A Hidden Gem for Honest and Professional Auto Care…read more A family friend recommended Summit Automotive, praising their fair pricing and transparent service. I finally decided to visit on Monday, June 16th, to have a worn spark plug replaced--I'm so glad I did. From the very first phone call, I was impressed. Jon, the service advisor, was friendly, clear, and professional. He took the time to explain everything in detail, including letting me know that their technicians would be taking lunch at noon--so I could plan my visit to avoid unnecessary waiting. That kind of thoughtfulness already set the tone for a great experience. They do not have a fancy waiting area nor a beautiful building facade or multiple choices of beverages but they have the best customer service, pricing and quality assurance of their work. From the outside, the building looks insight or unlikely but this is a total hidden gem on Bandera road. This is my new place for all my car's service and maintenance needs.

I went in on a whim to get my door looked at because it had problems staying closed and would even…read morenot lock because it always thought the door was open. I went in fully prepared to wait a couple hours and pay a couple hundred bucks. Anthony, at the front desk, came and looked at my car and fixed it in less than 2 minutes. When I told him I'd like to at least pay the diagnostic fee to show him appreciation for his time and expertise he declined. Now a days customer service is not what it use to be and Anthony just completely turned that around in less than 2 minutes. I am very grateful and will recommend Summit to everyone. Thank you!!

I had my truck towed to this garage because I was having trouble starting it…read more I had ordered a new computer a week prior and it was running great ....they said my computer was not getting a read so I went by and picked it up to return it and get another so I brought the next one in and they said it wont run for more than 10 min. I really never felt like they wanted my business in the first place ,so I towed my truck home again " they charged me $250 for diagnostics " then I towed my truck to a certified garage and they said that this garage had taken apart one of my connections and spliced some wires then wrapped them in electrical tape!!! It cost me more money just to fix that...my truck is good now no thanks to this garage.

Arrived today to get a state inspection done. Walked in wasn't acknowledged or anything. When guy…read morebehind counter was finished with lady customer you would think he would say can I help you? No, I had to make first move and told him what we needed (inspection sticker) and he rolled his eyes and said keys and insurance and I told him we were getting the insurance paperwork. He then took car to back and coincidentally the person I was with and talking to, I told him of the guys attitude and that places like this business don't really make anything off state inspections so they usually try to find some way to make money! Well, sure enough he comes in and says it needs a side bulb on the side of the car!?! Not even included in what is required to be working. I then asked him is it necessary and his smart response was of course or I would not be telling you. Then proceeded to say something about having to tear the fender off etc. to repair it! Wow! We drove down the street and got inspection in 15 minutes!?! Be aware of these type of places!

Chris went out of his way to get my truck in on short notice for a front end alignment. I dropped…read moreit off expecting to pick up the next day but he had it done in a couple of hours. Totally recommend for front end alignments versus the other local brand name chain shops.

don't be fooled by the exterior, quality work and cheap from mechanics who truly know auto repairread more

I moved to San Antonio about 2 years ago and needed a mechanic, but couldn't find none. Over the…read morelast 2 years they provided the best prices for mechanical work; on top of that I was at home stuck in the process of putting my alternator in my suburban . I texted him and he said, " FaceTime me" so I did. He gave me the solution I needed to complete the install. Lorenzo and Marco are really helpful. They've done installs that the agency would charge 5,000; he charges less than half the price.

Honest Dependable professional service…read moreHighly Recommend Call or ask for best times for service As they are constantly busy Had Tire Service and oil changes Friendly and fast service Returning Customer!

David is a man of his word. I am so very happy with the Service Orient Auto provided they even…read morecame in under budget‼ I highly recommend them‼

Easy in and out. Great honest Service..They explained everything in detail. Reviewed other…read morerecommendations down the road.. I would highly recommend this firm.

GREAT service and Great job I recommend definitely! was very…read morenervous Taking my truck to get fixed it's hard to trust people with your vehicle but he reassured me he would fix everything correctly 10-10

Called Richard at Techmasters Auto Center and requested an estimate for brake job on my Dodge…read moreAvenger. Richard said he would do brake inspection and then gave me a reasonable estimate for brake job, which was actually less than estimates I got from other auto repair garages and national tire and repair centers. Richard explained options and gave his recommendation on what needed to be done to get the brake job done correctly. He only replaced the parts that needed to be replaced and warranties the work he does with parts he replaces. I am completely satisfied with the work done and cost and recommend Techmasters Auto Center and would advise everyone needing car maintenance and repair to call Richard even if you have used other garages in the past. Call will cost you nothing and it could save you a considerable amount.

Took my truck in and they did a detailed diagnosis on it, and let me know what it would take to get…read moreit fixed. Also, with it being an older vehicle gave me some things to consider for a later date to keep it running well and on the road.

Took in my 2017 Chevy Cruze with an engine light issue, they advised me to bring it in the early…read moremorning, so I did. Before they started any work on my car, they promptly advised me of the issues they diagnosed to be the cause and a few other underlying issues that may come to be. Bryan and the crew provided details on the matter, and kindly inquired on how I wished to proceed based on the quote given and how much it would cost to fix the issue. While I felt it was overpriced on the initial quote, we were able to work on a feasible pricing for the main issue I came in for, and eliminated the other potential issues down the road with the intent to fix those at another time. Pros: The car was ready within a few hours, well before closing and I was able to pick it up, same day. A month later, my car is running as it should. Thank you Thousand Oaks Automotive!

We've taken all of our cars to O'Brien's for years. They've always been incredibly helpful, honest,…read moreand fair. Thank you for being a trustworthy mechanic shop!

O'Briens Automotive is truly one of the best businesses I've ever dealt with. From start to finish,…read morethey make you feel like more than just a customer -- you are treated like family. What really stands out is how much time they take to listen to your concerns and explain things clearly so you know exactly what's going on with your vehicle. There's never any pressure, just honest, straightforward service you can trust. The team here is friendly, courteous, and professional in every interaction. You can tell they genuinely care about both their work and the people they serve. The quality of service is unmatched -- they go above and beyond to make sure everything is done right the first time. Another thing I really appreciate is how simple and convenient it is to schedule an appointment. The process is quick, easy to access, and always handled smoothly. From check-in to pick-up, everything is efficient without ever feeling rushed. If you're looking for an automotive shop that combines top-quality service, professionalism, and a family-like atmosphere, O'Briens Automotive is the place to go. I can't recommend them highly enough!