I love going to jail because I get to call Bail Hotline Bail Bonds when I get there .. they make the process so easy that I look forward to calling them .... read more

This office made our unfortunate situation so much easier. The manager, agents, and staff all worked together to make sure all of our needs were met. We asked to be updated every step of the way because we have never gone through a problem like this before. Staff called me regularly as well as the supervisor to keep me informed of the status and process. This office definitely delivers trusted service. Bail Hotline values their customers and I highly recommend this office. read more

I love this nail place they really work with you and they are super helpful and get their job done very quickly

Made it real easy to bail out and fast with no hassle. Thanks to Eddie and Jon for the help and the shirt

Great experience with bail hotline bail bonds. Support helpful, and made the process super easy ! Definitely would come back, and recommend to friends. read more

This place suck ass. They don't know how to communicate with people they don't keep you updated on what's going on with your loved ones when it comes to them getting bailed out and it's like every time you call it's like it's a long wait and half of the time they act like you're bothering them when you're calling and trying to get an update on what's going on? read more

Outstanding Service from Juan. Juan at Bail Hotline was professional, compassionate, and efficient from start to finish. He made a stressful situation easy to understand and handled everything with care. Highly recommend asking for Juan--he truly goes above and beyond. read more

My experience in the office was lovely. Efficient staff and great customer service in person. Ask for Juan.

Most of the people here are very considerate, respectful and understanding. Sometimes life happens, and one is late. I didnt get the "Supervisors" name, but to think that such good people are under his leadership is insane. I returned a call to explain that I would be late, being that I just picked up a lot of work... his words were "thats not how this works, fullfil your obligation" and other crap. Rude, inconsiderate, and entices you. Once he got to me I began treating him like he was treating me, and added a couple words of endearment, known as "cause words" then he toned it down, and flipped it. Oh, now youre angry why are you cursing at me sir.... What a scumbag narcissist. Do not recommend at all. read more

I wouldn't recommend this company. I would definitely check with other companies before using them. My experience wasn't easy, and the communication through the process and service was mediocre at best!! Not sure if this is a franchise because this was my experience wor with their San Diego location. Definitely won't recommend them to anyone. read more

Truly the best bail bonds here in LA, Luis was very helpful and did the most to help me in my situation would recommend this bail bonds other than anyone else in that street. 10/10 read more

Holy goodness this is the best bail bonds place! They answer the phone! They will do what it takes to work with you to get you out! I mean they will REALLY WORK HARD to come up with some type of payment plan situation or compromise to get you or your loved one out! Jackie Ortiz who works there is the Best. She went out of her way to help me even though it took almost an hour, had to join call my mom and it was a difficult process. They will take collect calls! They are VERY Honest. Most bail bonds won't answer the phone. Some of them who do will try to up-charge based on how desperate you seem or how much money you have. These guys are not like that!!!! I've spoken to almost every single bail bonds company in Arizona and Los Angeles and they are the best! read more

absolutely the worst experience I've ever had with the bail bonds company. There's no consistency in service. No one knows what the next agent has done after paying them. My girlfriend was still in jail for an additional 48 hours almost lost in the system. When following up for assistance, I was told that the bigger cases going on, asked why I was billing her out if she was going to court the next day, and have my concern dismissed by every single agent. I spoke with man and woman. No one care that my mother just passed away nor did they care that her grandmother was sick. They only care about getting your money and they will never give you the entire or the information regarding your case. after I the bond was never posted by them they could continue to have no concern at all, forgetting my girlfriend back to her family. This is the worst and most traumatizing experience I've ever had trying to bail someone out. read more

Bail Hotline Bail Bonds - Bail Bondsmen Near Me - Los Angeles, California

During a trying time ..Bail Hotline provided support necessary to prevent further damage. Ms Carlie in Financial at the 921 N Vignes location and Ms Vanessa showed compassion and professionalism. Appreciate the service given. God Bless read more

These guys are great!!! I've had a hard time bailing out my boyfriend bc of the charge, not having enough, cosigner's, etc. But Ramiro and his wonderful staff welcomed me in and took care of me in less then an hour!! Thank u guys so much I will definitely recommend u and if I need to, hopefully not, I'll call u first next time!! Again thank u very very much! read more

