I found my new auto repair shop in San Antonio!…read more I requested a quote early on a Tuesday morning for battery install service. I had purchased a replacement battery, but needed install assistance since the battery sits behind my driver side wheel. The owner, Kareem, responded *immediately* with shop location, hours, and the number to reach the shop manager, Jacob, to discuss specifics. Very friendly and engaging interaction with the owner. I gave Jacob a call, and he gave me a very reasonable quote and best time to come in for service. He even gave me knowledgeable recommendations for the best battery to buy for my vehicle, and he was *on-point* because it was the same brand I bought after researching with glowing reviews (Interstate). When I arrived, Jacob not only greeted me kindly but offered water and the TV remote while I waited for my battery to be switched out. I saw a sparkling clean restroom for customers, as well. I was in and out in 30 minutes or less. From the owner to the manager to the pricing to the excellent service (I believe Connor worked on my vehicle) - they have truly earned my business!

I found Triage Automotive using Yelp Projects late at night. Triage was first to reply very early…read morein the morning, which was surprising to me because I had not expected such an early or quick response. Since I knew, in general, what the issue was going to be, I explained the issue, and we made arrangements for me to being my pickup truck in for a free diagnostic. Mind you, the sun hadn't already come up yet, and Triage was open and running already. The auto shop is tucked away off Bitters Rd between several other speciality garages. The waiting area was a clean and friendly with a wide window looking into the garage where you can see the mechanics at work. There were amenities such as bags of snacks, coffee, a water cooler, and a television. They had immediate availability and were quick to confidently diagnose the exact issue showing me the problem. A quote for the part I needed, as well as the removal and replacement of said part, was written up, and the owner offered to drive me to home or work while the repair was performed. I took him up on it, and he's a great guy. Keep in mind, all of this happened before other auto shops even opened for the day! Jacob, the manager and mechanic who worked on my vehicle serviced it promptly, letting me know status periodically. Since it was a reasonably simple repair, Jacob picked me up early that afternoon to take me back to the shop and finalize the service. My pickup was repaired, and I was back on the road before any other auto shops had even answered my Yelp Projects inquiry. The shop I had previously used for service had scheduled me three days out. As someone who does mechanic work myself and relies on my vehicle, I can confidently say Triage's expertise and urgency in getting me back on the road kept my business running with minimum downtime. The price was fantastic on labor too. Very competitive. I will be recommending them in the future for sure!

Service excellent I was kept up to date on progress and a very fair price. Mike is a good guy to…read morework with. Highly recommended!9

They helped me to diagnose a "phantom " issue. They are very professional to deal with. I would…read moredefinitely recommend them.

The transmission in my wife's 2009 Cadillac Escalade ESV cratered after 223,000 miles. These guys…read morewere the first and only place I trust for them to work on her transmission. I previously used them in the past for a broken shifter cable. From that inital experience, we could have easily been taken advantage of and been told it was a bad transmission, but their transparency and and honesty is what brought me back. For this transmission rebuild, they called us for every step during the diagnosis, removal, repair, and replacement process. They even requested for me to come to the shop and view the components that went bad. I was not able to make it, so they sent detailed pictures with a phone call afterwards with a detailed explanation of what I was looking at, why it failed, including options for repair. As a "motorhead" myself, everything he described in detail was concise, accurate, and no misleading information was given. My wife and I could not ask for any more. For your transmission needs, please consider this organization to take care of you. Oh, they even washed our vehicle for both repairs and placed several paper mats not to get any grease or grime in the interior of our vehicle (it's the small things that make a difference. That pride for their customers goes a long way! Although we were not expecting to spend this kind of money during the holidays, the experience was positive and we are back on the road with no car note, lol. I'd like to give the service advisor "Tony" for his professionalism and patience, and the owner for approaching me to make sure we have been taken care of. Hands down, best transmission shop in SATX. #Trust #Transparency #CustomerService

I requested service from Bert for service on my f150. The quality of work was amazing and the…read more pricing was top notch. We dropped the vehicle off in the am and we picked it up a few hours later. The staff was friendly and very professional. Tony was very upfront and he wasn't pushy or intimidating whatsoever. I felt very confident that when the work was done I wasn't going to get hit with different pricing. I totally recommend Bert's for all your Transmission service. Thanks Tony

The work that we have had done here has been very extensive over the years. We have had…read moretransmissions rebuilt, and serviced without regret. The price is comparable to what you would expect from dependable shops. The service is with good communication and no surpises.

