We have purchased multiple times at Baer's Mattress and never been disappointed. From the sale to delivery they have exceptional customer service! Great people to work with. I'd highly recommend them. read more

Absolutely incredible service and exceptional product lines.could not ask for anything better! Mike and Matthew are the best!

I went to Baer's Mattress Den based on other reviews and I am glad I did. Theresa was very knowledgeable, helpful, and a friendly person. She helped me narrow down my choices based on what I liked and disliked about past mattresses. She didn't try to get me to buy more than I needed and gave pros and cons of the mattresses, pillows, and frames. Theresa also discussed prices with me, which helped me get just what I wanted - a great setup and value for my money. The two men who delivered my mattress, pillow, and adjustable frame (maybe father and son??) were friendly and efficient. They removed my old mattress, boxspring, and frame for a small fee, which saved me from having to figure out how to dispose of it all. I am SO happy with my purchase, and so glad I went to Baer's! If I have a need for new mattresses in the future, I will definitely return to Baer's. I highly recommend them! read more

We went specifically for a Temperpedic mattress that we found at a boutique hotel. Baer's didn't carry that model but they special ordered it for us. (They might carry it now) The staff was helpful, no pressure and the mattress arrived on time. Now when we travel we can't wait to get back home to our own bed. I have a bad back and a mattress can make all of the difference! Pain free sleeping since it arrived! read more

Bought a bedroom set for my daughter and realized in the day of delivery we needed a box spring. It was literally 45 minutes from looking up Baer's to getting it delivered. They even grabbed the mattress and put that on for us. From the second we walked into the store, the Baer's team was bending over backward to help...and no pressure, either. Great experience! read more

The salesperson provided very professional service and the delivery was timely and service oriented- he called and texted in preparation for the delivery. read more

Absolutely phenomenal experience from first walking in the doors to delivery and set up. I highly recommend Baer's and am so happy I went to them for my new mattress. read more

I would never buy a regular mattress from a mattress discount place because what you get in honesty & great service from a family business is far superior. Baer's Mattress Den has been a staple in Loudoun for decades, which makes it self- evident. read more

Baer's Mattress Den has been our go-to for mattress purchase for 30 years. That's a shocking number since it means I'm getting really old. But, kidding aside, Baers delivers knowledgeable, low pressure sales assistance, great selection, and good pricing. I'm actually laying on one of their all memory foam mattresses as I type this review. One bit of advice: never buy a cheap mattress since you'll spend 1/3 of your life laying on it. And get an adjustable frame. You can thank me later read more

Great to work with a family owned business. The owner is very knowledgeable and his recommendation for me was just right. Prices are reasonable and there is a very good selection. Delivery went well and my mattress was set up quickly. Much better service and experience than these warehouse mattress stores read more

We have gotten our mattresses form Baer's over the years and when I went in their new place in Ashburn I found the same no sales pressure customer service once again! I went in to replace the mattress with the same brand but found I didn't like their new models and went bed to bed testing and found the perfect replacement! Very informative owner who knows the market! read more

I have lived in Leesburg for 31 years and have purchased all of my mattresses from Baer Mattress Den. I have purchased twins, fulls, queens and kings. I always appreciated the honesty and integrity of this family owned business. They never try to upsell you. In fact, when my children were small, Mr. Barr would tell me I don't need to spend a lot of money on a mattress since their weight would easily be supported in a less expensive mattress. This honesty brought me back time and time again. read more

We were impressed on how friendly and knows all the products, delivery on time. We would recommend then highly.

Long time customer of Baer's. Appreciate the hands on approach and ability to try a mattress unlike Amazon, etc. Also want to support small family business as opposed to national chain. read more

Efficient, fast and curteous setup. Exactly what it should. If the mattress and frame are half as good we will be delighted. And, yes, I know I spelled courteous wrong, but it won't let me edit without erasing everything. Bad Yelp! read more

Both sales and delivery persons were extremely courteous and helpful and the prices were reasonable. Would definitely recommend Baer!

