I use to fix my car and truck.Check engine light came on in my Red Volvo c30.Checked review and…read moremade appointment.The best choice I made all year and more.Office and shop clean.All employees nice and knowledgeable.They fixed my Volvo.Great drive home Smiling all the way.I'm still smiling three days later.Great,Service,Great Value,Best Team.Thank you Mohammed,Charles and Shawqi.The only shop for me and everyone.

I felt so welcomed here and honestly it was the best time i've had at an auto repair shop! I could…read moretell that Mohammad, Charles, and the staff were doing their best to provide excellent service and I felt it. I definitely recommend going here especially as someone who isn't too in tune with my car thank you for the great conversation Charles!

We have had a claim opened over a year. Manager Elijah…read moreknows me quite well. Claim CS1293167 After reading ALOT of reviews it seems Vavoline has had this issue more than a handful of times.

This is my go to for state inspections. I haven't been there for other services in a while, but…read morethey are friendly and helpful in this capacity any day, and any time of year. They do not try to sell you what you don't want, and are a good value.

My wife took in her 2024 Chevy Traverse and they didn't have the necessary filter again (3rd time)…read more She was told by a young associate to go purchase one nearby and they would install it but he couldn't /wouldn't adjust the price of the full synthetic oil change (over $100). I went in the next day and spoke to Richard the manager. He took the time to hear me out and discounted the oil filter I brought in. This visit is 4 stars because it took 2 visits to get it done. There are no shortage of oil change options in the medical center area, which can be tempting when issues like this come up. Valvoline Babcock will still be my go to for oil changes knowing that Richard is reasonable and has always corrected any issues.

My fav Valv crew, my boy Jon always taking care of business and they are chill and friendly.read more

Midas customer for a long time! Groupon brought me to the Leon Valley/Bandera location. Vilma and…read morethe guys were very prompt with services! Def will return!

Do. It ever get your tires rotated here. No one knows what they are doing. I had my tires rotated…read moreand the sensors weren't reset on my car. One of my tires was reading low and I went to fill it and the wrong tire showed filling up. So I tried to check which tire it was by filling them all and they are all wrong. I called in, and was told my sensors needed to be replaced because they have gone bad. I googled it and it states,"If a wrong tire or mismatched location shows low air on your 2024 Chevy Malibu, it is almost always because the tire pressure monitoring system (TPMS) sensors were not reprogrammed after a tire rotation or replacement." So I called back in and was told that no one can help me who is there right now and I have to come back when the technician who rotated my tires is in because he's the only person who can help me, if he can help me. Absolutely ridiculous. Do not bring your car here.

I went in over the weekend for A/C and vehicle diagnosis, and all the employees were very kind and…read morehelpful. Hilary was top notch! She was aware of my past experiences with the treatment of my vehicle at a local dealership and kindly walked me through what was being done. She was thorough, extremely kind and I felt truly taken care of. I'm proceeding with vehicle repair and can feel comfortable enough to bring the rest of my vehicles to this location. I trust Hilary and her team. I'm extremely grateful for their service! It's been a long time since I've felt comfortable at any vehicle repair shop...

had my car towed here after two blow outs on my back tire at night. they had my car ready the next…read moreday & fixed the reason my tires kept popping. everyone was very nice & kept me updated throughout the entire process. 10/10 recommend

I'll take my five elsewhere! I am usually a big fan of Take…read more5 Oil Changes, and have used them all over the place. This time, I went online, and made a reservation, so I could hopefully be whisked to the front of the line! On the reservation registration webpage, they specifically ask what kind of car I'll be having serviced. I filled it all in, and got a confirmation of my appointment. I showed up, and ended up waiting in the sun for 25 minutes past my appointment time before someone comes out waves me into the bay, where I wait some more before someone comes and talks to me. It's the mechanic, with a compass tattooed on his hand. He said that my car is difficult to change the filter on without burning his arms and he'd rather just not do it, and encouraged me to get my oil changed at the dealership. I was stunned. I don't drive a Lamborghini or some exotic car. I was displeased that they had the opportunity to tell me that they didn't want to work on my car when I made the appointment online the night before. They had another great opportunity to tell me that they didn't want to work on the car when I showed up and waited in my car for twenty five minutes. Any time during that twenty five minutes I was waiting in front of their garage bay door would've been a great time to come and tell me to quit waiting, because they didn't want to work on an imported vehicle. Even after I got guided into the garage bay, and as I sat in the garage bay and waited, they could've come out and said something about how they're not into imports and go find a dealership. They wasted my time. I'm not coming back. They certainly didn't get a honk on the way out of the service bay.

I don't normally take time to write reviews but I do want to give a big shoutout to Julian and Rob!…read moreThe service i received was stellar. Both were very informative and transparent and I will definitely bring my car back to this location for future services.

One of a Kind service Outstanding! I have been going there for years will continue in the…read moreFuture Best of the Best

Very unpleasant impatient people. Just called to ask a question and they hung up on me. Called back…read moreand the guy seemed very frustrated. Couldn't even ask all the questions I wanted to. They need to get rid of that idiot whoever I spoke with.

I was in town last night from Austin, and knew I needed an oil change, so I started looking at…read morenearby options for an appointment this morning, and I was able - at 11:30pm - to book a 9:30am oil change online. I dropped the car off and went with a friend to an appointment, and the car was ready to go when I got back. Luckily, that worked for me because they were a little backed up already, so it wouldn't have been ready in the hour the website promised. Other than that, the staff was very friendly, and the car was clean when I got it back. While they did recommend some other things that they felt needed work on, they weren't pushy about it - which is so refreshing nowadays. The online discount was great, too. I have to come down to San Antonio every month for work, so I may just continue using them when I come down instead of getting it done locally in Austin.

Very sloppy work. Was sent here by CarMax to repair a few things, they couldn't do 3 of them and…read morefor the 2 that they could, upon getting my car back, they left things undone

Very good service did my tire change Miranda was a very helpful and provided excellent serviceread more

Fantastic customer service. Staff was knowledgeable about products and gave a good explanation of…read moreservices. Super friendly and attentive.

I gave a 4-star review because the experience was decent, but not exceptional. On a Saturday…read moremidday, there was no line, so I got in quickly for an oil change. The team was friendly and explained everything well, including their recommendations for additional work. However, there were a few issues. They said they would add air to my tires since the tire pressure light was on, but it never happened. I felt like I had to watch closely to ensure things were done correctly. Since I was in a hurry, I didn't mention the air pressure again and ended up going to Discount Tire later to fix it. Another issue was with my information in their system. I'd never been there before, but somehow, they already had a profile for me with incorrect details. The name on my receipt was a mix of my last name and someone else's, and the email address on file wasn't mine at all, but they had my correct home address. I Thankfully, I asked for a printed receipt, or I wouldn't have caught this. My suggestion for the customer/shop is to double-check customer information in their system and verify it with the client to avoid confusion and ensure receipts go to the correct email address

Immediately tried to upsell me wipers without even looking at mine which are 2 months old. I have…read morehad several bad experiences here each time hoping the next would be better but unfortunately not. The tech Gian was quite rude when all I asked him was to let me know if it would be to difficult before he started because the last time I was there it took over an hour and the guys seemed like they had no idea what they were doing. You are better off going to another location. Please avoid this one. Definitely not worth the risk when you can find better service down the street.