We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

Really dislike giving low star reviews. This is an established company. We enjoyed working with…read morethem in the past. Higher in pricing, but we used to praise their customer service. We are loyal to our vendors/contractors as great workmanship is not always easy to come by. In the past Jacob, Erik, and others on the team were always professional, prompt, down to earth-- and all experts. They installed our 3 water heaters from them and a whole house filtration system. We have recommended them to our neighbors as well. Had the most uncomfortable conversation with owner Brandon who we've never interacted with in the past. Shockingly rude. I even said, "sounds like I caught you at a bad time" - yikes. A top contender for most negative and weird vibes from a sales/client interaction. This call happened after a slightly frustrating visit with Ben who admitted he only has 1 year of experience and was trying to keep up as best as he could. He was actively trying to learn on the spot. He was honest which I commend. Ben left saying he needs an actual technician present along with the owner's help to develop a more solid option and plan to move forward. Not a problem at all. It must be frustrating being an expert in your field having to speak about the same products and concepts with home owners who are relearning different/new systems on the fly. But if customer service is not your forte, stick to delegating and take hospitality courses so your loyal customers don't feel like they have to be apologetic for having questions on a $11k quote. Sadly, a "could have been better" 2/5 star experience, wish we could stick with them. Pro tip, maybe ask to exclusively interface with the seasoned members of their crew with 5+ years of experience so you avoid any negativity and can actually get the work you need done.

Our tankless hot water heater stopped working on Friday, we were out of town and just my daughter…read morewas home. I started calling plumbers on Saturday and decided to try this company as they had 4.9 stars. Their technician Ben was wonderful and came out in the same day to take a look at our water heater and we needed a new one! They were able to get us the new unit and installed it on Monday. This is top notch customer service, most all of the other plumbers could come out to take a look Wednesday. Highly recommend!!

Highly recommend this team! Ben squeezed us into his schedule to make sure our hot water was back…read moreup and running the same day parts arrived. I am so grateful for their expertise and professionalism and will be sure to use them for any future needs!

We messaged Vlad late at night due to an emergency. He replied very fast and was there first thing…read morein the morning. He inspected the situation and replaced the toilet. The new toilet looks amazing and works great. He left the place super clean as well and was overall very friendly. I'm very happy with the quick responses, coming first thing in the morning, the service, and also the pricing. Thank you Vlad.

Still wishing I could give Vlad a "10" but a 5 will have to do. We have him on speed dial and have…read morebeen fortunate enough to have him do many tasks for us...installed and repaired toilets, replaced a faulty water line from the wall to our refrigerator, replaced bathroom sink handles, installed a whole house pressure regulator, replaced under sink shut off valves and replaced several ancient hose bibs. When the time comes, he's who we will call for a new water heater or dishwasher install.

We employed Joe to do a deep dive plumbing inspection of a house we have in escrow. He was…read moreincredibly knowledgeable and thorough! He really knows his craft. In giving me the results, he explained things easy enough for an individual who has no plumbing experience to understand. I plan on hiring Joe in the future for fixes etc. Cant go wrong hiring Joe!

My kitchen sink was clogged up and I needed a garbage disposal install installed and Joe came the…read moresame day did great quality work and was very kind. I would definitely recommend him.

New homeowner here with 70 year old root filled cast iron plumbing. Was looking at replacing the…read moreinside with plastic and relining the front out to the street because it is 7 feet deep. Rey *owner* quoted me a lower price to replace every square inch with plastic instead of relining. No brainer. I'm a project manager and scope, schedule, and budget are the top 3 concerns with any project. He did more than he scoped, met his proposed schedule and met the budget even though he did some more than originally planned. Great guy that I'd recommend and will use again in the future!

