Short and sweet service. Close to home. Friendly staff. Answer phone quickly and don't appear distracted when I talk to them. Not afraid to respond to feedback received which I appreciate. read more

I went in for simple engine work, but they also went inside the car and removed my sun roof buttons and now my dome light is also hanging off, the shop denied touching anything inside the car and they have terrible communication read more

After paying $1,100 and three trips back to the shop the check engine light keeps coming back on. The part they did replace was a 66% mark up. Have been going to Ruben's for 25+ years and under the new management it is not the same. Time to find a new repair shop. read more

I wholeheartedly recommend Ruben's! Have used in the past and just this past Friday October 13th needed my oil changed but had my own supplies. Went to place on Bandera that I have went to in the past and they wanted to Highway Rob me!?! Then it hit me, why not call Ruben's 10 minutes away. Dana answered and said come on in and took care of it for me without robbing me! Excellent value and customer service! read more

Fast honest work excellent customer service and great communication provided detailed information on repair and other concerns read more

My brake pads were too thin and started to squeal. Thankfully, they and the rotors were under warranty still. They replaced both at no cost! The service manager Lonnie also drove me home and picked me up when the repair was done. He and the team really do care about providing great service! read more

Had to get my AC fixed on my 2008 chevy silverado. They were able to fix it real quick. I'll be going back for more repairs in the future.

I wish I could give more than 5 stars. Ruben's Auto Repair is the best, they did way more than Ford has ever done and are very fair on prices. Everyone is friendly, mechanics are extremely knowledgeable and did their due diligence. The manager even stepped in and took a look at my car as well. Victor helped me through the entire process and was very good at keeping me up to date on exactly what was happening with great detail and I came and picked up my car the next day from when I dropped it off. This is the only mechanic shop I will be taking my car to from now on. I recommend this business to anyone kooking for an honest and capable mechanic shop that has great customer service. read more

This place is amazing! Had a diagnostic test done got all the answers I needed and explanation of prices for each part required to fix the vehicle. Lonnie even texted me to make sure I received all the work I needed. read more

I RATE THIS BUSINESS A ZERO IF AVAILABLE. Ruben's Auto Repair scammed my family in doing repairs that they did not want to warrant. This situation was very difficult for us as we had no choice than to go elsewhere to have the faulty part they installed taken out and replaced costing us another $1500.00. It has been a nightmare trying to get them to work with us and now we are seeking legal assistance to have closure on reimbursement. It is unfortunate that after they made recommendation of part needed they refused to warrant it. Also, they got me on the Veteran false advertising. The false impression they make of themselves is beyond evil. They try to get customers by advertising they are Christian by their false advertisements of a "Fish" on the outside of the building. Christians recognize that signage as Christ like business partners. Ruben's Auto Repair has certainly deceived the Christian community as well as the Veteran community. read more

Once again, Ruben's Garage took exceptional care of us. We had a family emergency, and Lonnie and Victor went above and beyond to get our vehicle in and out in just one day. AMAZING! Lonnie and the staff of advisors and technicians did a fantastic job diagnosing the issues with our vehicle and kept us informed about its status throughout the repair process. The price was very reasonable, and their customer service was top-notch. We will continue trusting Ruben's Garage again in the future. Highly recommend! read more

We got into a car accident a few weeks ago and turned to Ruben's because a friend of ours knows him. He fought for us with our insurance like he has known us for years, got our car parts ordered quickly and our repairs done in a timely manner. They also gave us a spare tire for our car in case we ever need it. In every single area, Ruben's scored a 100 in my books. We will recommend anyone to him. Thank you guys! read more

I came here for a second opinion and I'm HAPPY I did because the first place told me my brakes were messed up and I had to pay 1300 for brakes and rotors and everything but when I came to Ruben he told me everything was fine he was honest and trustworthy I'm truly blessed my friends recommended me here definitely my go to mechanic now he saved me 1300 read more

Yeah I called him to come out and do a diagnostic on my van he came here and he left and said he was too scared he didn't feel safe he's totally unreliable I wouldn't bother calling this company if I were you. read more

I appreciate the work that the staff in the shop has done for me!!! Everyone was friendly and very welcoming and just the whole environment is good. Though I'm not from here this will certainly be my mechanic for when I am out in the city!!! The problem with my car ended up being fixed in a very timely manor. read more

Price: 3 Thoroughness: 3 Consistency: 4 We've been regular customers since we saw their advertisement in a Christian magazine. read more

Ruben's has been here for the better of 25 years and I've been a customer for that long! Their automotive knowledge is excellent. You will get a fair price and excellent work. You can drop your car off at night and put your keys and a note in the drop box and rest easy. I remember when I was a young mother, with small children. They always helped me stay in the road. I'll never forget the extra miles (literally) that they went for me when I was just starting out in business myself. Take your car to Ruben's. They do excellent work, the atmosphere is comfortable, homey and friendly. I love this shop. read more

Pretty rude and obnoxious. Simply calling for a a estimate and to get a appointment time. read more

Great svs and reasonable prices. More importantly, honest! Only place I take my vehicles to now. Fixed my ac, shocks and alignment. Was going to get fuel injectors replaced and was advised of a cheaper way to increase fuel mileage... could have taken advantage of me, but was honest enough to give me the information i needed to research and found that they were right. You will not be disappointed! read more

Ruben's Auto Repair was recommended to me, and I'm glad I didn't waste any time going. I dropped my car off and the next morning we got a call with the diagnosis. The same day my car was ready to come home. They go above and beyond to check everything from lights to windshield wipers even though that's not what I went in for. Their speedy service is very convenient for their customers and much appreciated. They're honest and the prices are reasonable enough to not put you in a bind. I highly recommend and will recommend Ruben's Auto Repair to anyone I know. Thank you all for your hard speedy work!! read more

True professionals starts with Ruben Gonzales owner, Lonnie Johnson GM, and Tony Lum service Advisor....I have 2 older vehicles and have had some repairs and preventive maintenance done...Some of the work included power steering pump replacement to seal jobs in some of the critical parts of the vehicle...My 2000 Silverado was misfiring and Gary the shop manager expertly diagnosed the problem and I was able to save a lot of money... prices are always fair and they take customers service very seriously...Highly recommend this garage! read more

They are honest, helpful, and explain everything along the way. They even referred a cheaper place for a simple fix!

A friend recommended Ruben's to us about a year ago. We had our Tahoe in couple times for minor repairs and I realized I could trust them. Then my son's truck had a major problem and needed a major overhaul or a new motor. He lives across town and we transferred the truck to Ruben's to get their opinion. They confirmed the problem and gave us different options on how to get it running again. Good price and they warranty their work. In the process we spoke with Ruben, Lonnie and Tony. All good people. I'm thankful we have an auto repair shop we trust. read more

Ruben's auto repair is the fairest and best work ever. I highly recamend you to bringing your car here. They have great customer service and know what there talking about. I drive all the way from Austin TX to get my car worked on. If you want a good honest and best priced mechanic, this is your place. I just got my brakes done for a $100 less than brakecheck! read more