My husband and I use Royale Nail Spa on Friendship Road for our pedicures and manicures. we…read moreespecially love our Techs. Thai, Katie and Tammy. Everyone there is friendly and many of them know us and welcome us. Easy to get appointments and are punctual . Abby, the receptionist, is wonderful.

Not sure I've ever had such a bad pedicure. In town for a few days to celebrate my birthday with my…read moredaughter who lives near this business and while her toes turned out amazing, mine look like this. The hot stone portion was just plain torture. For some reason she thought my shin bones needed a hard hot rock massaged on them rather than my foot or the back of my calf. I gave it 2 stars because my daughter had a nice experience and everyone besides the woman who worked on me, was very nice and the salon looked clean.

I'm sharing my review to all platforms because had I read this and known how it would be handled, I…read morewould never have booked. What I shared on google: TLDR, not luxury, nothing special AND ALL MY NAILS FELL OFF IN TWO DAYS I wanted to wait until I'd had a little time to sit with the experience before writing this review. Turns out I didn't need that long at all! On Saturday 6/27 I spent about $390 on manicures and pedicures for myself, my daughter, and my grandmother. My aunt also got services amounting about $150 or more including tip. I went into it fully aware that this salon charges premium prices. I have absolutely no issue with businesses charging what they believe their services are worth, and I genuinely advocate for people making their money. My disappointment isn't about the cost. It's about what was promised versus what was delivered. I gladly pay for services and am never one to complain about cost unless, of course, the services were either not rendered or are deeply disappointing. The salon seems to market itself as a luxury, upscale, spa like nail experience. When we arrived, we were given a tour of the facility and a detailed explanation of everything that supposedly set them apart. They emphasized their cleanliness, disinfecting procedures, and nontoxic products. I appreciated that there were no chemical smells and that the salon was clean. It was refreshing to walk into a nail salon that smelled more like a hair salon. However, cleanliness isn't what makes something luxurious. In my opinion, properly disinfecting equipment should be the industry standard, not the premium feature. That's the baseline expectation. It felt like being asked to applaud a restaurant for washing its dishes. Because of the way the experience was presented beforehand, I expected something that actually felt elevated. Instead, it felt like a a below average nail salon service with a much higher price tag. Is it the nontoxic materials causing this price hike? I'm unsure. We spent about three hours there. During that entire visit, we weren't even offered a glass of tap water. There were no small hospitality touches that made the experience feel special. If I'm paying luxury spa prices, I expect something beyond the basics. Even my favorite local spa offers drinks and creates an atmosphere that actually feels relaxing and indulgent. As for the services themselves, I received basic Gel X extensions with a single color gel polish. My daughter and grandmother each received regular polish on their nails and toes. No designs, no elaborate nail art, no add ons. The one positive is that they redid my daughter's polish when she didn't like it without any issue, and I appreciated that. Unfortunately, the quality wasn't consistent across our appointments. One member of our party left with polish all over the skin and visible dead skin and cuticles remaining on both fingers and toes, which was disappointing considering the premium pricing. The salon also advertises a seven day guarantee if something happens to your nails. Initially I thought that was a reassuring policy. Unfortunately, today is Monday after a Saturday appointment, and I've already lost one of my Gel X nails. That changes my perspective on the guarantee because now it feels less like exceptional customer service and more like an acknowledgment that early failures are common enough to expect. For me, this experience simply didn't justify the cost. If I had known the service itself would feel so ordinary, I honestly would have stayed home and done my own nails. I already own Gel X products from Apres, BTArtbox, and Beetles. Or, for the same amount of money, I could have booked an actual spa day complete with massages, drinks, and an atmosphere that matched the price. I'm not saying this salon is bad. It was clean, the products didn't smell harsh, and the staff were pleasant. But if you're advertising a luxury spa experience, the experience itself needs to feel luxurious. In my visit, it simply didn't. Would I return? No. I'm glad we got a girls day together, because that's what made the trip worthwhile. But as far as the salon itself goes, I don't feel the experience lived up to its marketing or its price point. Update! 48 hours later TEN NAILS GONE. NEVER AGAIN. I did NOT ask them to redo my daughter's nails for free. In fact I went to reception to schedule to get them done again with the full expectation of PAYING. This idea that they went above and beyond by repolishing her nails is false and completely deflects from all the other quality issues mentioned.