Bail Hotline Bail Bonds - Sign - Bail Bondsmen Near Me - Los Angeles, California

This is by far the worst bail bonds service to ever have to encounter they have a I have the power over you type of attitude towards anyone they bail out they speak to you in the worst way possible. I was bailed out through this company I went straight from jail to the hospital where I was admitted so I had to check in by phone from that point on this process was nothing but hell every person excluding maybe one or two where rude unhelpful, disrespectful, and overall unprofessional. Do yourself a favor and avoid these people and save yourself the headache. read more

They where great and a blessing they bailed me out with no money. Thanks guy your the best. I apologize for not being able to make payments as I was supposed to forgive me. I will keep making payments here and there. Thank you read more

The 5 star reviews on Google are bought. Prior to posting bail, they were persistent with phone calls, but once I paid my money and signed my paperwork, I received no phone call or email verifying that bond was posted. When I called to ask what was going on with the bond (7 hours later), the woman who answered the phone was rude, she was cutting me off and telling me that she couldn't help me or answer when I should head down to pick up my family member. I reiterated to her that I was not expecting a specific time, more so, a time frame, bc my family member has a disability, and I need to be there to receive him, so he is safe. Her excuse was that its my responsibility to call them, and that it is not their job (bc they don't have time) to contact clients in order to let them know bond is posted. She also explained that she doesn't have time to communicate with me the bond process every step of the way. Im sure if I stopped paying, they'd have all the time in the world to call and email. While I have no expectations for the necessity of a bail bond in the future, if I do, I will not return to this company, nor would I recommend them. I do want to clarify that my agent was professional, and I enjoyed working with him. Its just too bad that whoever clocked in after him is really rude and hung up in my face. read more

Bail hotline is the biggest bunch of assholes,that lie and are very untrustworthy,they have zero P/R ,I will never use them again ,I'm not just hateing on them ,they left me waiting in la until 6am ,and lied on a few different things, and not once did they call me to up date me read more

This company is a scam. They lie to you at every step of the way. Sent them the money at 7pm. They said they'd have my friend released that night. Did absolutely nothing after I paid them. They hadn't posted the bond at 9am the next day so I requested a refund from them, filled out the form for it, and then 6 hours later they tell me they posted the bond already so they can't give me a refund. Avoid at all costs. Worst of the worst. Liars, cheats, scumbags. read more

Johnny M. From the Fresno Facility was amazing. He helped me with so much. Went above and beyond. He truly deserves a raise or to be promoted. I can't thank him enough. Please value him as a employee and as a person. Thank you Johnny!!! read more

I used this company who at first seemed legit. They are liars, and con artist. They scamed me for thousands of dollars that I took a loss in. I want to let ppl know who is reading this. I would not recommend this BS "hole in the wall" POS company to bail anyone out. The manager is a POS money hungry scammer. Money don't grow On trees. I work hard for my money and im a law abiding citizen who paid them thousands of dollars to bail out a loved one just for this company to turn around and lie to you and steal my money. They dont care about the hard work, stress, and heartache they put me thru. I have reported them to BBB and dept of insurance for the wrongful terms and practice they are running. . For anyone reading this... Please make sure your not the next person that this company will steal your money rip you off and put you thru BS. read more

At first, I had an amazing experience with Ramiro. He was knowledgeable, straight forward and, respectful of my time. He was unavailable today when my brother went in to sign the papers required by them. A little while ago we were assisted by a female with a horrible attitude. As if her attitude wasn't bad enough for us to deal with, she asked for assistance from the female in the attached picture. This woman yelled at my brother in the most disrespectful tone simply for asking for a paper with a clearer format as the paper he was given was faded and he was unable to see what it was he was about to sign. What baffles me is that people like this are allowed to work in a place of this magnitude. People who are allowed bail are still INNOCENT until proven guilty in a court of law, which means they do not and should not have the right to judge somebody based off their vulnerable circumstances. People are falsely accused on a daily basis and should not have to endure judgement especially when they are paying for the assistance from this company and it is NOT free. If you cannot handle cases with the professionalism this job requires of you then you need to find another job. Everyone deserves the opportunity to be treated with respect regardless of their situation. Do better. 0/10 recommend read more

Bail Hotline Bail Bonds - Disrespectful worker. - Bail Bondsmen Near Me - Los Angeles, California