Professional, knowledgeable and efficient. Been going to them for many years. Always a great experience.

Price: Great. Lowest prices of all the places we checked. Staff: Friendly until you ask if they have a better deal. Person warned us not to ask. We asked if headboard could be lowered, then he just walked away. We almost walked as well because of this behavior. Delivery: On time and according to my wife very friendly. We gave the delivery crew a tip. Would have gave them a 5 star. read more

Really appreciate how this store and the staff treated me: not giving me pushy sales tactics, explaining the difference between mattress styles, letting me test drive the various mattresses, and then on the delivery day they set up the new mattress and boxspring while taking the old ones out for just $20 more. The boxspring broke in the first week, but they quickly came out and replaced it the following weekend free of charge with no fuss, so it's not their fault. Would recommend to anyone in Loudoun County looking for a new mattress. read more

Very professional service from purchase through delivery. We appreciated the time the owner spent explaining the differences between the different types of mattresses. read more

Absolutely had a great experience. The sales associate was very friendly and helped us pick a great mattress for our teenage son. Delivery was quick and the guys were so friendly and on time. We've been getting our mattresses from Bear for 14 years!! Will never go anywhere else. Love that their family owned too. Anything to support our local community. read more

Mr. Baer was helpful and informative. Our new $3,000+ king size Simmons BeautyRest Black was delivered soon after purchase. The delivery folks were pleasant and accommodating. Customer service was good. My first night on it was the best sleep I had had in a year or so. That was six weeks ago. I was soon surprised that sitting on the edge caused it to sag greatly, more than the edge of the old worn-out BeautyRest that we should have replaced 5-10 years earlier. This mattress is getting close to as uncomfortable after six weeks as the old one! Simmons BeautyRest is a fine old name that is trading on the past glory, not their present work. Mr. Baer find another source! It was way too much money to spend for VERY short-term improvement. read more

Bought 2 twin mattresses. They gave me good advice for best mattresses for seniors. Great service, locally run, friendly, responsive. Definitely recommend. read more

I don't even know how to describe the awesome experience with Baers Mattress Den. I had been looking and looking for a new mattress and all the other stores I felt pushed to buy a mattress on the spot or I was gonna lose some kind of special deal. There was no pressure at all from Baers just knowledgeable staff that explained each mattress and let me settle and decide myself what I wanted to get. The delivery process gets 10 stars!!!! Communicated entirely on ETA took away old mattress and made sure the bed was set up perfectly. I will only use Baers in the future to purchase a mattress. read more

Michael from Baer's Mattress Den is the best of the best! The process was so easy and the mattress was delivered straight to my front door. I appreciate them for being so accommodating and it was a pleasure to get my mattress from them. Thank you!!! read more

I will never buy a mattress from any other store. I bought 2 mattresses from Baer's, both with adjustable platform bases. Bought 1 Serta Innerspring and 1 Serta iComfort. The entire purchase was stress free and Baer's is great to deal with. Michael is knowledgeable about his mattresses and there was no pressure to buy. An all around pleasant experience. Our new beds are very comfortable. They hauled away our old beds and made sure the new beds were set up and the bases and remotes worked correctly. Thank you Michael for your knowledge and professionalism! read more

This the best place in northern VA to buy a bed. Family owned. Great products and great prices. Very friendly staff too.

The staff at Baer's is knowledgeable, patient and kind. We bought a king mattress and a queen mattress and box spring set. Delivery was smooth and professional as well as on time. I received a text letting me know when delivery truck would arrive and it was exact. Thank you, Baers and I will be seeing you for my next mattress purchase read more

Bought two mattresses from Baer's. Both Mike Jr and Mike Sr were great. They took the time to answer my questions and made the buying experience as smooth as possible. First Class Company. Highly Recommend. read more

Visited the store for a replacement mattress and the staff was extremely friendly and helpful. Delivery staff were actually early and notified me before arrival. Very professional delivery crew, set up bed and mattress exactly where i wanted it. The crew left no garbage behind. Very friendly. Would highly recommend this company. read more