I tried to schedule an appointment but when the system asked me to pay for my service there wasn't…read morea way for me to link the 25% off so I left my house early to get there to finish paying for my appointment. By the time I got there I was told the appointment was taken and that I needed to tell the technician that I had the discount . I'm not sure how I would've been able to complete my appointment scheduling with those instructions and not being able to finish my booking online. I was asked if I wanted to come back a couple of hours later or the next day. Nope, I found a place that was easier across the street for $35 cheaper.

I always enjoy going to get a manicure and p pedicute! The space is very clean and everyone is…read morealways so nice! The quality oh my services is great and I go once per month!

Extremely friendly staff, great pricing, and excellent service! my favorite nail salon!read more

I just want to say thank you to the entire staff who serviced me to prepare for my wedding! I spent…read morea few hours, but they were timely as I needed a lot done. The full set on my hands and toes were beautiful! My brazilian and facial wax were pain free. And the price for all my services was very reasonable. If you are a bride, come to Da Vinci. They will take great care of you!

This was my third time here and it never disappoints. It's such a beautiful spacious place and is…read morealways very calming. The employees are so kind and personable. They are very attentive and my nails always turn out exactly how I request. They do a marvelous job. The prices are fair and they take walk-ins.

Tonight was my first time visiting QA, and you best believe I will be returning! I was a little…read morenervous about going in a first. My natural nails are very bad, and I am deeply embarrassed by them. When the ache in my hands became too much for me to handle and I couldn't stand to look at my nails any longer, I set aside my fear and walked inside. I was greeted by a sweet woman (she may have been a trainee. I am not entirely sure. Unfortunately, I did not get her name.) She was so kind and very friendly as she got me started. Nicky, one of the lovely nail technicians there, took over my care and designed my nails exactly as I wanted. I'm obsessed with them! As I was getting ready to leave, another kind woman (who I believe may have been the owner. I sadly did not get her name either) came up to me, gave me a little hug, and asked me to come back to see her. She had seen the condition of my nails, and instead of making me feel ashamed about them, she provided me with additional care while I was there and said she would like to help treat my issue when I come again. I highly value professionalism, but, even more so, I respect a person's ability to show empathy and kindness to those they may not realize need it the most. Thank you, QA staff, for all that you do. This is quite possibly the best experience I've ever had at a nail salon. I promise for my next visit to make an appointment and try not to keep you past closing time! Also, let me not forget to mention that the price for my service was absolutely more than reasonable! Great quality at a great price!

I'm usually not the type to leave a bad review, but this was honestly the worst service I've ever…read moreexperienced. I've never had an issue getting my eyebrows done before, but this experience was extremely disappointing. I was rushed to the back and then left sitting there for about 10 minutes before anyone came in. When the girl finally came in, I explained that I only wanted my eyebrows to look fuller. She didn't acknowledge me or communicate with me at all. She rushed through the entire service so quickly that she was literally dropping her tools while trying to finish. Despite telling her I wanted fuller brows, she made them extremely thin. The service felt very rushed and rough, and she quickly wiped the leftover wax off my VERY rough.., handed me the mirror, and walked out without even asking if I was satisfied or if everything looked okay. The lack of communication and attention to detail was extremely disappointing. I understand that everyone has busy days, but still very disappointed.

I absolutely LOVE this place! I've been getting my nails…read moredone for years, and they've never turned out exactly how I wanted until now. SONY is amazing! He's the best nail tech I've ever had. He does my nails exactly like the reference pictures I show him, down to the smallest details. I truly couldn't recommend this place more. I won't go anywhere else!

So my pedi tech was a man, don't know his name- great job!…read moreNail tech was Kim. She was SUPER CUTE, funny & did a great job- attn to detail!! For mani & pedi $55 + $10 tip Will be back. Q Nails is good, but this place is WAY better!

Like going here except time and times there's a language barrier. overall, I would give them an…read moreexcellent rating.

Iv been coming here for years and always loved the service, Lisa and violet did my nails today and…read moreviolet gave me such a good massage. I almost feel asleep in the chair lol highly recommend!

Came from out town for a wedding and had an amazing experience! The ladies were super kind and…read moreprofessional. The atmosphere is nice and calming and clean. I had a gel manicure that came out great! The pricing was also so great. The tech took her time, did really detailed cuticle work and precise color application. Would definitely recommend!

Started off with the Deluxe Spa Pedi ($30) and it was wonderful! All kinds of oils and scrubs and…read moremassaging including with hot stones. It was very nice! The spa chair massage feature wasn't the best I've experienced but it was good. Just not very strong. The girl who did my toes didn't speak English so there was no small talk which is awesome in my book! Had my eyebrows and lip waxed too! The wax temperature was perfect! Overall a really good experience!