Zbylut Motor Works has been our go-to garage for years, and they consistently provide outstanding…read moreservice on our German cars. The technicians are highly skilled, detail-oriented, and clearly take pride in their work. The prices are very fair for the quality and reliability they deliver, and the turnaround time is always reasonable. Our cars run beautifully thanks to their care--highly recommended for anyone driving a European vehicle.

Vehicle brought in and was diagnosed within hours. Picked up same day. Similar experience as last…read moretime. Ease of mind and quality service goes a long way. Thank you again. Rob McAllister Amherst

Went there on the recommendation of a family member he was nice at first but then the car he showed…read moreme wasn't in good shape check engine light was on and a couple of other things also as soon as we sat down to sign paperwork all I heard was excuse after excuse not to finance the car first I told him I don't have much money to put down I guess he was in a good listener first he said $2,000 then 1,000 then he said a cosigner I would not recommend this dealership he's not a good negotiator and he's very deceitful

Fortuna has one of the best cars in town I got my car not to long ago and I'm super happy. It was a…read moregreat experience and a great price if you guys are looking for cars you should come down and see what he has to offer even if you don't have credit they are still able to work with you. Come down to Fortunas Auto sales down in Springfield MA. You won't regret it I promise you. Remember great prices and great cars. :):);)

Been taking my car to ARC guys for years but never has it been more helpful then this past year…read morewhen my Subaru cross the hundred thousand mile mark. If you haven't gone to ARC before and you need to know these guys are old school and will do whatever they can to patch your car together on a budget while educating customers on what you need to do for maintenance to make it last as long as possible. My mechanic John probably doesn't want to it advertised because I get the feeling he doesn't really LOVE fussing with my car these days but I have to say it anyway...Today he put some space-age material on my ancient exhaust and got it to pass inspection when we never thought it would. They bought me another year in this old car. Thanks guys!!

As of right now, this place has five stars and nine reviews, an extremely high score. That's the…read morereason I drove forty minutes out of my way to get my car fixed here. I'm about to put a ding in that score. I went here over my usual guy because I'm a layman and thought maybe brakes required a special skillset. I wanted to get it done right. I brought it in and was told the brake pads- or whatever- are worn down and are pretty much just metal on metal, in the front wheels. The rear brakes aren't great but I could put those off for now. I was told it would cost $550, and that that would mostly be in parts. I grimaced and took the hit. A week later, my brakes aren't working so well. Something about air in the line, everyone tells me, because the pedal depresses almost entirely to the floor before I get any braking traction. I call the shop and describe it. The guy tells me that doesn't sound like air in the line at all, it sounds like the... something, I forget, and it'll need replacing and lots of work. At this point I start to see what's going on here. I say "I'll think about it" and hang up. I brought the car to my usual guy. He says Arc Garage did a crap job and didn't reconnect the hoses correctly and sprayed (something) on the (something), which I was made to believe was a bad move. He asked what they charged and I told him, and he said "Oh, you got ripped off so bad. Oh wow. That was a $200 job." He then told me the fix he'd just done was $50 and to come and get it. I won't be making this mistake again. Also, what the hell Yelp, please don't lead me astray like that.

Helpful even After 7 months of owning it! Checks over his car too as of 2022 nice people to work…read morewith

Bought a Nissan Sentra there took it to get expected and didn't pass so brought it back to them and…read moreit passed for some reason. Already had to replace rotors/brakes Less than a year having this car already to put $4000 into the car and didn't even pay it off yet. The front strut and control arm had to replace plus cross member engine frame to the axle. I honestly hate this car. Right when I drove it off the lot it already gave me problems. I wouldn't go back there. Yes the cars are cheap but not good quality.

Bought my first car here--a 2019 Subaru Forester. Eddie, Dave, and Angela were all amazing,…read moreprofessional, and transparent to work with, and made me feel at ease and comfortable asking questions and making sure I understood the car and the process of buying a used car. This was truly a case of no pressure sales--Eddie was there for us when we needed him and was ready and willing to answer questions, but didn't hound us or hover as we were checking out the car. From first look to driving off the lot, it took us one week, which was perfect and gave us time to view other cars and make an informed decision. Car also came with a limited warranty and assurances from everyone there that even outside the warranty, they'd be more than happy to help every step of the way. Couldn't recommend Hampden Trading Co. enough, especially as a first-time car buyer and young woman!

LIARS!! Promised to replace anything with 40% or less life left, and they failed to do so. Took my…read morecar back to Vermont and it required $2000+ just to pass inspection. Muffler split in half, 9 year old tires balding, all break pads and rotors needed replacement, and several other things. Took them a week for their "mechanic" to get the car ready to sell, and due to work I couldn't make the drive back to drop off my car for them to fix. Several months later I called Hampden Trading CO to see if they would buy the car back with a steep discount and all the repairs. They laughed and hung up. Needless to say I should have taken action and demanded for them to fix my car, but after all the lies and distrust I wasn't sure what would have come out of me making the trip back and being without a car for a week+. Thanks Rusty!

Just bought a car at Reliance Auto. Amir was very helpful, explained exactly why the car was a…read morereconstructed title, and helped register the car for me. The car runs smoothly and is my favorite car I ever owned (2015 Prius) Very fairly priced, too!

The owner was very nice and upfront about the solution for my car - did not overcharge me or go on…read moreabout other issues that my car is having. Absolutely would go back!

Be sure to check both CarFax and AutoCheck to make sure car hasn't been in an accident or had some…read moresort of damage. They claim CarFax "lied" when I found out it reported moderate damage to a car I was interested in. They refunded my deposit, but woman owner got weird/aggressive about it. My sense is they knew about it, but didn't tell me. Not cool.

For the last fifteen years, the folks at Nicky D's have been my trusted experts in buying and…read moreservicing my cars. They are the BEST -- I'll never go anywhere else and I encourage all my friends to go to Nicky D's when they are looking for great, reliable cars. Many thanks for everything, Amy and Todd, Betty and Nicky! - Yael Petretti

The service is excellent and they arranged a loner car for me so I didn't miss work! A wonderful…read moreexperience all together. I am now a loyal customer for all my car needs! Thank you ESP!

I was super duper impressed by my experience at ESP Auto. I needed an oil change, inspection, and…read morenew tires. They were totally fine with me ordering my own tires, did a great job on the oil change, and despite not doing inspections directly: sent my car off to be inspected at another shop. The attitudes of the staff were amazing (contrary to my experience with Complete Automotive in Easthampton). They went out of their way, were affordable, and really seemed to care about my experience. We'll be going to them from now on.