We just moved to the area and needed to purchase a king and doublebed mattress sets. Searched Yelp and found Baers had great ratings. We stopped in and worked with Mr Baer and he did not disappoint! He listened to our needs, gave us some options. We made our choices and purchased both at great prices. I highly recommend them! read more

This business will absolutely not help you with any problems once you have signed on the dotted line. You cannot change your mind about anything. No returns. No exchanges. If you have a problem, you must deal with the mattress company that made the item. Other sellers in the area with work with you if you get something too hard or soft or something. Sleeping on a mattress for a week can be different than lying on a mattress in a show room. If you have made a mistake -----to bad. You are on your own. So beware of store policy. read more

I had a wonderful experience with them. Teresa helped me find a bed for my son. She wasn't pushy but was very informative. She showed me different styles and varieties of beds for me to choose from for my budget. My favorite part was that everything was included. For example, at a different mattress place nearby they charge for delivery ($80), frame ($40),and take away of old mattress ($30). So even though they may sucker you in there with their 'low' price, you need to think about adding approx $150 to the total price. No thanks.... Felt much better about buying from Baer's Mattress Den (a family-owned mattress store) than one of those warehouse stores. (Delivery of the mattress was on time - and a quick setup.) Very pleased! read more

Excellent experience here today! Went in to buy a twin mattress set for our 4 year old and were in and out fast. Got a terrific set at an amazing price with delivery set the next day. Will recommend to friends - great customer service and friendly helpful staff. read more

In the last 5 weeks I've bought 2 mattresses (queen and king), 1 queen headboard and a set of bed rails for a full size mattress for my guest room, from Baer's Mattress Den. We originally were price shopping at the chain mattress stores, which was a huge headache and worse than buying a used car. After trying to price compare we gave up. I searched on the Facebook group "The Real Housewives of Loudoun County" for a good mattress store, and several people recommended Baer's. Our first trip to Baer's we ended up buying our son a new queen mattress. We worked with the owner who was knowledgable, knew our budget, was honest as to which mattress he would buy for a teenager and NO pressure to buy. We found a set that my son liked and came in under budget on the mattress/box spring set enough that we bought a headboard as well. Delivery was scheduled for just a couple of days later and we were given a window of 5-7pm. Our order arrived at 4:15pm and the delivery guy (the owner's son) apologized and offered to come back at 5pm if 4:15pm didn't work! He and the two other delivery people were professional and polite. A couple of weeks later, we decided that the new king sized mattress and boxspring we had bought from Costco was the equivalent of sleeping on a brick. We went back to Baer's and again worked with the owner. To Costco's credit, they did take back the set we had bought from them, no questions asked, and refunded us the full amount. We had another easy, no pressure experience buying from Baer's. Delivery was a week later with a 5-7pm window, and our order arriving at 4pm. FYI- Delivery is free! We will need to purchase two more mattress sets in the years to come. We will absolutely go back to Baer's! read more

Excellent service delivery on time. Once again Baer's has met our expectations this is our four or fifth purchase we have nothing but good things to say about everyone at Baer's read more

We are repeat customers and I want to thank Baer's for their fantastic service time and time again. They always go out of their way to help us find the right bed and are always no pressure. We've bought the kids beds there, our bed and took my parents there when they moved to the area. Great service and the best prices! read more

I have to say that there were so many great mattresses and brands there I really had a tough time making up my mind. Absolutely the best customer service. They really have the best prices on mattresses in the area. Delivery and removal of our old bed was no charge. The delivery guys even moved one of our other beds to another room. We bought the kids beds there in the past and they really are great to do business with. read more

Great price, excellent service, comfortable mattress, from a family owned business. Couldn't ask for more.

After dealing with two other mattress competitors, this was a hassle-free purchase. We were pleased with the experience and felt we received a good deal. The only thing that could've been better is if they provided the 14-day "buy back guarantee" which other companies offered. Baer's does not provide this guarantee, so you better be 100% certain of your choice! read more