As I did not know any real estate agents in Brooklyn, I took a chance on-line where I found Donald…read moreLai to help my daughter find an apartment. The result was perfection : he instantly bonded with her and gained her confidence. He introduced her to a range of properties, quickly assessed her preferences and completed the search in two visits. My wife and I met him, when we acted as a sounding board for her on the final tour. She and we found Donald to be highly professional, knowledgable, thorough, personable and patient. His recommendations were totally on target. He also assisted in expediting the rigorous leasing process. We would unequivocally recommend as your real estate agent of choice in Brooklyn, as well has extending that recommendation throughout the City.

Worked with Donald to find a place to live in the NYC area. He is extremely professional,…read moreknowledgeable on the market and processes, and has strong connections to facilitate the search and buying process. Highlights: -Fast and concise communication -Quick turn and flexibility with last minute changes -Strong connections (legal teams, banks, etc.) and a great team to support -Had experience selling in a building we were looking at and was able to maneuver through the process to maximize negotiations for us -Positive attitude! Definitely one of the strong more seasoned real estate agents I've worked with. Thanks Donald!

When I cold-called the Agency looking for a realtor, they assigned me to Laura Merrill to help buy…read morean apartment for our daughter (student in NYC). Laura was incredible. She set up 23 (yes - twenty-three) viewings for me in a 3 day weekend and ran around with me the whole time. Kept her cool even when the showing realtor was late once and one time we couldn't get into an apartment. Helped me through the whole buying process - especially the paperwork to get into a co-op. Can't recommend her highly enough. Thank you Laura!

Working with Laura Merrill was such a pleasure. She helped us get 100% ready with our application…read moredocuments before even beginning our tours so that we could be ready to go when the time came to apply. She was responsive and gave great advice. Highly recommend reaching out to her if you're starting your apartment search!

Grant is fantastic. He helped us find our perfect new home in Hell's Kitchen and is overall a…read morestand-up guy. Our process was smooth and steady and he has recommendations for everyone along the home-buying path, which is incredibly helpful because it's quite a process, especially with co-ops. Not once did I have a question he couldn't answer or find the answer to. Thanks Grant! Note: I may be biased because I know his dog.

We had an amazing experience working with Teddy to buy our first home. As first-time buyers, we had…read morea lot of questions, and he was endlessly patient, available, and kind. He made the process feel manageable and helped us land our dream apartment in Brooklyn. We couldn't recommend him more.

I cannot recommend Craig Paulson highly enough!…read more I was going through a very challenging personal situation when I started my apartment search, and Craig treated me with immense kindness, empathy, and respect from day one. He went above and beyond to show me a lovely apartment in Brooklyn--complete with a private backyard--owned by a wonderful mother-and-son landlord team. But what truly set Craig apart was his dedication: he was quick in responding to communications and stuck with me through the entire application process, guiding me through every detail until the keys were in my hand. His professionalism, patience, and genuine care turned a stressful time into a successful move. I am incredibly grateful for everything he did for me. If you need a real estate broker who is not only dedicated and sharp but truly cares about his clients as human beings, look no further than Craig Paulson!

We had the pleasure of working with Craig Paulson recently on an apartment search for my 21 year…read moreold daughter and friend. Craig was amazing. He spent a whole day with the girls on a search for the perfect apartment and neighborhood. They truly found it In the Upper West Side of Manhattan. The rental process was not easy but Craig stuck with it and did a ton of work behind the scenes to secure the property. The girls are so happy and so are the parents. Craig also made their day of apartment hunting super fun for them complete with a ride through the streets and park on City Bikes. I highly recommend Craig for any of your real estate needs.

Joanna is an amazing agent who answered all of my questions and helped me more than any other agent…read morehas in the past! So kind and knowledgeable 10/10 would recommend

Joanna sold a coop with the HARDEST co-op board imaginable. They turned down a cash offer just…read morebecause they didn't like the Woman's mother! But, thank goodness, she got it sold. She has great people associated with her too for property readiness. She went waaaay beyond any real-estate agent I have EVER worked with and I have a LOT of experience to know She is better and smarter than any I worked with. ​

We worked with Emma for the sale of a coop and purchase of a townhouse - both in Brooklyn. She was…read moreamazing at both - for the sale she handled all the staging personally and had a great eye for small changes we could make that had a huge impact on the outcome. She also did a ton of marketing/networking with buyers brokers and hosted an incredible open house with record attendance (in a pretty mediocre market). On the purchase side she was very knowledgeable about the local market including renovation options/costs/vendors. She is well connected in the pre-market space and was never pushy but brought us interesting ideas along with getting us in quickly to see things we had found. She navigated a very drawn out purchase and was an excellent advocate with good instincts about when she should handle something vs the attorneys. We're a year past closing and she's still checking in, offering help with things that are dragging out, and is an phenomenal resource for any number of trades specialists.

We are repeat clients of Emma's - 3x over! She is so intuitive about what works for you as she…read moregets to know you. She helped us explore new neighborhoods that weren't on our radar and landed us an awesome condo in Clinton Hill, and when we needed to size up for a growing family she immediately thought outside of the box for us and found our dream home in Bedstuy. We can't speak highly enough of her - both in buying and selling. She is also very honest and always has the backup data and experience to support why something is priced the way it is, and as new buyers and sellers we needed the expertise!

