************** A…read morereally poor experience ... that's as clear, direct and honest as I can be. A shop with 13 reviews, and 15 disallowed reviews by the Yelp team is an indication certain reviews don't meet the Yelp standard. Read the disallowed reviews and you'll find often fictional reviews by supposed reviewers who have "1" total review (and they'll be reviews about how wonderful XYZ business is, like Silver Star Auto Haus) My experience started with three phone calls and two emails over 1.5 hours - because the phone message says "your party is BUSY, Please call back" Not a good sign, and the first indication of an arrogant culture at the business. Then the quote for Brakes and an oil change on our 2020 MB 450 GLS + our MB Airstream Sprinter Van 3500 Dual Wheel. Both quotes were within 10% of the ABQ MB dealer and you know what, when I'm in the middle of Texas or Kansas, the MB dealer will help me re-fix or deal with a repair problem from one of their shops. Not a chance if I do business with SilverStar Auto Haus. 10% price difference means nothing to me especially when considering it's not really 10% when you look at "shop supplies charge" or phony penalty which they call "credit card convenience charge" ... what an insult to any customer's intelligence. CREDIT CARD PENALTY FEE - 4% This shop prefers cash - don't we all SilverStar, wouldn't we all like to receive our wages in CASH. So Silver Star will Penalize you, if you dare utilize an acceptable payment method like, ohhh say maybe a credit card ... 4% ... Yes, that's right 4% ... so I get to pay $136 sales tax and a $72 penalty to SS Auto Haus for using my credit card. The 10% they supposedly saved me here, just turned into a measly 6% ... and you know what? I'd rather have Mercedes corporate stick behind me for warranty anyplace in North America. I'd rather have a Mercedes Service history than a Silver Star Auto Haus Albuquerque service history at resale. I'd rather have Genuine Mercedes Parts used in my MB vehicles than Auto Zone "on-sale" parts. And most of all - I'd rather do business with a reputable shop / organization and honest reputable people rather than pretenders who in the "fine print" are Gouging" their clients with a 4% Penalty the shop benefits from. Sure you got a shiny epoxy floor which looks professional, but it's obvious they you run their business with questionable business practices. An auto shop requires a mutually trusting relationship between the business and consumer. To me, this shop doesn't come close to meeting the minimum bar. Summary: RATES are fairly close to the Mercedes dealer pricing ... and not that great, yelp reviews/online reviews which may or may not be legitimate... A 4% penalty, utilizing a credit card (because they want cash... Don't we all?)... And parts, which may not always be genuine Mercedes parts. No service network to help you out if you're on an extended trip. I found the ABQ Mercedes dealer willing to be competitive with their pricing, offering additional discounts if you ask... And was referred by ABQ MB to their " service specials" online, which further reduce oil change and repair costs. I'm not necessarily saying you should do business with the ABQ Mercedes dealer, but what I am saying is there are lotta reasons "not to" do business with the shop.

I finally found a place where the service is truly impeccable! I highly recommend this shop. They…read moreare very thorough and provide detailed inspection reports with pictures, which I found incredibly helpful. The staff is exceptionally friendly, shop is VERY clean! Their pricing is reasonable and worth every penny. They managed to correct the mess caused by a previous shop (see my earlier reviews), and I couldn't be more impressed. This is now the ONLY place I will trust to have a Mercedes mechanic work on my vehicle. Thank you for the honest work done!

Great service from VIC and crew. Rated a 6 on a scale of 1- 5…read more Worked me in so that I could avoid a crisis. They know what they are doing and care about the problems of their customers. Highly recommend.

Do not take any of your vehicles to this auto shop..They are liars and thieves..NORTHSIDE AUTO…read moreREPAIR tried to tell me that my pickup truck needed an oil pump costing in repairs of about $13,000.The actual problem was a simple fuel delivery issue and sensor to the fuel system..The cost for the repar was less than $800.00 for pa and labor.

I may not like dealing with this particular Meineke, but the employees have always done good work…read more and nothing has ever been stolen from my car.

The Meineke in San Pedro is awfu. their slow and they never do w they say they're going to do but…read morethey'll hit with a huge bill and not even fix your car and whatever you do don't work with Bill. But recen I worked with Carlos on what was supposed to be warranty work. I told him not to do anything that wasn't covered by the warranty so he never got authorization and hit me with a 536 bill for reprogramming and it was only 1 hour of labor. if you have to go to this Meineke make sure you work with Martin cause I've never had a problem with him

I have depended on Fox Automotive for 20 years. Fender benders, paint, anything auto body related,…read moreits all been good! Ryan is great to deal with and his work is outstanding at a reasonable price.

Ryan did a great job on our auto repair, made some cost saving suggestions and came in under…read morebudget. Would highly recommend Fox Automotive for any body work you need!!

THE VERY WORST Toyota repair in The US. I was smart enough -- based on past experiences -- not to…read morefall for their latest ripoff. And then when I complained, they called me a liar. smh There are much better repair shops in ABQ. Unfortunately, not enough.

I love my 4Runner truck! It has 231,000 miles and runs well, no issues. My antique Toyota needed a…read moresun visor. I called to confirm that I was ordering the correct part (sunvisor). The guy who answered the phone was very helpful, he assured me with my VIN# all should be good. I ordered part online, so now the wait begins for my replacement. Yes, indeed I would purchase from any Toyota dealer again and again. All my service works is done by a trusted mechanic that knows his stuff. So I've never had to take my car to a dealer for mechanical issues but a few times in 24yrs. Want your car to last, buy quality and find a good mechanic once the manufactory warranty runs out. Thank you for great phone customer service! Update: received Sep 25th, visor fits perfect, no issues. I would order from them again in the near future.

The timing of the service was quick which is fabulous, especially since I needed it twice in one…read moreafternoon. The efforts put forth by the technicians was superior. They were polite, professional and showed patience with all my questions. I highly recommend them.

My car was sent here for repairs by insurance. Everyone was friendly and patient. Took the time…read moreto explain process, timelines and expectations. Always texted with updates. My concerns were heard and addressed. Jonathan was my point of contact and a pleasure to work with. I hope to never need their services in the future but highly recommend!

Excellent repair to our Jeep Wagoneer! Cost was reasonable, they completed job fast and courteous!read more

Everyone I dealt with at Toyomasters was knowledgable and helpful. They did exactly what they said…read morethey would, when they said they would. They made extremely useful recommendations. I didn't mind waiting 2 months for the service because it was not the situation of needing to fix an acute issue. It was important and often-neglected long term maintenance. I recommend them without reservation. A note: I think their prices are reasonable, given what they provide and how well they provide it.

honest, trustworth, and professiona! they gave me a honest opinion and I appreciate this level of…read morehonesty on cost and work needed over the dealership.