy thanks to their app and its open 24 hours.