This was a whole house (2,800 square feet) repipe from quest to PEX. I want to say thank you for…read moreyour patience and availability to be here today. I'm sorry we couldn't meet yesterday, and today I had to work. My family said great things about you and the process today. I appreciate that you didn't have to cut the stucco in the end. And that you left the plastic up for the drywall installer to protect our personal property. I hope you have a well deserved vacation with your family, I will definitely recommend you to friends and family and co-workers. I truly feel like I got the BEST deal for the quality and work you provided. Again, thank you

I called TNT on a Wednesday at 0700. Tony answered the phone and I explained to him that we had an…read moreOLD gas water heater that was leaking and may have to be replaced. He clearly explained TNT's policies, warranty, price for the new heater, potential replacement parts and disposal of the old heater. When I asked about another brand, there was no hesitation on his part. I agreed with the price estimate and then came the moment that I was dreading --- When can you do it? Tony replied that he had a job that morning BUT he would be able to do it today!!! Heck yeah! Timing is everything. The family was not liking the cold showers, even with the hot weather. Tony was the consummate professional during the installation process with a very friendly attitude. Nothing bothered him. He fully answered all questions I asked. When I said an OLD heater, Tony confirmed that the code 0140 corresponded to the year and week of manufacture: 2001, week 40. 25 years ago.! Draining the heater turned out to be a big issue. A thick calcium deposit had formed on the bottom of the tank and it took awhile to drain the tank. But Tony handled it as the professional he is. Tony and TNT Water Heater SoCal - Thank you VERY much!!

We contacted Tony on a Wednesday and he was able to fit us in Sunday at 8am. Tony arrived 5 minutes…read morebefore 8 and went straight to work. He was very knowledgeable, friendly, and prompt. Getting in contact with Tony was very easy and communication was great. From start to finish it took less than an hour to drain and remove old water heater and replace with new water heater and new hoses and pan. Highly recommend!!

Had plumber come out, briefly mentioned it's a flapper fix and said $325. By the time I can look…read moreinto how much the part is ($20) he was already done. It took 2 minutes, which should absolutely not be $305 worth of labor. I never got a chance to sign or really discuss the price or agree to that cost until he was done, and it's not like I can say no I won't pay.

I am very happy with choosing Home Pro Plumbing. James was on time, professional completed the job…read moreand exceeded my expectations. I would highly recommend Home Pro Plumbing and would hire them again for any future plumbing issues I might have.

Plumbing Services are hands down the best they're on time and get the job done Big or Small, very…read moreProfessional workers. I highly recommend them for all your plumbing needs and projects I have a older home that had no clean out, Plumbing Services took care of that with no problem.

I had an interview for a sales/marketing today at plumbing services inc. and when I went in for my…read moreinterview the guy told me that I would be selling insurance. Now I didn't know that plumbing companies were allowed to sell insurance but this sounds like a scam to me. The building was also very empty with nothing in the first floor and was dark with not a lot of lights on. Also the sign on the building do not match the company's itself.

I had a major clogged pipes everywhere in my house, main pipe and the smaller ones. I have called…read moredifferent services before and they just unclogged it temptingly. Ray came and was so professional he explained to me what he needs to do to get this job at a 10/10 and he explained how the other guys did the job where it was not the right way. His price was fare and he was quick and professional and took extra care to make sure the drain is fully cleaned out and functional. I would definitely use him in the future because you can tell he knows what he is doing and he has been doing this for many many years. Value for money is 10/10 he went above and beyond also a big plus he was a super friendly guy which is easier to work with.

Ray and his assistant did an amazing job. He was professional, efficient, and made the whole…read moreexperience even better with his great sense of humor. The work was done perfectly, and I couldn't be happier with the results. Highly recommend!

They replaced my 25 year old HVAC system. It is so efficient! I'm thrilled. Very nice people to…read morework with and thorough workmanship. Would recommend them 100%!

I would like to update my experience the tech did claim he changed my capacitor, then claimed I had…read morea leak in my refrigerant... then kept trying to push me to change the whole AC system for 4-5 k then gave me quotes for 12-13 k. When the real issue was the capacitor! Which is only maybe 50 bucks at any hardware store. He tried to keep me away from the only true issue. See pics for proof But I will say this the owner contacted me and apologized for this awful experience. I really appreciate and respect that. He offered to reimburse me for this experience and I respect that. He looked into the issue and he took accountability and that's not common. So I really appreciate how this situation was handled. I will still warn everyone to always get a second opinion and be careful out there. I will be giving them another chance as long as this situation never happens again.