This realtor changed their name. They were called - "Smart Realty LLC". Watch your back with…read morethem... They managed to shadow ban my friend's review here for her honest and horrible living experience of an apartment she leased through them and managed by Jonas Equities which she is still in court almost a year after she moved out. They withheld her security deposit and endure some atrocious harassments by a senior living in the same building.. They act like their not at fault. She reached out to them explaining the issues while she was still a tenant and they DID NOT CARE nor offered her an apartment to move into despite the horrible things she was dealing with paying rent every month!!! They never offered her a new apartment nor an apology while they were closing apartment deals weekly! These careless nobody's are the low of the low while only caring to collect your hard earned cash!. I'm here to make sure people shopping for "affordable" rentals don't fall victim to these terrible traps. Do your research before signing.

Must say, it feels great to pay $5000 for these guys to be rude, unresponsive and useless to you…read morewhen you're looking for an apartment! Thank God broker fees are ending soon. Avoid this company if you can.

Rolan absolutely knocked it out of the park for me. He was able to sell my condo that was in a…read morefractured condo building so it had its hurdles but Rolan did an underside job and even got me over asking price! Highly recommend Rolan for your sale

Highly recommend Angelica B to all of my fellow Brooklyn girlies. Angelica helped me and my…read morepartner get into our dream apartment in Brooklyn for a very fair monthly rent price. For context, I HATE brokers, especially New York brokers, they are always unorganized, anxious, and often don't listen to anything I say. Angelica was the exact OPPOSITE of a typical NYC broker - she is organized, calm, listens, and is very quick in helping you to get the apartment you want. I highly recommend hitting her up if you are looking for an apartment in Brooklyn - truly the best. Hope to stay in my current apartment for a decade and then reach back out to Angelica in 2035 for a new one.

I woked with Michael Zats to sell my apartment in Brooklyn Heights. He was, in all respects, the…read morebest broker I have ever worked with. The apartment was listed for sale in November, 2024. Several other brokers said it would be difficult, perhaps impossible, to sell then and suggested I wait until Spring. Zats had a photographer taking pictures the day after I signed the selling agreement and held an open house about 7 days later. He held two other open houses and I had multiple bids in 18 days. I especially appreciated that he called me on almost every one of those 18 days to update me on what had happened that day with my apartment. Zats had a strategy for selling the apartment, he executed that strategy and effctively communicated what he was doing to me. And key to this very successful sale is that he worked extremely hard.

Lior Leo Cohen is SO unprofessional and rude. Not surprised to see other negative reviews here…read moreabout his embarrassing conduct. We were setting up an apartment viewing and then he randomly just stopped answering the day it was supposed to be. I emailed, called, and texted him with no response. Finally called again a few hours before the showing and he tells me they have someone else signing the lease. It takes a matter of seconds to email me back to let me know, but instead I have to hunt you down, and somehow you think that you deserve a FIFTEEN PERCENT BROKER FEE FOR THE ANNUAL RENT??? Actually unreal. What an embarrassment to the Brooklyn Heights Real Estate name. Not interested in any other listings they may have had for me instead now. Learn to be professional and you won't lose business.

The agent that we worked with Suzanne was completely unhelpful and wasted our time. First, when we…read morewent to visit the location, I (a person of color) asked questions, but Suzanne responded to partner (a white person), never making eye contact with me. We're one of many couples who have less than stellar credit, but a fantastic income, references, etc and we were upfront about it. Even after she saw that we could clearly afford the apartment (I make 80X the rent) and we had an amazing reference from our landlord, Suzanne intensely scrutinized our application asking for documentation which was not required (like retirement savings account info). She then asked us for a guarantor. I managed to secure a guarantor (who was also Black), whose credit score is 700+ and whose income is on par with my own, and we were told that they still don't meet the threshold. When I asked the credit score threshold that they were seeking, I did not get a response. Instead I was asked if I wanted her to submit the application. THEN at the very last minute, Suzanne informed me that the rent was actually $700 more than listed on Nooklyn's website but that we would receive 2 months free. When asked where I could find this info on the website or in writing I did not receive a response. I truly believe that this bait and switch was an attempt to get us to withdraw our application and regardless, the apartment was not worth the $4395 net price they would appear on the lease. Still we were willing to consider paying since we'd given Nooklyn $1000 deposit and had gone through the trouble of finding a guarantor. Obviously, we did not get the apartment, but I do not even believe that Suzanne submitted our documentation to the landlord. As soon as she saw our credit score she seemed disinterested and attempted to discourage us from applying. Usually, a realtor would attempt to show you other apartment options, but for Suzanne we were just a credit score. A note of advice: if Nooklyn is unable to accommodate individuals with less than stellar credit regardless of income, savings and other factors just be upfront rather than wasting the potential tenants time. Or perhaps they just cannot accommodate people of color with credit issues.

We were shown an apartment by Andy, who was rude and unprofessional, complaining about the current…read moretenants (including off-color comments mentioning their ethnicity, an ethnicity that I share, which was awkward) complaining about his job, complaining about his friends, complaining about prospective tenants, to my partner and I -- clearly had a chip on his shoulder. He was frustrated and annoyed when booking times, and condescending and snarky to me whenever I asked him a question. We were stunned and utterly exhausted after the experience, and even if we liked the apartment, would not have continued with an application where we'd be forced to interact with him again. Yikes.