We had a wonderful experience with Susan. She is extremely knowledgeable and skilled at what she…read moredoes. Thanks to her expertise, my daughter's frontal lisp has been completely corrected. The progress was amazing, and we're so grateful for the dedication she showed throughout the process. Not only is she an excellent speech pathologist, she genuinely cares about both the children and the families she works with. I highly recommend her to any family looking for an exceptional speech therapist!

Susan Kasdorf is an extremely knowledgeable SLP. Her evaluations were thorough and her approach was…read morevery effective. We saw real progress thanks to her expertise.

I was contemplating on writing this review, because of the fact that my son is not enrolled in…read moreservices at this facility. However, my interaction with their administrative staff this morning left me wondering how many other parents/families experience the same interaction I had. I hate to leave businesses these type of reviews, but here my experience goes! I placed my son on the wait list several months ago after reading all of the wonderful Yelp reviews and this being so close to home. As we all know, there is such a high demand for speech services, so I was extremely glad that I was able to even place him on their wait list. Well, today I received a call from their facility. I was given the option of enrolling my son into two sessions (Thursday in the afternoon and Friday at 8am). I do understand that I selected the open availability selection, but seriously, 8am? That's the time I start work. Anyway, I didn't mention that to the admin lady. I asked her if I can give her a call back in five minutes. She proceeds to tell me, "I mean, I'm going down the list of parents who stated they have an open availability spot, so you can call me back, but this is a first come first serve type of spot." Or whatever she said at the end. Then she stated, "Open availability means you can come at anytime." Now, this irritated me because why would you try to be condescending? I also needed to consult the time with my husband given we work two different schedules and needing to confirm Friday at 8am would work for him. I would've also had to notify my supervisor who is extremely supportive. But, after she stated that I gave an attitude back and told her to remove my son from the waitlist then I hung up. I'm very disappointed given I felt this could've worked if she would've allowed me to confirm scheduling with 1. My husband and 2. My employer, however there wasn't much grace there which resulted in how the conversation ended. I hope your experience is better than mine! Good luck to all the parents trying to enroll their children in services.

Fantastic group of therapists, one on one care with your child. My wife and I have been very…read morepleased with the results and progress our son has made with this program. I highly recommend it to anyone who has a child with developmental delays.

STAY AWAY!!! I don't…read moreusually write reviews like this, but I feel like other parents deserve to know my experience. Small Talk Therapy felt far more focused on payments than on the actual progress and well-being of the children they're working with. As a parent, that's honestly heartbreaking to say. I went in hoping for support, guidance, and genuine care for my child's growth, but instead I left feeling like just another transaction. Therapy for kids should feel collaborative, compassionate, and centered around development -- not money. If you're looking for a place that truly prioritizes your child's progress and communicates with empathy, I would encourage you to do your research before choosing this clinic. This was just my experience, but it's one I wish I had known about beforehand.

Stay away. Go anywhere else if you need care for your child . This business does not work in a…read moretimely manner . Provides 0 follow up and only cares about there payments . After my son's evaluation they didn't even care to follow up on him and only pestered us about a payment even though they had yet to contact or bill the insurance company. They didn't even send the report in a timely manner telling us we'd hear back within 2 weeks but didn't even send the report to the insurance until 2 1/2 weeks later . Which my insurance has checked multiple times even with me in there office and there's no info or updates on there side from this company . It is nearly impossible to get ahold of anyone in this office and when you do they're the least helpful , knowledgeable or caring.

This ENT practice is owned by the husband, Dr Vadapalli, of one of the pediatricians at the…read morepractice we see for our son. This is who they recommended for a possible ear infection. The appointment scheduler started setting up a new patient profile, but midway through, I asked her to let me know what availability they had before we were added as a new patient. She said he could be seen this week, but Dr Vadapalli requires a separate hearing test before the first doctor visit, and if it's not covered by insurance, it can cost $250 to $500 in addition to the visit. I told her that makes no sense to do a hearing test before his ears were cleaned out, instead of after, because I'd want to know if his hearing was affected AFTER any wax buildup was flushed. I said I would agree to a same day hearing test, but wanted it done after the visit, because any wax should be cleaned first, and I'd want to know if we were in network prior. The policy was strict, but only with that doctor, so I asked to make an appointment with another doctor, instead, who wasn't available until next week. As she's completing the patient profile, I started reading through these reviews, so I asked to let me know if we were in network. I gave her our insurance information, and she confirmed we were in network for the doctor visit, but someone else would call me back to let me know if a hearing test would be in network. I asked her if they charged $250 instead of the insurance copayment, and she said they did not. After the new patient profile was completed, and we'd made the appointment, she said I had to give my credit card information. I told her I'd pay the copay when I arrived, but was not leaving my financial info. She said the card was needed to charge a $250 deposit, which would be refunded when insurance paid. I asked why she'd just told me they don't charge $250, only to say they actually do charge $250, and that she'd already confirmed I was in network. She said their policy is strict. I actually would be charged $250, before the visit. I cancelled the appointment. I have no idea how the doctors themselves are, but there are way too many red flags with their billing, and that required hearing test before blocked ears were cleaned.

I saw Dr. Saadat on 3/2/26 at the Valencia office. I was asked to pay for the services up front…read moreeven though I insisted on waiting for my insurance (Anthem) to process payment. I paid for the ear wax removal and audiology test as requested and was given a number for Keck USC Billing 855-532-5729, in case of billing issues. Within a week my insurance paid 100% of the services. I have been trying to get my money back since March 16th when I emailed customer service at Med USC with all my receipts and insurance EOB as proof of payment. I have made several phone calls and spoken to several reps and supervisors trying to get my refund to no avail. USC has stated that the SCENT billing department will not get back to them with the funds and to approve the refund. I have also left a couple of messages asking for a call back from SCENT billing department but have not received any calls back. I see now that this is a trend for this medical practice. Please do yourself a favor and seek for medical care elsewhere unless you're a cash paying patient. Also, I see now why they have so many openings and are willing to see you right away.