Your team did a fantastic job on the transmission work, and it's clear that quality and customer…read morecare are top priorities for you. I'm very grateful for your dedication and attention to detail. Thanks again for everything.

I use to fix my car and truck.Check engine light came on in my Red Volvo c30.Checked review and…read moremade appointment.The best choice I made all year and more.Office and shop clean.All employees nice and knowledgeable.They fixed my Volvo.Great drive home Smiling all the way.I'm still smiling three days later.Great,Service,Great Value,Best Team.Thank you Mohammed,Charles and Shawqi.The only shop for me and everyone.

I felt so welcomed here and honestly it was the best time i've had at an auto repair shop! I could…read moretell that Mohammad, Charles, and the staff were doing their best to provide excellent service and I felt it. I definitely recommend going here especially as someone who isn't too in tune with my car thank you for the great conversation Charles!

Always kind and helpful great price reliable would recommend to everyone. They are truly a blessingread more

Awesome transmission shop! I solely use them for my vehicles. They've been reliable, reasonable and…read moreextremely professional.

I normally don't leave reviews, but I feel the need to warn others. I got my shocks replaced with…read moreCam at Retro-Spec Automotive LLC and was told they were top tier. Unfortunately, they only lasted five months before falling apart. My passenger rear shock had come off and was hitting my exhaust anytime I went over a bump causing a loud bang. When I called Cam to explain the situation, he said my warranty only lasts 90 days. I told him that was unreasonable and I should be compensated in some way. He then said "my warranty was void bc of tampering with his product." Absolutely no accountability, no customer service, and no willingness to stand behind what they sell. Bamboozled

From the owner: Looking for expert automotive care you can trust? Visit Retro-Spec Automotive, your local trusted…read moreauto repair specialist! Whether it's routine maintenance, complex repairs, or custom upgrades, our skilled technicians are dedicated to keeping your vehicle running smoothly and safely. Enjoy fast, reliable service, competitive prices, and a friendly atmosphere you’ll love. Drive with confidence—schedule your appointment today and experience the difference at Retro-Spec, where your car’s health is our top priority!

I received a flyer in the mail from Christian Brothers Automotive after moving to the neighborhood…read moreand decided to give them a try. I called on a Monday morning and was pleasantly surprised to get a same day appointment! The parking lot is a bit small, but once inside, the waiting area was clean, comfortable, and didn't smell like oil or cars like some other shops do (which I really appreciated!). I was greeted right away and even offered a complimentary ride home while they worked on my car which was such a nice touch. The gentleman who gave me the ride was very kind and seemed genuinely trustworthy. They called me once my car was ready and arranged for pickup, which made the entire process super convenient. This service alone makes coming here worth it as I hate having to waste time sitting around in a shop! I also loved that they sent me a detailed digital report with pictures of everything they inspected and noted any issues. It's so helpful to actually see what they're referring to. I chose not to fix a few things right away due to cost, but I really appreciate their transparency and the information so I can plan and budget for future repairs. Overall, I had a great experience here. Everyone I interacted with was friendly, professional, and respectful of my time.

Called Friday, made an appointment for Monday, dropped it off Sunday night. Got a text 10ish they…read morewere looking at it. Called 4ish, hadn't actually looked at it, wouldn't until Tuesday. I had to call AGAIN Tuesday afternoon, still no work done but that'll be $250 for the diagnostic. Can't say I'll be back.