I had previously used brinker plumbing and was satisfied with the service and cost. Since I last…read moreused them they were bought by Kotz heating so when I had a few plumbing services needed I again called them. This experience was a total disaster. The tech that was sent out refused to repair a leak in my built in whirlpool tub drain stating parts were no longer available and I would need to replace the tub. So I then bought a tool needed to unscrew the tub drain strainer and used some new plumbers putty to reseal the drain, TUB FIXED. Also needed a 3/4 inch copper valve replaced and was given a quote of $341.00. I decided that was way to high and I would do the job myself. The total work time for me was 25 minutes and $14.00 for the valve. In effect I was to be charged over $600 per hour labor by the plumber!

I recently had to get new plumbing for under the kitchen sink. I sketched what I thought I needed…read moreand took my less than clear sketch and limited plumbing knowledge to Brinkers. They politely listened, did not make me feel foolish for my lack of knowledge and spent quite a while ensuring I had the correct fittings, understood how to put things together and were happily there should I have questions. They had all the parts I needed, plus the knowledge, service and courtesy to make sure the job went well. I highly recommend Brinkers.

Called Steve's Waterworks Plumbing in Waterford, MI to have a washer & dryer moved from basement to…read moreupstairs. What should have been a relatively easy, 1 day, project, "as the technician/estimator said", turned out to have many, "careless issues". Tried to discuss these issues with a manager, but you can imagine how that went. I would not recommend using this company!

The guy showed up I'll give him that. honestly he tried to do the least amount of work thinking…read morethat the young lady at the house wouldn't know any better! Jokes on you we had you come back to do the job the correct way and you still couldn't full fill the needs of the family! Should have waited for the actual professionals at Universal Plumbing!

Consumers beware. DO NOT USE THIS PLUMBING CONTRACTOR. His estimate was double what he charged…read more Complained the entire time. Did not finish the install by installing the shower spout. He was terrible to work with.

I don't appreciate people who harass and take advantage of elderly individuals. A plumber from this…read morecompany came out and charged 130$ for doing absolutely nothing. When she confronted him about this, he intimated and harassed her into paying. She payed him so he would leave her house and not come back because she was so scared. I will NEVER use this company and will make sure family and friends do not either.

1/8/25 Chris and his apprentice arrived to service our tankless hot water heater and install a…read moregarbage disposal. Chris was friendly, professional and definitely takes pride in his work. Chris is the owner and he explained things as he progressed along as well as answering any questions I had, plus it was just really nice visiting with him on other topics. They wore disposable booties, covered our newly tiled floors and cleaned up before leaving. Chris double and triple checked for any plumbing leaks before leaving as well. The invoice price was well within reason and the warranty on our disposal is fantastic.

Cam arrived right on-time. He quickly identified the problems, had the necessary tools and quickly…read moresolved both problems. He cleaned up after himself before leaving. Will I use Sam's again? Yes!

Needed my water softener replaced and Z Plumbers came out and fixed our system to our satisfaction…read morewith a great price.

I love this company!!! My mom has had many plumbers come out to try to fix some issues that never…read moreseemed to get resolved. I Called Z Plumberz and they came out right away. They were able to fix my moms problems. Can't say enough how happy we were with their service. Highly recommend.

Great service! Ethan came out the very next day and I felt he was very honest with the pricing;…read moreexplaining that we could spend ~$200 to replace the parts on a 20 year old toilet or spend $400 on a new one. He was fast, very knowledgeable, polite and most importantly, had fair and transparent pricing. I would highly recommend.

We have been renting out home in Orion. Our property manager had another HVAC come and give a quote…read moreto replace the furnace It is acting up and is 21 years old so it is time I called NES Plumbing and Heatjng for a second quote It took a little coordination to get the tenant to respond and schedule the estimator to come out, but it finally happened. I am appreciative that NES is willing to work with us on that They called me after the estimator finished. The technician proceeded to tell me he did an evaluation of what was wrong and the fee would be $75.00. Um.. no. I already know what is wrong with it, I only need a quote to place it. We are not repairing a 21 year old furnace. They backed stepped the service fee since there was an obvious miss-communication Their quote was $1,500.00 more than the company our property manager uses. So we went with them. Please be specific with what you need them to do.

I found this business on here for my sister's urgent plumbing issue. Eric replied quickly and was…read moreable to come out on the weekend! He identified and fixed the problem fast, and pricing was reasonable. Thank you so much for excellent, quick service! Grateful for you.

I was going to wait a couple of days before writing, wanting to make sure the fix was properly…read moretaken care of, but I am so grateful to Eric for his service. There has been a pervasive smell in my home for no less than the past three years, at times smelling of sewage, other times natural gas. DTE has come out no less than three times but eventually the smells came back. Eric almost immediately sourced out where the smell was coming from, which he fixed. The smell is gone! He is very patient, and also found a leak in the water heater. I highly recommend Duty Calls to anyone looking for a professional. His pricing was fair and the value of the service he provided was above and beyond my expectations.

I have a crack in my tub and was told that I could possibly get it fixed and reglazed. I was given…read moreTom's number by someone my dad knows. Tom said for him to come out and give a qoute, it would be $175, but if he did the work the $175 would go towards the total cost. He didn't ask any questions about the type of tub or how big the crack was, so I had no doubt he wouldn't be able to give me a quote. I wasn't happy about the $175 but thought if I didn't go with him it would be my choice to lose the money. I had to work during the time Tom could come, so my mom came to let him in to see the tub. After being an hour late, Tom walks in, goes to the tub, looks at it for all about 3 seconds, and says it's not fixable because it's not fiberglass. He asks for the $175 and leaves after writing a receipt. If it's not fixable and not something he deals with, my belief is that he shouldn't have taken the full amount. The $175 was for the work to be done, not for nothing. I understand he took his time to come to my home and used his gas, sure take enough to cover the gas, but $175 for maybe 5 mins at most of being on my property and doing absolutly nothing. I feel like I was robbed especially since if this man has been in business for so long, he should have asked questions before coming out to take my money. This is unacceptable and reflects poorly on a business. I think anyone who is looking to have work done on their home should really think twice before calling this company.

Very disappointed. Communications were great in getting this scheduled and his follow up. But when…read morehe arrived things went downhill. He did the repair, but didn't test it. When he was going out to his truck to get me a receipt, I turned the valve on, and water sprayed everywhere. When I asked him to come back in and fix it, he said it wasn't his fault and that I should call a plumber. He also gave attitude about wearing a mask in our home.