Total let down!! My appointment was scheduled for Jan 10th then with no notice went to Feb 12 1pm…read more No show I called the own said that date was to get on the schedule.. I'm setting at home waiting for them.. the owner gave me a totally lame set of excuses. Good luck to anyone who uses these people.

I took a 20 year old clock that needed a new replacement of the mechanism that is battery operated…read more When I visited the shop I was clearly blown away as to their ability to fix even more complex clocks that I have ever seen. Friendly honest and truly an outstanding craftsman who is passionate about the services and work regarding any clock. Honestly I do not think he charges enough for his time. Highly recommend.

We inquired through the Yelp app and they got right back to us. We brought it in and it took only a…read morecouple of days to fix. It seems to be working like a clock. Very polite, professional, and speedy.

Great home visit service. Helped me learn about my newly acquired old grandfather clock. Works like…read morea dream now. House called lasted about 2 hours and cost $200. Well worth it.

What a find!! Fred and his team took excellent care of my clock needs!…read more I've had a tiny cuckoo clock (except there is no cuckoo bird!) that my dad had brought home from Germany in the early 1950's. I don't remember ever seeing it run. I've had it for years and finally decided we should get it looked at. I had another mantel clock that needed service because a new battery did not make it run. Took them both to Promenade Clocks. The cost to repair/clean them was totally reasonable. And they were both ready for pickup in less than a week! Fred and his shop is a treasure right here in Richardson! It's almost like a time museum. Fred showed us around and he really knows his clocks! We loved hearing the stories and how many of the clocks work and their history. Lots of one-of-a-kind clocks available for purchase.

Dropped a wall clock off for repair and was told it would take 10 days..they called me after only 5…read moredays...come get your clock! We are thrilled to have this back and working! Thx for the fast and efficient service

We were so excited to find somewhere to fix our 2 clocks that were family heirlooms. We didn't even…read moretry them to see if they worked before we took them to be serviced. We assumed after being boxed up for years and dirty it would be best to have cleaned and serviced. We were told it would be 6 months before we could get them back and we paid 50% deposit The total cost was very high for both clocks around $1200 but it was worth it to us. When we went to pick up the clocks 6 months later they both were still very dusty and dirty. When I said something the owner then began cleaning. I was told that my cuckoo clock music box couldn't be fixed and they stated our other clock was fixed and working fine. When we brought home and hung up both clocks we discovered cuckoo was getting stuck when coming out and the other clock within 3 hours of hanging up the spring broke. Took the large clock back and we were told they would have to have several more months. They said if the cuckoo getting stuck bothered me I could bring back, which I didn't They fixed the spring and then tried to charge us more, which we refused to pay. Now that clock is not keeping time at all. We decided to contact another clock repair company in Dallas, which is wonderful, they told us you can't just fix a clock without letting it run for a while to be sure it's fixed which these people obviously did not do. I took my cuckoo clock to someone else that fixed the music box and cuckoo as well as polishing and cleaning wood and it's working great. The other clock is still not fixed. These people have a nice store but I absolutely would not take your clocks here to be repaired. We learned our lesson the hard and costly way. Take elsewhere if you need repairs.

Love heritage house. They have a fine selection and they aren't happy until you are happy. Between…read morethem and Promenade, I'm gonna need a second job to support my clock habit!!

Tic Toc Clock Shop is my go to place when I need a clock repaired or cleaned. On top of that, they…read morehave a huge selection of clocks for sell.

I have used them for years & just yesterday had them repair & restore a pop art 1960s clock. They…read moreare so nice & truly know everything there is to know about clocks of ANY kind... including battery. Rawlins Gilliland

Amazing customer service. Prompt, friendly and very knowledgeable. Got us up and running before the…read moreHolidays! So glad that we had them come out!!

Owner is very personable and helpful. Fixed my clock while I waited…read more Location is inside a jewelry store and it is fun to check out the jewelry while waiting. Right on the corner of Main Street

Does great work. He will fix your problems. Very reasonable cost wise…read more 3rd time time to use them and will go back again and we 45 minutes away.

Outstanding and friendly service! My wife and I bought our cuckoo clock in the Black Forest when…read morewe lived in Heidelberg, Germany. Clock ran great for years and stop. The owner replaced key parts and cleaned it. Looks brand new after 32 years. Runs great! Honest and fair!

Took an old mantel clock that I could not keep running. He diagnosed the problem almost immediately…read moreand got it operating. Very nice young man. Clean shop. Yes the clock is currently sitting on my mantel and operating. I am very happy.

5-Stars to this clockworks company! I was walking down Main Street the other day and noticed the…read moreclock repair sign in front of the jewelry store so I went in. License Clockworks shares space upstairs from the jewelry store in the old bank building. I grabbed a card and also saw a note that said to check out their videos. I did. In one of them they talk about getting a clock that is out of rhythm back into rhythm. I tried the things he said to try and low and behold it worked! Not everything I will be able to fix myself, so it is good to know about Locene for when that happens! Review #2079

I wandered around for a few hours and found several things I liked. I'm an ephemera collector, and…read moreI like that there were random baskets of antique photos/postcards scattered about, instead of entire booths dedicated to it. It's like a treasure hunt. One booth had clearly done extensive research on the items they were selling, as written on their tags, and I love seeing that. There were items on both ends of the price scale at this mall- lots of French antiques which I feel I don't see as often around here. I like the way it was set up. I'll definitely come again.

Such a fun day antiquing with my Bestie. Forestwood Antiques never disappoints. So many booths with…read moreso many beautiful unique, eclectic items! Many you don't know you need, but want. I left with 2 adorable spaniard, dogs, caring flower baskets. They are going to complement my powder room, and make me smile. Checkout Forest Antiques, they are a true treat! oxo