Terrible service, uninformed employees, you get patched into other locations in the country and are talking to New York or New Jersey any time you call them. I have had at least a dozen calls to remind me my daughter needs to check in within 24 hrs. after release, and now that she has, I am getting texts from a personal cell number for me to call them and give them all my personal info AGAIN! I asked for a supervisor and was told he went home at 5 p.m., so I told the dummy that was trying to get my info to have a supervisor call me! Don't use them, under all the stress I've been in over the past 48 hours, they certainly created more stress. read more

Hello, I'm posting this message for anyone that's looking to utilize Hotline Bail Bonds, to bail someone out. Buyer beware don't sign anything with them, I paided their company $5,000. Plus signed a lien on my home bnb for a 1/2 ,million dollar bail; my son in law was never released from LA County jail this year 2020; he had a hold in another county yet they still took my money fraudulently..So now their charging me as if he was released, I asked for a refund of which there office at first said yes then changed their mind 2 weeks later...Please don't use Hotline Bail Bonds in particular the LA office next to the county jail; I am currently living a nightmare, had to hire a lawyer to save my home...Use another bail Bonds, their crooks and will take advantage of you. Thanks read more

We use the office across from 77th street station (police DEPT). This office is so very helpful and go that extra mile during the most distressful time in your life. Angelica and Kelly went that extra mile in getting my paper work together promptly and helped us do everything over the phone and email. They had a representative from the nearest office meet me at the jail where my loved one was locked up and completed the process quickly and reunited me and my loved on with 15 minutes of my arrival to the jail. I'd recommend this company and this office in particular for any of your bail needs read more

I was very unsatisfied with their services. They are very unorganized and rude. I bailed my husband out and was told that all of the paperwork and signatures required from the co-signers was complete and to bring the down payment so they can post his bail. After waiting almost a full day, thinking he already going through the process of getting released I was told that that 3 out of the 4 co-signers was missing proof of address and that a ankle monitor was also needed and also had to be paid for, which should have been communicated before the down payment was taken. After expressing to one of the agents that I wasn't satisfied with their services I was told that since I wasn't a co-signer that I could not complain which was rude because I just gave you almost $9000 (not the co-signer) which also make me a customer. Not to mention it took 5 days from the time we started the bail process for them to post his bail. read more

Just want to give a shout out to Robert thank you very much for helping me out. the day I got arrested as soon as I got a chance to make a phone call I called the Bail Hotline. And got me out the same day I was very worried. I didn't know what I was going to do I was so nervous I was shocked. I never been arrested in my life was glad he helped me out. He told me to stay calm I'm going to take care of everything don't worry hang in there he gave me positive attitude and thoughts. And when i got out went directly to the office did my paperwork the staff were so friendly and very helpful so very respectful and kind im glad i went with Bail Hotline Bail Bond Thank you once again I recommend this for anyone to go down there if you need help they are 100% Lifesavers. Thank God for people like them to help when you are need of help. read more

Ramiro is a godsend. This lady took the time to let me run around all through town trying to get my brother's bail money together and she was so patient with me. She explained the process in a language that I was able to understand so I didn't feel lost or I felt like I was being cheated or taking advantage of with my money, she worked with me gave me her direct line she literally work steps by step with you and honestly she's the best employee that I've ever met because honestly I don't know how I would have got through this day without her help I've never been in this situation before and honestly she's angel. Customer service rating A+ read more

I would give this place a zero star if I had the option to, but I can't so one star will do. Perla was very rude, seemed very judgemental, and didn't seem to know what she was doing!! You're better off going to Aladdin bail bonds next door if she's there!!! read more

First time I heard of bail hotline was when my best friend called and asked me to go down there to co sign for him to get out of jail. First of all, they bail people for 1% down! That is very cheap. And just like they advertise they will work with you on payments and they are very fair about it. Even on the monthly payments they are reasonable and if one month you need a couple extra days to pay and you contact them before your monthly payment is due, they have always been able to work something out so no payments are missed. They have always been very understanding and helpful. Any questions ive had have been answered pretty directly and clearly. As long as they know you as a good client, they do what they can to make this whole process as easy as possible. I've only had a couple issues with miss communications or wrong information but that wasnt with bail hotline, it was while talking to their insurance company, not while dealing with hotline.... read more

Agent Kelly & Manger Mike is awesome . I HIGHLY recommend this bail bond to anyone who needs help getting a friend of loved one out as soon as possible . read more