I am extremely disappointed with how this therapy facility handled a situation that was completely…read moreoutside of my control. I had to cancel my appointment approximately an hour and a half before the scheduled session because I received a call from my son's school informing me that he was not feeling well and needed to be picked up immediately. As any parent knows, illnesses and emergencies do not happen on a schedule. Children can become sick at any time, and sometimes there is simply no way to provide additional notice. Despite explaining the situation, I was still charged a $50 cancellation fee. When I spoke with the bookkeeper, Gladys, there was no willingness to consider the circumstances or show any flexibility. I was told that the fee could not be waived or reimbursed, regardless of the reason. What makes this especially disappointing is that this is a facility that works with children, including autistic children. Families caring for children with special needs often face unexpected challenges, illnesses, sensory overload, and meltdowns that cannot always be predicted within a strict cancellation window. I would expect a therapy center serving these families to show more understanding and compassion. Unfortunately, this experience left me feeling like the policy mattered more than the well-being of the children and families they serve. Rather than feeling supported, I felt like just another number being charged a fee. As a result, today was my last session with this facility. I will be taking my business elsewhere to a therapy provider that values families, understands real-life circumstances, and prioritizes children over profits. I hope management takes the time to reconsider how situations involving sick children and family emergencies are handled in the future.

My nephew is in the Progressive Steps Program, and it has been an amazing experience for our…read morefamily. The program provides therapy for child development, including OT and speech therapy, and it has truly helped my nephew so much. When he first started the program, he didn't speak a single word. Now he is talking a lot more and is able to express himself, which has been incredible to see. The progress he has made shows how much care and effort the team puts into helping every child grow and develop. We also attend a group class once a week, and it's wonderful. It's a great opportunity for the kids to interact, learn together, and continue building their skills in a supportive environment. The teachers, Stephanie and Justin, are the best. They are patient, kind, and truly dedicated to helping the children succeed. I honestly love all the teachers there -- they create such a warm and positive place for the kids. I highly recommend the Progressive Steps Program to any family with children who may be experiencing developmental delays. It's a truly special place that helps children find their voice and reach their potential.

I am extremely disappointed with how this therapy facility handled a situation that was completely…read moreoutside of my control. I had to cancel my appointment approximately an hour and a half before the scheduled session because I received a call from my son's school informing me that he was not feeling well and needed to be picked up immediately. As any parent knows, illnesses and emergencies do not happen on a schedule. Children can become sick at any time, and sometimes there is simply no way to provide additional notice. Despite explaining the situation, I was still charged a $50 cancellation fee. When I spoke with the bookkeeper, Gladys, there was no willingness to consider the circumstances or show any flexibility. I was told that the fee could not be waived or reimbursed, regardless of the reason. What makes this especially disappointing is that this is a facility that works with children, including autistic children. Families caring for children with special needs often face unexpected challenges, illnesses, sensory overload, and meltdowns that cannot always be predicted within a strict cancellation window. I would expect a therapy center serving these families to show more understanding and compassion. Unfortunately, this experience left me feeling like the policy mattered more than the well-being of the children and families they serve. Rather than feeling supported, I felt like just another number being charged a fee. As a result, today was my last session with this facility. I will be taking my business elsewhere to a therapy provider that values families, understands real-life circumstances, and prioritizes children over profits. I hope management takes the time to reconsider how situations involving sick children and family emergencies are handled in the future

I feel so lucky we found on our path Progressive Steps. My son does Ot, social, speech and…read moredevelopmental therapy with them and ALL the therapists are AMAZING! Sheryl, the coordinator, is always available to help us with anything we need. I see my son doing every day better and better and with them I'm learning too how to talk to him in a way that he can better understand. He is happier then ever! If you are looking for good therapists to help your kid you want to have them!

I bring my grandson, since his parents both work. The team here are amazing. My grandson has just…read morestarted a few months ago and he is showing so much improvement I'm so very happy he was referred here. Even though I drive from Palmdale He's so excited when he see everyone and that makes me so happy.

A referral for speech therapy for my son was sent to this office nearly two months ago, and I have…read moreyet to hear from anyone. I have tried multiple times to follow up, but the office never answers the phone and voicemails are not returned. When families are seeking services for their children, timely communication is essential. Unfortunately, that has not been the experience here. If you are looking for a responsive office that prioritizes helping your child, you may want to consider other options.

I absolutely loved the speech services we received here! We had Nelli come im home weekly for about…read morea year and a half. My daughter's speech DRAMATICALLY improved thanks to Nelli. Nelli is amazing. She is so attentive, and structured in her sessions. She was able to redirect my daughter and consistently keep her focus on her speech session. As a first time mom Nelli was amazing at guiding me through how to help my daughter improve outside of sessions. She is extremely experienced and informed. We also worked with Chiara in office for make up sessions. She is also awesome and extremely caring. My daughter loved to see her as well. Overall, I recommend Speech for Young talkers. Whether in office or at home their team is all around awesome.

My daughter has been working with Ms. Chiara for a couple of weeks now and there has been a ton of…read moreimprovement!! Before, my daughter was completely nonverbal and there was no hope in sight. But with all of the help we are getting I can finally see the light at the end of the tunnel! The therapist here have helped me so much and kept me in the loop the entire time my daughter has been getting services. And I really can't recommend them enough